Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 5:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for an additional fee of AUD 75, subject to availability.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including some facilities that may accommodate guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located by the ocean, just steps from Main Beach Recreation Reserve, 0.4 mi from Merimbula Boardwalk, and 0.5 mi from Merimbula Marina.

Does the property have a swimming pool?

The property features three outdoor pools, including a seasonal outdoor pool that is open from September to April.

Are children allowed at the property?

Children are welcome at the property, but specific age policies for free stays are not provided.

The Black Dolphin Holiday Park

What guests think

At The Black Dolphin Holiday Park, travelers consistently praise the beachside, walkable location and family‑friendly facilities, while feedback on rooms and cleanliness is mixed, with dated motel units, unreliable Wi‑Fi, and inconsistent housekeeping contrasted by spacious cabins and pleasant views.

Most staff interactions are described as friendly and helpful, including flexible after‑hours assistance. Several reviews note ongoing refurbishments, and occasional facility closures were mentioned. Those seeking modern finishes should check room types carefully.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight family-friendly facilities such as pools and a splash pad, with plenty to keep kids occupied. A few note occasional closures and ongoing refurbishments.

Related guest reviews

10

Julie

Mar 12, 2024

·

Stayed 4 nights

Lovely staff, cups toilet could be cleaner one use and stained, result of not being properly cleaned, pool and easy beach access 👍

10

Sophie

Nov 15, 2024

·

Stayed 1 night

We had a family cabin and we’re very happy with our stay. Kris was friendly at front desk. Kids had a ball in the pool. They loved it was warm. Would definitely recommend to families and if you’re after somewhere quiet with great facilities, book a cabin here. Kids can entertain themselves.

8

Jacqui

Sep 26, 2024

·

Stayed 1 night

Close to beach and pool was good.

10

Harishankar

Dec 28, 2024

·

Stayed 2 nights

Great location and a well maintained resort with all facilities available for engaging family with kids. Just behind the resort is the beach which is a great plus for this resort. Overall it's a memorable stay and will surely choose this resort again.

10

Suesan

Dec 27, 2024

·

Stayed 3 nights

Property as pictured, great facilities, friendly staff

10

Katherine leigh

Feb 25, 2024

·

Stayed 7 nights

The reception staff were excellent. They were professional, friendly, welcoming and quick to answer any questions or fulfill any requests. They were a big part of why i enjoyed my stay so much. Tween waters is a fabulous location, only a few minutes walk to the main beach. There's a spacious pool area and a splash pad area for kids. Id absolutely stay here again.

6

Greg

Nov 7, 2024

·

Stayed 2 nights

The property is geared to family holidays and has many great activities for kids/families. However the motel style accommodation is dated and tired and in need of maintenance e.g. loose or missing tiles in bathroom areas, faulty plumbing, ill fitting sliding doors etc. It appears that not all guests share the same facilities depending on which accommodation is assigned e.g. not all rooms have outdoor tables, the outdoor furniture varies, the comfort of indoor furniture was very poor in the room assigned. The garden areas are in urgent need of maintenance and or upgrading with weeds taking over plots that could look attractive with the appropriate maintenance.

10

Michelle

Mar 10, 2025

·

Stayed 2 nights

The cabin we stayed In was close to all pools, spacious enough for all of us, staff were really friendly

10

Slobodan

Jul 22, 2025

·

Stayed 4 nights

Nice property with excellent facilities. Close to everything.

8

Narelle

Nov 10, 2024

·

Stayed 4 nights

Great facilities in the motel & caravan park, very clean & tidy. Unfortunately pool near our room was closed, so unable to use it.

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Cleanliness

Cleanliness feedback is mixed: many describe rooms and cabins as clean, but recurring reports mention bathroom mould and a lack of servicing during multi-night stays, plus occasional missed items or dirty utensils.

Related guest reviews

2

Kelvin

Jan 6, 2025

·

Stayed 3 nights

Dirty, never came and fixed a dripping tap

4

Naomi

Jan 27, 2025

·

Stayed 4 nights

Great location, close to the beach, short walk to Main Street and the park has good amenities. The motel section is outdated and the rooms were basic. There was no sink to do the dishes and were advised to use the bathroom sink to wash up. Our taps were all hot and couldn’t get any cold water. We stayed for 5 nights and had to ask for fresh towels and there was no cleaning during this period. There is no exhaust fan in the bathroom and there was visible mould. The staff were however friendly and the pool was lots of fun.

