Sunprime Atlantic View Suite & Spa
From
US$128
/ night
Prices for Sunprime Atlantic View Suite & Spa
Select dates to see prices and availability
From
US$128
/ night
Monthly average prices
Nightly prices at Sunprime Atlantic View Suite & Spa average US$248 in the cheapest month (April) and US$692 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$248 |
| May | US$328 |
| June | US$517 |
| July | US$692 |
| August | US$643 |
| September | US$618 |
A
M
J
J
A
S
Most expensive: July (~US$692)
Cheapest: April (~US$248)
About this property
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. This aparthotel also features complimentary wireless internet access and l...
Amenities
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. This aparthotel also features complimentary wireless internet access and lifeguards on site. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 250 individually furnished guestrooms, featuring kitchenettes with stovetops and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
Location
With a stay at Sunprime Atlantic View Suite & Spa in San Bartolomé de Tirajana (Maspalomas), you'll be within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. This aparthotel is 12.1 mi (19.5 km) from Playa del Cura and 16.1 mi (25.8 km) from Mogan Port.
What's nearby
Maspalomas Botanical Garden(0.6 Miles)
Yumbo Shopping Center(0.7 Miles)
Centro Cultural San Fernando de Maspalomas(0.7 Miles)
Holiday World Maspalomas(1 Miles)
Kasbah Shopping Center(1.1 Miles)
El Salvador Ecumenical Temple(1.1 Miles)
CITA Shopping Center(1.2 Miles)
Maspalomas Golf Course(1.3 Miles)
Paseo Costa Canaria(1.4 Miles)
English Beach(1.4 Miles)
Maspalomas Dunes(1.5 Miles)
Playa de Cochino(1.6 Miles)
Las Palmas Beaches(1.6 Miles)
Playas del Veril(1.6 Miles)
Las Burras Beach(2.1 Miles)
The nearest major airport is Gran Canaria Airport (LPA)(20.5 Miles)
Parking
Restaurant
Swimming pool
Business centre
Tour desk
Dry cleaning
Location
Avenida de Gran Canaria, 48, Playa del Ingles, Maspalomas, Canary Islands, Spain
Maspalomas Botanical Garden (0.6 Miles)
Yumbo Shopping Center (0.7 Miles)
Centro Cultural San Fernando de Maspalomas (0.7 Miles)
Holiday World Maspalomas (1 Miles)
Kasbah Shopping Center (1.1 Miles)
El Salvador Ecumenical Temple (1.1 Miles)
Room options
7
Apartment, 1 Bedroom
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
6
Studio
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
7
Apartment, 2 Bedrooms
Room details
4× Single Beds
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Sunprime Atlantic View Suite & Spa
8.9
Fabulous
Based on 1,656 verified reviews
Who stays here?
Business
0%
Couple
74%
Family
10%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Sunprime Atlantic View Suite & Spa is praised for its calm, adults-only atmosphere, friendly staff, and clean, spacious suites, creating a relaxed vibe that makes unwinding easy.
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What guests think
Across recent reviews, Sunprime Atlantic View Suite & Spa is praised for its calm, adults-only atmosphere, friendly staff, and clean, spacious suites, creating a relaxed vibe that makes unwinding easy.
Rooms are generally large and comfortable, though several note dated furniture, occasional maintenance issues, and a few cleanliness lapses. Breakfast and buffet options often impress for variety and quality, yet some guests found food not hot enough or evening meals average. Facilities include multiple pools, a gym with fitness classes, a small on-site shop and low-key entertainment; finding free sunbeds can require an early start at busy times. Expect a quiet, adult-focused stay with solid amenities, but not a brand-new feel.
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AI-generated summary based on recent guest reviews
Facilities
Multiple pools, a gym with fitness classes, spa, and a handy on-site minimarket earn praise; parking is easy and there’s low-key evening entertainment. Sunbed availability is usually good but can require early starts during busy periods.
Related guest reviews
6
Patrick
1 Feb 2025
·
Stayed 9 nights
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
10
Linda Rós
23 Oct 2025
·
Stayed 10 nights
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
10
Vilena
6 Oct 2024
·
Stayed 7 nights
It was a pleasant stay. Very nice hotel with perfect breackfast, huge choice, you can find everything you want to eat, even nuts and seeds, many vegetables and fruits! The room was big and comfortable, and there were great fitness options available, including Tabata, yoga, aqua fitness, and cross training. The staff were very friendly, and we were pleasantly surprised that breakfast was organized for us at 6 AM on our departure day. Thank you so much! One downside: at night, there was noise from the pool due to the running water, which made it difficult to sleep well with the balcony door open.
