Name: Courtyard by Marriott Detroit Pontiac/Auburn Hills
Address: 3555 Centerpoint Parkway, Pontiac, Michigan, United States of America, Pontiac, Michigan, US
Price range: $108–$268 per night
Rating: 7.95

What guests think

Across reviews of Courtyard by Marriott Detroit Pontiac/Auburn Hills, guests frequently praise the friendly, welcoming staff and convenient, quiet location, while feedback on room condition and cleanliness ranges from very clean and comfortable to dated with maintenance or odor issues.

Facilities feedback is mixed: several note pool problems (towels, water quality, or minor disrepair), and the on-site bistro and Starbucks are convenient but considered expensive and not included as standard breakfast. A minority raise concerns about room allocation, double charges, or delayed help with maintenance requests, while others describe straightforward stays. Overall, set expectations for uneven quality, and you can have an easy, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests report mixed facilities: pool conditions vary (missing towels, green water, strong chlorine, or minor disrepair). The bistro/Starbucks and gym are convenient, and some mention construction, limited cribs, no EV charging, and parking-lot upkeep issues.

Related guest reviews

8

Tammi

Feb 13, 2023

·

Stayed 1 night

The lady working the front desk was extremely nice. We utilized the gym but we had planned to use the pool but it was green so we decided not to. The hotel room was nice but there was not a bed cover under sheet which I didn’t like and the couch in our room could have used a cleaning. The toilet in our room was stopped up so we had to get that fixed, which was taken care of quickly but the toilet ended up doing the same thing again later that night. Over all ut was nice. We only stayed one night so it met our needs.

8

Remah

Jun 8, 2024

·

Stayed 2 nights

It was very quiet! Room came exactly like I booked it. It was clean when we got there, no bad smells or anything in the halls. They had Starbucks in the lobby in the mornings.

10

Shawn

May 20, 2024

·

Stayed 1 night

The property is under construction right now 5/18/24 in some of the areas but the inside of my room is completely coo and clean the price was right ,there was no noise during my stay frim the construction !

6

Khaled

Jul 4, 2023

·

Stayed 2 nights

1) There is only 1 baby crib in the whole hotel. 2) I checked in at the weekend & they told me breakfast 7-10 at the reception. My stay was up to Monday. No one told me breakfast on the weekdays is up to 9:30. I got to the counter 9:32 they refused to serve breakfast for us. What a disappointment !

8

William

Mar 20, 2023

·

Stayed 2 nights

Came down this way to watch the Detroit redwings and Colorado Avalanche and I was definitely impressed with the cleanliness, the staff, the location and the price. No real complaints. Other than there may have been too much chlorine in the pool because my eyes were really burning after a swim, but it certainly wasn’t to the degree that would prohibit me from staying here again. I would definitely stay again. Thumbs up.

6

Jacqueline

Mar 14, 2025

·

Stayed 2 nights

Let me preface by saying the staff was friendly, accommodating and professional. The room felt off, furniture was pushed in weird spots, the bed was crooked and there was an interesting smell. The room had no soap as well. The pool had no towels even though there was no one in it for over an hour, no one came by to check or replenish. I had to ask the staff for them. The "breakfast" is also misleading on the website. It is not complimentary and your better off going out for breakfast because of cost.

6

Ashley

Apr 4, 2023

·

Stayed 3 nights

There is dry wall in spot falling off in the pool area , any young child to easily get to & stick into their mouth , other than that it’s a pleasing hotel to stay at

8

Erin

Jun 16, 2024

·

Stayed 2 nights

Property is well-worn; the bathroom floor was dirty and sticky—ended up “mopping” the floor with a towel (and it turned brown from whatever had been on the floor. The comforter had a rip in it. The lamp shades were cracked. The curtains were missing some connectors. The grounds were maintained but only barely. There was no charging station for my EV. The only provided toiletries was a small bar of soap. So, not my best Marriott stay.

10

Dale

Dec 4, 2022

·

Stayed 1 night

The check in staff was efficient and friendly. The bistro staff was fun and good with great food.

