Is parking available at the property?

Free self parking is available on-site.

What are the check-in and check-out times?

Check-in is from 16:00 to 17:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is located near the beach, within a 10-minute walk of Taoro Park and Parque canino Taoro Can. It is approximately 0.6 miles from Timanfaya Theater and 0.7 miles from La Vola.

Does the hotel have a swimming pool?

Yes, the hotel features 2 outdoor swimming pools and 2 hot tubs, with seasonal availability.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 30.00 per day. Advance request or confirmation may be required.

Hotel Puerto Palace in Puerto de la Cruz

Average nightly price at Hotel Puerto Palace by month, last 12 months (USD)
Month	Average price
January	US$143
February	US$165
March	US$138
April	US$121
May	US$93
June	US$94
July	US$111
August	US$119
September	US$110
October	US$109
November	US$140
December	US$146

What guests think

Across recent reviews, Hotel Puerto Palace is praised for tidy grounds, generally friendly service, and mostly positive, varied dining, while its quiet, elevated location means a 15–20 minute uphill walk to town that some find challenging.

Large, well-kept pool areas with bars, mini-golf and evening entertainment are a highlight, though the garage is small and Wi-Fi strength varies between buildings. Rooms are generally comfortable and sizeable with balconies and views, but some feel dated, street-facing rooms can be noisy, and kettles or strong air conditioning are not guaranteed. Buffets are widely enjoyed, with occasional criticism of slow coffee machines and limited options for specific diets. Overall, expect a relaxing, resort-style stay on a hill with good value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Standout facilities include large, well-kept pool areas with bars, mini-golf and sports courts, plus regular evening entertainment. Garage parking is limited (street parking nearby), and gym access is via a nearby paid facility.

Related guest reviews

8

Brian

11 Apr 2025

·

Stayed 3 nights

beautiful property in a good location. check in was fantastic b/c of the staff. i wish i wrote down her name. she was so nice and fun. also a fantastic breakfast buffet and lively evening entertainment. i would stay here again for sure.

10

Eva Maria

10 Apr 2025

·

Stayed 7 nights

Wir waren eine Woche in der Nebensaison im Puerto Palace. Wir fanden es super, da es ruhig war (Atmosphäre und Lautstärke), obwohl es ausgebucht war. Poolanlage inkl. Bar war toll. Einen Parkplatz für unseren Mietwagen haben wir jeden Tag in der Garage gefunden. Wir würden einen Aufenthalt weiterempfohlen :)

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $129
8 $120	9 $120	10 $121	11 $119	12 $249	13 $251	14 $255
15 $117	16 $120	17 $121	18 $255	19 $123	20 $126	21 $123
22 $123	23 $123	24 $123	25 $128	26 $126	27 $123	28 $120
29 $121	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $121	2 $121	3 $125	4 $121	5 $121
6 $121	7 $125	8 $104	9 $109	10 $106	11 $104	12 $109
13 $106	14 $109	15 $110	16 $105	17 $110	18 $109	19 $147
20 $146	21 $145	22 $146	23 $276	24	25 $276	26 $255
27 $262	28 $282	29 $148	30 $148	31 $276

Prices for Hotel Puerto Palace

Monthly average prices

About this property

Location

Room options

Economy Double Room

Triple Room, Pool View

Standard Triple Room

Double Room, Pool View

Double Room, Sea View

Standard Single Room

Economy Double Room (2 Adults + 1 Child)

Double Room Single Use

Double Room, Pool View (2 Adults and 1 Child)

Economy Triple Room

Standard Double Room

Family Room (4 Adults)

Double Room Single Use, Sea View

Double Room Single Use, Pool View

Triple Room, Sea View

Family Room (3 Adults and 1 Child)

Family Room (3 Adults)

Family Room (2 Adults, 2 Children)

Standard Single Room, Sea View

Double Room, Sea View (2 Adults and 1 Child)

Standard Room (2 Adults and 1 Child)

Standard Single Room, Pool View

Guest reviews of Hotel Puerto Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Puerto Palace

Considering this hotel for your Puerto de la Cruz trip?

Prices for upcoming dates