It was a pleasant stay. Very nice hotel with perfect breackfast, huge choice, you can find everything you want to eat, even nuts and seeds, many vegetables and fruits! The room was big and comfortable, and there were great fitness options available, including Tabata, yoga, aqua fitness, and cross training. The staff were very friendly, and we were pleasantly surprised that breakfast was organized for us at 6 AM on our departure day. Thank you so much! One downside: at night, there was noise from the pool due to the running water, which made it difficult to sleep well with the balcony door open.
6
Samantha
13 Dec 2023
·
Stayed 3 nights
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
10
Linda
29 Dec 2024
·
Stayed 7 nights
Helt supert hotell! Veldig bra uteområdet med 3 bassenger og masse solsenger, liten butikk med dagligvarer, treningsrom, spa-avdeling, billiard. Frokosten var bra! Var fornøyd med alt på dette hotellet, bra valuta for pengene!
Helt supert hotell! Veldig bra uteområdet med 3 bassenger og masse solsenger, liten butikk med dagligvarer, treningsrom, spa-avdeling, billiard. Frokosten var bra! Var fornøyd med alt på dette hotellet, bra valuta for pengene!
8
Federico
16 Oct 2022
·
Stayed 10 nights
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
10
Elena
11 Aug 2024
·
Stayed 7 nights
Ottimo hotel per una settimana di completa pace e relax. Ristorante con buffet buono e sempre vario, personale cortese e disponibile, per qualsiasi necessità sono a disposizione. Camere grandi con bagno finestrato e doccia ampia. Durante la giornata si possono anche fare attività gratuitamente come tennis, ping pong, biliardo, aquagym e utilizzate la palestra e sala fitness. Non meno importante, la presenza di un minimarket con tutte le cose essenziali per poter praticamente mai uscire dall'hotel a prezzi di mercato (souvenir compresi). Ogni sera sono presenti dei cantanti locali che animano il bar. Da sottolineare, la NON presenza di animatori che rovinerebbero la quiete.
Ottimo hotel per una settimana di completa pace e relax. Ristorante con buffet buono e sempre vario, personale cortese e disponibile, per qualsiasi necessità sono a disposizione. Camere grandi con bagno finestrato e doccia ampia. Durante la giornata si possono anche fare attività gratuitamente come tennis, ping pong, biliardo, aquagym e utilizzate la palestra e sala fitness. Non meno importante, la presenza di un minimarket con tutte le cose essenziali per poter praticamente mai uscire dall'hotel a prezzi di mercato (souvenir compresi). Ogni sera sono presenti dei cantanti locali che animano il bar. Da sottolineare, la NON presenza di animatori che rovinerebbero la quiete.
10
Liliana Patricia
6 Jun 2024
·
Stayed 3 nights
Well located, good parking and very nice room
Well located, good parking and very nice room
10
Paul
19 Jan 2025
·
Stayed 8 nights
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
10
Hazel
12 Aug 2025
·
Stayed 9 nights
Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.
Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is widely praised for spotless rooms and well-kept public areas, with many noting daily cleaning. A few report issues like hair or ants in rooms and stained lobby seating.
Related guest reviews
10
Laurence
19 Oct 2025
·
Stayed 19 nights
Cuisine équipée d'un frigo de bonne tzille, micronde et plaque de cuisson. Vaisselle en quantité suffisante. Chambre nettoyée chaque jour. Super propre.
Cuisine équipée d'un frigo de bonne tzille, micronde et plaque de cuisson. Vaisselle en quantité suffisante. Chambre nettoyée chaque jour. Super propre.
10
Linda Rós
23 Oct 2025
·
Stayed 10 nights
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
10
Jean-Baptiste
14 Sept 2022
·
Stayed 4 nights
Je ne pensais pas que je pourrais donner un 5/5 et ici c'est le cas ! Le personnel est absolument gentil et vous aide pendant tout votre séjour. L'établissement est très propre, les chambres sont bien nettoyés. Concernant la nourriture, elle était aussi très bonne et très variés impossible de ne pas trouver son bonheur. L'hôtel mérite vraiment les excellents commentaires. Vous pouvez y aller les yeux fermés...
Je ne pensais pas que je pourrais donner un 5/5 et ici c'est le cas ! Le personnel est absolument gentil et vous aide pendant tout votre séjour. L'établissement est très propre, les chambres sont bien nettoyés. Concernant la nourriture, elle était aussi très bonne et très variés impossible de ne pas trouver son bonheur. L'hôtel mérite vraiment les excellents commentaires. Vous pouvez y aller les yeux fermés...
10
Kerri
28 Aug 2022
·
Stayed 7 nights
Terrific hotel. Good food. Friendly staff. Super clean.
Terrific hotel. Good food. Friendly staff. Super clean.
8
Marie-Cécile
21 Feb 2026
·
Stayed 3 nights
La chambre n’était pas très propre : touffes de cheveux sur le sol de la salle de bains et bâtonnet de glaces, saletés dans la chambre. La chambre pourrait par ailleurs être rafraîchie (sol, mobilier) mais elle reste agréable et spacieuse.
La chambre n’était pas très propre : touffes de cheveux sur le sol de la salle de bains et bâtonnet de glaces, saletés dans la chambre. La chambre pourrait par ailleurs être rafraîchie (sol, mobilier) mais elle reste agréable et spacieuse.
10
Jonathan
18 Oct 2022
·
Stayed 7 nights
Excellent hotel, very friendly staff, very clean and nice and quiet
Excellent hotel, very friendly staff, very clean and nice and quiet
10
Mark Peter
18 Oct 2024
·
Stayed 5 nights
Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!
Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!
8
Federico
16 Oct 2022
·
Stayed 10 nights
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
6
Anthony
27 Sept 2025
·
Stayed 6 nights
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
10
Paul
19 Jan 2025
·
Stayed 8 nights
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and comfortable, often with balconies and kitchenettes, but decor and furniture can feel dated. Some mention slow or inconsistent Wi-Fi, occasional noise near pools, hard beds, or air-conditioning and bathroom wear in certain units.
Related guest reviews
8
Julie
17 Feb 2025
·
Stayed 4 nights
Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .
Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .
10
Vilena
6 Oct 2024
·
Stayed 7 nights
It was a pleasant stay. Very nice hotel with perfect breackfast, huge choice, you can find everything you want to eat, even nuts and seeds, many vegetables and fruits! The room was big and comfortable, and there were great fitness options available, including Tabata, yoga, aqua fitness, and cross training. The staff were very friendly, and we were pleasantly surprised that breakfast was organized for us at 6 AM on our departure day. Thank you so much! One downside: at night, there was noise from the pool due to the running water, which made it difficult to sleep well with the balcony door open.
It was a pleasant stay. Very nice hotel with perfect breackfast, huge choice, you can find everything you want to eat, even nuts and seeds, many vegetables and fruits! The room was big and comfortable, and there were great fitness options available, including Tabata, yoga, aqua fitness, and cross training. The staff were very friendly, and we were pleasantly surprised that breakfast was organized for us at 6 AM on our departure day. Thank you so much! One downside: at night, there was noise from the pool due to the running water, which made it difficult to sleep well with the balcony door open.
6
Samantha
13 Dec 2023
·
Stayed 3 nights
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
10
Emily
1 Oct 2024
·
Stayed 6 nights
Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!
Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!
10
GRANT
9 Nov 2024
·
Stayed 4 nights
Great property, which has been newly refurbished. Rooms are nice and big with a nice balcony. My only comment would be regarding furniture quality in rooms are a little worn. Pool area outstanding one of the nicest I’ve been to.
Great property, which has been newly refurbished. Rooms are nice and big with a nice balcony. My only comment would be regarding furniture quality in rooms are a little worn. Pool area outstanding one of the nicest I’ve been to.
10
Jonathan
16 Oct 2023
·
Stayed 3 nights
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
10
Mark Peter
18 Oct 2024
·
Stayed 5 nights
Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!
Huge room. Great staff and amazingly clean and well maintained. Some features of the room are a little dated but this will not spoil your stay at this hotel. The food is also generous and well thought out. A great place to stay!