10

David E

Jun 5, 2023

·

Stayed 2 nights

In general the property , interior was fine, the exterior parking lot needs attention. The food service was expensive. Breakfast of oatmeal, orange juice and coffee for 2 was $39.00 tip. Our meal that evening at the White Horse Inn, with wine & beer dessert was $74.00

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Cleanliness

Cleanliness feedback is mixed: many found rooms very clean, while others reported dirty bathrooms, mold, lingering odors, elevator debris, insects, or worn carpets and fixtures.

Related guest reviews

6

Kandice

Jul 27, 2025

·

Stayed 2 nights

Didn’t get the breakfast ticket I paid for until the day I check out and was there two days. Customer service lacked heavily and room was still dirty when I arrived especially bathroom I asked for maintenance/housekeeping no one ever came.

6

Keisha

Dec 13, 2024

·

Stayed 1 night

I had a couple ladybugs flying around my room and on my tv at night. Also I saw another insect black with legs the size of of a dime

10

Tiffany

Sep 1, 2025

·

Stayed 1 night

This property was very clean. The staff was very helpful. I have zero complaints

4

Kenneth

Aug 11, 2025

·

Stayed 3 nights

Landscaping in need of improvement. People working on vehicles in the parking lot for some kind of automotive event. Hallways , Rooms, foyer did not smell fresh. Hotel in general did not smell fresh Would not stay here again

6

Kurtis

Aug 17, 2025

·

Stayed 1 night

I had a truck break down for my company and needed a place to stay. To be honest, this place needs an upgrade. Not worth the price especially with the breakfast having to pay $6.20 for a plan bagel. Overpriced money grab. The room was dated at best the late 90's style and the bathtub was stained and had mold.

6

Amy

Aug 14, 2023

·

Stayed 2 nights

The staff was great. The breakfast bistro was very good. The bed was comfortable. The bathroom was not as clean as you expect from a Marriott. There was mold in the shower. The door to our room stuck and had to be pushed or pulled extremely hard to open or close. The toilet was very short like an elementary school size.

10

DEANDRAY

May 21, 2023

·

Stayed 2 nights

Nice place, relaxing, clean.

10

Barbara

Sep 18, 2023

·

Stayed 1 night

Everything was great from the moment I checked in until I checked out. Room was very clean and comfortable.

2

Micheal

Jun 10, 2025

·

Stayed 1 night

The place was disgusting. Cleaning wasn’t even half hazard. There was a hole in our floor in room 308. The window is leaking into the room and rotting out the floor. I would never ever stay there again.

8

Phillip

Jan 18, 2025

·

Stayed 1 night

Clean

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Rooms

Many describe comfortable beds and acceptable space, but others note dated decor, maintenance problems (doors, toilets, fixtures), limited in-room amenities such as no microwave, and variable soundproofing.

Related guest reviews

10

Kene

Dec 31, 2022

·

Stayed 19,352 nights

The room was a nice size for the price and the hotel staff were very friendly.

10

Craig

Oct 4, 2023

·

Stayed 1 night

Great service, excellent room, great price. A very clean, well run hotel that is convenient to shopping centers and dining. Could not have been a better stay.

10

Brad

Nov 17, 2025

·

Stayed 2 nights

Hotel Staff were extremely friendly and courteous. The rooms were clean and sound insulated. The shower pressure was above standard and the beds were very comfortable.

10

Yolanda

May 23, 2025

·

Stayed 2 nights

Clean quiet only issue for me no microwave in the rooms need it

8

Erin

Jun 16, 2024

·

Stayed 2 nights

Property is well-worn; the bathroom floor was dirty and sticky—ended up “mopping” the floor with a towel (and it turned brown from whatever had been on the floor. The comforter had a rip in it. The lamp shades were cracked. The curtains were missing some connectors. The grounds were maintained but only barely. There was no charging station for my EV. The only provided toiletries was a small bar of soap. So, not my best Marriott stay.

10

Maria

Nov 4, 2023

·

Stayed 2 nights

The staff is very friendly and the rooms are clean, there's nothing much around but the place is quiet.

8

Elena

May 19, 2023

·

Stayed 1 night

I couldn’t use sink because plug in it was broken, and was tightly plugging the only sink in the room. Water was standing there. Room was extremely hot when I came, heater was on maximum, and it was about 65 degrees outside. In the bathtub one of the handles was broken off the wall, and water from the shower came into the opening between handle and wall, inside was mold, looked ugly.

