EVAL Grindelwald AG

It was hard to find at first as the property is listed as a different name on Google Maps and signage nearby (I’m not sure why it has a different name on hotels.com) The room was clean. No aircon, but there was a fan. A very good bathroom with a powerful shower. Amazing views of the valley

Room was clean, excellent service.

Great location. My stay was short but I enjoyed the location of the cabin and the room itself.

The room did not have air conditioning, and when we opened the window, mosquitoes, flies, and even a spider came inside because there were no window screens. There was no fan or iron available for clothes. The shared kitchen had an unpleasant smell. The pillows are extremely thin and uncomfortable, my son woke up with neck pain because of the pillow, and his neck has been hurting for hours. The staff member; a man and a girl I met in the kitchen treated me poorly. When I checked in, the manager of the hotel accepted to extend my stay the next day and said will move us to an apartment with a lower price. However, when the next day came and I went to ask about the apartment, he told me that the owner was arriving and wants his apartment and that there were no rooms available because the hotel was fully booked. I asked him why he did not tell me this the night before so I could have searched for another place earlier, especially since I am a traveler and unfamiliar with this town. If I know I would have searched during the night. In reality, I barely benefited from my stay because we arrived late at night and this person asked us to leave the next day in the morning! Both he and a girl I met in the kitchen were not nice to me. She spoke to me harshly because I accidentally forgot the cooking pot I had used in the kitchen the previous day because I have a child with autism. I apologized to them sincerely and explained my situation btw.

Clean, helpful and friendly staff, beautiful view from the balcony