Esplendor by Wyndham Isla Mujeres Boutique All Inclusive
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From
318 US$
/ noche
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre y 3 bañeras de hidromasaje, o disfruta de las demás instalaciones recreativas, como un centro de bienestar, entre otras. Encontrarás también conexión a Internet wifi gratis, servicios de cons...
Servicios
Sumérgete en una de las 2 piscinas al aire libre y 3 bañeras de hidromasaje, o disfruta de las demás instalaciones recreativas, como un centro de bienestar, entre otras. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Acércate a uno de los 2 restaurantes de este hotel para comer algo, o aprovecha el servicio de habitaciones. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 3 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 65 habitaciones con aire acondicionado, minibar y máquina de café espresso. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una televisión de pantalla plana de 50 pulgadas con canales por cable. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono con y llamadas locales gratuitas.
Ubicación
Esplendor by Wyndham Isla Mujeres Boutique All Inclusive de Isla Mujeres está a apenas 5 min en coche de Parque de Punta Sur y a otros 7 min en coche de Terminal marítima de Isla Mujeres. Además, este hotel con todo incluido se encuentra a 6,4 km de Playa Norte y a 17,3 km de Club de golf de Playa Mujeres.
Qué hay cerca
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 millas)
Parque Natural Garrafón(0.1 millas)
Isla flotante de botellas Joysxee(0.2 millas)
Playa Tiburón(0.2 millas)
Casa Mundaca(0.8 millas)
Parque de los Sueños(1.6 millas)
Casa Crayola(1.9 millas)
Parque de Punta Sur(2.4 millas)
Jardín escultórico de Isla Mujeres(2.5 millas)
Estatua de Ixchel(2.6 millas)
Acantilado del amanecer(2.6 millas)
Calle Miguel Hidalgo(3.7 millas)
Terminal marítima de Isla Mujeres(3.8 millas)
Faro de Punta Norte(3.9 millas)
Playa Norte(4 millas)
El aeropuerto más cercano se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(23.9 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
Avenida Sac Bajo 046, Lt. 5 Mz. 072 SM 07, Isla Mujeres, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 millas)
Parque Natural Garrafón (0.1 millas)
Isla flotante de botellas Joysxee (0.2 millas)
Playa Tiburón (0.2 millas)
Casa Mundaca (0.8 millas)
Parque de los Sueños (1.6 millas)
Opciones de habitación
19
Suite junior, 2 camas dobles, no fumadores, balcón
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
42
Villa, varias camas, balcón, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
16
Suite junior, 2 camas dobles, no fumadores
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
17
Villa, varias camas, terraza, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
7
Suite junior, 1 cama de matrimonio grande, no fumadores, terraza
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
14
Suite junior, 1 cama de matrimonio grande, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
28
Suite junior, 1 cama de matrimonio grande, no fumadores, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
8
Suite junior, 2 camas dobles, balcón, vistas al mar (Non-Smoking)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
14
Suite presidencial, 1 cama de matrimonio grande, terraza, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
16
Suite junior, 2 camas dobles, no fumadores, terraza
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
6
Suite, 1 cama de matrimonio grande, terraza, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
37
Suite Deluxe, 1 cama de matrimonio grande, no fumadores, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Cafetera
Reseñas de los huéspedes sobre Esplendor by Wyndham Isla Mujeres Boutique All Inclusive
8.3
Muy bueno
Basado en 1009 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Esplendor by Wyndham Isla Mujeres All Inclusive es un alojamiento pequeño y tranquilo, de estilo boutique, donde muchos huéspedes elogian al personal amable, las habitaciones modernas y limpias, las pintorescas piscinas y las vistas al atardecer, aunque la playa es pequeña y generalmente no es buena para nadar.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Esplendor by Wyndham Isla Mujeres All Inclusive es un alojamiento pequeño y tranquilo, de estilo boutique, donde muchos huéspedes elogian al personal amable, las habitaciones modernas y limpias, las pintorescas piscinas y las vistas al atardecer, aunque la playa es pequeña y generalmente no es buena para nadar.
Las opiniones sobre la comida son variadas: algunos disfrutaron de platos sabrosos, pero muchos encontraron el menú del todo incluido limitado, repetitivo y el servicio lento, especialmente en las horas punta. La ubicación en el sur de la isla se siente tranquila pero remota, por lo que la mayoría de los viajeros utilizan taxis o alquilan carritos de golf para llegar a Playa Norte y al centro. Entre los inconvenientes comunes se incluyen problemas intermitentes con el agua caliente o el aire acondicionado, jacuzzis fríos o que no funcionan, cortes o cierres ocasionales, música alta cerca y una conexión Wi-Fi deficiente alrededor de la piscina y la playa. Espere una estancia relajada, centrada en el servicio del personal, ideal para descansar en lugar de un complejo clásico de playa o de alta actividad.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Destacan las atractivas piscinas principales y de la azotea con bar, un buen gimnasio y masajes en la playa, pero la pequeña playa generalmente no es apta para nadar y los jacuzzis suelen estar fríos o no funcionar. Los huéspedes también informaron cierres/renovaciones ocasionales y breves cortes de luz o fallas en el equipo.
Reseñas de huéspedes relacionadas
10
Martin
17 sept 2025
·
Se alojó 4 noches
Clean, the swimming pools are amazing, the food is good, the variety of drinks is excellent. The staff is the best, always looking to help with any needs - they can arraigned transportation for you- rent a golf car from them the price is better that outside of the hotel.
Clean, the swimming pools are amazing, the food is good, the variety of drinks is excellent. The staff is the best, always looking to help with any needs - they can arraigned transportation for you- rent a golf car from them the price is better that outside of the hotel.
2
Karli
7 jul 2025
·
Se alojó 7 noches
This property was NOTHING like it was advertised. The hotel is understaffed- LONG wait times for drinks and food. The food and drinks never came as ordered. The only restaurant on site was HOT- no central air. Guest were allowed to smoke while dinning at the restaurant. The restaurant and bars were understocked… “that’s not available.” The rooftop pool was DIRTY! Hotel Beló allows locals and travelers to get day passes and they use that pool as a community bathroom… and you can’t use the pool downstairs because the kids rule the roost- cannonballing and yelling making for a not so relaxing time. The access to the water is limited and not anything you can enjoy- not as advertised! The gym was incredible for a hotel and the room was nice.
This property was NOTHING like it was advertised. The hotel is understaffed- LONG wait times for drinks and food. The food and drinks never came as ordered. The only restaurant on site was HOT- no central air. Guest were allowed to smoke while dinning at the restaurant. The restaurant and bars were understocked… “that’s not available.” The rooftop pool was DIRTY! Hotel Beló allows locals and travelers to get day passes and they use that pool as a community bathroom… and you can’t use the pool downstairs because the kids rule the roost- cannonballing and yelling making for a not so relaxing time. The access to the water is limited and not anything you can enjoy- not as advertised! The gym was incredible for a hotel and the room was nice.
10
Tracy
26 may 2025
·
Se alojó 3 noches
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
10
Janine
28 mar 2025
·
Se alojó 5 noches
The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
6
Mona
28 ene 2026
·
Se alojó 2 noches
Frukost bra men långsam service. Lunch alternativ inget bra. Middagsalternativ bara OK. Trevligt POOL område. Fin utsikt över havet. Bra drinkar i baren. Trevlig liten strand men inte så bra att bada vid. Gyttjig botten. Åkte taxi till playa Norte för att bada i havet. Dålig täckning på wifi vid poolen och ingen täckning vid stranden Obs tänk på att välja balkong vid bokning! Inga aktiviteter på hotellet men bra gym.
Frukost bra men långsam service. Lunch alternativ inget bra. Middagsalternativ bara OK. Trevligt POOL område. Fin utsikt över havet. Bra drinkar i baren. Trevlig liten strand men inte så bra att bada vid. Gyttjig botten. Åkte taxi till playa Norte för att bada i havet. Dålig täckning på wifi vid poolen och ingen täckning vid stranden Obs tänk på att välja balkong vid bokning! Inga aktiviteter på hotellet men bra gym.
10
Bobby
4 sept 2025
·
Se alojó 5 noches
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
10
Maria Luisa Zepeda
30 oct 2025
·
Se alojó 7 noches
Their food is good and the service as well. The downside: The,beach is not the best And if they run out of power, their generator is not big enough that you can get a/c ( it can get really hot), or not even make the TV work if you're higher than the 2nd floor. It's a shame because the service and installations are great. don't ha
Their food is good and the service as well. The downside: The,beach is not the best And if they run out of power, their generator is not big enough that you can get a/c ( it can get really hot), or not even make the TV work if you're higher than the 2nd floor. It's a shame because the service and installations are great. don't ha
8
Sherry Shandell
24 abr 2025
·
Se alojó 5 noches
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
6
Elvis
24 abr 2024
·
Se alojó 5 noches
The staff was very pleasant, specially Mateo. Pool was good. Food was okay. Beach front not so good. Roof top terrace was under renovations.
The staff was very pleasant, specially Mateo. Pool was good. Food was okay. Beach front not so good. Roof top terrace was under renovations.
6
Paul
5 ago 2024
·
Se alojó 5 noches
Hot tubs dirty and not functioning!
Hot tubs dirty and not functioning!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las áreas comunes se describen ampliamente como muy limpias y bien cuidadas, con un servicio de limpieza atento. Algunos señalaron áreas del techo/piscina con poco mantenimiento o sucias y problemas de mantenimiento aislados.
