Name: Hilton Garden Inn San Antonio Airport South
Address: 8505 Broadway Street, San Antonio, Texas, United States of America, San Antonio, Texas, US
Price range: $101–$166 per night
Rating: 8.3

What guests think

At Hilton Garden Inn San Antonio Airport South, travellers highlight friendly staff and a convenient airport location, but note ongoing renovations, frequent pool closures, and paid parking, creating a stay that blends practical perks with noticeable trade-offs.

Rooms are generally spacious and comfortable, though several guests found them dated with occasional maintenance issues and noise. Cleanliness earns frequent praise, though a few guests mentioned bathroom hairs, musty odors, or occasional pests. Airport transfers are available but often arranged via rideshare, and breakfast is typically paid with on-site options sometimes limited. Expect a practical airport stopover with a mix of comforts and caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the indoor pool closed or under maintenance, with some noting gym closures and property renovation. Airport transfers are available (often via rideshare), and many guests disliked the added parking fee.

Related guest reviews

2

Teofilo

Mar 15, 2025

·

Stayed 1 night

If you’re gonna state that parking is free, it should be free not $10 for a day. On Expedia, as well as Hilton‘s own app shows that parking is complementary, but it is not you have to pay $10 for a day.

10

Anaya

Sep 28, 2025

·

Stayed 2 nights

Great stay! Pool is under maintenance

6

jason

Dec 4, 2023

·

Stayed 2 nights

The property advertises "Airport Shuttle", this is not the case. They will "call Lyft" for you if you need to get back and forth from the airport. Also, breakfast is NOT complimentary, they require you to pay.

10

Audrey

Nov 22, 2025

·

Stayed 1 night

Did a great job of arranging transportation to airport terminal at 3:30 am.

4

Terra

Sep 4, 2025

·

Stayed 2 nights

Gym and pool services were unavailable Room had obvious dated spots on bedding Zero effort was done to come through during the day aside from asking for extra coffee which was put next to dirty cups and a dirty counter. Nothing done to any other use/mess

4

Erica

Sep 12, 2025

·

Stayed 3 nights

We chose this hotel because it was close to the airport and it had an indoor pool listed on the website. After we checked in, I noticed our room had several ants in the beds. The gentleman at the front desk was very helpful and understanding. He gave us another room. The second room had a broken air conditioning! I went back to the front desk and he got us another room. The third room was great the first night but the second night, we all got ant bites in our sleep. I woke up to one crawling on my elbow. I grabbed my phone to turn on the flashlight and there was one on my phone! They also crawled into our suitcases and got on our clothes. My daughter had 8 ant bites! We tried to go swimming to relieve our ant bites, but the pool was empty and closed. When I checked out, I told the lady at the front desk about the ants and she didn’t seem to care at all. I forgot to mention the cops there the first night. We overheard someone behind the bar saying a murder happened there (not their fault but it does make the area seem a lot more unsafe). The breakfast was pretty good. The staff was friendly. Management needs to step it up with the pest control, pool maintenance (or at least informing guests before they make reservations), and air conditioning. I will not be returning to this hotel.

6

David

Feb 25, 2024

·

Stayed 1 night

Our stay was good. I think they advertised free breakfast but they charged for it. Also their transfer system to and from airport is terrible. The use Lyft drivers who’s cars aren’t big enough to carry luggage. They need a shuttle van

10

Martha

Jan 28, 2025

·

Stayed 2 nights

Everything was great except the fact that hotel guests need to pay for parking. Very unfortunate! supposedly is a city ordinance. Unfortunately we will not be staying around the city of San Antonio again we will look for a hotel in the surrounding areas.

10

Roberto

Sep 12, 2025

·

Stayed 1 night

The pool was under construction 🚧

8

Jacalyn

Oct 13, 2025

·

Stayed 1 night

The indoor pool was under construction, so you need to put that on the Internet because my grandson came all the way from Houston wanted to swim with his mother so that was very disappointing for him

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Cleanliness

Cleanliness is frequently praised, though a few guests mentioned bathroom hairs, musty odors, and occasional pests.

Related guest reviews

10

Aldo

Sep 30, 2025

·

Stayed 1 night

Yes it was very clean and fresh

10

Elsa

Mar 31, 2024

·

Stayed 1 night

The staff was super friendly and helpful. The room was sopotless!