8
Federico
16 Oct 2022
·
Stayed 10 nights
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
6
Anthony
27 Sept 2025
·
Stayed 6 nights
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
10
Susan
4 Feb 2024
·
Stayed 10 nights
We stayed for 10 nights. On our arrival we were greeted by cheerful staff and the check in was simple and quick. The apartment was clean and tidy, there was a good size bathroom with a great shower, We enjoyed having uk tv channels. The rooms are a bit dated and tired but still very functional and clean.
We stayed for 10 nights. On our arrival we were greeted by cheerful staff and the check in was simple and quick. The apartment was clean and tidy, there was a good size bathroom with a great shower, We enjoyed having uk tv channels. The rooms are a bit dated and tired but still very functional and clean.
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AI-generated summary based on recent guest reviews
Service
Staff are consistently described as friendly, helpful and professional, with smooth check-in, welcome drinks, and thoughtful touches like early breakfast. Isolated complaints cite unhelpful reception, poor issue resolution, or inconsistent information.
Related guest reviews
10
Guy
26 Nov 2024
·
Stayed 4 nights
Crew is very kind and professional. We really enyoyed our stay. Thank you very much
Crew is very kind and professional. We really enyoyed our stay. Thank you very much
10
Linda Rós
23 Oct 2025
·
Stayed 10 nights
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
We were there for 10 days. Very clean and relaxed vibes. Staff very friendly and helpfull. Pool area clean, relaxfull and always sunbeds up for grabs.
8
Michaela
18 Oct 2024
·
Stayed 7 nights
Property overall was good. Facilities good. No rush for sunbeds, gym was good. Check-in wasn’t the best. Staff were not very helpful. Despite check-in time stating 1200 they wouldn’t let us check in until 1400. Did not offer us glass of cava that we seen other guests getting. Didn’t tell us where we could get changed or offer us pool towels. Reception staff not the most approachable and seem uninterested. Other staff within hotel excellent. No pool bar.
Property overall was good. Facilities good. No rush for sunbeds, gym was good. Check-in wasn’t the best. Staff were not very helpful. Despite check-in time stating 1200 they wouldn’t let us check in until 1400. Did not offer us glass of cava that we seen other guests getting. Didn’t tell us where we could get changed or offer us pool towels. Reception staff not the most approachable and seem uninterested. Other staff within hotel excellent. No pool bar.
10
Alexander
30 Mar 2025
·
Stayed 3 nights
Lovely well located hotel with friendly staff.
Lovely well located hotel with friendly staff.
10
Leonila
4 Jul 2024
·
Stayed 5 nights
Estancia agradable, personal amable y servicial
Estancia agradable, personal amable y servicial
10
Jonathan
16 Oct 2023
·
Stayed 3 nights
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
10
Birgit
10 Apr 2024
·
Stayed 7 nights
Hotel is wonderful and staff is helpful and very friendly. Highly recommended! Thanks for the fantastic stay! We will definitely come back.
Hotel is wonderful and staff is helpful and very friendly. Highly recommended! Thanks for the fantastic stay! We will definitely come back.
6
Anthony
27 Sept 2025
·
Stayed 6 nights
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
10
Paul
19 Jan 2025
·
Stayed 8 nights
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
Absolutely loved our stay here, our new place to stay in Playa del ingles. Spotlessly clean, well maintained pool and gardens, on-site store and bar. Friendly staff, fast and welcoming check in with free drink. Great breakfast - well managed. Loved every minute, well be returning
10
Theo
25 Jun 2024
·
Stayed 12 nights
Wederom wéér een heerlijke vakantie gehad in dit leuk gezellig zeer gastvrij Sunprime met een zeer goede service! Alle medewerkers zijn super aardig en staan 24/7 voor je klaar. Een compliment aan iedereen bij Sunprime 👌🔝. Dank voor alles en ja……wij komen weer terug. Groetjes Theo en Regina (457).
Wederom wéér een heerlijke vakantie gehad in dit leuk gezellig zeer gastvrij Sunprime met een zeer goede service! Alle medewerkers zijn super aardig en staan 24/7 voor je klaar. Een compliment aan iedereen bij Sunprime 👌🔝. Dank voor alles en ja……wij komen weer terug. Groetjes Theo en Regina (457).
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AI-generated summary based on recent guest reviews
Location
Set in a quiet area within walking distance of Yumbo and other amenities, with easy taxi and bus access and ample parking. The beach is around 25-30 minutes on foot; one guest felt uneasy walking at night.
Related guest reviews
10
Mark
30 Jan 2024
·
Stayed 3 nights
We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!
We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!
6
Patrick
1 Feb 2025
·
Stayed 9 nights
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
6
Samantha
13 Dec 2023
·
Stayed 3 nights
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
10
Emily
1 Oct 2024
·
Stayed 6 nights
Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!
Lovely hotel, nice and clean! room was big and kitchen area was lovely touch. Pool was lovely and seating area was nice! perfect can’t complain! - note beach is 30 min walk but taxis as outside the hotel 24/7!
8
Annabella
28 Nov 2024
·
Stayed 3 nights
Good location and staff were great.
Good location and staff were great.
10
Alexander
30 Mar 2025
·
Stayed 3 nights
Lovely well located hotel with friendly staff.
Lovely well located hotel with friendly staff.
8
Philipp
11 Mar 2025
·
Stayed 7 nights
Für eine Woche okay. Ruhiges Hotel. Eher älteres Publikum. Zu Fuß kommt man gut in die Stadt. Strand ist schon eine gute Stunde entfernt
Für eine Woche okay. Ruhiges Hotel. Eher älteres Publikum. Zu Fuß kommt man gut in die Stadt. Strand ist schon eine gute Stunde entfernt
6
Anthony
27 Sept 2025
·
Stayed 6 nights
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
First night of a 6 night stay was not good. The rest of the stay was okay. I checked in around 9pm on the first night. I asked about the fitness center / gym onsite, but was told there was no fitness center / gym onsite. Even though I mentioned that was part of the reservation. I ended up purchasing a 40 euroweek membership elsewhere, then found out there was indeed a fitness center / gym onsite. I left for dinner, then came back to my hotel around midnight hoping to come back to a cool room. To my surprise, my air conditioning was not working. I also noticed the shower floor was peeling and the shower drain was not draining. The offered a table fan as a solution. The overnight manager and security guard both agreed the air conditioning was not working. From the hours of about 1:45 AM to 7AM, I was in my room. Restless due to the hot room. They compensated with a dinner. Upon checking in, I was welcomed with a glass of champagne / prosecco. Nice gesture, however, the couches in the lobby area were dirty / stained. Please note its cancellation policy. They will not compensate you or for these inconveniences. And please note its location. I didn’t always feel safe walking to / from the hotel at night. I made it a point to one of the security guards as I was definitely being followed back to the hotel at night. Hopefully my experience was just an unfortunate matter. I have a really high tolerance for inconveniences, but not when the hotel can do more. Never again!
10
Liliana Patricia
6 Jun 2024
·
Stayed 3 nights
Well located, good parking and very nice room
Well located, good parking and very nice room
10
Hervé
12 Aug 2022
·
Stayed 12 nights
Cet hôtel est une formidable trouvaille sur Expedia. Situé à l'entrée de la ville, assez loin de la mer donc, le Sunprime est un très bel hôtel avec des prestations de qualité. Ses points forts: 1) en tout premier lieu, la restauration. Nous n'avons jamais eu une telle qualité dans un resort. Produits frais, variés, cuisinés sur place (le risotto est une merveille, les suchis réalisés par le maître suchi un délice). Un personnel charmant et attentif qui passe chaque seconde libre à nettoyer, ranger les moins recoins du restaurant pour offrir un confort incroyable. 2) les piscines extérieures très agréables (27°C le matin, 33°C l'après-midi en août). Tout le plaisir du "adult only": un vrai calme pour des vacances reposantes. 3) les cocktails de l'offre All Inclusive au bar avant et/ou après dîner avec de la musique live. Nous avons loué une voiture toute la semaine depuis l'aéroport situé à 20mn lors de notre réservation par Expedia et c'était vraiment idéal pour découvrir l'Ile (loueur: GOLDCAR, sans problème). Il est très facile de se garer devant le Sunprime. La ville de Maspalomas n'est pas incroyable. Évitez la Playa del Ingles, bondée et avec un front de mer très laid (quelqu'un à la mairie ne doit pas avoir le sens de l'esthétisme). Nous recommandons plutôt le lever de soleil sur les dunes vers 6h00-6h30 du matin et une balade plus chic du côté du phare.
Cet hôtel est une formidable trouvaille sur Expedia. Situé à l'entrée de la ville, assez loin de la mer donc, le Sunprime est un très bel hôtel avec des prestations de qualité. Ses points forts: 1) en tout premier lieu, la restauration. Nous n'avons jamais eu une telle qualité dans un resort. Produits frais, variés, cuisinés sur place (le risotto est une merveille, les suchis réalisés par le maître suchi un délice). Un personnel charmant et attentif qui passe chaque seconde libre à nettoyer, ranger les moins recoins du restaurant pour offrir un confort incroyable. 2) les piscines extérieures très agréables (27°C le matin, 33°C l'après-midi en août). Tout le plaisir du "adult only": un vrai calme pour des vacances reposantes. 3) les cocktails de l'offre All Inclusive au bar avant et/ou après dîner avec de la musique live. Nous avons loué une voiture toute la semaine depuis l'aéroport situé à 20mn lors de notre réservation par Expedia et c'était vraiment idéal pour découvrir l'Ile (loueur: GOLDCAR, sans problème). Il est très facile de se garer devant le Sunprime. La ville de Maspalomas n'est pas incroyable. Évitez la Playa del Ingles, bondée et avec un front de mer très laid (quelqu'un à la mairie ne doit pas avoir le sens de l'esthétisme). Nous recommandons plutôt le lever de soleil sur les dunes vers 6h00-6h30 du matin et une balade plus chic du côté du phare.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and buffet meals are widely praised for quality, variety and dietary options, with drinks included on some plans and good cocktails. Some reviews note food temperature issues and that certain dinners felt average or lacked variety.
Related guest reviews
10
Mark
30 Jan 2024
·
Stayed 3 nights
We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!
We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!
6
Patrick
1 Feb 2025
·
Stayed 9 nights
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
Heel vriendelijk personeel, veel parkeerplaats voor hotel. 2 km wandelen tot aan de zee.Ruime kamers. We waren er eind januari en het animatieprogramma beperkte zich tot wat aquafitness. In de avond 5 maal per week optreden van zangduo's. Het eten is voldoende gevarieerd, maar dikwijls koud.
10
Crystal
11 Jul 2024
·
Stayed 3 nights
OMG, This is my new favourite place to be! Sunprime Atlantic is an amazing place to stay! The food, the cleanliness, the staff everything about it amazing! Super gay friendly which is lovely as me and my group are gay girlies, we all felt completely safe to be free and open, no hatred anywhere even the areas that we explored we could hold hands And everything without discrimination. All of the staff have such a positive attitude, everyone was super friendly and when we had questions they happily answered! We had all inclusive which was amazing, the food was stunning, load of variety and of course all the alcohol and soft drinks you could have! Again all staff were amazing but a massive massive shout out and gratitude to the bartender Pablo he made us the most amazing cocktails! We had san Francisco’s and Hawaii’s, he made them with TLC and made us some really nice shots! There was another lady who I cannot remember the name of in the canteen area but she was so lovely and friendly so shout out to her too! I will deffo be recommending this hotel to everyone I know and I will for sure be coming back 10/10 service for everything from check in to check out everything went so smoothly and was amazing! Also loads of food was included with the all inclusive including snacks from the little shop on site! The buffet was fantastic every night for dinner they have a different theme for food! Drinks were amazing as mentioned previously! I cannot wait to book to come here again!
OMG, This is my new favourite place to be! Sunprime Atlantic is an amazing place to stay! The food, the cleanliness, the staff everything about it amazing! Super gay friendly which is lovely as me and my group are gay girlies, we all felt completely safe to be free and open, no hatred anywhere even the areas that we explored we could hold hands And everything without discrimination. All of the staff have such a positive attitude, everyone was super friendly and when we had questions they happily answered! We had all inclusive which was amazing, the food was stunning, load of variety and of course all the alcohol and soft drinks you could have! Again all staff were amazing but a massive massive shout out and gratitude to the bartender Pablo he made us the most amazing cocktails! We had san Francisco’s and Hawaii’s, he made them with TLC and made us some really nice shots! There was another lady who I cannot remember the name of in the canteen area but she was so lovely and friendly so shout out to her too! I will deffo be recommending this hotel to everyone I know and I will for sure be coming back 10/10 service for everything from check in to check out everything went so smoothly and was amazing! Also loads of food was included with the all inclusive including snacks from the little shop on site! The buffet was fantastic every night for dinner they have a different theme for food! Drinks were amazing as mentioned previously! I cannot wait to book to come here again!
8
Julie
17 Feb 2025
·
Stayed 4 nights
Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .
Rooms fairly basic but clean . Beds not comfortable . Huge pool areas lots of sunbeds . Food not hot at breakfast , cold selection good .
10
Ly
7 Sept 2025
·
Stayed 5 nights
Me ha gustado todo. El buffet necesita variedad, el almuerzo y cena mas comida saludable y variada
Me ha gustado todo. El buffet necesita variedad, el almuerzo y cena mas comida saludable y variada
10
Mr James
9 Mar 2025
·
Stayed 9 nights
Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.
Always good to see a wide range of meat & dairy-free options at the breakfast buffet. Friendly staff, a quiet relaxing environment and clean functional surroundings. Everything we wanted, would happily recommend.
10
Stephanie
25 Jan 2026
·
Stayed 4 nights
Hotel de taille humaine. Adult only ce qui est apréciable. Grande chambre. Repas très corrects et boissons comprises avec la demi pension. Personnel sympathique. 2 piscines très boen avec sièges libres.
Hotel de taille humaine. Adult only ce qui est apréciable. Grande chambre. Repas très corrects et boissons comprises avec la demi pension. Personnel sympathique. 2 piscines très boen avec sièges libres.
10
Jonathan
16 Oct 2023
·
Stayed 3 nights
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
10
Hazel
12 Aug 2025
·
Stayed 9 nights
Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.
Excellent accomodation, few improvements could be made but this is the same for all properties, plenty of sun loungers and relaxed environment. Food is good. Entertainment is average at the hotel.
10
Hervé
12 Aug 2022
·
Stayed 12 nights
Cet hôtel est une formidable trouvaille sur Expedia. Situé à l'entrée de la ville, assez loin de la mer donc, le Sunprime est un très bel hôtel avec des prestations de qualité. Ses points forts: 1) en tout premier lieu, la restauration. Nous n'avons jamais eu une telle qualité dans un resort. Produits frais, variés, cuisinés sur place (le risotto est une merveille, les suchis réalisés par le maître suchi un délice). Un personnel charmant et attentif qui passe chaque seconde libre à nettoyer, ranger les moins recoins du restaurant pour offrir un confort incroyable. 2) les piscines extérieures très agréables (27°C le matin, 33°C l'après-midi en août). Tout le plaisir du "adult only": un vrai calme pour des vacances reposantes. 3) les cocktails de l'offre All Inclusive au bar avant et/ou après dîner avec de la musique live. Nous avons loué une voiture toute la semaine depuis l'aéroport situé à 20mn lors de notre réservation par Expedia et c'était vraiment idéal pour découvrir l'Ile (loueur: GOLDCAR, sans problème). Il est très facile de se garer devant le Sunprime. La ville de Maspalomas n'est pas incroyable. Évitez la Playa del Ingles, bondée et avec un front de mer très laid (quelqu'un à la mairie ne doit pas avoir le sens de l'esthétisme). Nous recommandons plutôt le lever de soleil sur les dunes vers 6h00-6h30 du matin et une balade plus chic du côté du phare.
Cet hôtel est une formidable trouvaille sur Expedia. Situé à l'entrée de la ville, assez loin de la mer donc, le Sunprime est un très bel hôtel avec des prestations de qualité. Ses points forts: 1) en tout premier lieu, la restauration. Nous n'avons jamais eu une telle qualité dans un resort. Produits frais, variés, cuisinés sur place (le risotto est une merveille, les suchis réalisés par le maître suchi un délice). Un personnel charmant et attentif qui passe chaque seconde libre à nettoyer, ranger les moins recoins du restaurant pour offrir un confort incroyable. 2) les piscines extérieures très agréables (27°C le matin, 33°C l'après-midi en août). Tout le plaisir du "adult only": un vrai calme pour des vacances reposantes. 3) les cocktails de l'offre All Inclusive au bar avant et/ou après dîner avec de la musique live. Nous avons loué une voiture toute la semaine depuis l'aéroport situé à 20mn lors de notre réservation par Expedia et c'était vraiment idéal pour découvrir l'Ile (loueur: GOLDCAR, sans problème). Il est très facile de se garer devant le Sunprime. La ville de Maspalomas n'est pas incroyable. Évitez la Playa del Ingles, bondée et avec un front de mer très laid (quelqu'un à la mairie ne doit pas avoir le sens de l'esthétisme). Nous recommandons plutôt le lever de soleil sur les dunes vers 6h00-6h30 du matin et une balade plus chic du côté du phare.
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AI-generated summary based on recent guest reviews
10
Anna
16 Aug 2026
·
Stayed 22 nights
I love this hotel - like coming into a ’bubble ’ and be able to relax
I love this hotel - like coming into a ’bubble ’ and be able to relax
10
Evie
16 Jun 2026
·
Stayed 4 nights
Big studio room! Plenty of space very clean can’t fault the property at all. Breakfast had plenty of choice. Pool was beautiful lots of beds and no need to reserve early doors as it was never a problem.
Big studio room! Plenty of space very clean can’t fault the property at all. Breakfast had plenty of choice. Pool was beautiful lots of beds and no need to reserve early doors as it was never a problem.
8
huiqin
5 Jun 2026
·
Stayed 10 nights
Food is great! WiFi is poor.room is comfortable
Food is great! WiFi is poor.room is comfortable
10
Dina Elise mo
19 Mar 2026
·
Stayed 6 nights
The gym was the only place that was not especially clean
The gym was the only place that was not especially clean
10
Charlotte
18 Mar 2026
·
Stayed 7 nights
Lovely sized room, fantastic shower & comfortable bed with a decent sized balcony. The whole hotel was kept very clean throughout the duration of our stay. Good fitness facilities - gym was well equipped and never too busy. Although we did not do any of the fitness classes, they were clearly popular! Different themed buffet each nice with all inclusive - Asian/italian/Canarian. We found lots to eat for breakfast, lunch & dinner. All inclusive snack offering outside of these times was okay - some baguettes/fruit pots/small ice cream pots. We liked being able to help ourselves to beer, wine, sangria & soft & hot drinks on tap. Cocktails weren’t the best, a very bad margarita put us off ordering another one, the limoncello royale very tasty though! A much older clientele to what we are used to and the nightly entertainment definitely catered for the elderly generation. Plenty of sunbeds, lovely pool area with three decent sized swimming pools.
Lovely sized room, fantastic shower & comfortable bed with a decent sized balcony. The whole hotel was kept very clean throughout the duration of our stay. Good fitness facilities - gym was well equipped and never too busy. Although we did not do any of the fitness classes, they were clearly popular! Different themed buffet each nice with all inclusive - Asian/italian/Canarian. We found lots to eat for breakfast, lunch & dinner. All inclusive snack offering outside of these times was okay - some baguettes/fruit pots/small ice cream pots. We liked being able to help ourselves to beer, wine, sangria & soft & hot drinks on tap. Cocktails weren’t the best, a very bad margarita put us off ordering another one, the limoncello royale very tasty though! A much older clientele to what we are used to and the nightly entertainment definitely catered for the elderly generation. Plenty of sunbeds, lovely pool area with three decent sized swimming pools.
FAQs about Sunprime Atlantic View Suite & Spa
Is parking available at the property?
Parking is available at the property, but it is limited. Free parking is offered.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 16.50 per person.
Are pets allowed at the property?
Pets are not allowed at the property. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Playa del Ingles, Maspalomas, within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. It is approximately 32.9 km from Gran Canaria Airport.
Does the property have a swimming pool?
Yes, the property features 3 outdoor swimming pools, including an outdoor heated pool. The pools are available for guests to enjoy during their stay.
What are the policies for guests staying with children?
Children are not permitted at the property as it is an adults-only hotel.
What are the policies regarding extra beds and cribs?
The property does not allow extra beds or cribs, as it is an adults-only hotel.
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Prices in USD for 2 guests, updated daily.
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- 2026-11-29: 698.5738549987793USD
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 16 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- The property is professionally cleaned.
Business details
Property registration number H-35/2/0195
- Fee for buffet breakfast: approximately EUR 17 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Tour desk
Dry cleaning
General
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Body treatments
Facial treatments
Packed lunches
Breakfast in the room
Adults only
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Billiards
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Internet
Free wi-fi