Reseñas de huéspedes relacionadas
10
Peter
6 nov 2025
·
Se alojó 2 noches
Very nice hotel indeed with a fantastic setting by the water. Could not have been more welcoming and helpfull. The Staff were excellent and food was very good.
Very nice hotel indeed with a fantastic setting by the water. Could not have been more welcoming and helpfull. The Staff were excellent and food was very good.
10
Rebeca
21 ago 2025
·
Se alojó 4 noches
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
10
John
20 jun 2024
·
Se alojó 2 noches
Everything about our stay was great! The service, cleanliness, room quality, amenities, food & drinks, were all better than expected. Upon check-in, we were greeted by Mateo who served us a welcome drink, carried our bags to the room, showed us around the property and continued to check in with us throughout our stay to make sure we were comfortable. He also brought us a complimentary bottle of champagne, which was a nice touch! Everyone spoke great English, which was helpful with our lack of Spanish understanding! All around great place & highly recommended!
Everything about our stay was great! The service, cleanliness, room quality, amenities, food & drinks, were all better than expected. Upon check-in, we were greeted by Mateo who served us a welcome drink, carried our bags to the room, showed us around the property and continued to check in with us throughout our stay to make sure we were comfortable. He also brought us a complimentary bottle of champagne, which was a nice touch! Everyone spoke great English, which was helpful with our lack of Spanish understanding! All around great place & highly recommended!
6
Kristine
18 ene 2024
·
Se alojó 10 noches
We liked some things about this property, and stayed 10 days. The food was pretty good, although we noticed there is not much Mexican cuisine offered, but that is true throughout Isla. For the first few days, the hotel was maybe half full, but still the service was subpar,(altho there were a couple staff who are great) but not enough staff. We learned that students are working co-op in the hotel with little to no English skills. It's difficult to communicate with staff unless you are fluent in Spanish. The bar/restaurant onsite ran out of wine (yes, all wine) on several days, also beer on a couple occasions. The food menu at the lunch/snack bar was good, but they ran out of some things here also. Room service was a fiasco. The Top (rooftop pool/bar) was deserted most of the time, often no bartender! The TOP pool area looked neglected, hot tub leaking, cups and beer bottles around, etc, The main pool was clean and beautiful but cold! The "hot tubs" were not running most of the time, and when any of them were running, they were lukewarm. This was a feature of the hotel we were looking forward to, so it was a letdown. The music was good here and there, but often it was techno "music" blasted too loud around the pool, in competition with music coming from Playa Tiburon next door. For an all inclusive, we didn't feel we got a good deal. The staff was often confused as to what liquor was/wasn't included in the ALL INCLUSIVE.
We liked some things about this property, and stayed 10 days. The food was pretty good, although we noticed there is not much Mexican cuisine offered, but that is true throughout Isla. For the first few days, the hotel was maybe half full, but still the service was subpar,(altho there were a couple staff who are great) but not enough staff. We learned that students are working co-op in the hotel with little to no English skills. It's difficult to communicate with staff unless you are fluent in Spanish. The bar/restaurant onsite ran out of wine (yes, all wine) on several days, also beer on a couple occasions. The food menu at the lunch/snack bar was good, but they ran out of some things here also. Room service was a fiasco. The Top (rooftop pool/bar) was deserted most of the time, often no bartender! The TOP pool area looked neglected, hot tub leaking, cups and beer bottles around, etc, The main pool was clean and beautiful but cold! The "hot tubs" were not running most of the time, and when any of them were running, they were lukewarm. This was a feature of the hotel we were looking forward to, so it was a letdown. The music was good here and there, but often it was techno "music" blasted too loud around the pool, in competition with music coming from Playa Tiburon next door. For an all inclusive, we didn't feel we got a good deal. The staff was often confused as to what liquor was/wasn't included in the ALL INCLUSIVE.
10
Paul
8 oct 2025
·
Se alojó 3 noches
Mateo is the most amazing guy!!! Staff was awesome and so accommodating. Food was decent. Grounds were spotless and so beautiful.
Mateo is the most amazing guy!!! Staff was awesome and so accommodating. Food was decent. Grounds were spotless and so beautiful.
10
David
7 may 2025
·
Se alojó 5 noches
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
6
Natasha
24 jul 2025
·
Se alojó 3 noches
The property isn’t being kept up with
The property isn’t being kept up with
6
Lee
2 jun 2025
·
Se alojó 4 noches
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
6
Paul
5 ago 2024
·
Se alojó 5 noches
Hot tubs dirty and not functioning!
Hot tubs dirty and not functioning!
10
Clara
30 abr 2025
·
Se alojó 4 noches
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones modernas y espaciosas con camas muy grandes, balcones y vistas al mar son lo más destacado, pero algunos diseños tienen duchas abiertas con poca privacidad y el ruido puede pasar a través de las puertas adyacentes. La fiabilidad de la conexión Wi-Fi varía.
Reseñas de huéspedes relacionadas
10
Adam
29 jul 2025
·
Se alojó 4 noches
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
8
Silvana
3 ago 2025
·
Se alojó 4 noches
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
8
Nicole
4 abr 2025
·
Se alojó 5 noches
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
8
Tom
29 abr 2025
·
Se alojó 7 noches
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
8
Brittany
31 jul 2024
·
Se alojó 4 noches
The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.
The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.
8
Sheila
14 jul 2025
·
Se alojó 6 noches
2 bedroom suite was great. Food was excellent
2 bedroom suite was great. Food was excellent
8
Anthony
28 jun 2024
·
Se alojó 5 noches
The room was really nice and clean . It would of been nice to sit inside and have a sitti g area to hang out if you wanted.
The room was really nice and clean . It would of been nice to sit inside and have a sitti g area to hang out if you wanted.
8
David
7 abr 2025
·
Se alojó 7 noches
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
6
Sara
25 may 2025
·
Se alojó 5 noches
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
10
Aleisha
29 may 2025
·
Se alojó 3 noches
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal recibe elogios constantes por ser amable, acogedor y servicial en todo el hotel. El servicio en el restaurante puede ser lento y la propiedad a veces se siente con poco personal, con comunicación o problemas de gestión esporádicos durante los eventos.
Reseñas de huéspedes relacionadas
10
Victoria
10 dic 2024
·
Se alojó 7 noches
The staff was amazing. Mateo went out of his way to be sure we were taken care of. The dining servers, bartenders, housekeeping staff, and facilities were all friendly and attentive.
The staff was amazing. Mateo went out of his way to be sure we were taken care of. The dining servers, bartenders, housekeeping staff, and facilities were all friendly and attentive.
4
Carlos
18 mar 2025
·
Se alojó 1 noche
Francamente decepcionado. Nos fuimos de escapada de fin de semana y por ser vip access pero cuando llegamos nadie sabía lo que eso significaba, para cualquier cosa debían "confirmar", de último momento el recepcionista Javier cambió la habitación a una con PEOR vista y ni siquiera se tomaron la molestia de llevar la botella a la habitación sino hasta q pregunté. Tampoco había agua caliente y tuvimos que llamar para q lo solucionaran, en las albercas y skybar el mesero simplemente te ignoraba, pasaba junto a tí y no te preguntaba si deseabas algo y tenías que hablarle y aún así nunca llevó la bebida. Se dice mucho del servicio de este hotel y la verdad NO es bueno, solamente el bellboy hace su labor para amenizar la estancia. La comida fue buena pero el hotel falla en muchos detalles, no volvería.
Francamente decepcionado. Nos fuimos de escapada de fin de semana y por ser vip access pero cuando llegamos nadie sabía lo que eso significaba, para cualquier cosa debían "confirmar", de último momento el recepcionista Javier cambió la habitación a una con PEOR vista y ni siquiera se tomaron la molestia de llevar la botella a la habitación sino hasta q pregunté. Tampoco había agua caliente y tuvimos que llamar para q lo solucionaran, en las albercas y skybar el mesero simplemente te ignoraba, pasaba junto a tí y no te preguntaba si deseabas algo y tenías que hablarle y aún así nunca llevó la bebida. Se dice mucho del servicio de este hotel y la verdad NO es bueno, solamente el bellboy hace su labor para amenizar la estancia. La comida fue buena pero el hotel falla en muchos detalles, no volvería.
10
irina
10 nov 2025
·
Se alojó 7 noches
The staff was great and pleasant ! The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Food was delicious and testy . Will recommend to our friends ! Thank you so much from my daughter Victoria and myself .
The staff was great and pleasant ! The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Food was delicious and testy . Will recommend to our friends ! Thank you so much from my daughter Victoria and myself .
2
Samantha
20 oct 2024
·
Se alojó 4 noches
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
We had a terrible experience at Hotel Belo. The food was subpar. There was a last minute wedding that took over the entire hotel and we were unable to use any amenities - the beach, restaurant and sky bar were all closed for them. There was no communication from management to us about this and management refused to speak with us about our concerns. One of the worst experiences we’ve ever had in any hotel or resort. We were constantly locked out of our room and could not get anyone to come to the room to help. Half of the elevators didn’t work. Hot tubs were cold. Absolutely do not recommend.
10
Lucia
7 jul 2025
·
Se alojó 7 noches
We had an amazing stay at hotel Belo. It’s a smaller hotel and the atmosphere is amazing. Staff was GREAT. Mateo always greeted us with a smile, Alberto recommended a whale shark tour that was unforgettable and Hugo and other restaurant staff went above and beyond to provide excellent service. Hotel has an option to rent a golf cart which is very convenient. Thank you for an epic vacation, we enjoyed it.
We had an amazing stay at hotel Belo. It’s a smaller hotel and the atmosphere is amazing. Staff was GREAT. Mateo always greeted us with a smile, Alberto recommended a whale shark tour that was unforgettable and Hugo and other restaurant staff went above and beyond to provide excellent service. Hotel has an option to rent a golf cart which is very convenient. Thank you for an epic vacation, we enjoyed it.
6
Shakira
22 ago 2024
·
Se alojó 10 noches
Very poor management.
Very poor management.
10
Victor Sanchez
2 sept 2025
·
Se alojó 4 noches
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
2
Brandyn
21 oct 2024
·
Se alojó 5 noches
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
Treated us horribly. A wedding was there, they gave the entire resort to that wedding group. only offered us room service. the staff would close everything down at 11:00 and refuse service but for them, they stayed and played loud music until 3 am. Those guests ran up and down the hallways screaming and hollering. the staff did NOTHING but threaten to call the police when we asked to turn the music down, we had 7 am flights. It was a nightmare and my group and I will never stay here again.
6
Raul
29 jun 2025
·
Se alojó 4 noches
El hotel está bien, nada espectacular. Nos tocó temporada de sargazo, así que la playa no se veía muy linda, aunque eso es entendible. Lo que realmente vale la pena es la comida, que estuvo deliciosa, y el servicio en el restaurante fue excelente, muy amables todos. El problema vino con el servicio en recepción. Al llegar, no había luz y el hotel no contaba con planta eléctrica, lo cual sorprende en un destino así. El aire acondicionado de las áreas comunes no funcionaba, y aunque eso no fue lo más grave, lo que realmente incomodó fue la actitud del recepcionista, una persona llamada Franscivo. En lugar de ofrecernos una disculpa o explicarnos con amabilidad, empezó a gritar, diciendo que era culpa de la isla, que él no podía hacer nada y que “era así”. Muy grosero y poco profesional. Además, solicitamos un cambio de habitación (upgrade), dispuestos a pagar la diferencia, pero nos dijo que no se podía porque el hotel estaba lleno. Más tarde supimos que sí había habitaciones disponibles. En resumen, lo mejor del hotel fue la comida y el servicio del restaurante. Pero la atención en recepción, especialmente la actitud del personal, deja mucho que desear.
El hotel está bien, nada espectacular. Nos tocó temporada de sargazo, así que la playa no se veía muy linda, aunque eso es entendible. Lo que realmente vale la pena es la comida, que estuvo deliciosa, y el servicio en el restaurante fue excelente, muy amables todos. El problema vino con el servicio en recepción. Al llegar, no había luz y el hotel no contaba con planta eléctrica, lo cual sorprende en un destino así. El aire acondicionado de las áreas comunes no funcionaba, y aunque eso no fue lo más grave, lo que realmente incomodó fue la actitud del recepcionista, una persona llamada Franscivo. En lugar de ofrecernos una disculpa o explicarnos con amabilidad, empezó a gritar, diciendo que era culpa de la isla, que él no podía hacer nada y que “era así”. Muy grosero y poco profesional. Además, solicitamos un cambio de habitación (upgrade), dispuestos a pagar la diferencia, pero nos dijo que no se podía porque el hotel estaba lleno. Más tarde supimos que sí había habitaciones disponibles. En resumen, lo mejor del hotel fue la comida y el servicio del restaurante. Pero la atención en recepción, especialmente la actitud del personal, deja mucho que desear.
10
Catrina
28 nov 2025
·
Se alojó 4 noches
Great customer service from Mateo when we arrived and all through our stay. Alberto in the dining was spectacular as well and Arnold and Hugo. Clean, quiet and great service.
Great customer service from Mateo when we arrived and all through our stay. Alberto in the dining was spectacular as well and Arnold and Hugo. Clean, quiet and great service.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno más tranquilo en el sur de la isla con bonitos atardeceres y un ambiente relajado, pero lejos de Playa Norte y del centro; la mayoría de los huéspedes utilizan taxis o alquilan carritos de golf. Algunos mencionan música alta de un local cercano.
Reseñas de huéspedes relacionadas
10
Adam
29 jul 2025
·
Se alojó 4 noches
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
Hotel Belo is an absolute gem, we stayed for 4 nights and enjoyed every second. The staff are all amazing, very helpful and friendly. Special shout outs to Hugo, Gerardo (Gerry), and Toni. They made us feel like we were at home with our friends. The rooms and overall property were very clean with a nice modern but rustic style. We enjoyed the location as it was away from the hectic touristy area around Playa Norte. The island is very small and with the rented golf cart we can be anywhere we need within 10 mins. The only thing I can think that could be better is the water out front is not the best for swimming, but for the price you cant go wrong with Hotel Belo! We will definitely be back. Thank you to everyone who made it such a special trip!
10
Shawnna
20 mar 2025
·
Se alojó 6 noches
This resort is prefect. It’s in a great location that’s not over crowded but close. We reneged a golf cart and was able to get up and go each morning with no issues of traffic or anything. Highly recommend. The staff was amazing and friendly.
This resort is prefect. It’s in a great location that’s not over crowded but close. We reneged a golf cart and was able to get up and go each morning with no issues of traffic or anything. Highly recommend. The staff was amazing and friendly.
8
Susan
28 abr 2025
·
Se alojó 4 noches
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
8
Carrie-Anne
2 feb 2024
·
Se alojó 7 noches
This property is not your normal all inclusive, it is small and that made it very quiet. We never had to go down early to get a chair at the pool or the beach. This was the most comfortable bed I have ever had in Mexico, normally it's like sleeping on cement. The location is not close to the main centre so if you want to go to town you would need to take a taxi or rent a golf cart. There is a golf cart rental less than a block away from the hotel. My only issue is the "rules" state that you must not have bathing suits or muscle shirts in the restaurant, which is completely appropriate, it's a nice restaurant. However, there is no place to get a drink, but the restaurant. The swim up bar needs to be open the same hours as the pool hours. If you are at an all-inclusive you don't want to wait until 12:00 to get a drink. You can get a drink in the restaurant but need to go from the pool into the restaurant. They do have staff that come around the pool to bring you drinks but they also start later. There is only one restaurant, and it is good food, however for a week stay you get tired of the same choices. Fransisco, Jaro and Juan Carlos are excellent waiters, very friendly and accommodating. Barbara at the front desk is very friendly. Best WIFI we have had travelling. Overall, I would recommend this property.
This property is not your normal all inclusive, it is small and that made it very quiet. We never had to go down early to get a chair at the pool or the beach. This was the most comfortable bed I have ever had in Mexico, normally it's like sleeping on cement. The location is not close to the main centre so if you want to go to town you would need to take a taxi or rent a golf cart. There is a golf cart rental less than a block away from the hotel. My only issue is the "rules" state that you must not have bathing suits or muscle shirts in the restaurant, which is completely appropriate, it's a nice restaurant. However, there is no place to get a drink, but the restaurant. The swim up bar needs to be open the same hours as the pool hours. If you are at an all-inclusive you don't want to wait until 12:00 to get a drink. You can get a drink in the restaurant but need to go from the pool into the restaurant. They do have staff that come around the pool to bring you drinks but they also start later. There is only one restaurant, and it is good food, however for a week stay you get tired of the same choices. Fransisco, Jaro and Juan Carlos are excellent waiters, very friendly and accommodating. Barbara at the front desk is very friendly. Best WIFI we have had travelling. Overall, I would recommend this property.
8
Bruno
18 dic 2024
·
Se alojó 5 noches
The neighbouring Ice Bar is extremely loud all day long. Would not recommend if you want to relax.
The neighbouring Ice Bar is extremely loud all day long. Would not recommend if you want to relax.
10
Bobby
4 sept 2025
·
Se alojó 5 noches
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
10
Tania
5 mar 2024
·
Se alojó 3 noches
The hotel was perfect. The staff was friendly and the rooms and common areas were clean. The hotel was bit far from the downtown center.
The hotel was perfect. The staff was friendly and the rooms and common areas were clean. The hotel was bit far from the downtown center.
8
Magalee
15 jul 2025
·
Se alojó 3 noches
On the more quiet side of the beach. Staff was friendly and helpful
On the more quiet side of the beach. Staff was friendly and helpful
10
Brett Daniel
3 abr 2024
·
Se alojó 5 noches
Quiet, great staff, friendly and helpful and it’s on the calm side of the island. The beach is nice but the water there not the best for swimming. That is the only knock I have on the place, the rest was fantastic
Quiet, great staff, friendly and helpful and it’s on the calm side of the island. The beach is nice but the water there not the best for swimming. That is the only knock I have on the place, the rest was fantastic
6
Lee
2 jun 2025
·
Se alojó 4 noches
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El todo incluido es a la carta con un restaurante más un bar de bocadillos; muchos encontraron el menú limitado/repetitivo y el servicio lento, aunque otros disfrutaron de comidas y bebidas sabrosas. Las opciones de desayuno y servicio a la habitación son modestas y a veces se agotan los artículos.
Reseñas de huéspedes relacionadas
10
Charles Howard
12 feb 2025
·
Se alojó 7 noches
The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!
The staff at Belo are so friendly and helpful! From the cleaning staff to the restaurant to the grounds and front desk! Everyone goes above and beyond to make your stay a memorable one. I see some complaints about the restaurant having slow service but remember, this is not a huge all inclusive with a huge buffet sitting there who knows how long. The food is cooked to order and worth the wait. We will definitely be visiting again!
4
Makenzie
27 jul 2025
·
Se alojó 6 noches
The food/ alcoholic drinks were poor. Showers had Leakage problems and water got all over bathroom floor. Service in restaurant was terrible had to basically serve ourselves.
The food/ alcoholic drinks were poor. Showers had Leakage problems and water got all over bathroom floor. Service in restaurant was terrible had to basically serve ourselves.
8
Jasmin
25 ago 2024
·
Se alojó 7 noches
The food in the restaurant was just ok nothing to brag about it mane is limited
The food in the restaurant was just ok nothing to brag about it mane is limited
8
Tiffany Tania
5 feb 2024
·
Se alojó 3 noches
Great staff! I did all inclusive so I paid nothing extra. Fast check-in and my room upgraded at no extra charge. Food was great for it to be all inclusive (shrimp, steak, chicken, mussels, burgers, fries etc.) It's not buffet and is cooked when ordered. Drinks were watered-down but I added my own alcohol to make them to my liking. Room was very clean. They don't provide washcloths, just hand towels and towels so bring your own. Lots of things to do on the island. I would stay again.
Great staff! I did all inclusive so I paid nothing extra. Fast check-in and my room upgraded at no extra charge. Food was great for it to be all inclusive (shrimp, steak, chicken, mussels, burgers, fries etc.) It's not buffet and is cooked when ordered. Drinks were watered-down but I added my own alcohol to make them to my liking. Room was very clean. They don't provide washcloths, just hand towels and towels so bring your own. Lots of things to do on the island. I would stay again.
8
Julia
3 dic 2024
·
Se alojó 4 noches
The staff is so great. Everyone remembers you. Food is better than average. As they were on an island it was difficult to get access to everything, out of a lot of ingredients frequently. One restaraunt so the food gets boring. building had a lot of construction going on and damaged things around it that were not being fixed. Not many people at the hotel during early December. Our hot water was turned off the first night we got there, but the maintenance was there to fix it within minutes. The ‘VIP room’ is the same size as a standard room. The shower was so small
The staff is so great. Everyone remembers you. Food is better than average. As they were on an island it was difficult to get access to everything, out of a lot of ingredients frequently. One restaraunt so the food gets boring. building had a lot of construction going on and damaged things around it that were not being fixed. Not many people at the hotel during early December. Our hot water was turned off the first night we got there, but the maintenance was there to fix it within minutes. The ‘VIP room’ is the same size as a standard room. The shower was so small
8
Nikola
19 mar 2025
·
Se alojó 14 noches
Property is well maintained,food is so so, there is no buffet period,we went there to enjoy the weather and water not to wait in restaurant for breakfast,lunch and dinner
Property is well maintained,food is so so, there is no buffet period,we went there to enjoy the weather and water not to wait in restaurant for breakfast,lunch and dinner
8
David
7 abr 2025
·
Se alojó 7 noches
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
8
Ivonne
1 ago 2025
·
Se alojó 3 noches
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
1.) no air conditioning in restaurant. 2.) no buffet option 3.) only 2 restaurant 4.) slow service in resataurant
4
Katie
13 ago 2025
·
Se alojó 6 noches
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
8
Katrina Marie Angela
26 sept 2025
·
Se alojó 13 noches
Staff was amazing, property was clean and beautifully designed. The beach was quaint and quiet with great snorkelling however the beach was soft so not great for swimming. Food on this resort was more miss than hit. The snack bar was decent, and breakfast was as to be expected however we were disappointed with the Mexican cuisine. We expected great tacos and amazing options however the dinner felt frozen and not good at all really. For an all inclusive resort we wouldn’t recommend staying here for the food alone. Music was good and geared toward a younger crowd. Drinks were good. Staff was attentive and very kind
Staff was amazing, property was clean and beautifully designed. The beach was quaint and quiet with great snorkelling however the beach was soft so not great for swimming. Food on this resort was more miss than hit. The snack bar was decent, and breakfast was as to be expected however we were disappointed with the Mexican cuisine. We expected great tacos and amazing options however the dinner felt frozen and not good at all really. For an all inclusive resort we wouldn’t recommend staying here for the food alone. Music was good and geared toward a younger crowd. Drinks were good. Staff was attentive and very kind
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
MIGUEL ANGEL
hace 2 semanas
·
Se alojó 2 noches
El hotel nos encanto, el servicio del personal es excelente, los alimentos excelentes sin duda los recomendaría. Y sin dudarlo volvería con mi familia
El hotel nos encanto, el servicio del personal es excelente, los alimentos excelentes sin duda los recomendaría. Y sin dudarlo volvería con mi familia
10
ARIADNA
9 jun 2026
·
Se alojó 1 noche
Excelente servicio y disponibilidad del staff del hotel. Estuvimos en la habitación 108 con balcón a la alberca muy a gusto. Gracias!
Excelente servicio y disponibilidad del staff del hotel. Estuvimos en la habitación 108 con balcón a la alberca muy a gusto. Gracias!
10
Valerie
21 may 2026
·
Se alojó 5 noches
Excelente lugar para hospedarse y disfrutar de unas buenas vacaciones ! Gracias al excelente servicio al cliente y atenciones que nos brindaron cada personal ! Gracias a HUGO, VICTOR, ALBERT, GERARDO, MATTEO POR SU CALIDEZ Y ATENCION…
Excelente lugar para hospedarse y disfrutar de unas buenas vacaciones ! Gracias al excelente servicio al cliente y atenciones que nos brindaron cada personal ! Gracias a HUGO, VICTOR, ALBERT, GERARDO, MATTEO POR SU CALIDEZ Y ATENCION…
2
Martín
20 may 2026
·
Se alojó 4 noches
Personal atento, sin embargo nuestros 5 dias 4 noches, sentimos e incluso miramos burlas hacia los huespedes y hacia mujeres con comentarios en doble sentido, comentarios incomodos…entre miradas y señas entre ellos mismos… El “todo incluido” cuenta con una carta MUY escasa, aburrida para diario desayunar o comer prácticamente lo mismo y comida en platillos ni hablar de la escasez, las porciones son como para un niño…
Personal atento, sin embargo nuestros 5 dias 4 noches, sentimos e incluso miramos burlas hacia los huespedes y hacia mujeres con comentarios en doble sentido, comentarios incomodos…entre miradas y señas entre ellos mismos… El “todo incluido” cuenta con una carta MUY escasa, aburrida para diario desayunar o comer prácticamente lo mismo y comida en platillos ni hablar de la escasez, las porciones son como para un niño…
10
Alma America
14 may 2026
·
Se alojó 1 noche
Lo univo mal la comida tarda mucho
Lo univo mal la comida tarda mucho
Política del establecimiento
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 260.11092414245604USD
- 2026-09-20: 258.0648435379028USD
- 2026-09-21: 263.3733906021118USD
- 2026-09-22: 263.3733906021118USD
- 2026-09-23: 263.6838714889526USD
- 2026-09-24: 261.5934589920044USD
- 2026-09-25: 263.6838714889526USD
- 2026-09-26: 258.6817417007446USD
- 2026-09-27: 260.82550660552977USD
- 2026-09-28: 266.86559119873044USD
- 2026-09-29: 258.6817417007446USD
- 2026-09-30: 263.6838714889526USD
- 2026-10-01: 430.78678315124506USD
- 2026-10-02: 409.75398884887693USD
- 2026-10-03: 417.74304776000974USD
- 2026-10-04: 430.78678315124506USD
- 2026-10-05: 378.7329441955566USD
- 2026-10-06: 378.7329441955566USD
- 2026-10-07: 378.7329441955566USD
- 2026-10-08: 387.12430057983397USD
- 2026-10-09: 431.0739333068847USD
- 2026-10-10: 463.8209616333007USD
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 417.4511684020996USD
- 2026-10-17: 342.3638023345947USD
- 2026-10-18: 430.78678315124506USD
- 2026-10-19: 374.7160298492431USD
- 2026-10-20: 430.78678315124506USD
- 2026-10-21: 430.78678315124506USD
- 2026-10-22: 430.78678315124506USD
- 2026-10-23: 466.2452207794189USD
- 2026-10-24: 466.2452207794189USD
- 2026-10-25: 430.78678315124506USD
- 2026-10-26: 430.78678315124506USD
- 2026-10-27: 430.78678315124506USD
- 2026-10-28: 430.78678315124506USD
- 2026-10-29: 430.0492728149414USD
- 2026-10-30: 466.2452207794189USD
- 2026-10-31: 466.2452207794189USD
- 2026-11-01: 466.2452207794189USD
- 2026-11-02: 466.2452207794189USD
- 2026-11-03: 466.2452207794189USD
- 2026-11-04: 466.2452207794189USD
- 2026-11-05: 466.2452207794189USD
- 2026-11-06: 488.86972444152826USD
- 2026-11-07: 488.86972444152826USD
- 2026-11-08: 388.73121344909663USD
- 2026-11-09: 466.2452207794189USD
- 2026-11-10: 388.73121344909663USD
- 2026-11-11: 466.2452207794189USD
- 2026-11-12: 425.37612034912104USD
- 2026-11-13: 440.7179677947998USD
- 2026-11-14: 440.7936350311279USD
- 2026-11-15: 419.9811164611816USD
- 2026-11-16: 466.2452207794189USD
- 2026-11-17: 466.2452207794189USD
- 2026-11-18: 466.2452207794189USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito por roturas: USD 150 por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 11 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Es posible realizar el registro de salida sin contacto personal.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
24-Hour Front Desk
Concierge Services
Internet
WiFi gratuito
Actividades
Piscina
Jardín
Playa (cercana)
Windsurf
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite