Mont-des-Pins

The staff we met were lovely and helpful. The online check in is not easy for people who are on bicycles for 6 hours before arriving so we weren't able to access our room. It got sorted with a phone call to a concierge and though the restaurant was closed (at what we thought was an early hour) the staff stayed to serve us lovely food. People are lovely, systems are weird.

No available dining options, which required trip into nearby town. Excellent experience apart from that small detail.

We booked a family room for the third week in July. Receptionist welcoming and spoke English. Room was of a good size, with bunk beds over the main double bed for our family. A couple of niggles though: The lighting system is confusing. There are limited instructions as to how to turn them off, though this is in German and French and not English. If you are reading this and having the same problem, you need to click the left hand switch twice to turn them off and have the room and darkness, otherwise every time you turn one light off, another one will turn on in the room. It took a call to the concierge to find this out (I suspect he was a little annoyed, as he told me twice that the instructions were on the wall - maybe expecting Facebook, French or German). Though the room was clean, the carpet needs washing, as there was an order of stinky feet to it. The room was also very hot, even with a ceiling fan, so you may want to bring a fan of your own to keep cool during the night.

Very nice environment. Checking outside reception hours no problem with email with a possibility to open your room with a phone.

Attended for the Belgium Grand Prix, so appreciably busy, however parking could be better as struggled to find places and due to a lack of demarcation in the overflow carparks, people were parking everywhere, including on grassed areas. Rooms are clean, however in need of air conditioning as the far side of the hotel is glazed and the rooms were hot, despite a fan being provided. Breakfast had a good provision of all food types, cereal, pastries, eggs, sausage etc. Located nearby, the town of Barvaux-sur-Ourthe provides shops and plenty of restaurants, but does require driving to. Overall, would recommend.