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Hotel Monopol - Room
Hotel Monopol - Room
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Hotel Monopol - Pool

Hotel Monopol


Amenities

  • Restaurant

  • Hot Tub / Jacuzzi

  • Swimming pool

  • Sauna

  • Safe-Deposit Box

  • Solarium

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Property description

Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and a reception hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Monopol, travellers consistently highlight the central old-town location and distinctive Canarian charm, noting that modern comforts are limited, amenities feel simple, and the overall atmosphere is characterful rather than contemporary.

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Facilities

Good

Cleanliness

Clean

Rooms

Dated

Service

Friendly

Location

Central

Dining

Good

Was this helpful?

10

Robert

IAN-logo

3 weeks ago

·

Stayed 1 night

Friendy, helpful staff. Excellent breakfast. Great location*. The room had old school amenities like a laundry line in the bath and a bottle opener screwed to the door jam. The only fault is a shortage of electrical outlets. To charge my phone I had to resort to the hairdryer outlet in the bathroom. *To get to this hotel by vehicle (e.g. with luggage), approach the port and historic center area from the north, taking exit 32 from highwayTF5. If you try to come from the south, you will likely be frustrated, because 90% of the streets are one-way against you! Come in from north and you'll drive right up near this hotel.
Friendy, helpful staff. Excellent breakfast. Great location*. The room had old school amenities like a laundry line in the bath and a bottle opener screwed to the door jam. The only fault is a shortage of electrical outlets. To charge my phone I had to resort to the hairdryer outlet in the bathroom. *To get to this hotel by vehicle (e.g. with luggage), approach the port and historic center area from the north, taking exit 32 from highwayTF5. If you try to come from the south, you will likely be frustrated, because 90% of the streets are one-way against you! Come in from north and you'll drive right up near this hotel.

2

ROY

IAN-logo

18 Feb 2026

·

Stayed 14 nights

The hotel, located in an excellent position, seems very charming with the lovely palm court feeling at the entrance! But that’s where the charm ends…the rooms are shabby and very dated (which could be acceptable) but the facilities are quite disgusting! Poor quality, threadbare linen and towels. Lumpy pillows. No tea or coffee-making facilities. A safe that you can only use by paying a daily fee!! No drinking water supplied. A wafer-thin piece of soap is supplied (FOC!) but there is no shampoo or conditioner. Very cheap see-through toilet paper and a bidet which did not work. All of this together with a lovely drain smell! Unfortunately, the present, 3rd or 4th generation family owners are totally oblivious to spending any money on customer comforts! All-in-all not a hotel that we would recommend anyone else to experience!
The hotel, located in an excellent position, seems very charming with the lovely palm court feeling at the entrance! But that’s where the charm ends…the rooms are shabby and very dated (which could be acceptable) but the facilities are quite disgusting! Poor quality, threadbare linen and towels. Lumpy pillows. No tea or coffee-making facilities. A safe that you can only use by paying a daily fee!! No drinking water supplied. A wafer-thin piece of soap is supplied (FOC!) but there is no shampoo or conditioner. Very cheap see-through toilet paper and a bidet which did not work. All of this together with a lovely drain smell! Unfortunately, the present, 3rd or 4th generation family owners are totally oblivious to spending any money on customer comforts! All-in-all not a hotel that we would recommend anyone else to experience!

10

Rick

ORB-logo

8 Feb 2026

·

Stayed 5 nights

Just very comfortable, the building has great history behind it. Made me appreciate being there.
Just very comfortable, the building has great history behind it. Made me appreciate being there.

10

Jacob

EXP-logo

7 Jan 2026

·

Stayed 2 nights

Very clean room. Enjoyable stay
Very clean room. Enjoyable stay

8

Piotr

EXP-logo

24 Nov 2025

·

Stayed 2 nights

Lovely staff and location!!!! Lobby got character bring you to old good Spain. Room clean to standard.On Breakfast you got everything, nice and delicious. There's Lovely swimming pool and other facilities. If they update rooms one day definitely price will get double. Thank you for everything.
Lovely staff and location!!!! Lobby got character bring you to old good Spain. Room clean to standard.On Breakfast you got everything, nice and delicious. There's Lovely swimming pool and other facilities. If they update rooms one day definitely price will get double. Thank you for everything.

Quintana,15, Puerto de la Cruz, Canary Islands, Spain

Location

When you stay at Hotel Monopol in Puerto de la Cruz, you'll be near the beach, just steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade. This hotel is 0.1 mi (0.1 km) from Puerto de la Cruz Town Hall and 0.1 mi (0.2 km) from Eduardo Westerdahl Museum of Contemporary Art.

Church of Nuestra Senora de la Pena de Francia(0.1 Miles)

San Telmo Promenade(0.1 Miles)

Puerto de la Cruz Town Hall(0.1 Miles)

San Juan Church(0.1 Miles)

Eduardo Westerdahl Museum of Contemporary Art(0.1 Miles)

La Vola(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:30 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


Pets are allowed with a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.


Check-in is from 2:30 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.


The hotel is located near the beach, just steps from Church of Nuestra Senora de la Pena de Francia and San Telmo Promenade. It is 0.1 mi from Puerto de la Cruz Town Hall and 0.2 mi from Eduardo Westerdahl Museum of Contemporary Art.

Yes, there is an outdoor swimming pool available.


Children are allowed at the property, but specific age policies for free stays are not mentioned.


Cribs are available for a fee of EUR 15.0 per day. Advance request is required for cribs.


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