What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are not allowed at this adults-only property, but service animals are exempt.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available for a fee, and requests can be made at the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located on the beach, within a 15-minute walk of Cala d'Or Marina and Caló de ses Egos. It is approximately 11.7 miles from Cala Llombards Beach and 0.7 miles from Caló des Pou.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including an outdoor heated pool. Pool access is available from 10:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children under 16 years old are not permitted at this adults-only property.

AluaSoul Mallorca Resort - Adults Only Hotel

Average nightly price at AluaSoul Mallorca Resort - Adults only - Hyatt Inclusive Collection by month, last 12 months (USD)
Month	Average price
April	$136
May	$225
June	$288
July	$386
August	$360
September	$298
October	$147

What guests think

At AluaSoul Mallorca Resort - Adults only, guests praise the scenic cove-side location, beach access, and generally friendly staff, while feedback on rooms, facilities, and dining is mixed, with recurring notes about saltwater taps, noise, and crowded sunbeds.

Many enjoy the breakfast buffet, sea views, and adult-oriented atmosphere, with some appreciating the Favourite Club perks and organized entertainment. However, dinner and à la carte quality are uneven, cocktails can disappoint, and inclusions under half-board or all-inclusive (like bottled water or certain drinks) cause confusion or extra charges. Rooms range from comfortable to basic or dated, with reports of humidity and weak AC; spa facilities and booking specialty restaurants also draw complaints. Expect a lively adults-only stay with strong breakfasts, variable food and facilities, and a public beach that can get busy.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools and direct access to a scenic cove are highlights, and many enjoyed the organized entertainment and Favourite Club areas. Sunbeds are often reserved early, and several reviews report spa facilities not working or underperforming.

Related guest reviews

8

Tabitha

Jul 28, 2025

·

Stayed 4 nights

Great hotel, very clean and thought hr food was great for all inclusive. Most drinks included but felt some drinks and snacks were needlessly excluded from the list which was a bit irritating -and they need more snack options in the day. We did fancy club which gave us access to a fab area with sunbeds overlooking the sea and a private bar - all very nice. Beach ia pretty and nice but public so lots of kids. You get a sunbed for free if you are in the hotel which makes it nicer. Sunbeds by pools go quickly so have to be up early which is a pain but that’s every hotel nowadays. Fine dining restaurants were lovely and not too bad to book and we had a massage in the spa which was good value and nice. Great to walk to little parade of shops/restaurants at night -2 mins away) and marina lovely and only 10-15 mins walk. On the whole lovely hotel, clean, great food, (sushi night was fab and Daniel the chef makes amazing sushi) and had a great time.

10

Iain

Aug 16, 2025

·

Stayed 7 nights

Stayed here for a week. We found the staff to be extremely helpful and happy to help, and the many dining options in the hotel were delicious. The hotel put on activities throughout the day and the 3 pools and easy access to the beach was a bonus. Please note that some of the restaurants were not open every day, and it would have been helpful to get access to the app used for making dinner reservations, before we arrived at the hotel. Otherwise an extremely enjoyable and relaxing stay.

8

Martial jean

May 3, 2025

·

Stayed 3 nights

Hotel avec spa : Hammam ne fonctionne pas . Sauna pas tres chaud . Jaccuzzi froid et sans bull . L

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6

Tomasz

Jul 10, 2024

·

Stayed 4 nights

Poor security anybody can come in to the resort and out … All inclusive doesn’t mean everything is included and you can eat and drink what ever and whenever … Only entertainment guys was great and pool bar workers !!!

10

Janelle

Aug 21, 2024

·

Stayed 5 nights

Love the beach access

10

Anton

Jul 12, 2025

·

Stayed 7 nights

Dejligt hotel. God mad og meget at vælge imellem. Ærgeligt at stranden er offentlig da der så kommer familie med mindre børn ( støj) vi havde jo netop valgt hotellet for ro. Der er lydt på gange og værelser. Flere aftener støj fra stranden om natten. Støjer meget i spise område når tjenere tager af bordene. Kunne anbefale solsejl i fitness området. God underholdning af god kvalitet. Anbefaler Upgrades til My favorit Club. Med skøn morgenmads restaurant. Stille område med lille pool og skøn udsigt.

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10

Tracy

Sep 6, 2025

·

Stayed 7 nights

All inclusive was good value with great food options. Day and Evening entertainment good quality.

