Name: Holiday Inn Express Hotel & Suites Chesterfield - Selfridge Area by IHG
Address: 45805 Marketplace Boulevard, Chesterfield, Michigan, United States of America, Chesterfield, Michigan, US
Price range: $93–$251 per night
Rating: 7.9

What guests think

At Holiday Inn Express Hotel & Suites Chesterfield - Selfridge Area by IHG, guests often highlight a tasty breakfast and generally comfortable, spacious rooms, while notes flag inconsistent cleanliness, occasional service lapses, and noise from thin walls or neighboring rooms.

Location is widely described as convenient and safe, close to the freeway, shops, and restaurants. The pool and fitness room are appreciated, though guests noted missing pool towels and occasional elevator problems or delays. Best for travelers seeking an uncomplicated stay in this area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciated the pool and fitness center, but reported occasional issues like missing pool towels and the lack of a hot tub. Elevator outages and having only one elevator caused delays during busy or outage periods.

Related guest reviews

10

Christopher

Mar 27, 2023

·

Stayed 1 night

Was very cleab and room was spacious, staff was very friendly and had a full fresh cooked breakfast, didnt like there is no hot tub in the pool area

4

Peter

Jul 16, 2025

·

Stayed 2 nights

Not so good. Person at front desk was rather cavalier about safety when he was told phone in room did not work. Room servicing was requested but did not occur. Power went out and elevator did not work. Had to carry luggage down from 3rd floor on checking out.

4

Michelle

Aug 7, 2024

·

Stayed 5 nights

My room didn’t get made up for 2 days in a row. Also there was no hair dryer in the room, and only one elevator.

10

elmer

Dec 9, 2025

·

Stayed 2 nights

the breakfast was great and l did enjoy the pool and fitness center.

2

Christopher

Mar 10, 2024

·

Stayed 2 nights

The elevator was broke. The key card didn’t work. I had to get it reprogrammed multiple times. The front counter and the GM were rude. I would never say again.

4

wes

Jul 22, 2023

·

Stayed 1 night

No towels in swimming pool. Bed cover dirty when we checked in

8

Terri

Jul 24, 2023

·

Stayed 3 nights

The stay was good. But got no sleep day or night kids running up and down the halls. People outside the pool area at 2am noisy. And this is the third time staying and never being able to enjoy the pool. Maybe you should have time limits for kids and adults. Your hskg are so very nice and helpful.

8

Steven

Jan 1, 2023

·

Stayed 2 nights

The hotel itself is nice, and a good option if you need to stay in this area, though the lack of snow removal was a pain. There are some restaurants nearby, as well as a Walmart and a Meijer a couple of miles away. Hall Road is not particularly convenient to navigate, and the "Michigan left" is an acquired taste.

8

Stephanie

Apr 16, 2025

·

Stayed 3 nights

We had loud neighbors throughout our stay, both next door, across the hall and above us! Every day there was a dirty wet puddle in front of and in the elevator. Most issues had more to do with other guests than staff although the morning housekeeping could listen to their music a little quieter.

10

Robert

Sep 19, 2024

·

Stayed 1 night

Property is clean and modern. Breakfast was very good. Good amenities and the room was nicely furnished. Overall a very comfortable stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while others reported musty odors, hair in bathrooms, or poorly cleaned showers and fixtures.

Related guest reviews

10

Edward

Apr 1, 2024

·

Stayed 2 nights

Room looked modern and clean except ants in the bathroom 117 notified the front desk

4

Evelynn

Apr 10, 2025

·

Stayed 2 nights

The front desk was not as friendly nor welcoming. When we entered The room was not cleaned Under the bed was a maxi pad in clear view which lets me know a thorough cleaning was not done. We mentioned it to front desk but had to wait until the next day. The bathroom was dirty. The tub could use Brillo and the floor was not properly swept and walls dirty. There was dirt build up in the corners of the floor. Garbage was outside in the tiny garbage cans that sits by the doors overflowed. The location is good. Right off the highway and close to Walmart and other stores as well as fast food. If you just need a place to sleep it’s not a bad location but if you expect 4star or better this is not it.

