Name: Holiday Inn Express & Suites Lexington North West-The Vineyard by IHG
Address: 351 Vineyards Crossing, Lexington, North Carolina, United States of America, Lexington, North Carolina, US
Price range: $115–$369 per night
Rating: 8.28

What guests think

At Holiday Inn Express & Suites Lexington North West-The Vineyard by IHG, travelers highlight a scenic vineyard setting, generally clean, comfortable rooms, and friendly service, with many praising the breakfast and quiet atmosphere.

Several reviews note the pool being closed at times and the lack of an on-site restaurant or bar. Housekeeping and maintenance can be inconsistent, with reports of poorly cleaned rooms, pests or odors, and occasional issues like broken ice machines, TV service, or noisy AC. Nearby dining is limited and often requires a drive, though access to the highway and Childress Vineyards is easy. Overall, it's a comfortable choice if occasional hiccups would not spoil your stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews report the pool being unavailable during stays, while others found it open or noted very cold water. A few isolated issues were mentioned, including a broken ice machine and mini-fridges without freezers.

Related guest reviews

10

David

Oct 16, 2023

·

Stayed 2 nights

Real Close to Winery. But Did not have a restaurant or Bar area would like that

4

Travis

Mar 2, 2025

·

Stayed 1 night

We decided to stay here because of the indoor pool. We were in town for a baseball tournament and after games it’s refreshing to swim but it was closed. The ice machine on our floor was broken. The bathroom door in our room didn’t close and lock. We complained about people above us being really loud and was told by the man at the desk, it might be ghosts in a condescending way. Just one thing after another at this place. Should’ve stayed somewhere else.

10

Mary

May 25, 2024

·

Stayed 1 night

No TV movie guide or instructions but everything else is great. Pool was open and wonderful.

4

Alicia

Mar 21, 2025

·

Stayed 2 nights

We booked this hotel specifically because it had a pool, even though it was further from the venue we were in town for. When we arrived we asked where the pool is located and they told us the pool is not working now, that a part is being fixed and it will be down for 10 weeks. Disappointing because this was going to be the highlight of the trip for my kids.

6

Jared

Mar 16, 2025

·

Stayed 2 nights

It would have been great if they would have said the pool was out of service i could of got just as good a hotel without the pool for less than what i paid my kids were devastated

6

Terri

Nov 11, 2024

·

Stayed 2 nights

We have stayed at this hotel before and enjoy it. The staff is very friendly and helpful and overall it's clean with a good breakfast, convenient parking and a beautiful setting. However our visit this time was less than great. Our window shade fell off the roller while we were away, which was a little odd, but most concerning was the mattress on one bed had a very strong smell of urine :( It was late when we went to bed so I ended up sleeping in the other bed with my sister rather than changing rooms but hopefully the staff has replaced or thoroughly cleaned this mattress. Otherwise great hotel.

8

Brian

Jun 30, 2025

·

Stayed 1 night

Property was fine but it seems like hotels are pulling more and more every chance they get. I bought 3 quarts of ice cream from the hotel counter for the kids and got up stairs to see that the fridge doesn't have a freezer. Mini fridge fine but at least spend the extra 20$ for the freezer. The shower head was old and corroded so it sprayed out of the shower all over the floor until I stuck a pin in it. We paid for the breakfast option for both days even though we were leaving at 1am so I could sleep a could of hours before getting on the road and the host at the counter told me that the kids couldn't have a grab and go bag with the muffin because we weren't premier members. What a joke

10

Linda

Apr 6, 2025

·

Stayed 2 nights

Very nice hotel, friendly and helpful staff, spacious room, room and amenities are as they appear on website. Nice pool as well. Breakfast had great options and variety. Very pleased with stay.

8

Danny or Diane

May 6, 2024

·

Stayed 2 nights

Property was nice. Nice choice for breakfast, but didn't eat because there are so many awesome places to eat breakfast in Lexington. Pool was nice, but water was really cold. Staff was friendly and helpful.

6

Michael

Dec 25, 2023

·

Stayed 2 nights

Overall a nice stay, however the only reason we booked the hotel was for the swimming pool...which was closed for our entire stay. Additionally, the pancake making machine was out of order, and none of the breakfast food was labeled. Not completely ideal for folks with certain allergies, but I'm sure if I would asked, they would know so I'm not complaining on this piece, just calling it out as an opportunity. Speaking of opportunity, the breakfast was a bit of a let down. Biscuits were overdone the first morning, burnt the second morning. Bacon was charred to be almost unrecognizable. And the eggs also burnt and stale? I was at breakfast at 8am, not 10am which is when it is served until, how is it burnt and stale by then? The gym was luckily open and outside of 15lb dumbbells missing, everything worked fine. I enjoyed the staff as they were easily approachable, they didnt have any floss available which seemed odd, but again not the end of the world. Most us can live a night or two without it. Pleasant stay, would probably go back - if the pool were to open.

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Cleanliness

Many guests describe very clean rooms and public areas, but several report lapses such as poorly cleaned bathrooms, stray hairs, pests, or odors. Housekeeping quality appears inconsistent between stays.

Related guest reviews

6

Lesly

Sep 12, 2025

·

Stayed 1 night

I like the winery in the property, it is a small hotel, friendly staff special the gentleman at the front desk during the day, most hilton hotels you can check in before 3 but this hotel didnt have an available room, I know it is hard because it is small hotel but I would have love to get a room or a place to store my suitcase. Hitels needs to work on keeing the rooms a bit cleaner. The shower needs cleaning, it has mold in some areas. Perhaps have golf cards to go from the hotel to the weedi to venue would be great or have a transportation service to the wedding venue so people dont have to drive there.

2

Travis

Sep 7, 2025

·

Stayed 2 nights

The first night I get there, my pillow had, what looked like blood on it. The day we checked out I seen a roach on the wall. Emailed the manager but didn’t get a response. Staff was nice but that’s about it.

6

Molly

Aug 25, 2025

·

Stayed 2 nights

The property is gorgeous and staff were kind. The room itself was not well cleaned before we arrived. There was an earring on the floor, the floor in the bathroom was dirty, and there were tissues stuffed into the peephole by a previous guest.

10

Judith

Dec 3, 2025

·

Stayed 1 night

Room spotless, staff courteous. I love the pancake machine! I can't believe it took so long for someone to invent that!

10

Carlos

Dec 27, 2025

·

Stayed 1 night

Staff courteous,rooms very clean and comfortable great view to the vineyard and great location

10

Robert

Sep 14, 2025

·

Stayed 3 nights

Everything was clean, check-in was very pleasant, house keeping was excellent.

10

Corrina

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, comfortable and quiet. We had a nice view of the vineyard. Plenty of seating for breakfast and decent options.

6

Pat

Mar 20, 2025

·

Stayed 1 night

Our room was very dirty, black hairs everywhere

6

Terri

Nov 11, 2024

·

Stayed 2 nights

We have stayed at this hotel before and enjoy it. The staff is very friendly and helpful and overall it's clean with a good breakfast, convenient parking and a beautiful setting. However our visit this time was less than great. Our window shade fell off the roller while we were away, which was a little odd, but most concerning was the mattress on one bed had a very strong smell of urine :( It was late when we went to bed so I ended up sleeping in the other bed with my sister rather than changing rooms but hopefully the staff has replaced or thoroughly cleaned this mattress. Otherwise great hotel.

10

Tabitha

Oct 12, 2025

·

Stayed 1 night

The hotel was beautiful and clean. The breakfast was one of the best we’ve ever had and the staff were very friendly and efficient.

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Rooms

Rooms are comfortable and often spacious, with attractive vineyard views and some balconies. A few guests noted noise from other rooms or halls and occasional in-room issues like TV service problems, drafty doors, or noisy AC.

Related guest reviews

8

Sharon

Aug 12, 2025

·

Stayed 1 night

I came in during the dark hours and could not find the light switches. I had to use my phone flashlight to figure that out as I did not want to have to ask. I finally found them around where the lights were located - not just one on the wall. Usually the beds are extremely comfortable but this one was a little soft and I did not sleep as well. But this is a one-time thing and I did not get what I normally get. It was busy with a wedding party so it was pretty full. I love staying there - it's the only one for me.

8

Theresa

May 19, 2024

·

Stayed 2 nights

The door to the room had locked get showing from the hall all the way around it. A wedding party, very large one, reveled in the hall until 1:30 am which made it difficult to sleep well for the noise. While this was no fault of the hotel, maybe some thought could be given to sound proofing the doors to the rooms.

10

Heather

Mar 30, 2024

·

Stayed 1 night

The room overlooks a beautiful vineyard!

10

Giny

Feb 18, 2024

·

Stayed 2 nights

Love the room we stayed in! Balcony was cool... best view!!! There was an issue with cold coming thru the balcony door but either than that the room was spacious and comfortable.

10

Corrina

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, comfortable and quiet. We had a nice view of the vineyard. Plenty of seating for breakfast and decent options.

6

alice

Nov 10, 2025

·

Stayed 1 night

Beds were super comfortable and loved that there was shampoo and conditioner in the shower because I forgot mine. Front desk staff could have been friendlier and made us feel more welcomed, instead of just another number to check in. Overall, the stay was okay.

8

Brian

Jun 30, 2025

·

Stayed 1 night

Property was fine but it seems like hotels are pulling more and more every chance they get. I bought 3 quarts of ice cream from the hotel counter for the kids and got up stairs to see that the fridge doesn't have a freezer. Mini fridge fine but at least spend the extra 20$ for the freezer. The shower head was old and corroded so it sprayed out of the shower all over the floor until I stuck a pin in it. We paid for the breakfast option for both days even though we were leaving at 1am so I could sleep a could of hours before getting on the road and the host at the counter told me that the kids couldn't have a grab and go bag with the muffin because we weren't premier members. What a joke

10

Linda

Apr 6, 2025

·

Stayed 2 nights

Very nice hotel, friendly and helpful staff, spacious room, room and amenities are as they appear on website. Nice pool as well. Breakfast had great options and variety. Very pleased with stay.

10

Sharon

Aug 13, 2024

·

Stayed 1 night

This place is awesome! Beds are so comfortable, bathrooms are nice. Quite surroundings. I totally enjoy staying here!

2

Michael

Oct 22, 2023

·

Stayed 1 night

No working cable tv or dish in room…..pay $250 for a room and no tv on Saturday night to watch college football and offer of a solution….PITIFUL!!!

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Service

Staff are widely praised as friendly, helpful, and responsive. However, some guests experienced issues such as billing mistakes, unaddressed noise complaints, or less welcoming front-desk interactions.

Related guest reviews

4

Travis

Mar 2, 2025

·

Stayed 1 night

We decided to stay here because of the indoor pool. We were in town for a baseball tournament and after games it’s refreshing to swim but it was closed. The ice machine on our floor was broken. The bathroom door in our room didn’t close and lock. We complained about people above us being really loud and was told by the man at the desk, it might be ghosts in a condescending way. Just one thing after another at this place. Should’ve stayed somewhere else.

10

Judith

Dec 3, 2025

·

Stayed 1 night

Room spotless, staff courteous. I love the pancake machine! I can't believe it took so long for someone to invent that!

10

Carlos

Dec 27, 2025

·

Stayed 1 night

Staff courteous,rooms very clean and comfortable great view to the vineyard and great location

10

JACKIE

Aug 29, 2024

·

Stayed 2 nights

The staff was wonderful. Hotel was clean, comfortable and pleasant.

6

alice

Nov 10, 2025

·

Stayed 1 night

Beds were super comfortable and loved that there was shampoo and conditioner in the shower because I forgot mine. Front desk staff could have been friendlier and made us feel more welcomed, instead of just another number to check in. Overall, the stay was okay.

10

Patrick Yates family

Oct 20, 2025

·

Stayed 2 nights

Dibetic problem. Front office amazing.Very helpful.Checked on me several times.

10

Gloria

Jun 2, 2024

·

Stayed 2 nights

I really enjoyed the atmosphere. Had a small issue in room upon checkin where a spot was missed upon cleaning. The lady working front desk immediately took care of it and had no issues past that point. Itll be my go to place to stay in future

10

Sharon

Dec 31, 2024

·

Stayed 4 nights

This is the only place that I feel safe to stay when I visit this area. All employees are very nice and helpful. I've always been impressed by this property.

2

Jessica

Mar 26, 2025

·

Stayed 1 night

They double charged me and still yet to get my money back like they said I would. Otherwise it wasn't a bad hotel. The lady just didn't know how to fix anything at the front desk. Also, our air-conditioning unit sounded like it was going to blow up all night

10

Ernie

Aug 25, 2024

·

Stayed 2 nights

The breakfast was very good and the staff was very helpful and friendly!

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Location

Scenic setting next to Childress Vineyards with easy highway access and short drives to downtown and shopping. Nearby dining options are limited, so many guests drive for meals.

Related guest reviews

10

Christina

May 29, 2024

·

Stayed 2 nights

We stayed here to attend a festival. It was a great home base with easy access.

10

Carlos

Dec 27, 2025

·

Stayed 1 night

Staff courteous,rooms very clean and comfortable great view to the vineyard and great location

10

Peder

Jul 26, 2025

·

Stayed 2 nights

Next door to the vineyard

10

Erica

Dec 29, 2024

·

Stayed 2 nights

Very clean, wonderful staff, variety of breakfast options, and an easy walk to Childress Vineyard. Close drive to downtown for shopping and dining too!

10

Josephine

Oct 4, 2024

·

Stayed 2 nights

Close to the vineyard and highway

8

Gonzalo

Nov 14, 2024

·

Stayed 1 night

This is perfectly located in Childress Vineyards and views are tranquil and stunning. Very close to other vineyards like Native Vines and Weathervane which are fun to visit. Bed and pillows were super confortable. Very disappointed that breakfast was not available as expected due to someone calling out that morning. Highly recommend for location!

10

Kathy

Jun 5, 2025

·

Stayed 2 nights

The property around this hotel is very nice. The hotel is clean. Continental breakfast was very good too. Not far from shopping.

10

Julia

Oct 8, 2024

·

Stayed 1 night

The room was clean and comfortable with plenty of space. The staff was friendly and helpful. Checkin was quick and easy. One thing to be aware of is there are not many dining options nearby. We drove into Salisbury to find a steakhouse.

8

Marie

Nov 19, 2024

·

Stayed 4 nights

Walking distance to Childress Vineyards is a great plus. Easy access to nearby local restaurants, gas stations, downtown, church

10

John

Nov 4, 2024

·

Stayed 1 night

This was a wonderfully clean and beautifully remodeled holiday inn. I was very happy with my recent stay. My only “complaint” was that there were no bars restaurants nearby besides the vineyard. But not an issue for the hotel itself!!

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Dining

Breakfast is frequently praised for quality, variety, and seating. There are recurring complaints about inconsistency, including burnt or unlabeled items, broken equipment, a missed service morning, and grab-and-go limitations.

Related guest reviews

10

Ana

May 1, 2025

·

Stayed 1 night

Perfect place to stay for a day on the vineyard! Great continental breakfast and views!!!

6

Tina

Jan 14, 2024

·

Stayed 2 nights

Breakfast food had mold and even purchased food that was old.

10

Corrina

Oct 26, 2025

·

Stayed 1 night

The hotel was clean, comfortable and quiet. We had a nice view of the vineyard. Plenty of seating for breakfast and decent options.

8

Gonzalo

Nov 14, 2024

·

Stayed 1 night

This is perfectly located in Childress Vineyards and views are tranquil and stunning. Very close to other vineyards like Native Vines and Weathervane which are fun to visit. Bed and pillows were super confortable. Very disappointed that breakfast was not available as expected due to someone calling out that morning. Highly recommend for location!

10

Ruth

Sep 20, 2025

·

Stayed 2 nights

The cleanest and friendliest hotel ever. The breakfast was excellent.

10

Tabitha

Oct 12, 2025

·

Stayed 1 night

The hotel was beautiful and clean. The breakfast was one of the best we’ve ever had and the staff were very friendly and efficient.

8

Brian

Jun 30, 2025

·

Stayed 1 night

Property was fine but it seems like hotels are pulling more and more every chance they get. I bought 3 quarts of ice cream from the hotel counter for the kids and got up stairs to see that the fridge doesn't have a freezer. Mini fridge fine but at least spend the extra 20$ for the freezer. The shower head was old and corroded so it sprayed out of the shower all over the floor until I stuck a pin in it. We paid for the breakfast option for both days even though we were leaving at 1am so I could sleep a could of hours before getting on the road and the host at the counter told me that the kids couldn't have a grab and go bag with the muffin because we weren't premier members. What a joke

10

Linda

Apr 6, 2025

·

Stayed 2 nights

Very nice hotel, friendly and helpful staff, spacious room, room and amenities are as they appear on website. Nice pool as well. Breakfast had great options and variety. Very pleased with stay.

10

John

Mar 25, 2024

·

Stayed 1 night

Great stay! My Granddaughter loved it. Very good breakfast compared to most.

6

Michael

Dec 25, 2023

·

Stayed 2 nights

Overall a nice stay, however the only reason we booked the hotel was for the swimming pool...which was closed for our entire stay. Additionally, the pancake making machine was out of order, and none of the breakfast food was labeled. Not completely ideal for folks with certain allergies, but I'm sure if I would asked, they would know so I'm not complaining on this piece, just calling it out as an opportunity. Speaking of opportunity, the breakfast was a bit of a let down. Biscuits were overdone the first morning, burnt the second morning. Bacon was charred to be almost unrecognizable. And the eggs also burnt and stale? I was at breakfast at 8am, not 10am which is when it is served until, how is it burnt and stale by then? The gym was luckily open and outside of 15lb dumbbells missing, everything worked fine. I enjoyed the staff as they were easily approachable, they didnt have any floss available which seemed odd, but again not the end of the world. Most us can live a night or two without it. Pleasant stay, would probably go back - if the pool were to open.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$130
February	$139
March	$144
April	$184
May	$171
June	$159
July	$144
August	$149
September	$169
October	$181
November	$141
December	$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $221	16 $189	17 $135	18 $147	19 $193
20 $115	21 $135	22 $151	23 $164	24 $193	25	26 $295
27 $133	28 $162	29 $178	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $209	2 $251	3 $250
4 $193	5 $222	6 $226	7 $226	8 $225	9 $202	10 $220
11 $164	12 $147	13 $193	14 $369	15 $268	16 $334	17
18 $255	19 $242	20 $244	21 $238	22 $184	23 $248	24
25 $158	26 $167	27 $189	28 $277	29 $267	30 $240	31 $241

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communciations)

Standard Room

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comminications)

Standard Room, 1 King Bed (Vineyard View)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room, 2 Queen Beds (Vineyard View)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Lexington North West-The Vineyard by IHG

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Prices for upcoming dates