8

Jooyong

Jun 18, 2024

·

Stayed 3 nights

시설은 낡고 오래되긴 했지만 전반적으로 괜찮은 경험이었습니다. 체크인할때 팔찌를 채워주는데 제일 끝방을 배정받았는데 팔찌에 문제가 있어 다시 프론트 데스크에 왔다 가야 했습니다. 비치 타월 사용을 위해서는 개당 10유로의 보증금을 현금으로 내야 하고, 계속 새것으로 교체할 수 있습니다. 최종 반납시 보증금은 돌려받을 수 있습니다. 하프 보드로 이용했는데 앱으로 레스토랑을 예약하라고 안내받았는데 성수기가 아니라 그런지 원래 그런건지 모르겠지만 체크인 하고 바로 예약 시도했음에도 불구하고 예약 없이 갈 수 있는 메인 부페를 제외하고 전체 숙박 기간 중 예약 가능한 레스토랑이 한군데뿐이었습니다. 저녁 부페 음식 상태는 별로고 음료를 항상 추가했어야 했습니다. 해변은 꽤 멀리까지 나가도 수심이 아주 깊지 않고 모래 상태가 좋아서 안전하게 놀 수 있고 수영장도 매우 관리가 잘돼서 물놀이 하기는 좋습니다. 밤 11시쯤까지 각종 행사를 하는데 방음은 거의 되지 않습니다.

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8

Mascha

Jul 15, 2024

·

Stayed 8 nights

Schöne Anlage, kein Warten an Bars oder im Restaurant, nettes Personal. Essen generell gut, aber vor allem für Vegetarier wenig Abwechslung. Liegen werden reserviert, ab 9 Uhr am Hauptpool kaum möglich, eine Liege zu bekommen- das ist etwas schade.

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6

Blake

May 17, 2025

·

Stayed 3 nights

This stay was below average. The rooms were very basic and if you don’t select sea-view, you face dumpsters. The shower and sink was all saltwater and the AC didn’t work well at all which caused the floors to be damp all the time. The spa steam room and sauna were not working. Our poolside restaurant food order was wrong and drinks were disappointing and overpriced. The only bright spot of this hotel/resort was the excellent breakfast buffet and the beautiful cove that you can walk and swim along.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean, but several report maintenance and cleanliness issues such as moldy showers, dirty floors, damp bedding, and musty smells.

Related guest reviews

8

Tabitha

Jul 28, 2025

·

Stayed 4 nights

Great hotel, very clean and thought hr food was great for all inclusive. Most drinks included but felt some drinks and snacks were needlessly excluded from the list which was a bit irritating -and they need more snack options in the day. We did fancy club which gave us access to a fab area with sunbeds overlooking the sea and a private bar - all very nice. Beach ia pretty and nice but public so lots of kids. You get a sunbed for free if you are in the hotel which makes it nicer. Sunbeds by pools go quickly so have to be up early which is a pain but that’s every hotel nowadays. Fine dining restaurants were lovely and not too bad to book and we had a massage in the spa which was good value and nice. Great to walk to little parade of shops/restaurants at night -2 mins away) and marina lovely and only 10-15 mins walk. On the whole lovely hotel, clean, great food, (sushi night was fab and Daniel the chef makes amazing sushi) and had a great time.

8

pauline

Oct 31, 2023

·

Stayed 1 night

A clean comfortable hotel with excellent breakfast

4

Maria Isabelle Valerie

Jun 20, 2023

·

Stayed 3 nights

Salty Water, No airing in the bathroom, high humidity in the rooms, bathroom not clean.

8

Anna Luna

Sep 2, 2024

·

Stayed 7 nights

Sehr schöne Lage an einer super ruhigen Bucht. Das Bad war leider nicht so sauber wie man es sich wünschen würde (der Boden sehr dreckig) und das Bett bestand aus zwei einzelnen super wackeligen lauten Betten die alles andere als bequem waren. Die Cocktails wären nicht so lecker dafür war das Essen immer ziemlich abwechslungsreich und frisch mit einer sehr großen Auswahl.

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6

erik

Jul 8, 2024

·

Stayed 2 nights

Staff is nice, area is good. Breakfast is good and entertainmemt was great. The only issue was the room and building. We stayed in the secondary building, the one without the restaurant, and it was quite dated and unkept. For example stains on the hallways and yellowing in the bathroom tub. Felt more like a budget motel than a resort. Also the smell if the dumpsters which seem to surrond both buildings was quite unpleasant. Unsure, however, if this is the fault of the hotel or city but either way it was very smelly.