6

Zachary

Mar 22, 2025

·

Stayed 1 night

Staff are very polite. Property is nice and rooms are cleaned as they should be. Although, when making the reservation the listing says the rooms are sound proof, false. You hear every sound in the two rooms on each side of you and you hear everything in the hallway. Rooms could be sound proof a little better.

6

ranjit

Aug 28, 2023

·

Stayed 1 night

Dated property. The larger suite we stayed at could use a proper refresh.

6

Cassie

Jun 21, 2025

·

Stayed 1 night

Our door did not shut properly. You had to finagle the handle from the inside for it to shut all the way which made leaving difficult. We could not use our toilet. We were only there one night and did not realize it did not work until late at night which was also inconvient.

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Service

Service is widely described as friendly and helpful, especially at the front desk and during check-in. A few guests reported rudeness, double charges, or slow follow-up on requests.

Related guest reviews

10

Heather L

Jul 21, 2024

·

Stayed 2 nights

Customer service exceptional!

8

jaquie

Sep 2, 2025

·

Stayed 1 night

Property was average, economically good choice beds comfortable but the staff at the counter, the only person we saw and spoke to because we arrived late and were very tired was rude. This is unacceptable in a service industry. I won’t book again because I felt like I was imposing on her. The man in the morning was much kinder at checkout

10

Mark

Jun 29, 2023

·

Stayed 1 night

Our 1 night stay was very nice. We arrived & checked in around 10pm. The evening front desk attendant, Breanna, was very nice & very helpful. We were very road weary after a 10hr day of traveling from Texas. Breanna's enthusiasm & personality really picked up our spirits & we ended the long day with a restful evening at The Courtyard by Marriott. Thanks Breanna & Thanks Courtyard!

10

Roseanne

Aug 30, 2025

·

Stayed 2 nights

The hotel was good, but what made the whole experience extraordinary was the front desk staff. They were friendly and welcoming and incredibly helpful. The staff made all the difference and will be the reason we return

8

Nancy

Aug 24, 2025

·

Stayed 3 nights

The staff was very friendly and went above and beyond to be extra helpful.

2

Jamil

Jun 21, 2025

·

Stayed 1 night

Charged me twice for the room

10

Teressa

Nov 17, 2023

·

Stayed 1 night

Excellent customer service at check in. Clean, comfortable room.

10

Mark

Jan 26, 2025

·

Stayed 1 night

Incredible staff very simple went very quickly. Very nice lobby clean room.

10

Jeanne

Oct 31, 2025

·

Stayed 2 nights

What a great facility! Warm and welcoming staff, super clean and cozy accommodation !! Will definitely stay here again!!! Highly recommend!! Great location too!!

10

David

Aug 19, 2025

·

Stayed 3 nights

The staff were awesome

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Location

Location is convenient to the freeway, Pine Knob, and nearby shopping and dining, and several guests appreciated the quiet setting. A few noted there is not much immediately around.

Related guest reviews

10

Richard

Nov 3, 2023

·

Stayed 2 nights

From check in to check out was a great stay. Great location to freeway and decent food and shopping options nearby. Staff was all great

10

Craig

Oct 4, 2023

·

Stayed 1 night

Great service, excellent room, great price. A very clean, well run hotel that is convenient to shopping centers and dining. Could not have been a better stay.

10

Kate

Jul 9, 2023

·

Stayed 1 night

This property was convenient and easy to access. The staff was friendly and attentive.

8

William

Mar 20, 2023

·

Stayed 2 nights

Came down this way to watch the Detroit redwings and Colorado Avalanche and I was definitely impressed with the cleanliness, the staff, the location and the price. No real complaints. Other than there may have been too much chlorine in the pool because my eyes were really burning after a swim, but it certainly wasn’t to the degree that would prohibit me from staying here again. I would definitely stay again. Thumbs up.

10

Tod

Sep 29, 2025

·

Stayed 1 night

In town for concert. Great location. Easy access to highway only 15 minutes to Pine Knob Music Theater.

10

Maria

Nov 4, 2023

·

Stayed 2 nights

The staff is very friendly and the rooms are clean, there's nothing much around but the place is quiet.

10

Joseph

Aug 16, 2025

·

Stayed 1 night

Good location , fair price clean room

8

Rodrick

Mar 17, 2024

·

Stayed 1 night

I just wanted a quiet place to get away and they certainly provided it

10

Jeanne

Oct 31, 2025

·

Stayed 2 nights

What a great facility! Warm and welcoming staff, super clean and cozy accommodation !! Will definitely stay here again!!! Highly recommend!! Great location too!!

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Dining

The on-site bistro and Starbucks receive positive remarks, but multiple guests found breakfast not included and relatively expensive, with occasional confusion about hours or vouchers.

Related guest reviews

8

Remah

Jun 8, 2024

·

Stayed 2 nights

It was very quiet! Room came exactly like I booked it. It was clean when we got there, no bad smells or anything in the halls. They had Starbucks in the lobby in the mornings.

6

Khaled

Jul 4, 2023

·

Stayed 2 nights

1) There is only 1 baby crib in the whole hotel. 2) I checked in at the weekend & they told me breakfast 7-10 at the reception. My stay was up to Monday. No one told me breakfast on the weekdays is up to 9:30. I got to the counter 9:32 they refused to serve breakfast for us. What a disappointment !

10

Alan

Dec 3, 2022

·

Stayed 1 night

The people we welcoming, the room was great. WHen the TV Remote didn't work they came right up and gave us a new remote that worked. Nice people in the breakfast diner in the hotel, too.

6

Jacqueline

Mar 14, 2025

·

Stayed 2 nights

Let me preface by saying the staff was friendly, accommodating and professional. The room felt off, furniture was pushed in weird spots, the bed was crooked and there was an interesting smell. The room had no soap as well. The pool had no towels even though there was no one in it for over an hour, no one came by to check or replenish. I had to ask the staff for them. The "breakfast" is also misleading on the website. It is not complimentary and your better off going out for breakfast because of cost.

8

Ted

Apr 4, 2023

·

Stayed 1 night

Friendly staff, clean room, easy access. Bistro was a bit pricey.

10

Dale

Dec 4, 2022

·

Stayed 1 night

The check in staff was efficient and friendly. The bistro staff was fun and good with great food.

6

Kurtis

Aug 17, 2025

·

Stayed 1 night

I had a truck break down for my company and needed a place to stay. To be honest, this place needs an upgrade. Not worth the price especially with the breakfast having to pay $6.20 for a plan bagel. Overpriced money grab. The room was dated at best the late 90's style and the bathtub was stained and had mold.

6

Amy

Aug 14, 2023

·

Stayed 2 nights

The staff was great. The breakfast bistro was very good. The bed was comfortable. The bathroom was not as clean as you expect from a Marriott. There was mold in the shower. The door to our room stuck and had to be pushed or pulled extremely hard to open or close. The toilet was very short like an elementary school size.

10

David E

Jun 5, 2023

·

Stayed 2 nights

In general the property , interior was fine, the exterior parking lot needs attention. The food service was expensive. Breakfast of oatmeal, orange juice and coffee for 2 was $39.00 tip. Our meal that evening at the White Horse Inn, with wine & beer dessert was $74.00

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AI-generated summary based on recent guest reviews

Month	Average price
January	$109
February	$110
March	$114
April	$114
May	$124
June	$133
July	$122
August	$127
September	$130
October	$132
November	$122
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $139	17 $159	18 $138	19 $167
20 $119	21 $162	22 $133	23 $197	24	25 $203	26 $133
27 $108	28 $129	29 $164	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $268	2 $138	3 $148
4 $116	5 $119	6 $122	7 $143	8 $130	9 $130	10 $130
11 $108	12 $119	13 $138	14 $143	15 $148	16 $148	17 $148
18 $116	19 $134	20 $129	21 $143	22 $119	23 $157	24 $157
25 $116	26 $119	27 $131	28 $143	29 $116	30 $120	31 $129

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Detroit Pontiac/Auburn Hills

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Prices for upcoming dates