Is parking available at the property?

Parking is available at the property, but specific details about the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided.

What are the check-in and check-out times?

Check-in time is at 14:00, and check-out time is at 10:00. Early or late check-in/check-out availability and costs are not mentioned.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility features, including step-free entrances and wheelchair-accessible facilities. Specific details about elevators and pool access features are not mentioned.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Melbourne, just a 4-minute walk from Bourke Street Mall and 11 minutes by foot from Ian Potter Centre: NGV Australia. It is 0.7 mi (1.2 km) from Queen Victoria Market and 1 mi (1.6 km) from Crown Casino.

What are the hotel's policies for guests staying with children?

One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for an additional fee, but details about availability, age applicability, maximum number allowed, and any associated costs are not specified.

Stay at Causeway 353 Hotel in Melbourne

Average nightly price at Causeway 353 Hotel by month, last 12 months (USD)
Month	Average price
January	US$170
February	US$122
March	US$144
April	US$103
May	US$98
June	US$90
July	US$92
August	US$101
September	US$154
October	US$121
November	US$151
December	US$154

What guests think

Causeway 353 Hotel draws praise for its central CBD location, walkability to trams and attractions, and generally friendly, helpful staff, while feedback frequently notes dated rooms, low natural light in some rooms, and inconsistent housekeeping standards.

Many found rooms quiet and comfortable enough, though bed comfort varied and air conditioning or key-card access occasionally caused frustration. Facilities include a small gym and steam room, but maintenance can be patchy; the Thai restaurant downstairs and abundant nearby cafes are handy. Several guests disliked the $100 security hold and slow refunds, and some check-in procedures felt old-fashioned or inflexible. Overall, expect a simple, well-located base with welcoming staff and practical comforts rather than a polished, modern finish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small gym and steam room (sometimes out of order), multiple lifts, coin laundry, and a convenient Thai restaurant downstairs; discounted parking nearby is available. Some guests reported lift shakiness, key-card problems, and costly or limited laundry access.

Related guest reviews

8

Nigel

10 Oct 2025

·

Stayed 1 night

Good value hotel. Conveniently close to rail connections and in the heart of the CBD. Just a few minor issues. TV remote didn't function, steam room was mediocre, and Reception staff only allowed extra half hour delay to checkout - and then jealously ensured that I was out of my room!

10

Patrick

16 Oct 2025

·

Stayed 2 nights

The gym was well-equipped, and there was also a steam room. The staff were very accommodating and communicated clearly about the early check-in options that may depend on availability. They managed to arrange a room for me to check in early, which I really appreciated. Central walkable location.

10

Zofia

18 Feb 2026

·

Stayed 4 nights

Great location and friendly staff. Did take advantage of the Thai restaurant in the basement, really convenient. 3 lifts meant we could call them very quickly. Bed was huge and really comfortable. Would recommend the bagel shop a few doors down.

10

Kelly

14 May 2024

·

Stayed 2 nights

Love this hotel. It is very well priced and a fantastic location. Room was clean, comfortable and very quiet. The staff are professional and make you feel special and spoilt! Shout out to Anita on reception who is one of the loveliest people we’ve ever met. So helpful and kind. She really made an impression on us. I would honestly choose this hotel over the crown for the customer service alone. It was our wedding anniversary and it couldn’t have been more of a perfect stay. Extra bonus was the $16 parking for 2 nights thanks to hotel discount. We’ll be back.

8

Giovanni

16 Nov 2025

·

Stayed 6 nights

Hotel bem localizado, confortável e limpo. Há um fitness room no hotel que poderia ser melhorado com a aquisição de halteres.

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8

Helen

27 Oct 2025

·

Stayed 7 nights

Jug was rusty inside so couldn’t use but it’s Melbourne do plenty of coffee options! More than 2 towels would be good. Loved the convenient location and the Thai restaurant below was amazing!