10

Elisabeth

May 19, 2025

·

Stayed 3 nights

Heel fijn en net hotel! Mooie, schone kamers. Heerlijk eten, goed gevarieerd. Veel gezonde opties! Lekkere koffie. Aan een mooie baai, waar je kan wandelen over de rotsen en een prachtig uitzicht hebt. Waar het 's ochtends lekker rustig en je echt kunt genieten van de omgeving. Medewerkers zijn heel vriendelijk en helpen je graag.

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8

Christopher

Oct 28, 2025

·

Stayed 4 nights

Great location. Clean and friendly staff. The buffet restaurant could do with some improvements in terms of food choice and quality but the location etc makes up for it.

4

Joseph

Jul 13, 2024

·

Stayed 7 nights

Very beautiful area but the hotel didn't quite meet our expectations. Rooms and rest of hotel are in need of some TLC and a revamp. Our room, despite being a superior double with frontal seaview, felt very bog standard and couldn't see the sea very well. Definitely not worth the extra £. The floors were dirty (a damp white floor towel showed this) and parts were falling off in the bathroom. Not too mention mould all around the shower and water damage in the ceilings. The AC smelt funny (like it needs a clean) and didn't work very well either but just enough to be able to sleep. Bed was very comfortable. The outside main pool was nice but also needs some love. EG. Pool lights weren't attached and just floating. One encounter was particularly unpleasant where my partner and I put our pool things on one of the paid-for sun beds which were met with a lady (called Natalia I believe) saying we can't sit there we have to go to the bar to reserve and pay in a very rude manor and it wasn't clearly signed at all (I'm used to most paid sunbeds where they come to you) we said ok, she came back less than 2 mins later and told us we still haven't paid. When I went to the bar and have my room number and that was all that was needed. Not great customer service and left a slightly sour taste. Apart from that experience, the staff were lovely! The 'My Favourite Club' was worth the extra with the slightly better breakfast and secluded area with free soft drinks and fruit.

4

Stephanie

Sep 8, 2024

·

Stayed 2 nights

Facilities were awfully kept. Very dirty. A lot of garbage in the ocean. Bed sheets smelled like mold. Definitely not a 4 star hotel.

6

Blake

May 17, 2025

·

Stayed 3 nights

This stay was below average. The rooms were very basic and if you don’t select sea-view, you face dumpsters. The shower and sink was all saltwater and the AC didn’t work well at all which caused the floors to be damp all the time. The spa steam room and sauna were not working. Our poolside restaurant food order was wrong and drinks were disappointing and overpriced. The only bright spot of this hotel/resort was the excellent breakfast buffet and the beautiful cove that you can walk and swim along.

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Rooms

Rooms range from comfortable with great sea views to basic or dated, and some face noise from evening entertainment or the street. Several mention humidity, weak AC, and salt water in the taps and showers.

Related guest reviews

8

Sébastien

May 16, 2025

·

Stayed 1 night

Bon séjour, petit déjeuner avec une vue magnifique sur la crique . Nous avions une suite my favorite pendant 3 nuits très agréable mais la musique du bar lounge se trouvant juste en dessous jusqu’à tard et remis à 8h le matin et le personnels du ménage qui commence très tôt, il est impossible de faire une nuit correcte de plus de 4h de sommeil .

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4

Maria Isabelle Valerie

Jun 20, 2023

·

Stayed 3 nights

Salty Water, No airing in the bathroom, high humidity in the rooms, bathroom not clean.

10

Amber

Oct 18, 2024

·

Stayed 1 night

I had such an amazing stay here! The room was super nice and clean and the view from our balcony was AMAZING! Breakfast and dinner was included in our room which made it super convenient and there were multiple bars and restaurants on the property. The beach is also right there so you don’t even need to go anywhere to enjoy a nice day! I will definitely be staying here again!