6

Patrick

Nov 23, 2025

·

Stayed 1 night

Room could have been better. Bathroom floor had hair from previous guest. Blinds were broken.

10

robert

Feb 19, 2023

·

Stayed 1 night

very clean

6

Julia

Jul 22, 2025

·

Stayed 1 night

We enjoyed our stay but our room was not the cleanest, it had a musty smell when we first got there. The shower was not the cleanest, there was hair on the shower wall from the last people. The staff were kind and services were good.

8

Rose

Nov 29, 2024

·

Stayed 2 nights

The bathroom was not very clean and presentable.

10

Candice

Nov 29, 2024

·

Stayed 2 nights

Very clean and spacious rooms. Excellent breakfast and service.

10

LaToya

Dec 3, 2025

·

Stayed 1 night

Clean spacious room, friendly front desk staff, breakfast selection

8

Rose Leah

Jun 16, 2025

·

Stayed 2 nights

I stayed here for a weekend (Fri-Sun). The shower was not cleaned well. There were old dried up brownish shampoo or conditioner splash stains on the shower walls. The hand soap & body soap containers were empty. Other than those issues, everything else was great. Breakfast was really good, except for the over dry scrambled eggs. They had delicious cinnamon rolls & muffins, good biscuits & gravy & sausage. They have an automatic pancake maker that made pretty good pancakes (a bit on the thin side). I might stay here again next time I’m in the area. There’s a Walmart down the street, which is super convenient.

8

Shannon

Jul 3, 2025

·

Stayed 1 night

Room was nice & cool. Bathroom pipes under sink kinda dirty & the bath wash was out in the shower. Breakfast was ok, but not as many whole food healthier options as I would like.

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Rooms

Rooms are generally spacious and comfortable, with some suites offering in-room jetted tubs. However, noise from adjacent rooms and hallways is a recurring issue, and a few guests cited equipment problems like noisy fridges or nonworking jetted tubs.

Related guest reviews

6

PAULA

Jul 21, 2025

·

Stayed 1 night

Fridge was noisy and a/c unit

6

Jodi

May 1, 2025

·

Stayed 1 night

The jet tub in our room, which i paid extra to have did not work. When i went to call the front desk regarding the problem the phone did not work. I did go to the front desk in regards to the tub and was told it had a leak. Check out time there was 11. Check in time is 3 i feel we should have been told before checking in and offered a reimbursment or more then the 20.00 i was offered and did not receive.

2

Kelly

Mar 15, 2025

·

Stayed 1 night

I had reserved a one night stay here due to being part of a domestic issue at home and needing a place for me and my children to stay. My kids and I arrived at 700pm and we werent there even a half hour and got a call from the front desk about my kids making too much noise by walking around and being excited. They werent being super loud and it was only 730pm. I didnt even have a chance to unpack anything and when I mentioned it to the desk that called explaining myself they just say the floors and walls are super thin. So I had to have my kids sit around and couldn't walk around all that much which was completely not fair to them.It's one thing if it was late at night and if they were being obnoxious but they weren't. This hotel is not kid friendly and I would not recommend them as family friendly environment. I will never return back.

8

Clara

Apr 16, 2025

·

Stayed 2 nights

Staff was nice, the room was good and spacious

2

Paul

Mar 20, 2024

·

Stayed 1 night

Booked a room specifically for the jacuzzi, come to find out the jacuzzi is broken, staff knew about the issue before renting the room out. Offered a discount that was never recieved. VERY DISAPPOINTED !!!!!

10

Natajsha

Feb 10, 2025

·

Stayed 1 night

Had a very relaxing stay jacuzzi tub was perfect room was very clean and spacious loved the living room and bedroom being separate as well as the bathroom being separate from jacuzzi tub and still having a full bathroom

8

Adam

Feb 16, 2025

·

Stayed 2 nights

I stay here everytime I come back to michigan. This trip i couldnt sleep very much due to family above us stomping and running in their room all night. I said something to management on night 1 and night 2 was the same thing. If i stay here again I will be sure to stay on the 3rd floor so I can get some sleep

10

BRUCE

Dec 26, 2023

·

Stayed 1 night

The establishment looks brand new even though it's 15 years old. Walls are thin though. Could here phone conversation and coughing next door. Also all the doors slam shut so woken up by guests doors slamming shut.