10

Ngarie

11 Mar 2025

·

Stayed 1 night

Fantastic Location, perfect for a girls night in town, booked the room with 3 King singles. The Thai resturant in the basement was a tasty and good value. Parked at the Galleria - 131 Elizabeth Street, which was a 2 minute walk. Would book again

8

Nathaniel

17 Jun 2024

·

Stayed 9 nights

What we liked • The TV was a good size and well placed • Table side lights were good, not too bright, positioned well • Bed was very comfortable • Good placement of power points, especially in the bathroom • Always had soap and toiletries available • Not much light got into the room thanks to its location the quality blackout cover - however - unless on the top levels, you will probably only get a view of the building directly opposite • Excellent location in the CBD, everything you could need was accessible • Gym was easy to get to and open all times • Restaurant and bar was directly accessible via elevator most times of the day (AND THE RESTAURANT HAS KERFUS) What could be better • Washing machines were expensive to use ($8 each use!), could only be accessed between certain hours (8AM - 8PM), and only accepted $1-$2 coins • Could only get change from the front counter on weekends, difficult to get otherwise since a lot of places only accept card payments • The entryway light was part of the same circuit as the lights near the windows, could not turn off one without turning off the other as well • Steam Room was out of order the entire duration (9 days) of stay • Magnetic card system for using elevator and doors showing its age, would frequently require multiple attempts before successfully reading card data, made accessing facilities difficult sometimes • Would have liked there to be some manner of rooftop access to check out the cityscape

6

Chrissy

11 Oct 2024

·

Stayed 3 nights

Old , dingy in need of an upgrade . The lifts were dodgy.

8

Paul William

6 Apr 2024

·

Stayed 1 night

Great location, central to all things that are good to visit. Used the gym but no free weights.

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Cleanliness

Many guests reported clean rooms and fresh linens, but recurring issues included bathroom grout or mould, dust, and inconsistent or missed servicing. A few described unpleasant bathroom smells or inadequate deep cleaning.

Related guest reviews

4

susan

15 Aug 2025

·

Stayed 4 nights

This place is shabby and dirty. Based on the condition of the lobby with stained walls and sofas, I should have expected that the room would be as horrible as it was. I don't know where the reviewers who love this place stayed but it could not have been this hotel. The photos they post are certainly not current. My room was so dusty and dirty that it made me feel itchy. When I complained they sent a guy in a suit with a cloth. He wiped around but did not clean. When I showed him the huge amount of dirt on the walls, the baseboards and underneath almost everything he got the real cleaners to come. I had to show them how to clean. When I asked them to pull out the bed to vacuum I was almost ill. No one had done that in a long time.The freezer was encrusted with ice and so unusable. I mentioned it to the cleaner and she unplugged it. This created a load of water that seeped put onto the carpet. What a disaster! I checked out after Expedia talked to them and they agreed to refund the unused portion. They also charge a security fee.....I guess that they don't feel that their normal clientele can be trusted to not trash the place. I had to pay this (apparently it's in the small...very small/.....print) and now I have to wait for 7-10 days for a refund. What a scam! So I paid for one night in this rat hole and moved by 7:30 AM to my new accommodation. Do not stay in this place. I still feel dirty after 2 showers

6

angel

6 Nov 2025

·

Stayed 6 nights

We found the room service not very good. Our rooms weren’t cleaned. I had a bleeding nose the first night we got there and it got on the top of the blankets and on the pillow and we told the front desk about it and all they did was go and flip the pillows and move the sheets so they thought we couldn’t see it And the bathrooms were very smelly. The staff at the front desk were amazing. The only complaint I had was about the cleaning.

8

Paul

25 Mar 2025

·

Stayed 3 nights

Excellent location and Staff, very comfortable room and bed but some more effort in cleaning grout in shower/bathroom needs to be done as can give a ‘dirty’ impression of the room.

8

Roohollah

7 Jun 2024

·

Stayed 7 nights

The hotel staff were professional and friendly. The room was clean and quiet. The only negative was the bath which had black mould on the wall. Needs a good cleaning.

10

Patti

26 Nov 2025

·

Stayed 4 nights

The room was very clean and staff were all extremely friendly and helpful. Central city location and positioned in a cute laneway with cafes right outside the hotel doors. Would definitely stay here again

6

Trevor

22 Sept 2025

·

Stayed 3 nights

Room wasn't clean the staff are given limited time to do job please clean under the bed items that shouldn't be found And shower needs proper cleaning

6

CEDRIC

5 Dec 2025

·

Stayed 6 nights

Muy buena ubicación, relativamente tranquilo pero la limpieza de la habitación no está para nada a la altura. He estado 5 noches y cada día la capa de polvo en la mesa se hacía más obvia.

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8

Fleur

3 Aug 2025

·

Stayed 1 night

Great location. Rooms very clean. Beautiful linen on beds.

10

Béatrice

22 Nov 2025

·

Stayed 4 nights

Das Zimmer war immer makellos sauber. Das Personal sehr nett und das Hotel liegt sehr central in der Stsdt.

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8

Sophie

19 Feb 2026

·

Stayed 1 night

Room was clean, check in fast and they allowed us to get in early. Location was great. Central to everything.

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Rooms

Rooms vary from spacious to small and feel generally dated; several face close buildings with limited natural light. Bed and pillow comfort is mixed, many rooms are quiet with effective blackout curtains, and occasional AC or lift-noise issues were noted.

Related guest reviews

8

Christopher

1 Jun 2025

·

Stayed 1 night

Pros: Very central, close to transport, shops etc. Prices good for location. Cons: Its very tired - needs a big freshen up including replacement of uncomfortable beds, re-do of rooms, reception.

10

Kara

19 Oct 2025

·

Stayed 2 nights

Check in easy, room small and seemingly clean, AC shotty- difficult to program and was not cooling efficiently but was ok. Shower hot and great pressure! Bed was a bit firm as were pillows. Great location, walkable to a lot of attractions, shops, food. Overall a great stay.

10

Nicole

29 May 2025

·

Stayed 3 nights

We had a good clean, quiet room, luckily. The ones near the lift would be annoyed by all the CLUNKING of the lifts all tgrough the night.

6

Clemente

19 Feb 2026

·

Stayed 6 nights

It was a great size room, i got them to change my room as it was really dark & a bit tired. Needs a bit of a renovation, great location though & the staff were fantastic

10

Daniel

3 Feb 2026

·

Stayed 7 nights

Great location, clean room and spacious, quiet area with loads of things going on around it.

10

Geraldine

30 Nov 2025

·

Stayed 5 nights

Central location. Large room with bathtub

8

Darren Mark

23 Apr 2024

·

Stayed 5 nights

We love this hotel and this was our 4th stay Location is amazing, surrounded by great shopping and restaurant options. Very clean with comfortable beds. The block out curtains are fantastic for a nice sleep in.

4

Shivaughn

23 Feb 2026

·

Stayed 2 nights

Not as advertised. Quite dated, small and bathroom walls left much to be desired. Small window and dark room.

8

Amber

27 Mar 2023

·

Stayed 1 night

Great location and nice clean room, although not much natural light. Downside was lack of soundproofing, made it sound like we were inside the elevator every time it 'dinged' (often). Room upgrade not offered (VIP benefit) and although late check-out was provided, our room key stopped working at 10am and we were told we needed to request the late check out (despite being told we already had it at check-in).

4

CRISTINA

16 Jan 2026

·

Stayed 4 nights

It was not disclosed on the hotel information that the building is side by side very close to another building. You can’t open your window blinds without seeing tenants on the other building. The room is dark, poor lighting

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Service

Service is widely described as friendly, helpful and efficient, with some early check-ins granted. However, several guests cited dated or inflexible processes, a $100 security hold with slow refunds, miscommunications at check-in, and recurring key-card hassles.

Related guest reviews

10

ESY

13 Jun 2024

·

Stayed 3 nights

Fast check-in, staff friendly, and convenient

4

Wilton

15 Apr 2025

·

Stayed 1 night

Stayed one night. One thing that is very unusual about this hotel is that they take a $100 deposit at check in. This sum is deducted from your account and you have to wait a month before you get it back. This arrangement is very different to most other hotels. The room was dated and room decor is basic. From a positive point of view, staff were very helpful in dealing with left luggage.

8

Susan

30 Oct 2025

·

Stayed 1 night

Room was clean and tidy and beds are comfy. Staff need to explain a bit better on the room keys to be able to access the lift and so forth. Seemed a bit unorganised on arrival at the front counter on trying to check in. But other then that the room was great

6

Patrick

13 Oct 2025

·

Stayed 2 nights

The property was in a good area. The room was clean. The staff was not up to date on my reservation. We were booked in the wrong room, and I was not upgraded. Even after a room change, we still did not have the correct room. We settle for three people in one king bed... not really a good option. We did not receive a free breakfast as described.

10

Gemima

30 Sept 2025

·

Stayed 1 night

This place was amazing! The staff went out of there way to help me and make my trip enjoyable.

8

Jamie

2 Aug 2024

·

Stayed 2 nights

Air con wasn't working in my room but staff transferred me to a room that was ok. Key cards continually failed which was annoying. I like the hotel in general, fantastic location in an alley of cafes and restaurants. Extremely quiet.

8

Stephen

4 Mar 2024

·

Stayed 3 nights

Causeway 353 is a good hotel and well located. The only thing that lets it down are its archaic and excruciating check in/check out procedures. On check in they demand your card (and I mean demand). No, I’m using my phone. That threw them (welcome to 2024). I’ve stayed here before and they take your card and manually copy down the number. How’s that going to help anyone, except scam artists? So, no I wouldn’t give them a card number. Then there’s a $100 bond deposit as a separate transaction. Who does that anymore? Causeway.does. On checkout we had to go through the laborious refund of the bond. Part of the process includes me waiting patiently while the clerk goes and does an inspection of the room. Seriously? That over there was a problem as I didn’t have to hand the original receipt for the bond. Eventually I found it and a refund was made. As I said, nicely located and convenient but for goodness sake, move into the 21st century.

10

Ellayne

4 Dec 2025

·

Stayed 2 nights

Front desk Elliot helped us check in and settled in. Very professional and helpful. We really appreciated

8

Sophie

19 Feb 2026

·

Stayed 1 night

Room was clean, check in fast and they allowed us to get in early. Location was great. Central to everything.

6

Karen

25 Sept 2025

·

Stayed 2 nights

I had no issues with the property. We were required to leave $100 deposit. Two weeks on and I’m still waiting for my $100 to be returned.

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Location

Central CBD location steps from trams, shopping and dining, and an easy walk to Flinders Street Station; many found it quiet despite the setting. A few felt the laneway was less inviting after dark.

Related guest reviews

10

Karen

26 May 2025

·

Stayed 1 night

Easy walk from Souther Cross railway station Convenient location

4

Elizabeth

25 Apr 2025

·

Stayed 1 night

Didn’t feel safe after dark in laneway

8

Lorraine

7 Nov 2023

·

Stayed 6 nights

Close to malls, department stores, trams, theatres. Hotel is in a buzzing lane during day but at night its scarily empty of all food shops but you only have to walk (sprint?) for a few seconds in dark to get to hotel from either end of Equitable Lane. I liked my comfortable hotel room. Free hotel slippers. Staff were kind.

10

Zofia

18 Feb 2026

·

Stayed 4 nights

Great location and friendly staff. Did take advantage of the Thai restaurant in the basement, really convenient. 3 lifts meant we could call them very quickly. Bed was huge and really comfortable. Would recommend the bagel shop a few doors down.

10

Jacqueline

4 May 2025

·

Stayed 9 nights

The location of this property is excellent for transportation, being near everything that people would want to do in Melbourne. Staff was delightful readily helped me. I loved my room. I even got a large bathtub which was great for me. And they have a small gym. They have a restaurant. I couldn’t have asked for anything better. I would recommend it all.

10

David

31 Jul 2025

·

Stayed 3 nights

Outstanding location. Tram stops outside and 5 minutes walk to Flinders St station. Countless cafes and restaurants more or less at your doorstep. Room was quiet, block out curtains let us sleep in, it was great. I've stayed here before and I'll definitely be staying again.

10

Mike

24 Jun 2024

·

Stayed 1 night

Central and well maintained affordable pption in the heart of the CBD

10

Washington

23 May 2025

·

Stayed 1 night

Great place for one or two nights stay Centrally located Fast internet You get vocher discount for breakfast in neraby coffee place

10

Stephen

15 Feb 2025

·

Stayed 1 night

Great spot in the centre of Melbourne

10

Phil

22 Feb 2023

·

Stayed 4 nights

Central location, so so close to everything you need in Melbourne, what a gem.

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Dining

Excellent nearby dining choices in the laneway, and the basement Thai restaurant is frequently praised for convenience and flavor. Some stays included cafe vouchers for breakfast; otherwise, there is limited feedback on an on-site breakfast.

Related guest reviews

10

Gerald

21 Apr 2024

·

Stayed 7 nights

Hotel situated near the city centre. It is in a side street that appears strange but becomes quite busy as the various cafes and restaurants open. Great meals available just outside the hotel. Well worth a visit. You will stay there again if you get to return to Melbourne. Also, all trams are free within the centre area of the city and it's only a 15 minute walk from the hotel to some really good restaurants situated along the Yarrow river.

8

Martin

9 Jun 2025

·

Stayed 2 nights

Great location in central Melbourne handy to restaurants and handy to public r transport Clean accommodation and helpful friendly staff. Very competitive pricing

8

Julie

20 Jun 2025

·

Stayed 1 night

Great checkin. The location is so central with nearby cafes and a basement Thai restaurant is handy. View is of an old building though and rooms are tiring. Felt safe with good service at Reception holding my bag.

10

Zofia

18 Feb 2026

·

Stayed 4 nights

Great location and friendly staff. Did take advantage of the Thai restaurant in the basement, really convenient. 3 lifts meant we could call them very quickly. Bed was huge and really comfortable. Would recommend the bagel shop a few doors down.

8

Helen

27 Oct 2025

·

Stayed 7 nights

Jug was rusty inside so couldn’t use but it’s Melbourne do plenty of coffee options! More than 2 towels would be good. Loved the convenient location and the Thai restaurant below was amazing!

10

Washington

23 May 2025

·

Stayed 1 night

Great place for one or two nights stay Centrally located Fast internet You get vocher discount for breakfast in neraby coffee place

10

Ngarie

11 Mar 2025

·

Stayed 1 night

Fantastic Location, perfect for a girls night in town, booked the room with 3 King singles. The Thai resturant in the basement was a tasty and good value. Parked at the Galleria - 131 Elizabeth Street, which was a 2 minute walk. Would book again

10

Jennifer

5 May 2025

·

Stayed 1 night

Great location. Staff are lovely. Lots of food options close by. Transport and shopping close also.

10

Julie

25 Oct 2025

·

Stayed 1 night

Laneway the hotel was situated in was so close to many great options for dining and shopping

10

sylvie

3 Jan 2024

·

Stayed 1 night

This is probably the best value for money hotel I’ve stayed in. The bed was comfortable enough, room quiet and clean. I really can’t fault it. Plus I got one of the best coffee’s of my life at Louis (next door).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $101	6 $86	7 $101
8 $71	9 $99	10 $164	11 $209	12 $109	13 $138	14 $168
15 $79	16 $83	17 $96	18 $100	19 $96	20 $113	21 $141
22 $79	23 $101	24 $94	25 $112	26 $151	27 $803	28 $555
29 $92	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
		1 $115	2 $201	3 $116	4 $200	5 $154
6 $84	7 $75	8 $86	9 $101	10 $115	11 $159	12 $154
13 $71	14 $78	15 $73	16 $81	17 $81	18 $95	19 $105
20 $78	21 $73	22 $77	23 $77	24 $81	25 $125	26 $177
27 $129	28 $145	29 $127	30 $119	31 $452

Causeway 353 Hotel

Prices for Causeway 353 Hotel

Monthly average prices

About this property

Location

Room options

Deluxe King Room

Deluxe King Suite

Premier King Room

Deluxe Twin Room

Deluxe Twin Suite

Premier King Room Spa

Deluxe Triple Room

Deluxe King Room Spa

Guest reviews of Causeway 353 Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Causeway 353 Hotel

Prices for upcoming dates