8

Robin

Oct 23, 2024

·

Stayed 6 nights

Super Lage, gutes Essen/Trinken, nettes Personal. Leider hatten wir trotz Aufpreis für Meerblick keinen direkten Blick vom Balkon, da dieser durch einen Baum versperrt war

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6

Nadine Louise

Jul 16, 2024

·

Stayed 4 nights

Definitiv kein 4-Sterne Hotel, eher 3-Sterne. Was wirklich gut war, war das Essen, zumindest das Frühstück und Abendessen. Das Essen an der Poolbar war mittelmäßig. Zimmer sehr minimalistisch eingerichtet, Fliesen im Pool kaputt, Liegen am Strand kostenpflichtig. Würde das Hotel kein zweites Mal buchen. Da unser Flug storniert wurde, sind wir noch eine Nacht in Palma in einem ebenfalls mit 4 -Sternen bewerteten Hotel untergekommen. Zwischen diesen beiden Hotels lagen Welten…

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6

erik

Jul 8, 2024

·

Stayed 2 nights

Staff is nice, area is good. Breakfast is good and entertainmemt was great. The only issue was the room and building. We stayed in the secondary building, the one without the restaurant, and it was quite dated and unkept. For example stains on the hallways and yellowing in the bathroom tub. Felt more like a budget motel than a resort. Also the smell if the dumpsters which seem to surrond both buildings was quite unpleasant. Unsure, however, if this is the fault of the hotel or city but either way it was very smelly.

8

Jack

Sep 28, 2024

·

Stayed 4 nights

Overall a very positive experience. Highly recommend a seaview room with large terrace. Most staff were very friendly and accommodating. Good vibe and evening entertainment. Difficult to find availability for specialty restaurants despite 4 nights stay at the resort (and some staff were snobby). Lovely small, sandy beach at the resort.

4

Selina

Jun 8, 2024

·

Stayed 6 nights

Die Fotos entsprechen nicht der Realität. Das Zimmer hat keine Lüftung im Bad, daher ist hier alles verrostet und dampfig. Unser Waschbecken war verstopft. Die Bucht hat zwar wenige (ca. 2 x 6) Liegen, diese kosten aber 30€ pro Tag! Die Liegen am Pool sind schon am Morgen alle belegt. Das Essen ist mittelmäßig. Vegane Optionen gibt es so gut wie gar nicht. Die Umgebung ist unfassbar laut. Das Hotel engagiert abends Live Auftritte, sodass bis 23 Uhr in wahnsinniger Lautstärke Musik läuft.Wir hatten ein Zimmer zur Straße hin und auch der Lärm von der Straße war schrecklich.

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4

Joseph

Jul 13, 2024

·

Stayed 7 nights

Very beautiful area but the hotel didn't quite meet our expectations. Rooms and rest of hotel are in need of some TLC and a revamp. Our room, despite being a superior double with frontal seaview, felt very bog standard and couldn't see the sea very well. Definitely not worth the extra £. The floors were dirty (a damp white floor towel showed this) and parts were falling off in the bathroom. Not too mention mould all around the shower and water damage in the ceilings. The AC smelt funny (like it needs a clean) and didn't work very well either but just enough to be able to sleep. Bed was very comfortable. The outside main pool was nice but also needs some love. EG. Pool lights weren't attached and just floating. One encounter was particularly unpleasant where my partner and I put our pool things on one of the paid-for sun beds which were met with a lady (called Natalia I believe) saying we can't sit there we have to go to the bar to reserve and pay in a very rude manor and it wasn't clearly signed at all (I'm used to most paid sunbeds where they come to you) we said ok, she came back less than 2 mins later and told us we still haven't paid. When I went to the bar and have my room number and that was all that was needed. Not great customer service and left a slightly sour taste. Apart from that experience, the staff were lovely! The 'My Favourite Club' was worth the extra with the slightly better breakfast and secluded area with free soft drinks and fruit.

6

Blake

May 17, 2025

·

Stayed 3 nights

This stay was below average. The rooms were very basic and if you don’t select sea-view, you face dumpsters. The shower and sink was all saltwater and the AC didn’t work well at all which caused the floors to be damp all the time. The spa steam room and sauna were not working. Our poolside restaurant food order was wrong and drinks were disappointing and overpriced. The only bright spot of this hotel/resort was the excellent breakfast buffet and the beautiful cove that you can walk and swim along.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with thoughtful touches for celebrations. However, guests also cite slow or unhelpful responses, occasional rudeness, long check-in lines, and housekeeping or restaurant missteps.