10

Elise

May 28, 2024

·

Stayed 1 night

Lovely cabin in all aspects except there was black mould growing in several places in the bathroom on the ceiling and in the shower.

10

Kaiyun

Oct 12, 2025

·

Stayed 3 nights

First time to stay with tween water，but it surprised me. Very good room，big space，clean and get everything I need

10

Debra

Oct 13, 2024

·

Stayed 1 night

The property was clean and fresh. Check in staff exceptional, very helpful. Great facilities for the family and excellent location

10

Racheal

Nov 10, 2024

·

Stayed 1 night

Property was fresh, modern and so clean!!!! We were very comfortable here… Family and child friendly!!!! Beautiful venue.. Highly recommend!

10

Tengku

Feb 16, 2025

·

Stayed 3 nights

Old motel but very clean. Thank you

8

Narelle

Nov 10, 2024

·

Stayed 4 nights

Great facilities in the motel & caravan park, very clean & tidy. Unfortunately pool near our room was closed, so unable to use it.

2

Denice

Apr 19, 2025

·

Stayed 4 nights

Unfortunately we stayed for 4 nights and not once in that time did anyone come service the room. Found ice cream wrapper on the floor when we arrived. Mold on the roof on the bathroom and paint peeling off. Back door didn’t close properly. Dirty cutlery. Fridge froze everything.

10

Melissa

Jul 16, 2025

·

Stayed 3 nights

Great area, staff were super friendly and cabins were clean and had everything you need! Bedrooms did get a little chilli at night (stayed in July so mid winter) so maybe an extra blanket would be advised! Had a great stay and would definitely recommend and stay again!

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Rooms

Rooms are often spacious with pleasant views, but motel units feel dated, noise can travel, Wi‑Fi is unreliable, and some motel rooms have limited kitchen setups (e.g., small kitchenettes or no sink for dishes).

Related guest reviews

4

Naomi

Jan 27, 2025

·

Stayed 4 nights

Great location, close to the beach, short walk to Main Street and the park has good amenities. The motel section is outdated and the rooms were basic. There was no sink to do the dishes and were advised to use the bathroom sink to wash up. Our taps were all hot and couldn’t get any cold water. We stayed for 5 nights and had to ask for fresh towels and there was no cleaning during this period. There is no exhaust fan in the bathroom and there was visible mould. The staff were however friendly and the pool was lots of fun.

8

Collin

Mar 20, 2025

·

Stayed 1 night

This is the first time I've stayed in a room which does not have a power point next to the bed. Not reccomended for anyone who uses a CPAP.

4

Colleen

Mar 15, 2025

·

Stayed 5 nights

The property was nothing like it looked like on line.we believed we had booked a cabin and were told that we only had a motel room no proper cooking facilities and very poor room plan.there was no room service for the 5nights we stayed would never stay again and would not recommend it to anyone else

8

Lourens

Jun 9, 2025

·

Stayed 2 nights

Could hear the neighbours, not very sound proof. Need a big area in the kitchenette.

10

Chris

Sep 15, 2024

·

Stayed 1 night

Wifi was non existent in motel

8

Lynne

Apr 6, 2024

·

Stayed 6 nights

My only comment would be that the hotel section could be noisy as the walls and ceiling were not very soundproof.

6

Rosaria

Nov 11, 2024

·

Stayed 1 night

This hotel needs a renovation or else needs to lower its rates. The previous night we paid the same money in a Melbourne suburb but the property was far newer and rooms superior. There is traffic noise and aircraft noise as it is on a main road and near the airport. We arrived out of hours for a quick overnight stay and there was good communication as to key collection procedures.

10

Kathleen

Mar 25, 2025

·

Stayed 6 nights

Easy to walk to beach, lovely view from balcony, nice and spacious room.

10

Merike

Oct 31, 2025

·

Stayed 1 night

Very spacious and comfortable rooms. Would stay longer next time. One thing to note - the front door ramp got bit slippery

8

South Gippsland Bread

Mar 7, 2025

·

Stayed 1 night

Have stayed here many many times - love the location - suits us perfectly But very disappointed with internet - very poor - they certainly need an upgrade

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Service

Service is frequently praised as friendly and helpful, with flexible after-hours support and responsive reception. A few guests reported unhelpful responses or forgotten requests.

