Crowne Plaza Liverpool - John Lennon Airport by IHG

The room was very tired but clean. The towel had a stain to it though. The curtains didn’t stretch to cover the whole window meaning day light streaming through at 04:30 in the morning.

Dylan on reception was outstanding in his role. He welcomed us on arrival giving us all the information we needed. He kindly arranged a taxi for us later and was courteous, helpful and friendly throughout our stay. Also Peter who was cleaning the tables in the bar. A nice friendly interesting gentleman.

Excellent hotel with a touch of nostalgia, great location with a huge retail park opposite and a David Lloyd next door which hotel guests can use! Bed was very comfortable. Will come back here.

The hotel had apparently suffered a mojor maintenance failure in the days before our check-in. At the time the lift didn’t work the heating didn’t work but there were no offers to ameliorate the discomfort.

Very good and very close to Airport