Related guest reviews

10

Sarover Kaur

Sep 30, 2025

·

Stayed 4 nights

Review: AluaSoul Mallorca Adults Only – Cala d’Or We had the most incredible time celebrating my dad’s 60th birthday at this hotel! From the moment we arrived, the staff went above and beyond to make our stay special. They added thoughtful touches for my dad’s big day, which made it truly memorable. A huge thank you to the chefs who took such great care of the coeliacs in our family — it gave us real peace of mind and meant everyone could relax and enjoy the food. The buffet was excellent for an all-inclusive, with so much variety and delicious flavours. Special shout-outs to Miriam (Guest Services Manager), Maru (Deputy Manager), and all the bartenders, waitresses, and entertainment staff. Their warmth, professionalism, and friendliness made all the difference. We chose the Favourite Club option and really enjoyed the extra touches it offered. The views from the hotel over Cala Egos are just perfect — such a beautiful setting. I honestly can’t recommend this hotel enough. If you’re looking for a relaxing adults-only getaway with amazing service, great food, and stunning views, this is the place!

10

Iain

Aug 16, 2025

·

Stayed 7 nights

Stayed here for a week. We found the staff to be extremely helpful and happy to help, and the many dining options in the hotel were delicious. The hotel put on activities throughout the day and the 3 pools and easy access to the beach was a bonus. Please note that some of the restaurants were not open every day, and it would have been helpful to get access to the app used for making dinner reservations, before we arrived at the hotel. Otherwise an extremely enjoyable and relaxing stay.

4

Rossen

Aug 31, 2025

·

Stayed 7 nights

⭐️⭐️ 2/5 **Overhyped and Disappointing Stay** Very disappointing stay. The hotel is seriously overrated — service was poor, staff seemed uninterested, and the food and facilities were nothing special. For the money and the hype, we expected much more and left feeling let down. On top of that, the basics weren’t even right. At one point we couldn’t get into our own room because the door was broken, and the shower head wasn’t even attached to the ceiling. Both issues were handled slowly and with little urgency, which only added to the frustration. To make it worse, even on half board you don’t get water with your meal — and they even charge you for ice. Completely unacceptable for a hotel of this standard. The *only* saving grace was our housemaid for room **2232**, who was absolutely wonderful. She went above and beyond every day and genuinely made things feel better when everything else about the hotel fell flat. If it weren’t for her, this review would have been 1-star. Sadly, the rest of the experience just wasn’t worth it.

10

Natalie

Jul 1, 2025

·

Stayed 5 nights

Fantastic hotel, met lots of lovely people. Staff, food and service was great, location was stunning, 10 min walk to the marina. Couldn’t fault and can’t wait to return!

6

HYUNJUNG

Apr 27, 2025

·

Stayed 2 nights

직원들이 부족하다는 느낌이 큽니다 호텔에서 계속 줄서서 문의를 해야하네요

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10

Johanna

May 19, 2025

·

Stayed 7 nights

I was there with my best friend for one week and it was amazing. We loved the place and hotel and food. The staff was amazing. Would love to go back again soon

10

Syed

Aug 27, 2024

·

Stayed 3 nights

Very friendly staff

10

Rebecca

Sep 27, 2024

·

Stayed 3 nights

Really helpful friendly staff throughout the hotel.

6

Linzi

Jun 22, 2024

·

Stayed 3 nights

Poor and slow check in First room given was tired and the bathroom handle was eroded. Fridge didn’t work and neither did the phone. Felt like we were in the dungeon as we were on floor zero. I asked for another room I was shown two facing the road. Which is not what we booked. By now hours had elapsed and we were only there for 3 nights. I then asked to speak to manager and he was extremely rude and shouting at me. He actually told me to go away and speak to my travel agent. I then was on the phone to the Hyatt Regency group when I was approached by the Deputy manager, who listened to our experience and eventually gave us a room on the 5th floor. This met our expectations. Terra restaurant if you’re HB or AI The hot food isn’t hot. It’s cold. When I said it was cold I was shown to a microwave. Overall it’s pretty bland. I would say breakfast is the best but hot food is still cold. Also one waitress in particular is clearing plates even when you’re putting the last bit of food in your mouth. As much as I don’t like dirty places sitting for too long. It’s inappropriate to remove someone’s plate and hover around waiting for you to finish so she can take the plate. It’s a buffet so some people may want to go back up for more food. No explanation as to what’s included as per all inclusive. Massage was terrible. We complained and didn’t pay. Not a sports massage. We went to the fine dining restaurant called Nubium. It was 5 courses served and rushed within an hour.