4

Leo

Feb 23, 2025

·

Stayed 2 nights

Hotel offers reasonable rates only to nickel and dime you with extra fees. Parking fee is really unnecessary at this location near the airport. They have a huge lot with no demand from anyone else other than hotel guests and no reason for the additional charge. Charge for bottled water in room and $4 for coffee in the lobby. Romm was dirty with hairs in the shower and bathroom floor. I’m a Hilton Honors member who used to travel often and used Hilton exclusively when I traveled. My travel slowed down during COVID but now retired, will be picking up again. I will be looking for another alternative to Hilton.

10

TaWyana

Oct 8, 2025

·

Stayed 2 nights

The airport shuttle was very convenient! The staff were all nice and the place was sooo clean! A bonus was the amazing water with different fruit in it that they had in the lobby every day! Truly a great experience!

10

PHOEBE

Sep 10, 2025

·

Stayed 1 night

Nice and clean

4

Erica

Sep 12, 2025

·

Stayed 3 nights

We chose this hotel because it was close to the airport and it had an indoor pool listed on the website. After we checked in, I noticed our room had several ants in the beds. The gentleman at the front desk was very helpful and understanding. He gave us another room. The second room had a broken air conditioning! I went back to the front desk and he got us another room. The third room was great the first night but the second night, we all got ant bites in our sleep. I woke up to one crawling on my elbow. I grabbed my phone to turn on the flashlight and there was one on my phone! They also crawled into our suitcases and got on our clothes. My daughter had 8 ant bites! We tried to go swimming to relieve our ant bites, but the pool was empty and closed. When I checked out, I told the lady at the front desk about the ants and she didn’t seem to care at all. I forgot to mention the cops there the first night. We overheard someone behind the bar saying a murder happened there (not their fault but it does make the area seem a lot more unsafe). The breakfast was pretty good. The staff was friendly. Management needs to step it up with the pest control, pool maintenance (or at least informing guests before they make reservations), and air conditioning. I will not be returning to this hotel.

10

Cheryl

Jun 10, 2025

·

Stayed 4 nights

Room was clean and staff was awesome!!

8

Irean

Aug 29, 2025

·

Stayed 1 night

I celebrated my daughters wedding, I enjoyed the spacious rooms, I would like to have the bathroom cleaned more thoroughly, Hairs where present in the bathtub, it looked clean, but it wasn’t. I experienced my toilet malfunction as well, I enjoyed my short stay over all.

10

Carlos

Oct 3, 2025

·

Stayed 1 night

cLEAN ROOM

4

Eber

Aug 23, 2025

·

Stayed 1 night

The hotel was in renovation, dust around, elevators were dirty, very noisy,

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Rooms

Many describe rooms as spacious and comfortable, but decor feels dated and several report maintenance issues (noisy or weak A/C, broken fixtures) and noise from neighbors or upstairs.

Related guest reviews

8

Maria

Jul 27, 2025

·

Stayed 2 nights

Clean, big rooms .

8

Wendolyn

Jun 24, 2025

·

Stayed 1 night

Parking and access were terrible. The staff were very friendly, and the room was nice. However, they offered room service but had no food in stock. They were also out of soda and drinks. The desk chair was broken, as well.

6

Andre

Sep 1, 2025

·

Stayed 1 night

The room smelled old or closed in for a long time without activity.

8

Leisa

Apr 27, 2025

·

Stayed 1 night

This hotel is nice and close to San Antonio airport which is what we wanted. Great staff ( except for overnight clerk). One complaint is that the AC unit in room sound liek a jet engine. very loud.

10

Norma

Apr 26, 2025

·

Stayed 1 night

Stay was good. Room was clean and spacious.

10

Joao

Apr 30, 2025

·

Stayed 1 night

Clean and comfortable great bed

6

Beth

May 4, 2023

·

Stayed 1 night

Did not sleep all night - would never spend another night here. My husband and I were in a room on the 2nd floor but were kept awake all night by someone walking up and down on the floor above us. The walls are so thin that when we turned off the TV to go sleep we could hear the lady next door on the phone.

10

Joanne

Nov 7, 2024

·

Stayed 1 night

The room was big. Enjoyed the extra space.

4

jerry

Nov 3, 2023

·

Stayed 2 nights

The HVAC was making a terrible noise so couldn’t sleep the first night. The repair man came the next day to repair but had to come back a 2nd time. There was a problem with wifi. They tried to charge my room # for 2 meals I didn’t have.

6

James

Nov 18, 2024

·

Stayed 2 nights

Good location and helpful staff. Property was “tired”. Blinds inoperable, lampshade cracked and water-stained. Hallways were under construction. Hope the rooms will be next.

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Service

Staff are widely described as friendly, accommodating, and helpful at the front desk and bar, though a few guests encountered rude or slow service and check-in delays.

Related guest reviews

10

Ciria

Aug 3, 2024

·

Stayed 1 night

Everything was great except for the overnight staff person checking guests in. He was rude and behaved as if I was bothering him . Attitude was uncalled for. It was 3-4 am and I was exhausted from my drive . Big difference from the morning staff. The morning staff was so pleasant.

10

Laurie

Oct 6, 2025

·

Stayed 2 nights

Front desk staff was so friendly and helpful! The bartender was fantastic!

10

Maria

Oct 28, 2024

·

We had issues with our original room but Melody from the front desk worked hard to help figure out a solution to get us in a new room. She is so sweet, got us breakfast slips and helped us get points for Hilton rewards. I wish I could be her friend, she’s honestly so cool and helpful.

10

Justin

Sep 23, 2025

·

Stayed 2 nights

Very clean. Everything worked good. Accommodating to any requests. Even got us a free uber to airport.

10

Satrina Nicole

Sep 3, 2025

·

Stayed 2 nights

Crystal greeted me upon my arrival and ensured my stay was pleasant

10

Nadia

Jan 7, 2024

·

Stayed 1 night

I would like to give credit where credit is deserved, Mel B was the “Hostess” when checking in my party. She gave great vibes and has excellent customer service! PLEASE let the Hilton Garden know that she was great!

2

David

Dec 26, 2024

·

Stayed 1 night

I was disappointed by my stay here. I had a short layover in San Antonio, and I arrived late at night to an empty check-in desk. After searching for someone to help me check in and calling the hotel number (no answer), a man named Aaron eventually arrived about 10 minutes later. I mentioned to him that I’d waited that long, and he accused me of being dishonest. The room condition wasn’t much better than the rude check-in experience: the hallways were in poor shape with baseboards torn from the walls, and my room had white residue on the nightstand and carpet. I was relieved to check out early the next morning, and I will not be returning to this hotel.

2

JOHN

May 10, 2024

·

Stayed 1 night

Terrible service. Long wait to check in. Very rude and lazy employees.

8

Delroy

Feb 4, 2025

·

Stayed 1 night

The service was excellent not surprising since this is Hilton!

10

Obafemi

Sep 26, 2025

·

Stayed 2 nights

Really enjoyed my stay and staff was very accommodating

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Location

Very convenient for the airport and shopping, with easy access around the city. A few reviews raised safety concerns due to vehicle break-ins.

Related guest reviews

10

Beatrice

May 12, 2025

·

Stayed 3 nights

close to airport

8

Hector

Jul 14, 2025

·

Stayed 4 nights

Centric and close to airport

10

Job

Jul 9, 2024

·

Stayed 2 nights

The location of this property is near many shopping sites. I didn’t have to drive too far to find what I needed. Also the people were friendly and helpful. I did feel welcomed.

8

Arturo Maximiliano

Dec 19, 2024

·

Stayed 1 night

Near to the Airport and a mall

10

Jeanine

Feb 19, 2024

·

Stayed 3 nights

it was conveniently located

4

Eric

Jul 7, 2024

·

Stayed 2 nights

I do not recommend staying here. Hotel is located in a bad side of town. A person had his tail lights stolen on our first day there. Property was not well maintained. The light for the pool was on and floating at the top of the pool water. Also, jacuzzi was broken. Rooms smelled musty but appeared to be clean. No new towels were provided to us upon request due to the hotel not having any linen available. All linen was being cleaned. They were supposed to bring towels to our room when they became available but we never received. We spent 3 days, two nights with only two initial towels. This was a horrible experience.

6

Jerry

May 23, 2025

·

Stayed 3 nights

Every night a vehicle was broken in to and the hotel charges $9 a night for “secure” parking.

10

Michael

Mar 1, 2023

·

Stayed 4 nights

Surprisingly clean and the amenities are excellent. Very close to the airport but virtually no sound from it.

8

Graciela

Mar 5, 2024

·

Stayed 2 nights

The place is nice. Conveniently located. Near shopping mall/outlets. Good restaurants in the area. The room is very spacious. The restroom space is tight. The staff is helpful, but not friendly.

6

Helen

Nov 15, 2024

·

Stayed 2 nights

The only good thing about this property was the location.

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Dining

Breakfast is not included and often considered pricey; on-site dining and bar service can be limited or unavailable at times. When available, some guests enjoyed the breakfast and rated food and drinks as decent.

Related guest reviews

4

James

Dec 27, 2024

·

Stayed 1 night

Trash cans overflowing in the halls. Griddle in kitchen broke so only partial menu but they wanted to charge full price for breakfast. Room furniture reminded me of a Motel 6, not a Hilton. Terrible hotel.

10

James

Apr 13, 2024

·

Stayed 7 nights

We enjoyed the property for a week stay. We enjoyed the rooms and the daily breakfast!

6

Jacqueline

Nov 11, 2024

·

Stayed 1 night

There is an 8$ charge to park your car with no other options to park. The breakfast buffet which was a normal mediocre Buffett found in most 2-3 star hotels was 15$. I got eggs and potato with sausage for 14. The water in room was 3$. Most but not all of these things would be free. The hot water took 25 minutes before it was hot in the morning. I ended up taking a cold shower. The staff is very nice. I waited 10 minutes to check in while the agent finisher cigarette outside. The room was clean

10

LeighAnn

Jan 16, 2024

·

Stayed 1 night

We were only there for one night to catch an early flight but everyone was so nice and friendly and the hotel was very clean and beds were so comfy. We enjoyed a nice drink at the bar in the evening and a good breakfast in the morning.

6

Yun Yeong

Apr 28, 2025

·

Stayed 4 nights

I had to pay for parking fee about $10. I had to pay $15 per each for the breakfast which was just a simple continental one. I reserved the room for my guest and was embarrassed when getting to know with him.

6

Sankar

May 26, 2024

·

Stayed 1 night

Breakfast not included, hotel rate is high for without breakfast.

6

Ruth

Jan 6, 2023

·

Stayed 19,358 nights

First time I've ever seen a breakfast that wasn't included at a Hilton property. Not any different or better than the included breakfast at other Hilton properties.

8

Jeremiah

Jul 7, 2025

·

Stayed 3 nights

The place was very nice. Looks like they had some updates to the building. Views outside were very nice to see the landscape. Very great place you do need to pay for the breakfast buffet it's not included with stay.

8

Deborah

May 13, 2023

·

Stayed 2 nights

The staff were exceptional - friendly and customer service. We were comfortable in the room (I always appreciate the variety of pillows so I can choose the most comfortable to me) and I liked the splash of bright color in the lobby and restaurant area. The breakfast was quick and delicious.

8

Linda

Jun 15, 2024

·

Stayed 1 night

We had a long travel day. The website said they had a Bar & Grill. I was anticipating having a glass of wine with something to eat. They did not provide wine....and it didn't look like they had food. They said it would be a 5 minute walk to the nearest place that served wine. Also, the person at the front desk was more interested in with what was playing on his computer than helping us. While it was a very nice hotel, I will probably not stay there again.

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Month	Average price
January	$90
February	$96
March	$104
April	$114
May	$98
June	$105
July	$107
August	$101
September	$87
October	$89
November	$95
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $123	15	16	17	18 $113	19 $113
20 $101	21 $123	22 $130	23 $152	24 $130	25 $120	26 $139
27 $111	28 $151	29	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $117	3 $116
4 $112	5 $150	6 $151	7 $151	8 $129	9 $122	10 $123
11 $112	12 $125	13 $151	14 $151	15 $144	16 $141	17 $166
18 $113	19 $140	20 $148	21 $153	22 $148	23 $117	24 $117
25 $114	26 $128	27 $141	28 $128	29 $128	30 $123	31 $117

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Bedrooms

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn San Antonio Airport South

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