Is parking available at the property?

Yes, free parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 14 per person.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of EUR 45 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Can Pastilla, Palma de Mallorca, just a 3-minute drive from Playa de Palma and 9 minutes from Plaza Espana. It is approximately 2.7 km from Palma de Mallorca Airport.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and open from March 15 to November 15, with access available from 10:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Guests under 16 years old are not permitted at this adults-only property.

AluaSoul Palma Hotel Adults Only in Palma de Mallorca

Average nightly price at AluaSoul Palma Hotel Adults Only - Hyatt Inclusive Collection by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$107
March	US$118
April	US$172
May	US$270
June	US$289
July	US$281
August	US$353
September	US$437
October	US$191
November	US$128
December	US$169

What guests think

At AluaSoul Palma Hotel Adults Only, guests consistently praise friendly staff, clean modern spaces, and a generous breakfast, with a seafront location near the airport that's convenient for Palma and coastal walks but brings noticeable aircraft noise.

Rooms are often spacious with sea-view balconies, though some report thin walls, hard mattresses, and air conditioning that is off or ineffective at times. Facilities feel modern, with a pleasant pool and bar and optional club perks, but guests note limited pool hours, paid or difficult parking, and occasional issues with bike quality or free water availability. It suits adults seeking convenience and views, as long as you can tolerate flight noise and occasional operational issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities feel modern with a pleasant pool area and bar, seafront promenade access, and optional club perks; bikes are available. Common drawbacks include limited pool hours, occasional cold pool water and limited sunbeds, paid or difficult parking, and no complimentary water.

Related guest reviews

10

Dara Singh

17 Jul 2025

·

Stayed 3 nights

Amazing buffet(although pricey). Great amenities. Great staff. Good time! Only issue: no water dispenser other than the hidden one in the gym that staff won't tell you about :P

6

Ryan

23 Aug 2023

·

Stayed 5 nights

Be careful when booking this hotel - if you don’t book the very best rooms you will be put in rooms to the rear of the hotel. Some do have full sea views but you are basically next to the airport on the main flight path and it is incredibly noisy - you are not warned about this. Sun beds are incredibly limited wit little space to sit near the pool the hotel is too big for the social space available.

8

Annette

1 Feb 2025

·

Stayed 7 nights

Die Nähe zu Palma ist mit dem Rad super. Die Leihräder vom Hotel sind günstig aber in schlechtem Zustand... Schade! Das Essen könnte etwas mehr spanisch sein, es fehlt an Täglichem Iberico Schinken und spanischem Manchego Käse! Das Frühstück ist super und es gibt eine große Auswahl an frischem Obst! Das Personal ist sehr freundlich! Der Fluglärm könnte störend sein.

Translate

6

Katharine Clare

7 Jul 2025

·

Stayed 8 nights

Pool open 10 til 6pm only when lifeguard employed. No free water. Pool staff and food vg. Front sea room lively view

10

Lisa

9 Jul 2024

·

Stayed 6 nights

The location of this hotel is perfection. Set in a beautiful quiet bay, and right next to the gorgeous coastline promenade walk to Palma, but a short walk to a lovely selection of restaurants. I had a room with a Bali bed which was great for afternoon naps and reading my book. The upstairs deck was nice and quiet and never a problem to get a sunbed. The whole hotel has a high standard of cleanliness. My room was spacious, hairdryer brilliant and shower nice and powerful and hot. The small fridge in the room was good for keeping bottled water cold. Only constructive feedback was a lack of small touches you get in other hotels - water replenished each day or robes. The pool closed at 6pm which seemed quite early. There was also no room service. I loved my stay and will be back in the near future, thank you for a great stay!

10

Agne

23 Oct 2025

·

Stayed 2 nights

Excellence service. Very clean in the public areas. Quiet. Good breakfast and dinner. Perfect location. Free Bali beds-perfect extra for your relax. In 5* hotel inPalma they were charging 40€ for the day.. Not sure why our cards didn’t work for the rooftop terrace. But as we were there just for the day and a half-it didn’t bother us. Definitely recommend this hotel

8

Amber

28 Sept 2025

·

Stayed 2 nights

The pool only opened at 10am, which felt a bit late for September. The rooms were very clean, and the hotel is perfect for a quick weekend break as it’s so close to the airport. You can see and hear planes, but we expected this, so it wasn’t a problem. Breakfast was fine overall, although the cappuccino didn’t really taste like one. A highlight was the great walk and cycle path right outside the hotel that leads all the way to Palma. We also hired bikes directly through the hotel, thanks to their partnership with a nearby cycle centre. Bike hire 8euros per day.

8

Sarah

17 Jul 2025

·

Stayed 3 nights

We had a fabulous stay, very clean and lovely room. We had an issue checking in as the computers were not working however the chap on duty was very apologetic. Air conditioning could have been colder but we were unable to change the settings. Meals and drinks very reasonably priced and good quality. The only real issue we had was with the lifeguard, we left our beds to have some lunch in your restaurant and he threw our bags and towels off the beds. When I challenged him he said we had been gone an hour, the couple next to us said he threw them off when we had been gone only 10 minutes, he was extremely rude to me and my husband. We adhered to the not putting your towels on the subbed until 10am when other were putting them out at 07.30. Apart from this we had a great stay.

10

Catherine

1 Jun 2024

·

Stayed 3 nights

Modern, clean, good service great breakfast, nice pool area

10

Daniel

12 Jan 2025

·

Stayed 4 nights

Sehr schön gelegenes Hotel mit super nettem Personal. Fitnessstudio und Sauna, auch alles dabei. Wir kommen gerne wieder.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are widely described as very clean. A few guests noted dead insects or housekeeping being noisy or entering despite Do Not Disturb.

Related guest reviews

10

Siwei

29 Sept 2025

·

Stayed 1 night

Staff professional and friendly, room clean, overall great experience

10

angela

14 Feb 2026

·

Stayed 5 nights

Spacious room that was right at the front of the hotel with a good size balcony and great sea views. It was super clean and the bed was very comfortable. Excellent buffet breakfast.

2

Nicole

5 Jun 2023

·

Stayed 1 night

There were unfortunately dead insects all over the room including flies and pincher bugs. It felt very dirty and made me really uncomfortable to sleep there.

10

Carina

21 Dec 2025

·

Stayed 5 nights

Allt var bra på hotellet. Trevlig personal, frukosten👌rummen bra utrustade och rena.

Translate

10

Agne

23 Oct 2025

·

Stayed 2 nights

Excellence service. Very clean in the public areas. Quiet. Good breakfast and dinner. Perfect location. Free Bali beds-perfect extra for your relax. In 5* hotel inPalma they were charging 40€ for the day.. Not sure why our cards didn’t work for the rooftop terrace. But as we were there just for the day and a half-it didn’t bother us. Definitely recommend this hotel

8

Michel

16 Feb 2023

·

Stayed 1 night

Hôtel avec une belle vue et proche de la mer, propreté irréprochable, gentillesses du personnel, vélos mis a disposition vraiment pas cher, trottinettes sur place en location. je recommande. chambre idéale dans l'lequel on est bien. SUPER

Translate

8

Hans-Jörg

28 Dec 2024

·

Stayed 5 nights

Gutes, sauberes Hotel nahe Flughafen, sehr kurzer Transfer, sehr freundliches Personal mit gutem Service

Translate

10

Manuela

24 Jun 2025

·

Stayed 5 nights

sehr gute Lage, direkt am Meer, sehr nettes und aufmerksames Personal, das Hotel wirkt sehr modern und neu renoviert, die Zimmer sind sehr sauber und werden täglich gereinigt, das Essen (Buffet) ist reichlich und abwechslungsreich, man kann sich super am Pool und in der Hotelanlage erholen, es ist auf jeden Fall empfehlenswert, wir haben uns sehr wohl gefühlt

Translate

10

Janet

29 Dec 2025

·

Stayed 6 nights

Lovely hotel in quiet location. Rooms clean and comfortable. Staff friendly. Breakfast very good with wide variety.

10

Yousra

11 Jun 2025

·

Stayed 1 night

Very clean with great customer service team

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious with sea-view balconies and comfortable beds. Downsides include aircraft noise and thin walls, occasional very firm mattresses, balcony doors that block sound poorly, and air conditioning that is off or ineffective at times.

Related guest reviews

8

Jeff

4 Oct 2024

·

Stayed 1 night

The hotel was lovely, the staff both friendly and professional. The restaurant was excellent, breakfast first class and the best dinner I have eaten in any Spanish hotel at a very reasonable price. The room was spacious with a good view and the bed was very comfortable. The balcony was a bonus but the doors out to it were fiddly and not at all sound proof which was a major drawback as the hotel is just beyond the airport and the constant take offs from 6 am to 10 pm are intrusive and not conducive to a leisurely morning wake up. If the rooms were soundproofed with new doors the hotel would be perfect

10

angela

14 Feb 2026

·

Stayed 5 nights

Spacious room that was right at the front of the hotel with a good size balcony and great sea views. It was super clean and the bed was very comfortable. Excellent buffet breakfast.

8

fredrik

18 Oct 2025

·

Stayed 7 nights

Forferdelig dårlige og harde senger. Disse er klar for utskifting. Ingen komfort i det hele tatt. Det samme gjelder putene. De er alt for harde.

Translate

10

Annie

14 May 2023

·

Stayed 1 night

Lovely hotel within a 10 minute drive of Palma Airport. The room was clean and we had a lovely view of the sea from our balcony. Great choices of food for breakfast. The bar was also nice with a good view of the sea. Staff were friendly and facilities were great - lovely pool with plenty of loungers. Overall a great experience and would definitely stay again.

8

Julie

6 Jul 2025

·

Stayed 3 nights

Hotel great, but rooms on side of airport are very noisy, no sleep for nearly 3 nights

10

Martin

7 May 2024

·

Stayed 12 nights

Nice location. Good layout and not a huge hotel so plenty of space for the guests, some aeroplane noise but not off putting.

10

Manuel

26 Jan 2025

·

Stayed 3 nights

Das Hotel hat mir extrem gut gefallen! Die Lage ist super. Man ist in ein paar Minuten vom Flughafen dort. Das Personal ist äußerst freundlich und zuvorkommend. Gutes Frühstück, tolle Ausstattung - einziger Kritikpunkt ist, dass die Zimmer sehr hellhörig sind, man hört die Nachbarn und die Türen knallen automatisch zu, sodass man nachts davon wach wird. Ich würde das Hotel definitiv wieder buchen!

Translate

2

Kathryn

8 Jan 2023

·

Stayed 1 night

BEWARE - Noisy and hot rooms. Stayed in January. Weather was in the mid-sixties. Our room was 76 degrees F when we got there. HVAC unit would only blow hot air. Front desk told us there was no AC - only heat. They insisted we were the only guests to ever have this problem. Airplanes were loud flying over the hotel. Couldn't use the HVAC fan to drown out the noise. Thin walls meant you could also hear people in the rooms around you. Never again!!

8

Mohamad

8 Jul 2024

·

Stayed 5 nights

Very clean and nice hotel, my only issue was the airplain noise.. But u got used to it after a few days.. And also u can hear ur neighbours rooms so clear i could hear everything they talked about..

10

Berenice

27 Nov 2024

·

Stayed 4 nights

Super Unterkunft für einen Kurzurlaub. Zentrale Lage. Man kann direkt beim Hotel Fahrräder leihen. Das Personal ist sehr freundlich, das Essen ist sehr lecker, Obst und Gemüse immer frisch. Lediglich sind die Zimmer sehr hellhörig. Für einen kurzen Aufenthalt aber absolut zu verkraften. :)

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, professional and helpful. Some guests cite poor communication or responsiveness, booking or payment problems, and isolated rudeness from restaurant or pool staff.

Related guest reviews

10

Julia Martina

9 Nov 2025

·

Stayed 5 nights

Very friendly staff. Great breakfast.

10

Jerry

8 Aug 2025

·

Stayed 7 nights

Fantastisk service

Translate

10

Siwei

29 Sept 2025

·

Stayed 1 night

Staff professional and friendly, room clean, overall great experience

10

Grant

7 Aug 2023

·

Stayed 1 night

Hotel was in a great location, within walking distance to local area which offered many different dining options. Check-in was east and straight forward. Concept of adults only is great and a must for anyone wanting a quiet, relaxing break.

10

Jessica

9 Sept 2025

·

Stayed 8 nights

I had an amazing week at this hotel. Booked a club room and I would have to say that it was totally worth it! The bali bed on my terrace was an absolute touch. Hotel was clean, service was excellent and big shout out to David on reception who was awesome. Highly recommended to anyone

8

Sarah

17 Jul 2025

·

Stayed 3 nights

We had a fabulous stay, very clean and lovely room. We had an issue checking in as the computers were not working however the chap on duty was very apologetic. Air conditioning could have been colder but we were unable to change the settings. Meals and drinks very reasonably priced and good quality. The only real issue we had was with the lifeguard, we left our beds to have some lunch in your restaurant and he threw our bags and towels off the beds. When I challenged him he said we had been gone an hour, the couple next to us said he threw them off when we had been gone only 10 minutes, he was extremely rude to me and my husband. We adhered to the not putting your towels on the subbed until 10am when other were putting them out at 07.30. Apart from this we had a great stay.

10

paul

8 Aug 2025

·

Stayed 5 nights

Fantastic hotel, excellent location and extremely helpful staff

10

Djaballah

11 Sept 2025

·

Stayed 4 nights

Très bien placé et très bien équipé, le AluaSoul est un hôtel doté d'excellentes installations et porté par un personnel efficace, gentil et attentionné.

Translate

2

Ragnar

17 Jan 2026

·

Stayed 1 night

Ordere the room two months to early. 5 minutes after the payment i called and spoke with the hotel. Even after Hotels tried to help me they didnt want to help. Wanted to order two more doble rooms but happy that i didnt. Dont want to leave money in a hotel with so poor custumer service.

8

Daniel

24 Aug 2025

·

Stayed 5 nights

El hotel es muy bonito, limpio y tranquilo, con una ubicación excelente. El desayuno y la cena son variados y deliciosos. Pero lamentablemente tuve una mala experiencia con algunas trabajadoras del restaurante, especialmente una llamada „Ines“, que fueron groseras y mostraron actitudes racistas. Aparte de eso, todo estuvo excelente y recomiendo el hotel.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Seafront setting near the airport offers quick transfers, a promenade to Palma, and access to beaches and restaurants. Aircraft noise is common, and a few find parts of the surrounding area a bit run down.

Related guest reviews

8

Colin

10 Dec 2024

·

Stayed 2 nights

Stay there often ( close to airport ) Area around it is a bit run down in places

10

Wolf

23 Dec 2024

·

Stayed 3 nights

Beautiful hotel. Very nice view. I was concerned about the noise, because it is very close to the airport. But it was quiet and nice and the planes lifting off or landing were not disturbing.

10

Natasa

9 Jul 2025

·

Stayed 5 nights

Really nice, quiet and well equipped hotel in a perfect location. If you’re into swimming in the sea vs pool like us, it will take you about 15 mins walk to get to a nice sandy beach (Palma beach) but I appreciate the walk so it didn’t bother us. Definitely would recommend and would stay here again.

10

Charles

24 Nov 2023

·

Stayed 1 night

Great location

10

Alice

10 Jan 2025

·

Stayed 4 nights

Breakfast and dining are excellent Front of the boardwalk Proximity to the airport

8

Jackie

27 Aug 2023

·

Stayed 4 nights

It’s a bit far from the central Palma area. However, it is quiet, relaxed and you can walk to the beach. Has a great pool and nice restaurant. Amazing bar nearby. Bus stop is a bit of a walk but not too bad.

10

Martin

7 May 2024

·

Stayed 12 nights

Nice location. Good layout and not a huge hotel so plenty of space for the guests, some aeroplane noise but not off putting.

10

John Stanley

16 Oct 2025

·

Stayed 4 nights

Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..

8

Amber

28 Sept 2025

·

Stayed 2 nights

The pool only opened at 10am, which felt a bit late for September. The rooms were very clean, and the hotel is perfect for a quick weekend break as it’s so close to the airport. You can see and hear planes, but we expected this, so it wasn’t a problem. Breakfast was fine overall, although the cappuccino didn’t really taste like one. A highlight was the great walk and cycle path right outside the hotel that leads all the way to Palma. We also hired bikes directly through the hotel, thanks to their partnership with a nearby cycle centre. Bike hire 8euros per day.

8

Regina

7 Jun 2024

·

Stayed 1 night

Loved the hotel, not too large with personal touch, well organised, situated right at the promenade, nice and less busy area, Friendly and helpful staff. Lovely walk from there alongside the beach.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as excellent with good variety, and many enjoyed dinner. Feedback is not uniform, with some finding food average or repetitive, occasional items disappointing, and buffet pricing on the high side.

Related guest reviews

10

Julia Martina

9 Nov 2025

·

Stayed 5 nights

Very friendly staff. Great breakfast.

10

David

13 Sept 2025

·

Stayed 7 nights

The restaurants on property were excellent. The staff were always freindly and helpful. The one and only complaint was the glass shower door leaked to the outside floor. We had to lay towels on the floor to absorb the water after every shower.

10

angela

14 Feb 2026

·

Stayed 5 nights

Spacious room that was right at the front of the hotel with a good size balcony and great sea views. It was super clean and the bed was very comfortable. Excellent buffet breakfast.

10

Adam

29 Sept 2025

·

Stayed 3 nights

Personal sehr freundlich, Zimmer sauber, Halbpension sehr empfehlenswert, da gutes Essen

Translate

8

Brian Evan

18 Jun 2024

·

Stayed 9 nights

Food was good and most of the staff was very friendly although some of the waitstaff acted like they were being bothered when asking for a drink or food. Here are some suggestions: -Nighttime entertainment was SO much better when it was actually held outside. -Bottled water should be re-stocked in the room every day, shouldn\'t have to pay nearly $3 for a bottled water. -More English channels on the TV would have been nice. -Cleaning staff was in our room WAY too many times even when the "Do NOT Disturb" sign was clearly posted. -When requesting room service, staff should be letting people know about the 15 Euro extra charge.

10

Agne

23 Oct 2025

·

Stayed 2 nights

Excellence service. Very clean in the public areas. Quiet. Good breakfast and dinner. Perfect location. Free Bali beds-perfect extra for your relax. In 5* hotel inPalma they were charging 40€ for the day.. Not sure why our cards didn’t work for the rooftop terrace. But as we were there just for the day and a half-it didn’t bother us. Definitely recommend this hotel

10

John Stanley

16 Oct 2025

·

Stayed 4 nights

Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..

8

Norman

9 Apr 2024

·

Stayed 7 nights

Super hotel…modern stylish..fabulous views from balcony and pool which was beautifully laid out. Great service. Food was pretty awful…if you enjoy your food this is not the hotel for you or stay and eat out. Breakfast was particularly grim. Music in the restaurant was torturous and on a loop.

6

Jan

23 Mar 2025

·

Stayed 4 nights

Both and good and not so good. Starting with less good : Problems with staff knowledge regarding payment at the reception. took a long time and was complicated. The hotel is advertised as non-smoking, which is basically what all hotels do today. But this hotel has taken the ban to its limit. That is, there is no place whatsoever to sit in the entire hotel area and have a drink and a cigarette, another guest also informed me that they were forbidden to smoke on the room's own balcony. Foolishness during holiday celebrations is the last thing you want to experience. Can understand the intention, but change this, make a smoker's corner where smokers can have a drink and a cigarette, this will surely increase the hotel's popularity. Very good ! Best breakfast I've had at a tourist hotel in Europe, we also tried dinner which was also good so the restaurant gets 5 stars. Very good beds, and good shower with plenty of hot water. Quiet and very clean hotel.

10

Janet

29 Dec 2025

·

Stayed 6 nights

Lovely hotel in quiet location. Rooms clean and comfortable. Staff friendly. Breakfast very good with wide variety.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $163	5 $113	6 $113	7 $122
8 $108	9 $124	10 $126	11 $123	12 $126	13 $117	14 $108
15 $117	16 $108	17 $108	18 $108	19 $104	20 $104	21 $104
22 $104	23 $104	24 $104	25 $104	26 $108	27 $116	28 $116
29 $117	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $97	3 $97	4 $106	5 $106
6 $106	7 $106	8 $106	9 $89	10 $97	11 $89	12 $97
13 $89	14 $97	15 $97	16 $89	17 $89	18 $92	19 $97
20 $100	21 $89	22 $141	23 $141	24 $395	25	26
27	28 $278	29 $226	30	31

AluaSoul Palma Hotel Adults Only - Hyatt Inclusive Collection

Prices for AluaSoul Palma Hotel Adults Only - Hyatt Inclusive Collection

Monthly average prices

About this property

Location

Room options

Double Room, Sea View (My Favorite Club, Frontal)

Double Room

Double Room, Sea View (Side)

Premium Double Room (Bali Bed, My Favorite Club)

Double Room, Sea View (Frontal)

Double Room, Sea View (Pool View)

Guest reviews of AluaSoul Palma Hotel Adults Only - Hyatt Inclusive Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AluaSoul Palma Hotel Adults Only - Hyatt Inclusive Collection

Prices for upcoming dates

Business details