8

SEOUNG MU

Oct 4, 2025

·

Stayed 3 nights

숙소는 쾌적하고 직원들도 대부분 친절하나 그러나 청소아주머니들 9시에 노크 없이 문열어버리고, 식당직원들 인종차별 심함

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AI-generated summary based on recent guest reviews

Location

Scenic cove-front setting with easy beach access, and the marina and shops are within a short walk. The beach is public and can be busy and noisy at times.

Related guest reviews

10

Hector

Jun 11, 2025

·

Stayed 4 nights

Great hotel in a beautiful part of the island. Rent a car if planning to visit other sites

8

Kristian

Aug 21, 2024

·

Stayed 7 nights

This is our second visit to this hotel. It’s a Great hotel with a good atmosphere. Staff helpful. Lovely beach too.

8

Grant

Jun 23, 2024

·

Stayed 3 nights

Incredible location on the beach with all-inclusive options to choose. The food was great and drinks were even better.

10

Sonya

Oct 14, 2025

·

Stayed 3 nights

Beautiful beach. It is a public beach though. Highly recommend getting the bed and breakfast option as a minimum or the full all-inclusive.

10

Natalie

Jul 1, 2025

·

Stayed 5 nights

Fantastic hotel, met lots of lovely people. Staff, food and service was great, location was stunning, 10 min walk to the marina. Couldn’t fault and can’t wait to return!

10

Kyla

Sep 18, 2024

·

Stayed 3 nights

The view and property was very beautiful.

10

Garin

Jul 18, 2025

·

Stayed 5 nights

Lovely great staff great location

8

Anne Kathrine

Jul 25, 2024

·

Stayed 4 nights

Et super lækkert hotel med en tilhørende smuk privat strand. Vi havde et standard dobbelt værelse med havudsigt og det var lækkert. Poolområdet var lækkert, men der var kamp om solstolene. Vi var skuffende over beliggenheden, da der ikke er noget by i nærheden af hotellet - kun et mindre område der er MEGET turistet med dårlige restauranter og butikker. Morgenmaden var god, men den inkluderede aftensmaden utrolig dårlig. Den italienske restaurant der er på hotellet var dog god. Hver aften var der underholdning med live musik, show og dans. Det var ikke hvad vi havde forventet på et voksen hotel..

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8

Petrit

Jul 4, 2023

·

Stayed 5 nights

Amazing stay, spacious room and clean! Good location right on the beach Cala egos, main pool was packed every day and could never find spare bed at 8am from people ‘reserving them’ but there’s more seating in the other smaller older pool which is actually closer to the beach. One critique was food was quite mundane and didn’t offer much variety day to day. Would recommend for anyone wanting a relaxing holiday

8

Madalene

Oct 4, 2023

·

The hotel was situated in a lovely location by the sea

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, but dinner and à la carte options are inconsistent, with some finding repetitive or average food and cocktails. All-inclusive and half-board inclusions can be confusing, with extra charges for items like bottled water or certain drinks.

Related guest reviews

8

Tabitha

Jul 28, 2025

·

Stayed 4 nights

Great hotel, very clean and thought hr food was great for all inclusive. Most drinks included but felt some drinks and snacks were needlessly excluded from the list which was a bit irritating -and they need more snack options in the day. We did fancy club which gave us access to a fab area with sunbeds overlooking the sea and a private bar - all very nice. Beach ia pretty and nice but public so lots of kids. You get a sunbed for free if you are in the hotel which makes it nicer. Sunbeds by pools go quickly so have to be up early which is a pain but that’s every hotel nowadays. Fine dining restaurants were lovely and not too bad to book and we had a massage in the spa which was good value and nice. Great to walk to little parade of shops/restaurants at night -2 mins away) and marina lovely and only 10-15 mins walk. On the whole lovely hotel, clean, great food, (sushi night was fab and Daniel the chef makes amazing sushi) and had a great time.

