Name: Holiday Inn Harrisburg East by IHG
Address: 815 South Eisenhower Boulevard, Harrisburg, Pennsylvania, United States of America, Harrisburg, Pennsylvania, United States of America
Rating: 6.98

Guest reviews

7

Pleasant

Based on 765 verified reviews

Who stays here?

Business

34%

Couple

16%

Family

39%

Group

6%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Holiday Inn Harrisburg East by IHG draws frequent praise for friendly staff and a convenient location near the airport and Hershey, but many guests report cleanliness problems, dated rooms, and maintenance issues that affect comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Kaylee

2 weeks ago

·

Stayed 2 nights

Will NEVER stay here again. The pool was closed, which okay cool. The power went out, meaning the elevators were down. My husband had to carry our stuff up 5 flights of stairs with no help from staff. I asked for sheets for the pull out bed & the front desk lady (Felicity? I think) told her coworker “I’m tired of needy guest, this is my last day” while I was still in earshot. So unprofessional & absolutely RUINED our family fun for the weekend. Pretty sure I lost my wallet there & no one is calling me back about it. & they have yet to release my hold for both of my rooms. 0/10 absolutely awful!

6

Jacquelyn

2 weeks ago

·

Stayed 1 night

The hotel itself was a hot mess. The pool was closed (main reason we chose this hotel to stay at for a cheer competition), there was no cable (they had power outages 2 days in a row). We got sheets for the pullout couch and there were crumbs in it. However, the guy at the front desk was sooo nice. I can’t imagine how mean people were to him with everything not working. But he was very composed, polite, told me I can cancel my room and stay somewhere else and it wouldn’t be a problem. If it wasn’t for him the hotel would definitely be rated a 1 or 2. But he is why I gave it a 3.

2

Stacey

2 weeks ago

·

Stayed 2 nights

We always try to stay at Holiday Inns. This was easily our worst experience at a Holiday Inn. Pool was closed, okay, disappointing, but things happen out of our control. Mold in my shower. Rooms were way smaller than expected. One of our rooms received dirty bedding for fold out couch. We were only allowed 3 towels per room, even though 1 room had 5 and the other room 4. Tvs did not work entire stay. Front staff did not seem to care about our concerns or complaints. Basically just said "sorry". A staff member actually complained about general managements laziness and not caring to correct or make this better. Highly do NOT recommend this hotel. We also got stuck in elevator and hard to find ice machine that worked.

2

Makailla

2 weeks ago

·

Stayed 1 night

Pool doesn’t work, TVs don’t work

2

James J

2 weeks ago

·

Stayed 1 night

I can't really say that this is an indictment on the hotel as a whole. This is just my personal experience during my visit. There was a plastic wrapper that you peel off the back of a sanitary napkin on the cushion chair in my room. There was only one towel in my room. Apparently from a previous storm several days prior, they lost TV service and it still hadn't been fixed. With not being able to watch TV, I wanted to spend time at the bar, which closed at an early 10 PM on a Saturday night. I am not the kind of person that's always looking for something for free or comps. I've even refused comps in the past for bad meals at restaurants. But I was kind of expecting some kind of discount or good faith gesture after my stay the next morning, when I checked out. I was nothing.

815 South Eisenhower Boulevard, Harrisburg, Pennsylvania, United States of America

Location

With a stay at Holiday Inn Harrisburg East by IHG in Middletown, you'll be near the airport, within a 15-minute drive of Pennsylvania Farm Show Complex and Susquehanna River. This hotel is 11.9 mi (19.1 km) from Hersheypark and 11.8 mi (19 km) from Hersheypark Stadium.

Susquehanna River(1.1 miles)

Penn State Harrisburg(3 miles)

Middletown & Hummelstown Railroad(4.5 miles)

Allyson Miller CRNP(5.8 miles)

Indian Echo Caverns(7 miles)

Appalachian Brewing Company(7.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site, but it is limited. Guests must contact the property in advance to reserve parking.

To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 4 to 6 for adults and children.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Yes, there is a free area shuttle service available. Guests must contact the property with arrival details before travel to arrange the transfer.

The property features wheelchair-accessible facilities, including step-free entrances and limited wheelchair-accessible rooms. There is also a computer station available for guests.

The hotel is located near Harrisburg International Airport, approximately 4.4 miles from the airport and within a 15-minute drive of the Pennsylvania Farm Show Complex and Susquehanna River. It is also 11.9 miles from Hersheypark.

Yes, there is an indoor pool available for guests, with access from 6:00 AM to 11:00 PM.

Holiday Inn Harrisburg East by IHG

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Holiday Inn Harrisburg East by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Holiday Inn Harrisburg East by IHG