Name: Sheraton Chicago Northbrook
Address: 1110 Willow Road, Techny, Northbrook, Chicago (and vicinity), Illinois, United States of America, Chicago (and vicinity), Cook County, United States of America
Rating: 8.05

Guest reviews

8.1

Very good

Based on 1,000 verified reviews

Who stays here?

Business

31%

Couple

20%

Family

33%

Group

8%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent stays at Sheraton Chicago Northbrook, guests frequently praise the friendly front desk and bar staff, simple check‑in, and convenient location near shops, restaurants, and the interstate, noting the hotel generally meets basic expectations for a comfortable visit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Leslie

last week

·

Stayed 4 nights

Horrible stay. Shower didn't work until the last day. Hotel refused to move us or comp all or part of the stay. Management was rude when we spoke to them. We will not recommend this hotel to anyone. Given the price of these rooms, this level of service is unconscionable. Senior management of Sheraton take note. We will share our horrible experience in every social medium and platform we can reach.

10

Gary

last week

·

Stayed 1 night

Great well kept property. Staff was excellent and friendly. Bar was great as was the room.

4

Alia

Mar 3, 2026

·

Stayed 1 night

Excellent friendly staff

10

Gabriel

Jan 28, 2026

·

Stayed 1 night

Win

10

Robert

Jan 2, 2026

·

Stayed 2 nights

The staff was amazing! When I arrived in my room there was a personalized gift bag of goodies and a note. They went above and beyond! Breakfast was warm and delicious both mornings!

1110 Willow Road, Techny, Northbrook, Chicago (and vicinity), Illinois, United States of America

Location

When you stay at Sheraton Chicago Northbrook Hotel in Northbrook, you'll be in the business district, within a 15-minute drive of Lake Michigan and Northwestern University. This hotel is 14.4 mi (23.2 km) from Donald E. Stephens Convention Center and 12.2 mi (19.6 km) from Allstate Arena.

Kohl Children's Museum(2.1 miles)

The Glen Town Center(2.1 miles)

The Glen Club(2.2 miles)

Northbrook Village Hall(2.5 miles)

Northbrook Sports Complex(3.1 miles)

Wagner Farm(3.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of approximately USD 4.93 per day. Parking is limited, and reservations are not required.

Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 10 to 15 per person.

Pets are allowed with a fee of USD 25.00 per pet, per day, plus a one-time cleaning fee of USD 50.00. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Complimentary area shuttle services are provided within a 5-mile radius of the hotel. Specific arrangements for airport transfers should be made in advance.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. There are elevators available, and accessible rooms are provided upon request.

The hotel is situated in the business district of Northbrook, approximately 1.4 miles from Gallery Park and 15 minutes from Lake Michigan. It is also within a short drive to attractions such as Northwestern University and the Donald E. Stephens Convention Center.

Yes, there is an indoor swimming pool available for guests. The pool's operational hours are not specified, but it is accessible year-round.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property offers cribs and rollaway/extra beds, but guests must contact the property in advance to reserve them. Additional charges may apply.

Sheraton Chicago Northbrook

Amenities

Property description

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