Grand Hyatt Indian Wells Resort & Villas
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From
401 $US
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À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 9 piscines extérieures vous attendent après avoir amélioré votre swing sur l...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 9 piscines extérieures vous attendent après avoir amélioré votre swing sur le parcours de golf. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. Pour rejoindre les attractions à proximité de l'hébergement, grimpez à bord de la navette gratuite qui vous conduit dans un rayon de 0.3 kilomètres.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Indian Wells, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 8175 mètres carrés et comprenant un centre de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Tía Carmen, l'un des 5 restaurants de ce complexe touristique et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. La journée a été harassante ? L'hébergement abrite un bar / salon et un bar en bord de piscine, idéal pour se détendre autour d'un verre de vin ou d'un cocktail rafraîchissant. Un petit déjeuner préparé sur commande est servi en semaine de 07 h 00 à 11 h 00 et le week-end de 07 h 00 à 12 h 00 (en supplément).
Chambres
Choisissez une des 531 chambres dotées d'une télévision à écran plat. Les chambres sont dotées d'un balcon ou un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Grand Hyatt Indian Wells Resort & Villas à Indian Wells (Montelena), vous serez à 3 min de marche de Indian Wells Golf Resort et à 5 min en voiture de El Paseo (zone commerçante). Ce complexe touristique très pratique pour les familles se trouve à 3,3 km de Indian Wells Tennis Garden et à 6,8 km de Living Desert Zoo and Gardens.
À proximité
Indian Wells Conference Center(0.1 miles)
Indian Wells Golf Resort(0.1 miles)
Santa Rosa and San Jacinto Mountains National Monument(1.3 miles)
Montagnes de San Jacinto(1.4 miles)
Spa Esmeralda(1.6 miles)
Eisenhower medical center(2.1 miles)
Indian Wells Tennis Garden(2.4 miles)
El Paseo (zone commerçante)(2.9 miles)
Centre commercial de One-Eleven La Quinta(3 miles)
The Gardens on El Paseo (centre commercial)(3.3 miles)
Parc Hovley Soccer(3.7 miles)
Parc Civic Center(3.8 miles)
Centre commercial The Shops at Palm Desert(4 miles)
Centre commercial Palms to Pines Plaza West(4 miles)
Palm Desert Aquatic Center(4.1 miles)
Bermuda Dunes, Californie (UDD)(6.6 miles)
Aéroport régional Jacqueline Cochran (TRM)(19.2 miles)
Palm Springs, CA (PSP-Aéroport international de Palm Springs)(15 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
44600 Indian Wells Lane, Montelena, Indian Wells, Californie, États-Unis d’Amérique
Indian Wells Conference Center (0.1 miles)
Indian Wells Golf Resort (0.1 miles)
Santa Rosa and San Jacinto Mountains National Monument (1.3 miles)
Montagnes de San Jacinto (1.4 miles)
Spa Esmeralda (1.6 miles)
Eisenhower medical center (2.1 miles)
Avis des voyageurs sur Grand Hyatt Indian Wells Resort & Villas
8.6
Fabuleux
Basé sur 1 192 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Grand Hyatt Indian Wells Resort & Villas, les voyageurs apprécient les piscines adaptées aux familles, la rivière à courant lent et les toboggans, les chambres spacieuses et le personnel généralement aimable, tout en notant des coûts plus élevés pour le stationnement et les frais de séjour, des zones de piscine bondées et une qualité de restauration variable.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Grand Hyatt Indian Wells Resort & Villas, les voyageurs apprécient les piscines adaptées aux familles, la rivière à courant lent et les toboggans, les chambres spacieuses et le personnel généralement aimable, tout en notant des coûts plus élevés pour le stationnement et les frais de séjour, des zones de piscine bondées et une qualité de restauration variable.
De nombreux clients trouvent la propriété propre et récemment rénovée, bien que des problèmes occasionnels de propreté des chambres ou des piscines, ainsi que des problèmes d'entretien (comme une climatisation bruyante ou une faible pression de la douche) soient signalés. Le service est fréquemment aimable et serviable, mais des retards à l'enregistrement et un service lent au restaurant ou au bord de la piscine sont souvent mentionnés dans les commentaires. Attendez-vous à une expérience de séjour animée, centrée sur les enfants, avec des équipements aquatiques exceptionnels.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le complexe de piscines avec rivière à courant lent, toboggans et espace réservé aux adultes est un atout majeur pour les familles. Les inconvénients incluent des frais de stationnement/de séjour supplémentaires, une foule importante et des places limitées, sauf si vous en louez, ainsi qu'une eau parfois trop chaude ou une propreté parfois compromise aux heures de pointe.
Avis de voyageur à ce sujet
6
Margo
3 août 2025
·
A séjourné 1 nuit
The room was nice. The property was basic. The pool area was so crowded. You don’t have to be a hotel guest to use the pool. This made for a very crowded pool area and many people there just to drink.
The room was nice. The property was basic. The pool area was so crowded. You don’t have to be a hotel guest to use the pool. This made for a very crowded pool area and many people there just to drink.
10
Luciano
11 oct. 2025
·
A séjourné 4 nuits
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
10
Heather Dawn
24 oct. 2025
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A séjourné 3 nuits
There is a parking fee of $32/night. There are also daily resort fees. I would have chosen this property regardless of the fees, but on some trips these fees would have deterred me from staying at the location.
There is a parking fee of $32/night. There are also daily resort fees. I would have chosen this property regardless of the fees, but on some trips these fees would have deterred me from staying at the location.
10
Alexandru
2 juil. 2025
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A séjourné 2 nuits
Best resort for families with kids near LA . Our family has been going here and Huntington Beach but this one it is by far on top . Water slides and and lazy river are amazing and not only for kids but my self I enjoyed very much . If you need to reconnect with your kids , this is the place . On the evenings they have movies by the biggest pool , pure magic I can say . We come here at least 4 times each year . Will see you soon again .
Best resort for families with kids near LA . Our family has been going here and Huntington Beach but this one it is by far on top . Water slides and and lazy river are amazing and not only for kids but my self I enjoyed very much . If you need to reconnect with your kids , this is the place . On the evenings they have movies by the biggest pool , pure magic I can say . We come here at least 4 times each year . Will see you soon again .
8
Shannon
16 juin 2025
·
A séjourné 1 nuit
The breakfast was amazing! Pools were fun but hard to get a spot unless you pay for it. A lot of the reserved spots were empty so they could have lowered the prices and might have opened up gor other's or i would have considered getting one. The 3rd floor (maybe) water pressure was beyond low. Overall it was a great fun stay and I would go back. Just maybe during th week.
The breakfast was amazing! Pools were fun but hard to get a spot unless you pay for it. A lot of the reserved spots were empty so they could have lowered the prices and might have opened up gor other's or i would have considered getting one. The 3rd floor (maybe) water pressure was beyond low. Overall it was a great fun stay and I would go back. Just maybe during th week.
8
GLORIA
22 oct. 2024
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A séjourné 1 nuit
Nice outdoor landscaping. The adult pool is lovely and relaxing.
Nice outdoor landscaping. The adult pool is lovely and relaxing.
6
Stephen
6 oct. 2025
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A séjourné 2 nuits
There was not a lot of open seating by the pools unless you reserved a cabana or got the pool early in the morning to reserve seats
There was not a lot of open seating by the pools unless you reserved a cabana or got the pool early in the morning to reserve seats
4
Hamza
4 juil. 2025
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A séjourné 1 nuit
So many weird people there. Families over crowding all the areas. No space to move any where. There lazy river was overcrowded and overbooked. There were no more floats available. That just shows you people will book a room and their entire clan will stay there. We saw one party exit their room and there were over 7 people in there. Absolutely ridiculous. Drinks at the pool took forever and when we got them they’re over priced and tasted like battery acid. Stick to bottled drinks. Definitely not coming back here.
So many weird people there. Families over crowding all the areas. No space to move any where. There lazy river was overcrowded and overbooked. There were no more floats available. That just shows you people will book a room and their entire clan will stay there. We saw one party exit their room and there were over 7 people in there. Absolutely ridiculous. Drinks at the pool took forever and when we got them they’re over priced and tasted like battery acid. Stick to bottled drinks. Definitely not coming back here.
6
Angela
1 sept. 2025
·
A séjourné 4 nuits
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
8
Mira
16 juin 2025
·
A séjourné 1 nuit
The volume of people at the pool proves to be a challenge in keeping up with cleanliness and also if there’s some way to have a chair system, where people would know who has left and who is there.
The volume of people at the pool proves to be a challenge in keeping up with cleanliness and also if there’s some way to have a chair system, where people would know who has left and who is there.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreuses critiques décrivent des chambres propres et des jardins bien entretenus. Certains signalent des incohérences telles que des salles de bains poussiéreuses ou mal nettoyées et des déchets autour de la piscine aux heures de pointe.
Avis de voyageur à ce sujet
10
Joanna
5 août 2025
·
A séjourné 1 nuit
The Resort is beautiful only issue the pool is very overcrowded and pool area needs to be more clean
The Resort is beautiful only issue the pool is very overcrowded and pool area needs to be more clean
6
Monica
12 sept. 2025
·
A séjourné 1 nuit
There were some stains around the floors I thought the place was not properly cleaned
There were some stains around the floors I thought the place was not properly cleaned
6
Nahal
4 août 2025
·
A séjourné 2 nuits
The room was not vacuumed, the bathroom was very dirty around the edges, and countertops had marks on them. The dishes at the breakfast buffet (specifically the glass cups for the yogurt) were all dirty or stained or had marks on them. The food at the breakfast buffet was horrible - one chef making scrambled eggs with a long line, food in the buffet dishes looked like sludge, and the options were sad. For the price we paid, I was quite unimpressed by the attention to detail. I also felt bad for the staff as it appeared they were understaffed everywhere. It took them almost an hour to get a toothbrush delivered to our room.
The room was not vacuumed, the bathroom was very dirty around the edges, and countertops had marks on them. The dishes at the breakfast buffet (specifically the glass cups for the yogurt) were all dirty or stained or had marks on them. The food at the breakfast buffet was horrible - one chef making scrambled eggs with a long line, food in the buffet dishes looked like sludge, and the options were sad. For the price we paid, I was quite unimpressed by the attention to detail. I also felt bad for the staff as it appeared they were understaffed everywhere. It took them almost an hour to get a toothbrush delivered to our room.
8
Melissa
11 juil. 2025
·
A séjourné 2 nuits
Overall a decent resort for the family. For the price we paid for a one bedroom villa we did expect the villa to be cleaner. There was dog hair all over the floors , carpet and couches. That was pretty disgusting. They are a dog friendly resort but they should let their guests know if there is rooms available that don’t accommodate pets. I have little ones so the crawling on the floor full of pet hair was disgusting. The villa had a small private spa outside that was full of leaves and other debris. Like it hadn’t been cleaned in days. And the outside patio was also pretty dirty. The pool area and kids slide area was also pretty dirty. Mud and trash everywhere. I think for the price you pay you expect a little more cleanliness. The resort definitely needs more upkeep than what they are giving it. Specially the water park and pool area. The inside was nice, the lobby and the two restaurants and snack shop were very nice. No complain. The food was great.
