Gran Real Yucatan
From
64 USD
a notte
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From
64 USD
a notte
Informazioni su questa struttura
Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui una piscina all'aperto. Questo hotel in stile coloniale dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Servizi
Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui una piscina all'aperto. Questo hotel in stile coloniale dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel è ideale per l'organizzazione di eventi, grazie a un'area per conferenze e sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Ordina il pranzo o la cena presso El Emperador, un ristorante specializzato in cucina internazionale. Puoi anche consultare il menù disponibile al bar/caffetteria o approfittare del servizio in camera con orario limitato. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar a bordo piscina. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:30.
Camere
Rilassati in una delle 71 camere della struttura, complete di aria condizionata e TV LED. Grazie ad un comodo letto con copriletto in piuma e biancheria in cotone egiziano dormirai sonni tranquilli. Le camere sono dotate di balcone. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli.
Posizione
Da Gran Real Yucatan nel cuore di Mérida puoi raggiungere comodamente Catedral de Mérida e Paseo de Montejo con una passeggiata di 10 minuti. Questo hotel per famiglie dista 3,3 km da Centro Congressi Yucatan International Convention Center e 7,6 km da Plaza Altabrisa.
Nelle vicinanze
Casinò La Cima(0.1 miglia)
Parco Santa Lucia(0.2 miglia)
Università Autonoma dello Yucatán(0.3 miglia)
Teatro José Peón Contreras(0.3 miglia)
Remate de Paseo Montejo(0.3 miglia)
Parco Hidalgo(0.3 miglia)
Parque de La Mejorada(0.3 miglia)
Ufficio del turismo di Mérida(0.3 miglia)
Catedral de Mérida(0.4 miglia)
Passaggio della Rivoluzione(0.4 miglia)
Museo de Arte Contemporáneo Ateneo de Yucatán MACAY(0.4 miglia)
Statua di Hideyo Noguchi(0.4 miglia)
Museo della Canzone Yucateca(0.4 miglia)
Iglesia La Mejorada(0.4 miglia)
Plaza Grande(0.5 miglia)
L'aeroporto più comodo per raggiungere Gran Real Yucatan è Aeroporto Internazionale di Mérida (MID)(5.1 miglia)
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Posizione
Calle 56 No 474 x 55, Merida, Yucatan, Messico
Casinò La Cima (0.1 miglia)
Parco Santa Lucia (0.2 miglia)
Università Autonoma dello Yucatán (0.3 miglia)
Teatro José Peón Contreras (0.3 miglia)
Remate de Paseo Montejo (0.3 miglia)
Parco Hidalgo (0.3 miglia)
Opzioni camera
10
Master Suite, 2 Bedroom, Kitchenette, Bathtub
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali Alla Francese
Posti letto: 4
301 ft²
BalconeAria condizionataWi-Fi (gratuito)Angolo cottura
9
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
258 ft²
BalconeAria condizionataWi-Fi (gratuito)Angolo cottura
5
Camera Deluxe, 2 letti matrimoniali
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
215 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Deluxe Plus, 1 King Bed, Fridge, Bathtub
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
237 ft²
BalconeAria condizionataWi-Fi (gratuito)Vasca da bagno e doccia separate
Recensioni degli ospiti
7.6
Buono
Sulla base di 864 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
7%
In coppia
40%
Famiglia
37%
Gruppo
10%
In solitaria
4%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Gran Real Yucatan riscuote apprezzamenti per il suo affascinante edificio coloniale, il grazioso cortile e la piscina, la posizione centrale e comoda per esplorare a piedi e il parcheggio in loco. Molti ospiti sottolineano inoltre gli spazi generalmente puliti e l'atmosfera tranquilla.
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Cosa pensano gli ospiti
Gran Real Yucatan riscuote apprezzamenti per il suo affascinante edificio coloniale, il grazioso cortile e la piscina, la posizione centrale e comoda per esplorare a piedi e il parcheggio in loco. Molti ospiti sottolineano inoltre gli spazi generalmente puliti e l'atmosfera tranquilla.