6

Mark

May 26, 2025

·

Stayed 2 nights

Beds were very uncomfortable. Key cards were troublesome.

8

Stephanie

Apr 16, 2025

·

Stayed 3 nights

We had loud neighbors throughout our stay, both next door, across the hall and above us! Every day there was a dirty wet puddle in front of and in the elevator. Most issues had more to do with other guests than staff although the morning housekeeping could listen to their music a little quieter.

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Service

Many guests describe the staff as friendly and helpful, especially at check-in and during breakfast. Several others reported unresponsive or rude front-desk interactions and missed or delayed responses to service requests.

Related guest reviews

2

Lori

Jul 25, 2023

·

Stayed 1 night

Checkin was not ready for us at 5:30pm when returned at 10:30 after my son’s baseball game I was denied check in because I complained that the rooms were not ready at 5:30 and expected some sort of compensation for the delay. Could have been something as simple as a late check out time and I would have been happy instead I was denied check in and told good luck finding some where at 10:30 at night! Absolutely terrible customer service!

2

Christian

Apr 13, 2024

·

Stayed 1 night

Called the front desk regarding room equipment not working and they did nothing to help. After hours, complained about noise from other rooms. Nothing was done to correct the issue.

10

Roxanne

Nov 10, 2024

·

Stayed 1 night

Staff was friendly and efficient. Safe area and convenient.

4

Peter

Jul 16, 2025

·

Stayed 2 nights

Not so good. Person at front desk was rather cavalier about safety when he was told phone in room did not work. Room servicing was requested but did not occur. Power went out and elevator did not work. Had to carry luggage down from 3rd floor on checking out.

10

Steve

Aug 2, 2024

·

Stayed 1 night

Bed was comfortable air conditioning worked. Check in lady was friendly and helpful, breakfast staff was also polite and helpful, and best of all NO bed bugs, which is a concern these days.

8

Robert

Apr 27, 2025

·

Stayed 2 nights

Clean rooms friendly staff convenient location

10

LaToya

Dec 3, 2025

·

Stayed 1 night

Clean spacious room, friendly front desk staff, breakfast selection

2

Christopher

Mar 10, 2024

·

Stayed 2 nights

The elevator was broke. The key card didn’t work. I had to get it reprogrammed multiple times. The front counter and the GM were rude. I would never say again.

10

Kathleen

Aug 11, 2025

·

Stayed 4 nights

Perfect location and quiet & clean Great breakfast with everything we needed to make our stay enjoyable. Comfortable beds and the staff for the most part were responsive. The check clerk could have been better and they missed cleaning our room a few times but the people providing the breakfast were amazing !

4

Yvonne

Dec 19, 2025

·

Stayed 4 nights

The staff gave me an opinion that they just did not care.

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Location

Location is described as convenient and safe, near the freeway with easy access to shops and restaurants. A few found local road navigation less convenient.

Related guest reviews

4

Evelynn

Apr 10, 2025

·

Stayed 2 nights

The front desk was not as friendly nor welcoming. When we entered The room was not cleaned Under the bed was a maxi pad in clear view which lets me know a thorough cleaning was not done. We mentioned it to front desk but had to wait until the next day. The bathroom was dirty. The tub could use Brillo and the floor was not properly swept and walls dirty. There was dirt build up in the corners of the floor. Garbage was outside in the tiny garbage cans that sits by the doors overflowed. The location is good. Right off the highway and close to Walmart and other stores as well as fast food. If you just need a place to sleep it’s not a bad location but if you expect 4star or better this is not it.

10

Roxanne

Nov 10, 2024

·

Stayed 1 night

Staff was friendly and efficient. Safe area and convenient.

10

Rebecca

Jan 5, 2025

·

Stayed 1 night

I liked the accessibility from the freeway and the breakfast options. I also liked how the staff made sure to ask before they closed off the breakfast nook.

10

patricia

Dec 7, 2024

·

Stayed 2 nights

Love the location

8

Robert

Apr 27, 2025

·

Stayed 2 nights

Clean rooms friendly staff convenient location

8

Duane

Jan 17, 2025

·

Stayed 2 nights

Convenient for our purpose. Close to many restaurants, shopping. Gas etc. Friiendly staff and great breakfast.

10

Kathleen

Aug 11, 2025

·

Stayed 4 nights

Perfect location and quiet & clean Great breakfast with everything we needed to make our stay enjoyable. Comfortable beds and the staff for the most part were responsive. The check clerk could have been better and they missed cleaning our room a few times but the people providing the breakfast were amazing !

8

Greg

Oct 8, 2023

·

Stayed 1 night

Easy access

10

Martin

Jan 21, 2025

·

Stayed 2 nights

easy access

8

Steven

Jan 1, 2023

·

Stayed 2 nights

The hotel itself is nice, and a good option if you need to stay in this area, though the lack of snow removal was a pain. There are some restaurants nearby, as well as a Walmart and a Meijer a couple of miles away. Hall Road is not particularly convenient to navigate, and the "Michigan left" is an acquired taste.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for taste and options, and breakfast staff are highlighted positively. Minor downsides include occasional dry items or limited healthier choices.

Related guest reviews

10

David

Sep 1, 2025

·

Stayed 1 night

Perfect overnight stop. Great free breakfast!

10

Jacob

Oct 12, 2024

·

Stayed 2 nights

Breakfast was great. Biscuits and gravy on the weekend. And the staff was very kind.

8

Joseph

Jul 3, 2024

·

Stayed 2 nights

Breakfast was a little lame, but "free".

10

elmer

Dec 9, 2025

·

Stayed 2 nights

the breakfast was great and l did enjoy the pool and fitness center.

10

Lydia

Mar 28, 2024

·

Stayed 1 night

Clean and comfortable bed, excellent breakfast (despite the pancake machine being down).

10

Eugene

Apr 21, 2025

·

Stayed 1 night

It was very clean, front desk was very helpful and the breakfast was really good.

10

LaToya

Dec 3, 2025

·

Stayed 1 night

Clean spacious room, friendly front desk staff, breakfast selection

10

Kathleen

Aug 11, 2025

·

Stayed 4 nights

Perfect location and quiet & clean Great breakfast with everything we needed to make our stay enjoyable. Comfortable beds and the staff for the most part were responsive. The check clerk could have been better and they missed cleaning our room a few times but the people providing the breakfast were amazing !

10

Jack T

Jun 14, 2025

·

Stayed 1 night

Great breakfast nice room

8

Rose Leah

Jun 16, 2025

·

Stayed 2 nights

I stayed here for a weekend (Fri-Sun). The shower was not cleaned well. There were old dried up brownish shampoo or conditioner splash stains on the shower walls. The hand soap & body soap containers were empty. Other than those issues, everything else was great. Breakfast was really good, except for the over dry scrambled eggs. They had delicious cinnamon rolls & muffins, good biscuits & gravy & sausage. They have an automatic pancake maker that made pretty good pancakes (a bit on the thin side). I might stay here again next time I’m in the area. There’s a Walmart down the street, which is super convenient.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$116
February	$106
March	$113
April	$109
May	$118
June	$141
July	$115
August	$145
September	$143
October	$123
November	$138
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $140	17 $130	18 $144	19 $155
20 $103	21 $100	22 $107	23 $108	24 $128	25 $130	26 $141
27 $93	28 $108	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $119	3 $125
4 $102	5 $97	6 $98	7 $97	8 $107	9 $125	10 $126
11 $93	12 $98	13 $97	14 $98	15 $142	16 $161	17 $153
18 $103	19 $115	20 $113	21 $108	22 $128	23	24 $251
25 $103	26 $113	27 $108	28 $108	29 $135	30 $135	31 $135

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room

Suite, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, Accessible (Hearing, Mobility)

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Suite, 1 King Bed, Jetted Tub

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Chesterfield - Selfridge Area by IHG

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