Hotel San Agustin Beach Club

Really lovely clean and friendly hotel in a brilliant location

We really enjoyed our stay in this lovely clean and friendly hotel. The staff were so nice and the location was virtually on the beach. We had our room cleaned every day to a high standard and the breakfast was so nice as we had a fresh omelette brought up to us every morning. Thank you to the hotel staff for making us feel so welcome.

The hotel itself is quite unique in style, we had a standard room and it was very spacious and included a comfortable seating area where you could watch TV which had quite a few English channels. Unfortunately the standard rooms are at the back right above the delivery/loading bay area and you are awoken by the deliveries every day any time between 4.30 and 6am. Staff were apologetic but nothing they can do about it and as hotel was full, we couldn't be moved. Plenty of sunbeds - hotel was full and there was never a problem getting one. Area around is generally good but the sides of the pool could use a good clean. Breakfast was the usual buffet fare plus a few other things you could order like crepes, waffles, pancakes. However, the food in the hot section was consistently barely lukewarm, a shrug of the shoulders was the response we got when this was mentioned. There didn't seem to be enough staff on - they were always busy but sometimes our order (even for tea) got forgotten and we had to remind them several times. One staff member manning the pool bar isn't enough - as hard as they work they can't keep up with everything. Location is great, right on the beach and close to all amenities. Very easy to get to and from airport using the local bus. Overall, we enjoyed our week, but if you're a light sleeper don't book a standard room. Personally, I wouldn't return to this hotel.

An amazing hotel in front of the ocean, old-style but very comfortable. At the reception, Danny was very nice upon our arrival. The room is quite big and has everything you need. The two pools are very nice, and there is also a 5-seat small hydro massage. With the half board, we had an amazing continental breakfast every morning with everything you could desire. The big plus is the dinner, where you are in the hands of one of the best chefs that I have ever met (and I travel a lot for my job).\xa0Aridane Socorro and his kitchen staff made our dinners magical, with a gourmet menu every day that was refined and delicious. The service with Elio, Marco, Angela, Dory, and all the rest of the staff was friendly and professional. I would like to thank all the people who have worked hard to make you feel at home in this hotel. We have spent 15 days in the structure, and we will come back for sure. A place that makes you feel relaxed and happy.

The hotel is very nice. Showing its age a little in places.