Il servizio è spesso descritto come cordiale e disponibile, anche se il personale può essere limitato, causando ritardi, chiamate non ricambiate e alcune segnalazioni di scortesia. Le camere sono spaziose e in stile tradizionale, ma diverse recensioni menzionano arredi datati e problemi di manutenzione come malfunzionamenti dell'aria condizionata o della rubinetteria, rumore occasionale e tessere chiave che smagnetizzano. Il feedback sulla pulizia è contrastante: molti lo trovano molto pulito, mentre altri segnalano asciugamani usurati, pulizia incoerente dei bagni o della piscina. Il servizio di ristorazione in loco è limitato alla colazione e al pranzo, con una qualità variabile e nessun servizio serale. Aspettatevi un soggiorno centrale e caratteristico, con comodità e fascino, bilanciato da occasionali carenze nel servizio e nella manutenzione.
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Servizi
Il parcheggio in loco è comodo e il cortile e la piscina sono aree rilassanti, anche se alcuni ospiti hanno notato problemi di pulizia della piscina e della superficie del parcheggio. I servizi sono limitati, senza bar o servizio serale.
Recensioni degli ospiti correlate
8
Adriana Mónica
23 gen 2024
·
Soggiorno di 4 notti
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
8
Richard
13 gen 2026
·
Soggiorno di 1 notte
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
4
Lillian
7 feb 2023
·
Soggiorno di 6 notti
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
10
Rosemary
11 lug 2025
·
Soggiorno di 2 notti
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
ROBERT
17 gen 2025
·
Soggiorno di 2 notti
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
10
JUAN PABLO
13 mag 2025
·
Soggiorno di 2 notti
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
10
Everleen
26 gen 2024
·
Soggiorno di 1 notte
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
6
Liv
5 gen 2026
·
Soggiorno di 3 notti
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17 apr 2022
·
Soggiorno di 7 notti
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
10
Carlos Eduardo
9 ago 2025
·
Soggiorno di 6 notti
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
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Pulizia
Molti ospiti descrivono la struttura e le camere come molto pulite. Altri segnalano asciugamani o biancheria usurati o insufficienti, sporco o capelli occasionali nel bagno e una pulizia incoerente della piscina.
Recensioni degli ospiti correlate
10
Daniel
1 giu 2025
·
Soggiorno di 3 notti
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
8
Dorothy H
22 gen 2026
·
Soggiorno di 2 notti
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
10
Jose carlos
17 giu 2025
·
Soggiorno di 3 notti
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
4
Gabriel
22 mar 2022
·
Soggiorno di 6 notti
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
8
ARACELI
26 gen 2026
·
Soggiorno di 10 notti
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
4
Rachael
16 nov 2023
·
Soggiorno di 2 notti
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
6
Alberto Gómez
15 giu 2025
·
Soggiorno di 6 notti
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
10
Christine
31 ott 2025
·
Soggiorno di 1 notte
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
10
Isabelle
21 gen 2026
·
Soggiorno di 5 notti
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24 feb 2026
·
Soggiorno di 6 notti
Very clean. Great location.
Very clean. Great location.
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Camere
Le camere sono spaziose e arredate in stile tradizionale, e molti le trovano confortevoli e silenziose. Diverse recensioni notano arredi datati e problemi di manutenzione (guasti all'aria condizionata o alla rubinetteria, tessere chiave che smagnetizzano, rumore occasionale) e alcuni servizi che non funzionano come pubblicizzato.
Recensioni degli ospiti correlate
10
Gonzalo
15 dic 2024
·
Soggiorno di 1 notte
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
8
Adriana Mónica
23 gen 2024
·
Soggiorno di 4 notti
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
6
Luz
30 giu 2025
·
Soggiorno di 1 notte
Algunas habitaciones demasiado descuidadas.
Algunas habitaciones demasiado descuidadas.
