Hotel Munsch Restaurant & Wellness, Colmar Nord - Haut-Koenigsbourg

Unfortunately had to complain on arrival about the room , was in the 5th floor ,. could not use the balcony as it was full of roosting.pigeons and covered in poo . We after much discussion given another room No tea or coffee facilities in room and paper drinking cups only.no wine glasses. No tissues in room . Thin towels. The receptionist was lacking in hospitality training, would have loved to see a smile The only good thing was the breakfast.

The first room smelled of cigarette smoke and the second room had spider webs throughout and the lamps had burned out bulbs throughout the room. The pictures on Expedia did not portray the room correctly. The room and bathroom was very old. Additionally, the breakfast was not appetizing. My family and I only stayed two nights. My wife wanted to leave immediately unfortunately we would have forfeited $700 so we stayed and endured the sorry accommodations. Never would recommend this facility.

Room was super clean, staff was helpful, breakfast was nice and hotel is in small vine village where you can taste lots of vines from yards.

Nice hotel in a good location with a lovely spa area. However, we weren’t informed that the restaurant needed to be booked in advance, and it was fully booked for all three days of our stay — quite inconvenient since the town has limited dining options.

Toilete wasn’t clean