10

Sarover Kaur

Sep 30, 2025

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Stayed 4 nights

Review: AluaSoul Mallorca Adults Only – Cala d’Or We had the most incredible time celebrating my dad’s 60th birthday at this hotel! From the moment we arrived, the staff went above and beyond to make our stay special. They added thoughtful touches for my dad’s big day, which made it truly memorable. A huge thank you to the chefs who took such great care of the coeliacs in our family — it gave us real peace of mind and meant everyone could relax and enjoy the food. The buffet was excellent for an all-inclusive, with so much variety and delicious flavours. Special shout-outs to Miriam (Guest Services Manager), Maru (Deputy Manager), and all the bartenders, waitresses, and entertainment staff. Their warmth, professionalism, and friendliness made all the difference. We chose the Favourite Club option and really enjoyed the extra touches it offered. The views from the hotel over Cala Egos are just perfect — such a beautiful setting. I honestly can’t recommend this hotel enough. If you’re looking for a relaxing adults-only getaway with amazing service, great food, and stunning views, this is the place!

4

Rossen

Aug 31, 2025

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Stayed 7 nights

⭐️⭐️ 2/5 **Overhyped and Disappointing Stay** Very disappointing stay. The hotel is seriously overrated — service was poor, staff seemed uninterested, and the food and facilities were nothing special. For the money and the hype, we expected much more and left feeling let down. On top of that, the basics weren’t even right. At one point we couldn’t get into our own room because the door was broken, and the shower head wasn’t even attached to the ceiling. Both issues were handled slowly and with little urgency, which only added to the frustration. To make it worse, even on half board you don’t get water with your meal — and they even charge you for ice. Completely unacceptable for a hotel of this standard. The *only* saving grace was our housemaid for room **2232**, who was absolutely wonderful. She went above and beyond every day and genuinely made things feel better when everything else about the hotel fell flat. If it weren’t for her, this review would have been 1-star. Sadly, the rest of the experience just wasn’t worth it.

8

Grant

Jun 23, 2024

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Stayed 3 nights

Incredible location on the beach with all-inclusive options to choose. The food was great and drinks were even better.

8

John

Sep 10, 2025

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Stayed 4 nights

We really enjoyed our stay at the AluaSoul. We did half board. The buffet options for breakfast and dinner were good. We ended up venturing out for lunch and there are good options nearby. The only thing which was a little disappointing was our experience the onsite restaurant Marea, we had our one "A la Carte"dinner in there and the food was very average, would not recommend. Outside of that dining experience the hotel was great.

8

Christopher

Oct 28, 2025

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Stayed 4 nights

Great location. Clean and friendly staff. The buffet restaurant could do with some improvements in terms of food choice and quality but the location etc makes up for it.

8

Jill

Aug 17, 2023

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Stayed 7 nights

Food was ok, could be better. Same thing every night

10

Thomas

Jul 22, 2025

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Stayed 5 nights

The hotel is amazing, perfect for a break away to do nothing and relax. The buffet has a great selection. The staff are attentive and constantly clearing up. The Mediterranean restaurant is okay, the Italian wasn’t very good at all. All inclusive is the way forward for value for money. Would definitely stay at another of the resorts elsewhere. Some bits need a bit of TLC like silicone around shower tray and a few missing tiles in the pool, but nothing to cut yourself on or dangerous. The views into the cove beach are stunning!

10

Tracy

Sep 6, 2025

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Stayed 7 nights

All inclusive was good value with great food options. Day and Evening entertainment good quality.

6

Blake

May 17, 2025

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Stayed 3 nights

This stay was below average. The rooms were very basic and if you don’t select sea-view, you face dumpsters. The shower and sink was all saltwater and the AC didn’t work well at all which caused the floors to be damp all the time. The spa steam room and sauna were not working. Our poolside restaurant food order was wrong and drinks were disappointing and overpriced. The only bright spot of this hotel/resort was the excellent breakfast buffet and the beautiful cove that you can walk and swim along.

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AluaSoul Mallorca Resort - Adults only - Hyatt Inclusive Collection

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Superior Double Room, Balcony, Sea View (2 Adults)

Double Room, Balcony, Pool View

Premium Suite, Terrace, Pool View (My Favorite Club)

Double Room, Balcony, Sea View (2 Adults My Favorite Club)

Double Room, Balcony (2 Adults)

Suite, Balcony (My Favorite Club)

Double Room, Balcony, Sea View (2 Adults)

Junior Suite, Balcony, Partial Sea View

Suite, Balcony, Sea View (My Favorite Club)

Superior Double Room, Balcony, Sea View (2 Adults My Favorite Club)

Guest reviews of AluaSoul Mallorca Resort - Adults only - Hyatt Inclusive Collection

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