Overall a decent resort for the family. For the price we paid for a one bedroom villa we did expect the villa to be cleaner. There was dog hair all over the floors , carpet and couches. That was pretty disgusting. They are a dog friendly resort but they should let their guests know if there is rooms available that don’t accommodate pets. I have little ones so the crawling on the floor full of pet hair was disgusting. The villa had a small private spa outside that was full of leaves and other debris. Like it hadn’t been cleaned in days. And the outside patio was also pretty dirty. The pool area and kids slide area was also pretty dirty. Mud and trash everywhere. I think for the price you pay you expect a little more cleanliness. The resort definitely needs more upkeep than what they are giving it. Specially the water park and pool area. The inside was nice, the lobby and the two restaurants and snack shop were very nice. No complain. The food was great.
10
Joan
19 nov. 2025
·
A séjourné 1 nuit
Room was spotless and beautiful!! Amenities awesome and staff so professional and pleasant! We all can't wait to return soon!
Room was spotless and beautiful!! Amenities awesome and staff so professional and pleasant! We all can't wait to return soon!
10
Behdad
10 nov. 2025
·
A séjourné 1 nuit
This hotel is a very relaxing and beautiful place to stay. The rooms were spotless, the staff was kind and helpful, and the check-in process was quick and easy. Highly recommend!
This hotel is a very relaxing and beautiful place to stay. The rooms were spotless, the staff was kind and helpful, and the check-in process was quick and easy. Highly recommend!
6
Colleen
28 juil. 2025
·
A séjourné 2 nuits
It was busy. Very overstimulating to be at the pool. Our room had dust all along the coffee nook shelves. Paint was peeling in the bathroom. So many dirty room service trays in the hallways. For the money we paid didn’t seem like we got what we paid for. I definitely would make it a point to not stay here again,.
It was busy. Very overstimulating to be at the pool. Our room had dust all along the coffee nook shelves. Paint was peeling in the bathroom. So many dirty room service trays in the hallways. For the money we paid didn’t seem like we got what we paid for. I definitely would make it a point to not stay here again,.
10
Jessica
16 août 2025
·
A séjourné 2 nuits
Lovely, very helpful staff, beautiful accommodations, pool was immaculate.
Lovely, very helpful staff, beautiful accommodations, pool was immaculate.
10
SHANNA
26 août 2025
·
A séjourné 3 nuits
The property was nice and safe, easy to get car in and out, close to all shopping, and the water park was nice and clean! The staff was extremely nice and helpful as well.
The property was nice and safe, easy to get car in and out, close to all shopping, and the water park was nice and clean! The staff was extremely nice and helpful as well.
4
Leann
12 mai 2025
·
A séjourné 2 nuits
Not enough staff in pool area to clean up. We stayed three days and by 1pm each day there was trash and debris in the pool. It was disgusting. Staff also didn’t monitor the unused lounge chairs and therefore people couldn’t find shade when they arrived to the pools in the afternoon. Additionally, this property needs more service in pool area. We were not asked one time over our three day stay if we wanted to order food and drinks. Room was spacious, balcony and restrooms were nice. Not enough light in the room and the restroom had cracks in the plaster on the walls. Beautiful resort and great amenities. Spa service was excellent. Restaurant on site was delicious and had fabulous service.
Not enough staff in pool area to clean up. We stayed three days and by 1pm each day there was trash and debris in the pool. It was disgusting. Staff also didn’t monitor the unused lounge chairs and therefore people couldn’t find shade when they arrived to the pools in the afternoon. Additionally, this property needs more service in pool area. We were not asked one time over our three day stay if we wanted to order food and drinks. Room was spacious, balcony and restrooms were nice. Not enough light in the room and the restroom had cracks in the plaster on the walls. Beautiful resort and great amenities. Spa service was excellent. Restaurant on site was delicious and had fabulous service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et modernes ou récemment rafraîchies, avec de belles vues dans certaines. Plusieurs clients notent des problèmes tels qu'une climatisation bruyante ou défaillante, un éclairage faible, une faible pression de la douche ou des serrures de porte de salle de bain manquantes.
Avis de voyageur à ce sujet
8
Jessica
14 août 2025
·
A séjourné 3 nuits
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
10
Narine
29 juin 2025
·
A séjourné 2 nuits
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
6
Andrea
2 janv. 2026
·
A séjourné 3 nuits
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
10
Luciano
11 oct. 2025
·
A séjourné 4 nuits
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
8
Kimberly
28 déc. 2024
·
A séjourné 3 nuits
Beautiful room - highly recommend deluxe rooms with a view of the golf course. My only complaint was that the shower head was beyond horrible. Barely had any water pressure. Other than that, very happy with the room and my stay.
Beautiful room - highly recommend deluxe rooms with a view of the golf course. My only complaint was that the shower head was beyond horrible. Barely had any water pressure. Other than that, very happy with the room and my stay.
10
Gordon
14 juil. 2025
·
A séjourné 2 nuits
Clean and modern hotel room, great water park.
Clean and modern hotel room, great water park.
8
carmen
11 août 2025
·
A séjourné 4 nuits
The room was amazing with a view of the golf course very clean!! Internet access a little spotty in the room The spa was closed while we were there so had to go elsewhere for our massages but overall I would return
The room was amazing with a view of the golf course very clean!! Internet access a little spotty in the room The spa was closed while we were there so had to go elsewhere for our massages but overall I would return
4
Jennifer
27 juil. 2025
·
A séjourné 2 nuits
The water activities and pools were great. The check-in was terrible! Took us 30 minutes to check-in because they had checked me in under someone’s else name. The rooms are gorgeous, but the AC unit in our room was extremely loud, we didn’t get good sleep because of it. Engineering was sent out to check on the AC and they said the horrible noises were “normal.” Not sure I’ll be coming back.
The water activities and pools were great. The check-in was terrible! Took us 30 minutes to check-in because they had checked me in under someone’s else name. The rooms are gorgeous, but the AC unit in our room was extremely loud, we didn’t get good sleep because of it. Engineering was sent out to check on the AC and they said the horrible noises were “normal.” Not sure I’ll be coming back.
6
Joel
20 mai 2025
·
A séjourné 1 nuit
Though our room was nice, we had an issue with the sliding door to the patio and air conditioning. It took two calls and 2+ hours of waiting to get it fixed. The engineering team was quick to fix once they arrived and they were apologetic and did great! I’m not sure what was going on but the entire resort was completely chaotic on Saturday. Kids running amok with little to no parent supervision, loud, people leaving their barking dogs in their rooms. $600 to stay one night, I expected it to be relaxing. Amenities were great overall, except for the overpacked pool/waterpark area…felt like a daycare nightmare. The beds and pillows were uncomfortable. And the shower head fell on both my wife and son’s heads because it wasn’t properly supported. The good: great gym and outdoor facilities, and the staff could not have been more incredible! My rating is not a reflection on them whatsoever.
Though our room was nice, we had an issue with the sliding door to the patio and air conditioning. It took two calls and 2+ hours of waiting to get it fixed. The engineering team was quick to fix once they arrived and they were apologetic and did great! I’m not sure what was going on but the entire resort was completely chaotic on Saturday. Kids running amok with little to no parent supervision, loud, people leaving their barking dogs in their rooms. $600 to stay one night, I expected it to be relaxing. Amenities were great overall, except for the overpacked pool/waterpark area…felt like a daycare nightmare. The beds and pillows were uncomfortable. And the shower head fell on both my wife and son’s heads because it wasn’t properly supported. The good: great gym and outdoor facilities, and the staff could not have been more incredible! My rating is not a reflection on them whatsoever.
10
Rina
26 sept. 2025
·
A séjourné 1 nuit
Great amenities like the pools, especially loved the water park. The room is spacious enough and clean. Easy to communicate with the staff through text messages, which I believe is available 24hours. Staffs are friendly and helpful. One of the best places to stay for a relaxing and peaceful vacation.
Great amenities like the pools, especially loved the water park. The room is spacious enough and clean. Easy to communicate with the staff through text messages, which I believe is available 24hours. Staffs are friendly and helpful. One of the best places to stay for a relaxing and peaceful vacation.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent salué pour son amabilité et son aide dans tout le complexe. Cependant, les clients mentionnent des retards à l'enregistrement, une réactivité incohérente et un service lent ou médiocre dans les restaurants et au bord de la piscine.
Avis de voyageur à ce sujet
10
Henry
13 oct. 2025
·
A séjourné 1 nuit
We loved the pool and our service. Our server around the pool was Monty and he did great. He treated us amazing.
We loved the pool and our service. Our server around the pool was Monty and he did great. He treated us amazing.
6
JEREMY
6 avr. 2024
·
A séjourné 3 nuits
Arrived at 4 pm right at check in, told room not available and would receive a text once ready. Was told at front desk, ‘they are cleaning your room now’ will give you a key to another room to change and go to water park. We changed, left our stuff in the other room and went to the pool. At the pool by 5 pm on a non weekend day, was told, ‘we have no towels’….at the pool, while we are waiting for our room. 3 hours later at 7 pm we go to the front desk as we did not receive a text until we were in line to get our regular room. We go to the room and await the luggage (which we were told we cannot carry to the room), which in our soggy bathing suits, we waited another 45 mins for our luggage to be transported 3 floors, we were happy to do but some policy prevented us from getting them. It is not too much to expect if check in at 4 which is pretty late to begin with to not have a room ready until 7 pm, no towels and another delay for luggage. I would expect more for $700/night. Rest of the stay went fine, nice water park and plenty of pools, just an unfortunate first day w 4 kids made it challenging after a long car ride to get there.
Arrived at 4 pm right at check in, told room not available and would receive a text once ready. Was told at front desk, ‘they are cleaning your room now’ will give you a key to another room to change and go to water park. We changed, left our stuff in the other room and went to the pool. At the pool by 5 pm on a non weekend day, was told, ‘we have no towels’….at the pool, while we are waiting for our room. 3 hours later at 7 pm we go to the front desk as we did not receive a text until we were in line to get our regular room. We go to the room and await the luggage (which we were told we cannot carry to the room), which in our soggy bathing suits, we waited another 45 mins for our luggage to be transported 3 floors, we were happy to do but some policy prevented us from getting them. It is not too much to expect if check in at 4 which is pretty late to begin with to not have a room ready until 7 pm, no towels and another delay for luggage. I would expect more for $700/night. Rest of the stay went fine, nice water park and plenty of pools, just an unfortunate first day w 4 kids made it challenging after a long car ride to get there.
6
Gabriela
26 déc. 2025
·
A séjourné 3 nuits
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
10
KERI
27 nov. 2025
·
A séjourné 3 nuits
Service and hotel was amazing! Beyond my expectations!
Service and hotel was amazing! Beyond my expectations!
6
Erin
30 juin 2024
·
A séjourné 1 nuit
At 2pm check in the valet said they would hold our bags until we could get into the room. Bags were stickered and we were given a ticket. We returned at 5:15pm to request our bags (including my purse) and found them sitting completely unattended to the right of the front door outside by the valet stand! Unnoticed we simply took our 6 bags and walked away. We then tried to check in but were told our room was not ready even though it was over an after after “the latest our room would be ready”. Your hotel is nicely upgraded and clean but your customer service is what will keep people from returning.
At 2pm check in the valet said they would hold our bags until we could get into the room. Bags were stickered and we were given a ticket. We returned at 5:15pm to request our bags (including my purse) and found them sitting completely unattended to the right of the front door outside by the valet stand! Unnoticed we simply took our 6 bags and walked away. We then tried to check in but were told our room was not ready even though it was over an after after “the latest our room would be ready”. Your hotel is nicely upgraded and clean but your customer service is what will keep people from returning.
8
Kimberly
26 nov. 2025
·
A séjourné 2 nuits
Beautiful resort, friendly staff. Overall great experience. Golf course was beautiful and great condition. Just typical resort overpriced everything 🙄
Beautiful resort, friendly staff. Overall great experience. Golf course was beautiful and great condition. Just typical resort overpriced everything 🙄
6
Katherine
28 juil. 2025
·
A séjourné 2 nuits
Paid for a cabana at the pool. Service was horrible took hours for our waiter to get us things and would forget would not go back very disappointed.
Paid for a cabana at the pool. Service was horrible took hours for our waiter to get us things and would forget would not go back very disappointed.
10
Leonard
14 sept. 2025
·
A séjourné 2 nuits
Great service!
Great service!
6
Veronica
26 juin 2024
·
A séjourné 2 nuits
The room wasn't cleaned well, I found a few hairs in bathtub when we first walked into the room, there was a cobweb in the corner of the room that was missed in preparing room for me and my family and missed again during room cleaning while we stayed there. Service at the restaurant was absolutely horrible, the waiter forgot parts of our order several times and once food came out forgot to give us utensils. Also, during our stay we bought the S'more pack to make with our daughters while we watched movie with them, 1st the "S'more pack" purchased from hotel was missing sticks to roast marshmallows so we were unable to do that and 2nd the movie being shown for "Movie Night" could barley be seen , it was so small on screen. Pool was the only thing great at this hotel, our girls absolutely enjoyed that.
The room wasn't cleaned well, I found a few hairs in bathtub when we first walked into the room, there was a cobweb in the corner of the room that was missed in preparing room for me and my family and missed again during room cleaning while we stayed there. Service at the restaurant was absolutely horrible, the waiter forgot parts of our order several times and once food came out forgot to give us utensils. Also, during our stay we bought the S'more pack to make with our daughters while we watched movie with them, 1st the "S'more pack" purchased from hotel was missing sticks to roast marshmallows so we were unable to do that and 2nd the movie being shown for "Movie Night" could barley be seen , it was so small on screen. Pool was the only thing great at this hotel, our girls absolutely enjoyed that.
4
Vanessa
28 sept. 2025
·
A séjourné 1 nuit
Our check-in process was okay. I said hello good afternoon, no response and she proceeded with asking me for first/last name. I gave her my credit card that I paid with the room in her hand and she returns it and left it on the counter( while I had my hand reaching out for it), same thing with the card for the room. Typically check in processes are much more welcoming, warm, respectful and are friendly. Despite our check in process it was great. Staff and fellow people were extremely nice.
Our check-in process was okay. I said hello good afternoon, no response and she proceeded with asking me for first/last name. I gave her my credit card that I paid with the room in her hand and she returns it and left it on the counter( while I had my hand reaching out for it), same thing with the card for the room. Typically check in processes are much more welcoming, warm, respectful and are friendly. Despite our check in process it was great. Staff and fellow people were extremely nice.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour se rendre à El Paseo, au centre-ville de Palm Springs et aux événements locaux, avec des navettes pour les tournois et les festivals mentionnées. Certains clients estiment que le quartier n'est pas très piétonnier.
Avis de voyageur à ce sujet
10
Sharon
29 avr. 2025
·
A séjourné 4 nuits
Convenient stagecoach shuttle and nice pool area with fun water slides
Convenient stagecoach shuttle and nice pool area with fun water slides
10
Narine
29 juin 2025
·
A séjourné 2 nuits
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
10
Heidi
1 mai 2025
·
A séjourné 3 nuits
Nice, large resort with transportation to and from the Indian Wells tennis tournament in March. Perfect location for the purpose of our trip. Our room was mid century modern room with a sunken living room and patio overlooking one of the pool areas. Coffee shop was an easy way for us to get good coffee and quick breakfast every morning. Parking is an absolute rip off- only complaint. Would stay again.
Nice, large resort with transportation to and from the Indian Wells tennis tournament in March. Perfect location for the purpose of our trip. Our room was mid century modern room with a sunken living room and patio overlooking one of the pool areas. Coffee shop was an easy way for us to get good coffee and quick breakfast every morning. Parking is an absolute rip off- only complaint. Would stay again.
10
Zaira
27 juil. 2025
·
A séjourné 2 nuits
Love that it was family friendly and so many dining places around the area. It was really clean, rooms were nice. Traveling with two toddlers can be exhausting, but we felt right at home.
Love that it was family friendly and so many dining places around the area. It was really clean, rooms were nice. Traveling with two toddlers can be exhausting, but we felt right at home.
10
Grayson
10 mars 2025
·
A séjourné 3 nuits
This is a beautiful property with the nicest staff. The pool area was fabulous, the room was large, comfortable, clean and modern and it was so convenient for the BNP tournament! Will definitely stay here again!
This is a beautiful property with the nicest staff. The pool area was fabulous, the room was large, comfortable, clean and modern and it was so convenient for the BNP tournament! Will definitely stay here again!
10
Mr
14 oct. 2024
·
A séjourné 2 nuits
Great location. Updated and safe.
Great location. Updated and safe.
8
Charlotte
20 déc. 2024
·
A séjourné 5 nuits
Beautiful property but quite isolated from anywhere else. Not walkable at all.
Beautiful property but quite isolated from anywhere else. Not walkable at all.
10
Sarah
2 juil. 2025
·
A séjourné 2 nuits
Great experience, lovely staff, close to great restaurants and shops.
Great experience, lovely staff, close to great restaurants and shops.
10
Ana
17 juin 2025
·
A séjourné 4 nuits
The property was great for families of all ages. We had teenagers and they had an awesome time! The pool staff was very attentive, even in the 115 degree temperature. On site restaurants were delicious, and location was perfect to great restaurants at the El Paseo, and super easy to get an uber to downtown Palm Springs. Can't wait for our next stay!
The property was great for families of all ages. We had teenagers and they had an awesome time! The pool staff was very attentive, even in the 115 degree temperature. On site restaurants were delicious, and location was perfect to great restaurants at the El Paseo, and super easy to get an uber to downtown Palm Springs. Can't wait for our next stay!
10
Andrea
20 juil. 2025
·
A séjourné 1 nuit
Age 53 and my first time at a hotel. Front desk was so patient with me and was excited to explain everything thoroughly. Everyone you see or walk by staff, the greet you and are all so friendly and helpful. The hotel was clean. My room was not ready so I upgraded for only $45. This will be my spot every summer but for longer than a day next time. Outside restaurants very close and convenient. The water slides are faster and better than I thought. My daughter and I spent the day in the lazy river. The lighting at night was amazingly beautiful. The scenery of the mountains were gorgeous. I can’t wait until next summer. My daughter and I did not want to leave. We were sad to leave such a beautiful place.
Age 53 and my first time at a hotel. Front desk was so patient with me and was excited to explain everything thoroughly. Everyone you see or walk by staff, the greet you and are all so friendly and helpful. The hotel was clean. My room was not ready so I upgraded for only $45. This will be my spot every summer but for longer than a day next time. Outside restaurants very close and convenient. The water slides are faster and better than I thought. My daughter and I spent the day in the lazy river. The lighting at night was amazingly beautiful. The scenery of the mountains were gorgeous. I can’t wait until next summer. My daughter and I did not want to leave. We were sad to leave such a beautiful place.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les restaurants sur place reçoivent des commentaires mitigés : la nourriture au bord de la piscine est populaire, mais les options de petit-déjeuner et les restaurants peuvent sembler limitées, chères ou incohérentes en termes de qualité. Les boissons sont fréquemment décrites comme chères.
Avis de voyageur à ce sujet
4
Christina
29 juil. 2025
·
A séjourné 2 nuits
The pool walk out rooms are really nice but this place is way overpriced. The food everywhere we went was horrible and again, WAY overpriced. Very blah and so greasy. Tia Carmen restaurant was terrible and $1000 for 6 of us, no alcohol and the food was trash. Beware, they even charge you to cut a mini cake. They said $5, but it was $5 per person.
The pool walk out rooms are really nice but this place is way overpriced. The food everywhere we went was horrible and again, WAY overpriced. Very blah and so greasy. Tia Carmen restaurant was terrible and $1000 for 6 of us, no alcohol and the food was trash. Beware, they even charge you to cut a mini cake. They said $5, but it was $5 per person.
8
Jessica
14 août 2025
·
A séjourné 3 nuits
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
6
Gabriela
26 déc. 2025
·
A séjourné 3 nuits
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
6
Andrea
2 janv. 2026
·
A séjourné 3 nuits
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
10
Shelley
6 janv. 2025
·
A séjourné 7 nuits
Everything was great. The only thing that could use improvement is the dining options. The pool restaurant for lunch was great. The market was good for snacks, but I feel like more options for breakfast would be an improvement. Dinner was ok, but not amazing. There are lots of great restaurants close by though.
Everything was great. The only thing that could use improvement is the dining options. The pool restaurant for lunch was great. The market was good for snacks, but I feel like more options for breakfast would be an improvement. Dinner was ok, but not amazing. There are lots of great restaurants close by though.
8
Marianna
21 juin 2025
·
A séjourné 2 nuits
Everything was great. I think dining options are lacking family breakfast and lunch options. Otherwise great!
Everything was great. I think dining options are lacking family breakfast and lunch options. Otherwise great!
6
Joshua
24 oct. 2025
·
A séjourné 3 nuits
Hotel was nice except for parking charges .. alot of walking to find places, limited dining.. Tia Carmen breakfast was below average.. pool was nice except for the staff freaking out over the tubes being everywhere.. margaritas were amazing..
Hotel was nice except for parking charges .. alot of walking to find places, limited dining.. Tia Carmen breakfast was below average.. pool was nice except for the staff freaking out over the tubes being everywhere.. margaritas were amazing..
8
tracy
10 juil. 2025
·
A séjourné 4 nuits
The hotel was nice, friendly staff, clean room, impressed how clean the carpet was esp for a hotel, the bed/pillows was comfy. We had a fridge in the room and requested a microwave which was nice. 4 stars instead of 5 - The hotel must’ve had a staffing shortage - we stayed for 4 nights and opted to request housekeeping as needed and the one time we requested housekeeping to clean our room, no one showed up. The property is cash-free so to get change for tips we had to get it from the front desk which always had a line and usually only had one person, maybe two people working if you were lucky so there was always a long wait. Every time we called housekeeping or the valet or the bell desk, no one answered so we always had to call the front desk for help. Room service was ridiculously overpriced, I ordered what was supposed to be a grilled cheese with tomato bisque soup for $18, first it took almost an hour, second the grilled cheese wasn’t a grilled cheese, it was a piece of cheese between two slices of bread ran briefly through a toaster oven so the bread didn’t have a grill or toast feel to it, the cheese was barely melted, the soup was out of a can and both were close to being cold. Food choices on the property was bad so we did a lot of Door Dash or going off the property. After check out we thought we left something behind so we called to inquire, was promised a call back but never received one. B/c it was so clean n nice staff we’ll come back to give it another try.
The hotel was nice, friendly staff, clean room, impressed how clean the carpet was esp for a hotel, the bed/pillows was comfy. We had a fridge in the room and requested a microwave which was nice. 4 stars instead of 5 - The hotel must’ve had a staffing shortage - we stayed for 4 nights and opted to request housekeeping as needed and the one time we requested housekeeping to clean our room, no one showed up. The property is cash-free so to get change for tips we had to get it from the front desk which always had a line and usually only had one person, maybe two people working if you were lucky so there was always a long wait. Every time we called housekeeping or the valet or the bell desk, no one answered so we always had to call the front desk for help. Room service was ridiculously overpriced, I ordered what was supposed to be a grilled cheese with tomato bisque soup for $18, first it took almost an hour, second the grilled cheese wasn’t a grilled cheese, it was a piece of cheese between two slices of bread ran briefly through a toaster oven so the bread didn’t have a grill or toast feel to it, the cheese was barely melted, the soup was out of a can and both were close to being cold. Food choices on the property was bad so we did a lot of Door Dash or going off the property. After check out we thought we left something behind so we called to inquire, was promised a call back but never received one. B/c it was so clean n nice staff we’ll come back to give it another try.
6
Angela
1 sept. 2025
·
A séjourné 4 nuits
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
10
Benjamin
8 nov. 2025
·
A séjourné 2 nuits
Pool area was nice. Saturday breakfast was trash.
Pool area was nice. Saturday breakfast was trash.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Ronak
13 août 2024
·
A séjourné 1 nuit
D
D
10
Melchor
il y a 4 semaines
·
A séjourné 1 nuit
We had an amazing stay! The check in was quick, room was very nice and clean and we loved spending the day in the pool! The food and drinks at the pool were great as well. Will definitely be coming back
We had an amazing stay! The check in was quick, room was very nice and clean and we loved spending the day in the pool! The food and drinks at the pool were great as well. Will definitely be coming back
6
Isaac
13 sept. 2026
·
A séjourné 2 nuits
The hotel was good for a family vacation, if you’re trying to go as a couple getaway look somewhere else. The restaurants in the hotel are not worth it, especially since its very loud and a lot of kids running around, breakfast options are basic and the food tasted aged as if the trays were sitting for a long time this included the yogurt bar having it taste very bitter as if they were adding conservatives to keep its color. DO NOT BOOK THE AMENITIES We booked the spa amenity as a couple just to find out you will be split from your partner and have a separate room per gender. Steam, jacuzzi, and sauna cannot be shared with your partner. These details of you being separated were not mentioned on the website. We were only allowed to be together in the patio with no drinks or snacks offered since we didn’t book the $450+ massage like other couples. We booked the aguachile demo thinking we were gonna taste different types of aguachiles, with other guests, when we found out we were the only ones that booked the demo, we had an aguachiles plate done for us already and having the “chef” talk us about the things he like in my home town. But not doing the plate from scratch. The food was pretty poor as if it was done by anyone, this chef does not know how to do aguachiles. The cocktails were also very strong that were not drinkable. It would have been nice if they would’ve let us choose our drinks after paying 120$ for a “aguachiles demo” Market prices are insane take your ownsnack
The hotel was good for a family vacation, if you’re trying to go as a couple getaway look somewhere else. The restaurants in the hotel are not worth it, especially since its very loud and a lot of kids running around, breakfast options are basic and the food tasted aged as if the trays were sitting for a long time this included the yogurt bar having it taste very bitter as if they were adding conservatives to keep its color. DO NOT BOOK THE AMENITIES We booked the spa amenity as a couple just to find out you will be split from your partner and have a separate room per gender. Steam, jacuzzi, and sauna cannot be shared with your partner. These details of you being separated were not mentioned on the website. We were only allowed to be together in the patio with no drinks or snacks offered since we didn’t book the $450+ massage like other couples. We booked the aguachile demo thinking we were gonna taste different types of aguachiles, with other guests, when we found out we were the only ones that booked the demo, we had an aguachiles plate done for us already and having the “chef” talk us about the things he like in my home town. But not doing the plate from scratch. The food was pretty poor as if it was done by anyone, this chef does not know how to do aguachiles. The cocktails were also very strong that were not drinkable. It would have been nice if they would’ve let us choose our drinks after paying 120$ for a “aguachiles demo” Market prices are insane take your ownsnack
6
Sherryl Rose
29 août 2026
·
A séjourné 3 nuits
We enjoyed our stay at Grand Hyatt Indian Wells. The property is beautiful, clean, and well-maintained, and we especially loved the swimming pools. We also appreciated the thoughtful birthday gesture of sending a slice of cake to our room—it was such a lovely touch and made my birthday feel special. However, there were a couple of things that disappointed us. At breakfast, my husband and I ordered a latte and cappuccino and were charged $25 each ($50 total). We were never informed that specialty coffees were extra, let alone that they would cost $25 each. We found this very frustrating and felt the charge was unfair and misleading. At that price, we could have enjoyed several better coffees elsewhere. Guests should be clearly informed of significant additional charges before ordering. We were also surprised that the room had no dresser or drawers for clothing and personal belongings. For a luxury hotel, having proper storage to unpack and organize our things should be a basic amenity. Overall, we loved the property, pools, cleanliness, and birthday gesture, but the unexpected coffee charges and lack of storage took away from what could have been an excellent stay.
We enjoyed our stay at Grand Hyatt Indian Wells. The property is beautiful, clean, and well-maintained, and we especially loved the swimming pools. We also appreciated the thoughtful birthday gesture of sending a slice of cake to our room—it was such a lovely touch and made my birthday feel special. However, there were a couple of things that disappointed us. At breakfast, my husband and I ordered a latte and cappuccino and were charged $25 each ($50 total). We were never informed that specialty coffees were extra, let alone that they would cost $25 each. We found this very frustrating and felt the charge was unfair and misleading. At that price, we could have enjoyed several better coffees elsewhere. Guests should be clearly informed of significant additional charges before ordering. We were also surprised that the room had no dresser or drawers for clothing and personal belongings. For a luxury hotel, having proper storage to unpack and organize our things should be a basic amenity. Overall, we loved the property, pools, cleanliness, and birthday gesture, but the unexpected coffee charges and lack of storage took away from what could have been an excellent stay.
10
Monica
3 août 2026
·
A séjourné 3 nuits
We had a wonderful stay very relaxing. We had a pool side view (a little loud but that’s to be expected being pool side) but the once the pool closes it nice and quiet. Are room was bigger than I expected and it was nice and clean and cool with the A/C. Pool side hosts are great we had a great server I want to say his name was Erick he had wonderful customer service. The restaurant was tasty Omar was a great server. My daughter who is 9 had a wonderful time in the pool and enjoyed the pool slides she had a great time and wants to return again. Room services was great we had to call it in as the QR code was not working for me when I tried to order room services we received are order in probably 30 min. We had a great time I will recommend this hotel to everyone if they are planning a trip to Indian wells/palm springs!
We had a wonderful stay very relaxing. We had a pool side view (a little loud but that’s to be expected being pool side) but the once the pool closes it nice and quiet. Are room was bigger than I expected and it was nice and clean and cool with the A/C. Pool side hosts are great we had a great server I want to say his name was Erick he had wonderful customer service. The restaurant was tasty Omar was a great server. My daughter who is 9 had a wonderful time in the pool and enjoyed the pool slides she had a great time and wants to return again. Room services was great we had to call it in as the QR code was not working for me when I tried to order room services we received are order in probably 30 min. We had a great time I will recommend this hotel to everyone if they are planning a trip to Indian wells/palm springs!
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 16:00 à 23:59
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-19: 378.3844646940918USD
- 2026-10-20: 436.45571896630855USD
- 2026-10-21: 429.47716545239257USD
- 2026-10-22: 420.4460841018066USD
- 2026-10-23: 452.4753965917968USD
- 2026-10-24: NO DATA
- 2026-10-25: 406.4188491252441USD
- 2026-10-26: 410.4237856694336USD
- 2026-10-27: 399.4102701552734USD
- 2026-10-28: 412.4562622597656USD
- 2026-10-29: 399.4102701552734USD
- 2026-10-30: 442.46310664477534USD
- 2026-10-31: 442.46310664477534USD
- 2026-11-01: 434.4832932880859USD
- 2026-11-02: 810.9454090063476USD
- 2026-11-03: 474.50242762011715USD
- 2026-11-04: 437.45694453344726USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 1423.6675557285155USD
- 2026-11-11: 1070.2636877861328USD
- 2026-11-12: 1537.8376385947265USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 420.4460841018066USD
- 2026-11-16: 428.4459144291992USD
- 2026-11-17: 417.5329293518066USD
- 2026-11-18: 403.4151724238281USD
- 2026-11-19: 419.43485004931637USD
- 2026-11-20: 366.36968933715815USD
- 2026-11-21: NO DATA
- 2026-11-22: 734.8519916987304USD
- 2026-11-23: 855.9706368984374USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 947.0824719887695USD
- 2026-11-29: 395.20180489184565USD
- 2026-11-30: 366.36968933715815USD
- 2026-12-01: 395.30521448193355USD
- 2026-12-02: 395.10634724902343USD
- 2026-12-03: 366.36968933715815USD
- 2026-12-04: 384.3918180969238USD
- 2026-12-05: 548.5933595178223USD
- 2026-12-06: 395.10634724902343USD
- 2026-12-07: 366.36968933715815USD
- 2026-12-08: 395.10634724902343USD
- 2026-12-09: 366.36968933715815USD
- 2026-12-10: 366.36968933715815USD
- 2026-12-11: 388.39675464111326USD
- 2026-12-12: 513.2199447219238USD
- 2026-12-13: 366.36968933715815USD
- 2026-12-14: 366.36968933715815USD
- 2026-12-15: 366.36968933715815USD
- 2026-12-16: 395.10634724902343USD
- 2026-12-17: 395.10634724902343USD
- 2026-12-18: 410.4237856694336USD
- 2026-12-19: 443.64191427563475USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les voyageurs qui réservent le type de chambre Villa devront s’enregistrer à un autre endroit, la Villa Registration, située au Agua Serena Spa.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Les drones et autres appareils de surveillance aérienne ne sont pas autorisés au sein de cet hébergement.
- Le Hyatt a pour habitude d'accéder à toute chambre occupée au moins une fois par 24 heures, même si un client a demandé de l'intimité. Les efforts nécessaires sont faits pour prévenir préalablement le client enregistré avant de pénétrer dans une chambre occupée.
- Piscine accessible de 07 h 00 à 22 h 00.
- Pour les parties de golf, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 18 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Accès aux chambres possible à l'aide d'un appareil mobile.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner préparé sur commande coûte entre 15.00 USD et 39.00 USD environ par personne.
- Frais pour le parking sécurisé en libre-service : 37 USD par nuit (entrées/sorties libres)
- Parking sécurisé avec voiturier : 42 USD par nuit (entrées/sorties libres)
- Animaux de compagnie : 175 USD par hébergement (tarif pouvant varier selon la durée du séjour)
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Micro-ondes dans la chambre : 20 USD par nuit
- Lit d'appoint : 20.0 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Parcours de golf (à proximité)
Piscine extérieure
Piscine extérieure chauffée
Bicycle Tour Information
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Bar de la piscine
Aire de pique nique/Tables
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit