Residence Inn by Marriott Memphis Germantown - Image 1

Residence Inn by Marriott Memphis Germantown - Room

Residence Inn by Marriott Memphis Germantown

Name: Residence Inn by Marriott Memphis Germantown
Address: 9314 Poplar Pike, Germantown, Memphis, Tennessee, United States of America, Memphis, Tennessee, United States of America
Rating: 7.67

"Comfortable beds"

"Great food menu"

"Well located"

"Rooms were clean and comfortable"

"Plenty of shopping options nearby"

"Welcoming staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Bicycle Rental

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Property description

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/...

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Guest reviews

7.7

Good

Based on 475 verified reviews

Who stays here?

Couple

20%

Family

80%

What guests think

AI-generated summary based on recent guest reviews

At Residence Inn Memphis Germantown, guests consistently praise friendly, attentive staff and a pleasant, safe location, while noting dated, worn areas and various maintenance issues such as sticky doors, aging fixtures, and occasional drainage or HVAC problems.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

SHERYL

Apr 14, 2026

·

Stayed 2 nights

The bkfst bar was the best we ve had in a long time. AC was very temperamental. The things that mattered were good but the overall condition of the hotel was poor.

10

Michael

Apr 13, 2026

·

Stayed 4 nights

Very friendly staff!

8

Stanley

Nov 20, 2025

·

Stayed 2 nights

The place was alright. We had to go to the front desk to get toilet paper as there was none in the room. The room was clean enough but the elevator was dirty.

10

Cynthia

Nov 16, 2025

·

Stayed 5 nights

The ladies at the front desk are the best. All 3 shifts worked together to solve an emergency need I had during my stay, which made a world of difference, not just for me, but for the people I was in town taking care of. I cannot stress enough how much these employees made a difference for me when I needed it most. I am forever grateful.

8

Phyllis

Sep 28, 2025

·

Stayed 1 night

Hall ways were dirty.

9314 Poplar Pike, Germantown, Memphis, Tennessee, United States of America

Location

With a stay at Residence Inn By Marriott Memphis Germantown, you'll be centrally located in Germantown, within a 10-minute drive of Baptist Memorial Hospital-Collierville and Mike Rose Soccer Complex. This hotel is 11.7 mi (18.8 km) from University of Memphis and 3.4 mi (5.5 km) from Cameron Brown Park.

Baptist Memorial Hospital-Collierville(2.7 miles)

Mike Rose Soccer Complex(3.2 miles)

Cameron Brown Park(3.4 miles)

Shoppes At Hacks Cross(3.7 miles)

Carriage Crossing(3.9 miles)

TPC Southwind(4.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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