10
Norma
27 mag 2024
·
Soggiorno di 3 notti
Mi habitación no le funcionaba el aire acondicionado
Mi habitación no le funcionaba el aire acondicionado
4
Oscar
29 giu 2024
·
Soggiorno di 6 notti
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
10
Rosemary
11 lug 2025
·
Soggiorno di 2 notti
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
Zoila maria
20 apr 2024
·
Soggiorno di 1 notte
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
8
Brenda
23 feb 2025
·
Soggiorno di 9 notti
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
8
Paulina
28 nov 2025
·
Soggiorno di 1 notte
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
6
Nadia
28 mag 2024
·
Soggiorno di 2 notti
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
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Servizio
Il personale è spesso descritto come cordiale, cortese e disponibile. Diverse recensioni menzionano anche una carenza di personale e un servizio incostante, inclusi ritardi al check-in, chiamate non ricambiate e occasionale scortesia.
Recensioni degli ospiti correlate
10
Agnieszka
25 feb 2025
·
Soggiorno di 2 notti
We liked the hotel. The employees were awesome. Thank you.
We liked the hotel. The employees were awesome. Thank you.
10
Rocio
21 nov 2024
·
Soggiorno di 4 notti
Excelente atención, su personal muy amable
Excelente atención, su personal muy amable
6
Eugenio
19 nov 2024
·
Soggiorno di 3 notti
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
10
Karen
6 feb 2024
·
Soggiorno di 3 notti
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
8
Richard
13 gen 2026
·
Soggiorno di 1 notte
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
2
John
25 gen 2026
·
Soggiorno di 3 notti
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
6
Alejandro
15 ago 2024
·
Soggiorno di 9 notti
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
10
Rosemary
11 lug 2025
·
Soggiorno di 2 notti
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
10
Christine
31 ott 2025
·
Soggiorno di 1 notte
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
6
Vuk W
17 apr 2022
·
Soggiorno di 7 notti
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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Posizione
La posizione centrale, comoda per raggiungere a piedi il centro storico, le attrazioni e i ristoranti, è costantemente elogiata. Il parcheggio in loco facilita l'accesso in auto.
Recensioni degli ospiti correlate
10
Andrea
22 set 2023
·
Soggiorno di 4 notti
Excelente ubicación
Excelente ubicación
10
Ambrosio
3 apr 2024
·
Soggiorno di 6 notti
Very good location
Very good location
10
Colin
12 feb 2024
·
Soggiorno di 3 notti
Centrally located. Great ambience staff was great
Centrally located. Great ambience staff was great
10
Sergio A
24 apr 2024
·
Soggiorno di 4 notti
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
8
ARACELI
26 gen 2026
·
Soggiorno di 10 notti
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
8
Brenda
23 feb 2025
·
Soggiorno di 9 notti
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
10
JUAN PABLO
13 mag 2025
·
Soggiorno di 2 notti
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
8
Paulina
28 nov 2025
·
Soggiorno di 1 notte
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
10
Isabelle
21 gen 2026
·
Soggiorno di 5 notti
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24 feb 2026
·
Soggiorno di 6 notti
Very clean. Great location.
Very clean. Great location.
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Ristorazione
Il servizio di ristorazione in loco è limitato alla colazione e al pranzo; diverse recensioni notano l'assenza di servizio serale e di bar. Il feedback sul cibo è variabile, con alcuni che citano prezzi ragionevoli e altri che segnalano piatti mediocri o freddi e occasionalmente indisponibili.
Recensioni degli ospiti correlate
4
Kian
1 mar 2024
·
Soggiorno di 2 notti
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
10
Sergio A
24 apr 2024
·
Soggiorno di 4 notti
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
4
Paola del carmen
30 dic 2024
·
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
4
Lillian
7 feb 2023
·
Soggiorno di 6 notti
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
8
Dorothy H
22 gen 2026
·
Soggiorno di 2 notti
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
6
Alejandro
15 ago 2024
·
Soggiorno di 9 notti
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
6
ROBERT
17 gen 2025
·
Soggiorno di 2 notti
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
2
Catherine
5 ago 2023
·
Soggiorno di 7 notti
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
6
Liv
5 gen 2026
·
Soggiorno di 3 notti
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17 apr 2022
·
Soggiorno di 7 notti
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
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10
rocio
4 settimane fa
·
Soggiorno di 4 notti
Un lugar muy bonito y cerca de todo. El personal muy amable.
Un lugar muy bonito y cerca de todo. El personal muy amable.
4
Josina
22 lug 2026
·
Soggiorno di 5 notti
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
10
Manuel
12 mag 2026
·
Soggiorno di 2 notti
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
8
Daniel
4 mag 2026
·
Soggiorno di 2 notti
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
10
Martine
3 mag 2026
·
Soggiorno di 3 notti
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 21:30
Prima delle 12:00
Hai delle domande?
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: 61.87012219535828USD
- 2026-09-17: 61.87012219535828USD
- 2026-09-18: 62.43581774436951USD
- 2026-09-19: 62.43581774436951USD
- 2026-09-20: 62.43581774436951USD
- 2026-09-21: 62.43581774436951USD
- 2026-09-22: 61.8119351184082USD
- 2026-09-23: 62.53477512031555USD
- 2026-09-24: 63.236272574539186USD
- 2026-09-25: 62.58538170204162USD
- 2026-09-26: 63.236272574539186USD
- 2026-09-27: 59.59252USD
- 2026-09-28: 63.236272574539186USD
- 2026-09-29: 63.236272574539186USD
- 2026-09-30: 63.236272574539186USD
- 2026-10-01: 63.236272574539186USD
- 2026-10-02: 63.236272574539186USD
- 2026-10-03: 53.94010231498718USD
- 2026-10-04: 63.236272574539186USD
- 2026-10-05: 63.236272574539186USD
- 2026-10-06: 63.236272574539186USD
- 2026-10-07: 63.236272574539186USD
- 2026-10-08: 63.236272574539186USD
- 2026-10-09: 63.236272574539186USD
- 2026-10-10: 63.236272574539186USD
- 2026-10-11: 63.236272574539186USD
- 2026-10-12: 63.236272574539186USD
- 2026-10-13: 63.236272574539186USD
- 2026-10-14: 63.236272574539186USD
- 2026-10-15: 63.236272574539186USD
- 2026-10-16: 72.41728837924957USD
- 2026-10-17: 71.3213122707367USD
- 2026-10-18: 67.55247715332031USD
- 2026-10-19: 72.41728837924957USD
- 2026-10-20: 69.50369400096893USD
- 2026-10-21: 69.4720561440277USD
- 2026-10-22: 67.50532857143402USD
- 2026-10-23: 71.56191648967743USD
- 2026-10-24: 71.56191648967743USD
- 2026-10-25: 78.28895024879455USD
- 2026-10-26: 67.50532857143402USD
- 2026-10-27: 80.79673020339966USD
- 2026-10-28: 75.89227220054626USD
- 2026-10-29: 79.97339399375916USD
- 2026-10-30: 72.41728837924957USD
- 2026-10-31: 90.23024119995117USD
- 2026-11-01: 85.43401728057862USD
- 2026-11-02: 78.4502827722931USD
- 2026-11-03: 83.88807713981629USD
- 2026-11-04: 86.61455481880188USD
- 2026-11-05: 107.51771356712341USD
- 2026-11-06: 95.8522057536316USD
- 2026-11-07: 86.66823906410217USD
- 2026-11-08: 95.8522057536316USD
- 2026-11-09: 84.15914760513306USD
- 2026-11-10: 83.88807713981629USD
- 2026-11-11: 81.36671USD
- 2026-11-12: 96.87144574180603USD
- 2026-11-13: 99.07087353370666USD
- 2026-11-14: 99.07087353370666USD
- 2026-11-15: 95.11883USD
- 2026-11-16: 110.73321625USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- L'età minima per la registrazione presso questa struttura durante lo Spring Break è di 18 anni.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- La struttura si riserva il diritto di rifiutare alcuni tipi di prenotazione per eventi di gruppo e feste, inclusi gli addii al celibato o nubilato.
- Fino a 2 bambini o ragazzi di età pari o inferiore a 9 anni soggiornano gratuitamente nella camera dei genitori o dei tutori, utilizzando i letti presenti.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Costo colazione preparata su ordinazione: 180 MXN per gli adulti e 120 MXN per i bambini (importi approssimativi).
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Banco escursioni
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
Pranzi da asporto
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Attività
Piscina
Giardino
Piscina bambini
Piscina scoperta
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Servizi
Business center
Banco escursioni
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito