Purohotel Palma
US$512
/ night
Avg. for September
Prices for Purohotel Palma
Select dates to see prices and availability
US$512
/ night
Avg. for September
Monthly average prices
Nightly prices at Purohotel Palma average US$184 in the cheapest month (November) and US$512 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$207 |
| February | US$198 |
| March | US$239 |
| April | US$269 |
| May | US$352 |
| June | US$310 |
| July | US$291 |
| August | US$359 |
| September | US$512 |
| October | US$283 |
| November | US$184 |
| December | US$193 |
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Sept · US$512
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Most expensive: September (~US$512)
Cheapest: November (~US$184)
About this property
Experience luxury at this centrally located spa hotel with a restaurant, bar, and wellness center in Palma de Mallorca.
Location
This hotel is situated in the heart of the old town, just behind the historic building of La Lonja - the medieval fish market and now a cultural centre. The hotel is mere footsteps away from the city centre and the harbour. Many restaurants, cafés, galleries, and boutiques surround the hotel in a quaint and historic district with century-old buildings and narrow stone-paved streets. Puro beach is 12 km away, but the sea is only 1 km from the hotel.
Airport shuttle
Restaurant
Business centre
Room service
Concierge
Tour desk
Location
Calle Montenegro 12, La Llotja-Born, Palma de Mallorca, Balearic Islands, Spain
Room options
Suite Superior
Double Room Superior
Joy-Junior Suite 2 Adults
Double Room Deluxe
Junior Suite
Suite Deluxe
Suite
Double Room
Guest reviews of Purohotel Palma
8.2
Very good
Based on 802 verified reviews
Who stays here?
Business
9%
Couple
62%
Family
8%
Group
18%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Puro Hotel Oasis Urbano, travelers consistently praise the central old town location, stylish vibe, and notably friendly service, while feedback on rooms and facilities highlights both comfort and occasional drawbacks that depend heavily on specific room and expectations.
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What guests think
At Puro Hotel Oasis Urbano, travelers consistently praise the central old town location, stylish vibe, and notably friendly service, while feedback on rooms and facilities highlights both comfort and occasional drawbacks that depend heavily on specific room and expectations.
Breakfast earns frequent praise for quality and variety, and many enjoy the courtyard and rooftop areas. Several reviews note a very small rooftop pool and that the promoted beach club is off site with extra costs or booking requirements. Room experiences vary: comfortable beds and stylish decor, but some units are small, dark or near courtyards with noise, and the layout involves stairs that can complicate access. Overall, expect a chic boutique base with a lively atmosphere.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the courtyard, rooftop terrace, and a small plunge pool; spa/hammam and a shuttle to an off site beach club are mentioned. Some were disappointed by the tiny on site pool, off site beach club costs/booking, and occasional upkeep.
Related guest reviews
10
Colin
6 Nov 2024
·
Stayed 3 nights
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
10
Mari
5 May 2025
·
Stayed 2 nights
Utmärkt service och mysigt hotell med sina terrasser. Älskar top-roof med sköna solstolar och en liten bassäng att doppa sig i. Missa inte frukost som passar alla (nyttig och fräsch) och hammam-bad/bastu. Finns även yoga som jag tyvärr missade. Enda negativa var högljudd pub (1 kväll av 2) dock finns öronproppar. Minibar och sköna morgonrockar. Checkade ut 1tim. försent men inga sura miner för det. Återkommer vid nästa resa!
Utmärkt service och mysigt hotell med sina terrasser. Älskar top-roof med sköna solstolar och en liten bassäng att doppa sig i. Missa inte frukost som passar alla (nyttig och fräsch) och hammam-bad/bastu. Finns även yoga som jag tyvärr missade. Enda negativa var högljudd pub (1 kväll av 2) dock finns öronproppar. Minibar och sköna morgonrockar. Checkade ut 1tim. försent men inga sura miner för det. Återkommer vid nästa resa!
10
My
3 May 2025
·
Stayed 3 nights
Underbart hotell med bästa läget. Väldigt trevlig Beachclub som de har shuttleservice till. Vi kommer tillbaka!
Underbart hotell med bästa läget. Väldigt trevlig Beachclub som de har shuttleservice till. Vi kommer tillbaka!
4
Aza
1 Jul 2024
·
Stayed 1 night
Assigned the worst possible room on arrival which was in the basement and with a steep staircase further down to bathroom. It was dark and dangerous with the steep steps, with the only window facing the restaurant. The pool pictured prominently in advertising is at a completely different location at a significant additional fee based on availability. Spa facilities (not services) need to be booked in advance which no one tells you about. Breakfast was good. Location is good too. Extremely disappointed by room and communication.
Assigned the worst possible room on arrival which was in the basement and with a steep staircase further down to bathroom. It was dark and dangerous with the steep steps, with the only window facing the restaurant. The pool pictured prominently in advertising is at a completely different location at a significant additional fee based on availability. Spa facilities (not services) need to be booked in advance which no one tells you about. Breakfast was good. Location is good too. Extremely disappointed by room and communication.
10
Annelie
19 Oct 2023
·
Stayed 3 nights
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
8
Rebecca
22 Oct 2023
·
Stayed 3 nights
All in all everything was very good. The room service was ok and it was a pity, that the lounge furniture upholstery was either not set up or wet. The whirlpool was cold.
All in all everything was very good. The room service was ok and it was a pity, that the lounge furniture upholstery was either not set up or wet. The whirlpool was cold.
6
Natasha
24 Jul 2025
·
Stayed 2 nights
Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques On a donc annuler une autre hôtel pour prendre celle-ci. Arrivé là-bas cette piscine est un fait un grand bain sur le toit! On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre! Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint. Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
8
Gjermund
22 Sept 2025
·
Stayed 7 nights
Fint og trivelig hotel. Basseng og uteområdet hadde trengt litt oppgradering.
Fint og trivelig hotel. Basseng og uteområdet hadde trengt litt oppgradering.
10
michael
20 May 2023
·
Stayed 2 nights
Tolles Hotel mit Top Beach Club ...
Tolles Hotel mit Top Beach Club ...
10
Amrit
4 Jul 2024
·
Stayed 3 nights
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews often describe rooms as clean and well kept with dependable housekeeping. A few noted dust or minor maintenance issues.
Related guest reviews
10
Kristen Angel
25 Jul 2025
·
Stayed 12 nights
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
8
Gatien
12 Aug 2024
·
Stayed 3 nights
Excellent stay. Would’ve liked some minor upkeep details in the room to have been better but overall it was a great stay. The hotel’s quirky layout was charming and its location was excellent. The sea-front lounge area is not as close to the hotel as it seemed so we skipped it altogether.
Excellent stay. Would’ve liked some minor upkeep details in the room to have been better but overall it was a great stay. The hotel’s quirky layout was charming and its location was excellent. The sea-front lounge area is not as close to the hotel as it seemed so we skipped it altogether.
10
Severin
12 Oct 2024
·
Stayed 2 nights
Freundlicher Empfang, angenehmeer Raumduft in der Lobby, sehr freundliches Personal, top Lage, alles in wenigen Schritten zu Fuss erreichbar, sehr schöne individuelle Zimmer, saubere und grosse Zimmer, sehr bequemes Bett. Frühstück reichhaltig und die Lebensmittel sind von sehr guter Qualität. Ebenfalls haben wir im Hotel zu Abend gegessen. Alles war hervorragend. Die taco el pastor unbedingt probieren.
Freundlicher Empfang, angenehmeer Raumduft in der Lobby, sehr freundliches Personal, top Lage, alles in wenigen Schritten zu Fuss erreichbar, sehr schöne individuelle Zimmer, saubere und grosse Zimmer, sehr bequemes Bett. Frühstück reichhaltig und die Lebensmittel sind von sehr guter Qualität. Ebenfalls haben wir im Hotel zu Abend gegessen. Alles war hervorragend. Die taco el pastor unbedingt probieren.
8
Anne
20 Oct 2024
·
Stayed 3 nights
Fantastisk service men hotellet kunne godt bruge en opgradering/ fornyelse af værelset
Fantastisk service men hotellet kunne godt bruge en opgradering/ fornyelse af værelset
10
Michaela
29 Jun 2023
·
Stayed 2 nights
Jättetrevlig personal, rent och fräscht, bra frukost och superbra läge! Kommer definitivt åka tillbaka.
Jättetrevlig personal, rent och fräscht, bra frukost och superbra läge! Kommer definitivt åka tillbaka.
10
Michelle
20 Aug 2024
·
Stayed 1 night
The room was amazing and very clean and like the workers professionalism.
The room was amazing and very clean and like the workers professionalism.
10
Sue
30 Sept 2023
·
Stayed 7 nights
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
10
Marianne
6 Apr 2024
·
Stayed 1 night
Toppenläge Rent och snyggt Stort rum och stor skön säng Tyst trots det ligger väldigt centralt God frukostbuffé och mysig liten innergård Takterass med liten pool och gott häng Trevlig personal Kommer återvända
Toppenläge Rent och snyggt Stort rum och stor skön säng Tyst trots det ligger väldigt centralt God frukostbuffé och mysig liten innergård Takterass med liten pool och gott häng Trevlig personal Kommer återvända
10
Jennie
20 Aug 2024
·
Stayed 3 nights
Fortfarande en oas mitt i gamla stan. Älskar innergården där man äter frukost, som för övrigt är liten men naggande god. Färskpressad juice och riktig äggröra. Fin takterss med svalkande vatten att doppa sig i. Annorlunda rum, allt fanns, härliga morgonrockar. Det enda jag kunde sakna är en espressomaskin på rummet för den där första koppen kaffe på morgonen. Otroligt trevlig service! Välstädat och mysig vibe. Återvänder.
Fortfarande en oas mitt i gamla stan. Älskar innergården där man äter frukost, som för övrigt är liten men naggande god. Färskpressad juice och riktig äggröra. Fin takterss med svalkande vatten att doppa sig i. Annorlunda rum, allt fanns, härliga morgonrockar. Det enda jag kunde sakna är en espressomaskin på rummet för den där första koppen kaffe på morgonen. Otroligt trevlig service! Välstädat och mysig vibe. Återvänder.
6
Malin
12 May 2023
·
Stayed 4 nights
It is not a bad hotel but it certainly doesn’t live up to the images on various booking sites as a luxury hotel. The location is amazing which is what you are paying for, but the hotel itself is actually quite tired looking and in need of a bit of love and repairs. The hairdryer was barely working, the toilet flush was broken, the room was a bit dusty in places, no full length mirror or anywhere to hang dresses and we were not informed that water was complimentary as it states 5 euros on the mini bar menu. Neither did we realise until the last day that you could order cooked breakfast which was supposedly all included. The Puro beach clubs they eagerly promote has a minimum spend of £90/couple incl sun beds although the shuttle there is free if you book in advance. Most staff were very friendly which helped even if they didn’t give us all or correct information about things. I am very glad we didn’t pay for the most expensive rooms as then we would have been even more disappointed. I would recommend it for the location but personally we would probably not go back.
It is not a bad hotel but it certainly doesn’t live up to the images on various booking sites as a luxury hotel. The location is amazing which is what you are paying for, but the hotel itself is actually quite tired looking and in need of a bit of love and repairs. The hairdryer was barely working, the toilet flush was broken, the room was a bit dusty in places, no full length mirror or anywhere to hang dresses and we were not informed that water was complimentary as it states 5 euros on the mini bar menu. Neither did we realise until the last day that you could order cooked breakfast which was supposedly all included. The Puro beach clubs they eagerly promote has a minimum spend of £90/couple incl sun beds although the shuttle there is free if you book in advance. Most staff were very friendly which helped even if they didn’t give us all or correct information about things. I am very glad we didn’t pay for the most expensive rooms as then we would have been even more disappointed. I would recommend it for the location but personally we would probably not go back.
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AI-generated summary based on recent guest reviews
Rooms
Stylish rooms with very comfortable beds, though sizes and light/views vary. Some rooms near the courtyard are noisy, and the property’s multi stair layout can make access or layouts awkward.
Related guest reviews
8
Anne
20 Oct 2024
·
Stayed 3 nights
Fantastisk service men hotellet kunne godt bruge en opgradering/ fornyelse af værelset
Fantastisk service men hotellet kunne godt bruge en opgradering/ fornyelse af værelset
10
Maire
27 Sept 2024
·
Stayed 4 nights
The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
6
Jakob
3 Sept 2025
·
Stayed 1 night
Vi har været på hotellet før men denne gang havde vi bestilt en Joy suite og der var ikke så meget joy over den, værelse 105, larmen fra gården, gæsterne og morgen maden var så extrem at vi blev vækket af høje smæld kl 0645 ! Bestemt ikke indordne, hvilket jeg gjorde dem opmærksom på, men da vi bare havde denne ene overnatning, var det ikke muligt at skifte værelse, men ellers lækkert hotel med sødt personale og hyggelige omgivelser
Vi har været på hotellet før men denne gang havde vi bestilt en Joy suite og der var ikke så meget joy over den, værelse 105, larmen fra gården, gæsterne og morgen maden var så extrem at vi blev vækket af høje smæld kl 0645 ! Bestemt ikke indordne, hvilket jeg gjorde dem opmærksom på, men da vi bare havde denne ene overnatning, var det ikke muligt at skifte værelse, men ellers lækkert hotel med sødt personale og hyggelige omgivelser
10
Stefan
19 Oct 2025
·
Stayed 2 nights
Stylisches Hotel mitten in der Stadt Zimmer Ruhig kreatives Frühstücksbufett sehr ausmerksames und freundliches Personal immer wieder gerne
Stylisches Hotel mitten in der Stadt Zimmer Ruhig kreatives Frühstücksbufett sehr ausmerksames und freundliches Personal immer wieder gerne
10
Annelie
19 Oct 2023
·
Stayed 3 nights
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
10
Joseph
19 Sept 2024
·
Stayed 1 night
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
2
Lori
22 Aug 2025
·
Stayed 2 nights
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
8
Hege Cecilie
23 Sept 2025
·
Stayed 3 nights
Very comfortable bed and beautifully renovated old building in a very central location.
Very comfortable bed and beautifully renovated old building in a very central location.
8
Udo
8 Mar 2022
·
Stayed 6 nights
Keine gute Belichtung
Keine gute Belichtung
10
Stefan
16 Nov 2025
·
Stayed 2 nights
4 Sterne klar verdient.... fantastisches Hotel stylische Zimmer hervorzuhebenes Personal was jeden Wunsch erfüllt . Sehr gutes Frühstück in schönen Innenhof top Lage mitten in der Stadt
4 Sterne klar verdient.... fantastisches Hotel stylische Zimmer hervorzuhebenes Personal was jeden Wunsch erfüllt . Sehr gutes Frühstück in schönen Innenhof top Lage mitten in der Stadt
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and helpful, including smooth check in and useful recommendations. There are occasional lapses in communication or responsiveness.
Related guest reviews
10
Kristen Angel
25 Jul 2025
·
Stayed 12 nights
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
2
Marcus
29 Dec 2025
·
Stayed 2 nights
Otrevlig personal i receptionen, vi hade ett rum där det var varmt som en bastu men de kunde inte fixa det
Otrevlig personal i receptionen, vi hade ett rum där det var varmt som en bastu men de kunde inte fixa det
10
Derek
15 Sept 2023
·
Stayed 1 night
Great hotel, would love to return. Staff were perfect.
Great hotel, would love to return. Staff were perfect.
10
jose
15 Nov 2023
·
Stayed 9 nights
The friendly staff was above any expectations. Service, location, we fall in love with it.
The friendly staff was above any expectations. Service, location, we fall in love with it.
10
Sue
30 Sept 2023
·
Stayed 7 nights
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
10
Raul
6 Aug 2025
·
Stayed 2 nights
Fantastic hotel, amazing service
Fantastic hotel, amazing service
10
Ashley
27 Aug 2024
·
Stayed 1 night
The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
2
Lori
22 Aug 2025
·
Stayed 2 nights
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
10
Sinan
15 May 2025
·
Stayed 6 nights
Das Puro Hotel ist einzigartig, die Lage ist top und es liegt in den niedlichen engen Gassen von Palma. Circa 5 Minuten von der Kathedrale und Shoppingmöglichkeiten entfernt. Das Personal ist sehr freundlich und zuvorkommend, man fühlt sich als echter Gast hier. Wir werden sicher wiedermal kommen, es hat uns sehr gefallen.
Das Puro Hotel ist einzigartig, die Lage ist top und es liegt in den niedlichen engen Gassen von Palma. Circa 5 Minuten von der Kathedrale und Shoppingmöglichkeiten entfernt. Das Personal ist sehr freundlich und zuvorkommend, man fühlt sich als echter Gast hier. Wir werden sicher wiedermal kommen, es hat uns sehr gefallen.
10
Gerald
24 Aug 2025
·
Stayed 10 nights
amazing the best part of this stay was the unforgettable service this is a class A accomodation
amazing the best part of this stay was the unforgettable service this is a class A accomodation
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AI-generated summary based on recent guest reviews
Location
Exceptionally central for the old town, shops, restaurants and sights. The lively setting means some rooms near the courtyard or nearby venues can experience noise.
Related guest reviews
10
Gunnar
17 Jul 2025
·
Stayed 2 nights
Underbart hotell i bästa läge
Underbart hotell i bästa läge
8
Michelle
8 Sept 2024
·
Stayed 4 nights
Very good location
Very good location
10
fernando
15 Jul 2023
·
Stayed 7 nights
Excelente hotel. Inmejorable ubicación. Staff de los mejores
Excelente hotel. Inmejorable ubicación. Staff de los mejores
10
Annelie
19 Oct 2023
·
Stayed 3 nights
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
Loved the location, in the middle of everything. Very nice rooftopterrace with a view 360 degrees over Palma. Great room.
10
Marco
25 Mar 2024
·
Stayed 2 nights
I can suggest this hotel. Everything nice and confortable. it's a stilish boutique hotel in the city center. Close to the cathedaral and no far from the port and the sea. Highly reccomanded
I can suggest this hotel. Everything nice and confortable. it's a stilish boutique hotel in the city center. Close to the cathedaral and no far from the port and the sea. Highly reccomanded
2
Lori
22 Aug 2025
·
Stayed 2 nights
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
8
Hege Cecilie
23 Sept 2025
·
Stayed 3 nights
Very comfortable bed and beautifully renovated old building in a very central location.
Very comfortable bed and beautifully renovated old building in a very central location.
10
Sinan
15 May 2025
·
Stayed 6 nights
Das Puro Hotel ist einzigartig, die Lage ist top und es liegt in den niedlichen engen Gassen von Palma. Circa 5 Minuten von der Kathedrale und Shoppingmöglichkeiten entfernt. Das Personal ist sehr freundlich und zuvorkommend, man fühlt sich als echter Gast hier. Wir werden sicher wiedermal kommen, es hat uns sehr gefallen.
Das Puro Hotel ist einzigartig, die Lage ist top und es liegt in den niedlichen engen Gassen von Palma. Circa 5 Minuten von der Kathedrale und Shoppingmöglichkeiten entfernt. Das Personal ist sehr freundlich und zuvorkommend, man fühlt sich als echter Gast hier. Wir werden sicher wiedermal kommen, es hat uns sehr gefallen.
10
Amrit
4 Jul 2024
·
Stayed 3 nights
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
8
Stephen
27 Jul 2025
·
Stayed 3 nights
Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
Great place to visit the old town . Fantastic Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality, variety, and gluten free options, with many enjoying the courtyard setting and rooftop drinks; the on site bar/restaurant adds to the vibe. A few mention high cost when not included and some seating/access quirks.
Related guest reviews
10
Kristen Angel
25 Jul 2025
·
Stayed 12 nights
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily. Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth. Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
10
Hans
30 Dec 2024
·
Stayed 2 nights
Fantastiskt hotell. Trevligt och proffesionellt bemötande. Sköna sängar. Utmärkt frukost. Kommer gärna tillbaka.
Fantastiskt hotell. Trevligt och proffesionellt bemötande. Sköna sängar. Utmärkt frukost. Kommer gärna tillbaka.
8
Catarina
25 Jan 2025
·
Stayed 4 nights
Allt var fantastiskt! Det enda negativa var att man fick gå genom flera dörrar och atrium för att nå buffén. Nära buffén fick bara VIP gäster sitta, vad som nu menades med det.
Allt var fantastiskt! Det enda negativa var att man fick gå genom flera dörrar och atrium för att nå buffén. Nära buffén fick bara VIP gäster sitta, vad som nu menades med det.
10
flemming
31 Aug 2025
·
Stayed 4 nights
Amazing location, hotel and breakfast.
Amazing location, hotel and breakfast.
10
Colin
6 Nov 2024
·
Stayed 3 nights
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
10
Sue
30 Sept 2023
·
Stayed 7 nights
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
2
Lori
22 Aug 2025
·
Stayed 2 nights
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
10
Stefan
16 Nov 2025
·
Stayed 2 nights
4 Sterne klar verdient.... fantastisches Hotel stylische Zimmer hervorzuhebenes Personal was jeden Wunsch erfüllt . Sehr gutes Frühstück in schönen Innenhof top Lage mitten in der Stadt
4 Sterne klar verdient.... fantastisches Hotel stylische Zimmer hervorzuhebenes Personal was jeden Wunsch erfüllt . Sehr gutes Frühstück in schönen Innenhof top Lage mitten in der Stadt
10
Claudia
8 Sept 2025
·
Stayed 3 nights
Tolle Lage, sehr freundliche und kompetentes Personal, schöne Zimmer und ausgezeichnete Betten. Das Frühstück ist sehr abwechslungsreich!
Tolle Lage, sehr freundliche und kompetentes Personal, schöne Zimmer und ausgezeichnete Betten. Das Frühstück ist sehr abwechslungsreich!
10
Amrit
4 Jul 2024
·
Stayed 3 nights
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
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AI-generated summary based on recent guest reviews
10
Karen
21 Jan 2026
·
Stayed 2 nights
.
.
10
Kimberly
26 Dec 2025
·
Stayed 1 night
Everything was amazing! My room was exquisite, the staff beyond friendly! The location wow! The spa!
Everything was amazing! My room was exquisite, the staff beyond friendly! The location wow! The spa!
10
Michelle
26 Oct 2025
·
Stayed 6 nights
The staff was wonderful! My mother and I loved staying here and would definitely go back.
The staff was wonderful! My mother and I loved staying here and would definitely go back.
8
Hege Cecilie
23 Sept 2025
·
Stayed 3 nights
Very comfortable bed and beautifully renovated old building in a very central location.
Very comfortable bed and beautifully renovated old building in a very central location.
10
flemming
31 Aug 2025
·
Stayed 4 nights
Amazing location, hotel and breakfast.
Amazing location, hotel and breakfast.
Property policies
Check-in
Check-out
Check-in from 15:00
Before 12:00
FAQs about Purohotel Palma
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately EUR 17 per person.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of EUR 50 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available, and guests can request it at the front desk.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of EUR 80 per vehicle (maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible registration desk, on-site restaurant, spa, and elevator access. There are also well-lit paths to the entrance.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Palma de Mallorca, steps from Passeig del Born and Lonja de Palma de Mallorca. It is 0.5 mi from the Cathedral of Santa Maria of Palma and 2.1 mi from Porto Pi Centro Comercial.
Are children allowed at the hotel?
Children are allowed at the hotel, but specific age policies for free stays are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: 532.6633363062745USD
- 2026-09-22: 484.2472761956177USD
- 2026-09-23: 434.9013332177124USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 358.96067717459107USD
- 2026-09-28: NO DATA
- 2026-09-29: 369.33821481710817USD
- 2026-09-30: NO DATA
- 2026-10-01: 424.72219534451295USD
- 2026-10-02: 452.346008678833USD
- 2026-10-03: NO DATA
- 2026-10-04: 358.57631484558107USD
- 2026-10-05: 367.5528270996094USD
- 2026-10-06: 333.5190160620117USD
- 2026-10-07: 356.84053582901004USD
- 2026-10-08: 496.8069660598755USD
- 2026-10-09: NO DATA
- 2026-10-10: 488.06599003207396USD
- 2026-10-11: 367.5528270996094USD
- 2026-10-12: 333.5190160620117USD
- 2026-10-13: 353.0218219925537USD
- 2026-10-14: 333.5190160620117USD
- 2026-10-15: 333.5190160620117USD
- 2026-10-16: 637.1082199876099USD
- 2026-10-17: NO DATA
- 2026-10-18: 425.1685685496826USD
- 2026-10-19: 340.0034268166809USD
- 2026-10-20: 353.0218219925537USD
- 2026-10-21: NO DATA
- 2026-10-22: 341.2038102346802USD
- 2026-10-23: NO DATA
- 2026-10-24: 381.05476697195434USD
- 2026-10-25: 357.5596868204956USD
- 2026-10-26: NO DATA
- 2026-10-27: 335.1308083606567USD
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 216.9485361667328USD
- 2026-11-03: NO DATA
- 2026-11-04: 215.90706875679015USD
- 2026-11-05: NO DATA
- 2026-11-06: 299.5719852166443USD
- 2026-11-07: NO DATA
- 2026-11-08: 210.51161453219603USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: 216.9485361667328USD
- 2026-11-13: NO DATA
- 2026-11-14: 251.60226327676392USD
- 2026-11-15: 216.9485361667328USD
- 2026-11-16: NO DATA
- 2026-11-17: 312.31760260620115USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
Popular amenities
Airport shuttle
Restaurant
Business centre
Room service
Concierge
Tour desk
Services
Business centre
Concierge
Tour desk
Elevator/Lift
24-hour reception
Babysitting/Child services
Conference room(s)
Currency exchange
Multilingual staff
Safe-deposit box
Meeting rooms
Laundry service
Bicycle rental
Photocopier
Ticket service
Luggage storage
General
Room service
Restaurant
Massage/Beauty centre
Bar/Lounge
Air conditioned
Sauna
Mini bar
Hair dryer
TV
Jacuzzi
Massage
Spa & wellness centre
Parking
Airport shuttle