Super 8 by Wyndham Montgomery/ Lake Conroe

My room was clean and comfortable. Let's be honest that's the bottom line. However, with regard to prompt hospitable service and amenities advertised but unavailable, there was a definite lack of value. At checkin, there was no rep at the front desk. When he came to the desk he told me he had to finish something else first. After a few minutes he returned and checked us in. The pool was green and when we returned from eating it had been emptied so, no pool available. Soda vending machine inoperative. At check out after a couple of minutes of the clerk being on the phone with not even and acknowledgment of me standing there, I just left.

The fire alarm went off every night at random times. The hotel knew about it. Many other guests complained. Staff said when the heater turned on, it would make the fire alarm go off. So throughout the night you'd hear it go off either in your room or nearby rooms. Made for a miserable experience. The whole place was pretty awful. When we got to our room, the toilet had piss in it, which doesn't bode well for the cleanliness of the room. The TV was hanging on by a thread to the TV stand. The remote barely worked. The phone barely worked. The bathroom was full of holes from failing to hang some shelves. Clearly no one who works here cares about the quality of the hotel or the service. Don't give this place your money.

Clean room and beautiful views of the water. Pool was clean and refreshing.

We parked by our room which was next to the office and the owner/manager was not happy we had taken "his" spot. The pool was locked on August 24 with temps in the 90's.The owner/manager told the housekeeper "no key" but when he saw us there waiting, he walked down with a very angry look and unlocked the gate. He never spoke to us. Pool was filthy. Hot tub was advertised but there was no hot tub. Bathroom faucet had no hot water and barely a trickle. Housekeeper didn't come until 5 pm and didn't make the bed. Breakfast ended well before the advertised 9 am. Recliner was broken. Only one nightstand lamp. Refrigerator had no freezer but froze our food. This is part of Wyndham?

Stayed 4 nights. The fire alarms went off in middle of night 3 of my 4 nights. Desk clerk said it is caused by someone turning heat on first time of the season. Are wires crossed? Fire hazard? Needs to be checked by an electrician. Room itself was comfortable but I would not stay again for the nightly disturbances.

Clean, comfortable beds. Clean table tops. Clean bathrooms. AC worked well. Clean microwave. Pool was clean, well kept. Women at the counter were very polite and courteous. Great location. My son liked the waffles and mini cheeseburgers. I made a reservation for a room with 2 beds and when we got there, we were originally placed in a room with 1 bed, but then they moved us to another room with no problem.

Vending and ice machine not working and havent been working for a while with no indication as to when it will be.

The hotel is dated and it shows. There was blood or rust (dealers choice) on the lamp shade, cigarette burns on the bedspreads (in a non smoking room), the pool was nasty, the toilet paper dispenser was falling out of the wall. Rust in tub and sink drains and the place smelled like mildew all (3) days I was there. I bought a candle within an hour my first night to try to mask the smell, it helped but by night two I was congested and I almost didn’t even stay for night 3. The check in staff was rude and unresponsive. The check out lady seemed put off to have to help me check out, but not outwardly rude about it. I will not stay at any Super 8 hotel again. And I would not recommend anyone to stay here more than a night and only if you can’t find any other space available.

Checked in a bit after 10 pm. Felt like we were interrupting the clerks phone time. She did not tell us there was a closer stairs to go up to and we walked to the back of the property. Not enough parking for the rooms they have. We drive a big truck and barley found a spot to get into.

The room was ok - but am a senior citizen with heavy suitcases and she didn't seem to care. No elevator made the climb difficult.

Clean

Found multiple bugs in the bathroom. Shower head was really dirty. Mold in the shower head. Part of the bathtub was pealing. Boogers in the lap shades.

I checked in late at about 11pm. I immediately smelled a musty odor when I went in the room, but I figured it was the air conditioner as I had just turned it on. After getting situated, I realized the smell was lingering and was the overall smell of the room. Honestly, I should have complained then, but I was tired and had to wake at 5 am, so I figured I would just talk to the front desk person in the morning, which I did. I informed the worker that I wouldn’t be able to handle it until later in the afternoon. He said he would inform the manager. That did not happen. When I tried to handle it, the manager said they could spray air freshener, which was totally unacceptable to me. The room smell had begun to permeate the clothes left behind while I took care of the business I was in town for. The manager said that they didn’t have any other rooms except the “suite”, which was just a regular room with a jacuzzi. She offered the room for an extra $100 dollars. I asked for a discount. She said that was with the discount. I later looked at the cost for that room and found that that wasn’t truthful. They should have given me the room at the normal rate. I was exhausted already from the poor sleep in the moldy room and the long day of business I had so I decided to just pay the $100 and move on. She let me smell the room before I did this, but after I looked closer, it was obvious that the room wasn’t very clean. The toilet had a ring of mold. Also, I was charged 2x.

Both of the rooms we went in were moldy smelling and had stains on the floors and furniture. We were not able to stay at the property due to its state. I would NOT recommend this motel.

Room was clean and the staff was very nice.

It was very clean

The condition was not the best.. we found plenty of cockroaches in the room. Not good breakfast options. Location is decent

Room and bathroom were clean, offered your basic amenities and the staff were pleasant

Room were clean and the beds were comfortable no problems

Room looks and smells clean. Bed is comfortable.

Hotel was clean in the rooms, mattress was comfortable, staff was friendly. There were only 2 "standard" pillows - if you doubled over 1 you might get an actual pillow. There was no hand soap. The in house shampoo/conditioner combo is basically water but it worked. AC worked very well. Didn't hear the neighbors but could hear everyone walking past and at the pool as if they were the neighbor. People did get quite and things settled down before 10 though - Overall need more or better pillows and some actual hand soap in the room.

The air conditioner didn’t work very well. The room stay was very warm. Will not stay here again

Room was humid even with AC on cold. Blankets could be a little better. Room was clean. Quiet. Convenient to many restaurants and activities. We were in a room on the end by the steps. Someone backed right up to the steps so we had to walk around the long way. Maybe mark for compact car or put a parking block so people can’t pull all the way up.

The first room we had was really good on the second floor. We requested to move down stairs so my fanily memeber whom could not climb stairs (no elevator). The transition was very very smooth. The room however had mold in the bathroom, half the plugs didnt work, and smelled a little like cigarette smoke. It was a very safe place for kids and the beds were very clean!

It was ok other than the handle on the sink does not turn to hot so at 24 degrees its a bit cold. Also only 1 pillow per adult is kind of skimpy.

It was nice but not exceptional. Quiet at night but noisy from people walking above us in the morning.

The motel was full yet the room was quiet. I did not eat at the motel, thus no rating.

Small fridge didn’t work WiFi didn’t connect

Price was good. Other than that, not a good stay.... Room smelled bad. Room was very dated and had not been maintained very well. Furniture was old and in terrible shape. Sheets were very thin and rough/itchy.....Couldnt wait to get out of there.....Its a nice area. No reason for it to be so run down. Probably foreign ownership....

AC was okay but room could have been cooler. N room only had 2 pillows would have been nice if 4 pillows for a couple.

Front desk worker was polite and friendly, parking lot was easy to navigate, room was clean, A/C worked well and check in/out was easy. Unfortunately didn’t get a chance to try the pool, but Would definitely stay here again!

The staff were very nice and attentive.

when my mother made the reservations for the two rooms they were to be next to each other but when she checked us in they told her that one was on the first floor and the second was on the second floor

Good staff and friendly

I made a reservation and there was no room available

The young lady at the front desk was friendly and very helpful during our stay

I appreciated the friendliness of the front desk staff and her flexibility on the phone and in person!

For a short stay it was alright, when we arrived we waited 25 minutes for someone to show up at the front desk and check us in, also the air conditioning in our room was making everything inside feel moist.

Staff was very friendly and helpful.

Reservation was made for 2 rooms with 2 queen beds and handicap accessibility - We arrived around 8:30 pm and the front desk lady said that I did not have a reservation for the above mentioned rooms. I checked my hotels.com reservation information and confirmed that I had made that reservation correctly on my end. She was dismissive and stated that the rooms that she had me in - one was upstairs and the other was a single king room with no handicap accessibility. I asked her why the reservation for the correct rooms was not done and she stated that the other people in the handicap rooms had reservations. My response was so did I - however she had nothing to say - no apologizes - just this is what I have take it or leave it. So when I told her I needed both of those rooms at the very least to be downstairs - she did do that - but absolutely let me know of her irritation in doing so because the rooms had already been assigned. To be clear I did show her the confirmed reservation where it said handicap accessible 2 queen bed rooms - her response the whole time was it did not matter. I wont even start on the credit card charges that was not approved and that she could not do a refund and charge the correct card! Please be aware when staying at this particular Super 8 -

Extremely great place to stay. Inexpensive for being so near the lake and other nice venues. Extremely friendly staff as well.

Room was humid even with AC on cold. Blankets could be a little better. Room was clean. Quiet. Convenient to many restaurants and activities. We were in a room on the end by the steps. Someone backed right up to the steps so we had to walk around the long way. Maybe mark for compact car or put a parking block so people can’t pull all the way up.

Clean room and beautiful views of the water. Pool was clean and refreshing.

Check in & out was fast. Rooms always clean & comfortable. Staff friendly & knowledgeable about the area. Quiet area with many options to eat.

It was nice and near our event.

The property was quiet and safe. Easy check in and out.

Clean, comfortable beds. Clean table tops. Clean bathrooms. AC worked well. Clean microwave. Pool was clean, well kept. Women at the counter were very polite and courteous. Great location. My son liked the waffles and mini cheeseburgers. I made a reservation for a room with 2 beds and when we got there, we were originally placed in a room with 1 bed, but then they moved us to another room with no problem.

Good central location

Easy to get to the fair from here

Easy to locate right off highway. Just an average motel. Alright for the price.

The bed was comfortable. You do not hear the traffic on Hwy 105. Breakfast choice was waffle, 2 cereals, OJ, coffee rolls and 1 banana. Morning staff was very pleasant. There wasn't any hand soap.

Quiet, nice place, clean. Good breakfast.

it was tolerable for the two nights we had to stay there, but i wouldn’t recommend it if there are other affordable options for you. the breakfast was just sad and the waffle batter that came out the machine was rancid. not the cleanest place, but not awful. overall, you’ll manage a weekend stay there just be weary that it’s not great.

the continental breakfast was not worth eating. No fruit, no toast, no yogurt, very few items not worth eating

The condition was not the best.. we found plenty of cockroaches in the room. Not good breakfast options. Location is decent

Poor lighting in bathroom sink area, tiny pool no kids pool, no coffee in cmmon area, cold coffee next morning, terrible coffee in room, irate customer ranting wanting money back, disinterested attendant at check in desk

Older property but recently updated. No other hotel in sight. Poor breakfast but Dennys/McDonalds a block away. Brand new Dennys!

Very convenient. Staff could have been friendlier upon check-in. Breakfast was okay, but pretty spartan compared to similar hotels nearby.

Best place to book if you're going to rein fest. The staff was nice and their beds felt amazing. The only critique I have with them is breakfast. It's just dried up cereal and waffles. No protein in sight. Ive seen other Super 8s provide atleast some egg. That's why there is a Shipley's right next to them because that is their weak point. Other than that it was great.

Coffee is horrible!