Best Western Plus Galleria Inn & Suites

Pros: location is great, easy on and off the interstate. Lots of food options and some walka le nearby. Staff excellent, friendly and accommodating. Cons: room smelled musty, room was on the side of the highway and it was LOUD! Ask for a room away from the highway. AC was LOUD and ran all night so I'm thinking wasn't efficient which may have been why it was so loud? Louder than your average hotel AC but at least it worked I guess. I would not stay here again just because of the traffic noise unless I knew I could get a room away from the highway since it.seemes like the noise was coming thru the window.

We traveled as a family for a graduation. We booked 2- king suites, there was a lot of space. The bed was in a private area connected to a living room area with a sofa bed. Both areas had tvs and stayed cool. The kids really enjoyed the breakfast, especially the waffles, eggs, and sausages. It was a very clean room and hotel. It will be on the top of my list for booking in Memphis. We were about 20 minutes from downtown Memphis but that was due to traffic and construction along the route. I would definitely recommend this hotel. The staff was very friendly and took care of any issues we had immediately.

Very clean, front desk employees were very helpful and professional. Just off the interstate yet could hear No noise which was great.

They made me wait til almost exactly 4pm for check-in. My flight came in at 11am and I understood they still had rooms to clean but I returned at 2:30pm with hopes they had something in courtesy and they made me sit in the lobby till just before 4pm to give me my room. There’s also no hot water when the hotel is full. So make sure you time your showers.

The hotel is extremely well maintained and the staff is very helpful. We had a little issue with the hot water one night and it got resolved extremely quickly despite the late hours of the night.