Related guest reviews

8

stacey

Oct 1, 2024

·

Stayed 6 nights

Fantastic location with exceptionally friendly staff. The park is current under refurbishment, cabins have been completed and are amazing. Looking forward to returning next year :)

10

Debra

Oct 13, 2024

·

Stayed 1 night

The property was clean and fresh. Check in staff exceptional, very helpful. Great facilities for the family and excellent location

10

Jacob

Nov 22, 2025

·

Stayed 1 night

Staff amazingly helpful

10

Mark

Mar 10, 2024

·

Stayed 2 nights

Great little cabin that made it easy to get everywhere in Merimbula. Reception were very easy going and helpful

8

Rohan

Apr 1, 2024

·

Stayed 2 nights

property was close to everything, a little dated, needs some work, asked for some kitchen items to be supplied as per the info folder but They were forgotten, so had to buy some for ourselves, generally place was OK

2

Duane

Mar 6, 2025

·

Stayed 1 night

staff very unhelpful

10

Katherine leigh

Feb 25, 2024

·

Stayed 7 nights

The reception staff were excellent. They were professional, friendly, welcoming and quick to answer any questions or fulfill any requests. They were a big part of why i enjoyed my stay so much. Tween waters is a fabulous location, only a few minutes walk to the main beach. There's a spacious pool area and a splash pad area for kids. Id absolutely stay here again.

8

Janette

Feb 27, 2025

·

Stayed 1 night

After hours staff were great as i was late arriving to property. Very flexible. Property is handy & convenient.

6

Georgie

Mar 30, 2024

·

Stayed 1 night

Lovely water park for the kids - unfortunately we had to stay in upper level accomodation with a baby so hauling prams etc up stairs. The room isn’t modern but clean and fine. We had no working hot water which made it extremely tricky with a baby - told reception and they don’t seem to care or make amends at all (short haired blonde woman on reception).

10

dale

Sep 16, 2024

·

Stayed 1 night

all good - comfortable - clean - good service

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Location

The location is a strong point: an easy walk to the beach, shops, and town, with some water views. Some guests mention traffic and aircraft noise due to proximity to a main road and the airport.

Related guest reviews

10

Kathryn King

Feb 2, 2025

·

Stayed 1 night

Excellent! Nice view, great location. ☺️

8

Mary Lou

Jan 30, 2026

·

Stayed 4 nights

Great location, easy walk to the beach

8

Ray

Apr 29, 2024

·

Stayed 5 nights

Close to highway noise in flight path of airport

10

Vanita

Oct 10, 2024

·

Stayed 2 nights

Great spot! Beach is right there, so you can hear the ocean 😊

6

Rosaria

Nov 11, 2024

·

Stayed 1 night

This hotel needs a renovation or else needs to lower its rates. The previous night we paid the same money in a Melbourne suburb but the property was far newer and rooms superior. There is traffic noise and aircraft noise as it is on a main road and near the airport. We arrived out of hours for a quick overnight stay and there was good communication as to key collection procedures.

10

Keith

Aug 5, 2024

·

Stayed 1 night

Close to beach and shops. Easy to access.

8

Cindy

Jan 1, 2024

·

Stayed 4 nights

Enjoyed our short stay easy walk to the beach or into town.

10

Kathleen

Mar 25, 2025

·

Stayed 6 nights

Easy to walk to beach, lovely view from balcony, nice and spacious room.

10

lidija

Jan 7, 2024

·

Stayed 2 nights

Beach is just meters away and everything else is within the walking distance.

8

South Gippsland Bread

Mar 7, 2025

·

Stayed 1 night

Have stayed here many many times - love the location - suits us perfectly But very disappointed with internet - very poor - they certainly need an upgrade

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2	3
4	5 $111	6 $118	7 $119	8 $114	9 $136	10 $146
11 $97	12 $123	13 $105	14 $115	15 $119	16 $149	17 $151
18 $131	19 $133	20 $108	21 $106	22	23 $134	24 $132
25 $98	26 $110	27 $110	28 $112	29 $107	30 $134	31 $159

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $135	3 $113	4 $109	5 $115	6 $166	7 $175
8 $130	9 $111	10 $112	11 $112	12 $119	13 $132	14 $134
15 $127	16	17 $114	18 $117	19 $123	20 $121	21
22 $119	23 $119	24 $119	25 $120	26 $125	27 $145	28 $140
29 $127	30

The Black Dolphin Holiday Park

About this property

Location

Room options

Islander Cabin

Sea Breeze Villa

Ocean Breeze Villa

Palm Villa

Sapphire Spa Suite

Superior Beach Comber

Tween House

Saltwater Villa

Guest reviews of The Black Dolphin Holiday Park

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Black Dolphin Holiday Park

Prices for upcoming dates