Name: Hotel Penzance Promenade
Address: 37 Western Promenade Rd, Penzance, Cornouailles, GB
Price range: 145 $US–172 $US per night
Rating: 8.25

Ce qu'en disent des voyageurs

D'après de nombreux commentaires, l'hôtel Penzance Promenade est apprécié pour son emplacement en bord de mer, avec de jolies vues sur la baie, son personnel aimable et accueillant, et ses petits-déjeuners généralement agréables, ce qui en fait une base attrayante pour explorer Penzance et les environs.

L'expérience en termes de chambres est variable : les chambres avec vue sur mer peuvent être spacieuses et confortables, tandis que certaines chambres standard peuvent sembler petites, les fenêtres peuvent poser problème, et les personnes ayant le sommeil léger signalent du bruit provenant de la rue ou du mât du drapeau. La propreté est souvent bonne, mais plusieurs commentaires font état de lacunes et de petits problèmes d'entretien, tels que des moquettes ou des carreaux tachés, ou un service de nettoyage parfois manquant. Le parking sur place est limité, de nombreux clients ont donc utilisé des parkings publics à proximité ou des alternatives hors site. Attendez-vous à un séjour pittoresque, mais choisissez soigneusement votre chambre et prévoyez vos options de stationnement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking sur place est limité ou réduit, et certains clients ont utilisé des parkings publics ou des options hors site à proximité.

Avis de voyageur à ce sujet

4

Jo

20 juil. 2024

·

A séjourné 1 nuit

The Beach Club was not mis-sold for location - it was right by the beach and offered great views of the Penzance coastline. Everything else wasn’t quite as billed. Communal areas looked the part, but our bedroom was showing signs of wear and tear. (Door hooks hanging off and marks on the coverlet.) We’d booked a room for three, but were told to squeeze into a double bed. Eventually the hotel relented and added an extra bed, but it was a struggle. The car park was impossible to squeeze into. It took two attempts to get the parking charges removed. Breakfast was a fiasco, with everyone apparently booked into the same time slot and a temperamental coffee machine that couldn’t handle more than one customer every ten minutes. Each time we went to reception for help, there seemed to be a long wait while staff dealt with other disgruntled customers. There were some friendly and accommodating staff in the dining room. They seemed to have their work cut out for them. We made the most of our stay, but it wasn’t the most relaxing of experiences.

8

Eva

1 mai 2024

·

A séjourné 2 nuits

Hadde et fint opphold. Gode senger, bra fasiliteter på rommet. Veldig kaldt inne, og spesielt i spiseområdet. Dørene ut stod på vid gap. Frokosten var ok minus. Varmmaten var ikke varm, frukten var ikke fersk. Hyggelig betjening.

6

Karen

15 avr. 2025

·

A séjourné 1 nuit

The room was large and the bed was comfortable . But on a cold night the room was cold and the bathroom was freezing as the window didn’t fit properly. The shower over the bathtub was pretty basic. While I had called ahead to make sure we could have dinner at 8 pm as we were coming off the ferry from the Scillys we found that the chef had left at 6 pm, we were not advised and no other arrangements had been made. As compensation I was offered free parking.

6

David

26 juin 2025

·

A séjourné 3 nuits

Basic room but clean. Not in the main hotel but behind. I was on the first floor but the weeds were up to the window outside.

10

Sture

2 juin 2025

·

A séjourné 2 nuits

Fint läge vid havet, bra frukost, bra tvättservice, trevlig personal, P-garage

6

Salma

28 août 2024

·

A séjourné 2 nuits

We were given a room in a separate building next door, behind a Thai restaurant. Room was small, poorly decorated. Shelves made of cheap kitchen unit materials. Tiny windows, more like ventilators. No AC in room. There was no clear mention of staying in a different building when booking. Breakfast was good.

10

Steven

23 juin 2024

·

A séjourné 1 nuit

Very nice hotel right on the promenade. We had an amazing view for the luna standstill and summer solstice. Very friendly and helpful staff. Comfy room. Off street parking.

4

chloe

5 août 2024

·

A séjourné 1 nuit

The car park is terrible, and the light in bathroom broken.

8

Nicola

2 nov. 2024

·

A séjourné 1 nuit

Good overnight stay. Check in was good and they let us check-in early. Room comfort also good. Good selection at breakfast. Hotel bar was closed at 9.30pm on a Saturday. We were too late to book for the hotel parking but parked in the car park opposite £3.70 for 24hrs

8

Nina

8 juin 2024

·

A séjourné 1 nuit

The Beach Club is an old gem situated near the end of the Promenade as you head out toward Newlyn. It has a lot of charm, is easily accessible to the beach, and the food in the hotel's restaurant was surprisingly good. (The buttersquash soup was my particular favorite). The staff was friendly and accommodating. Special thanks to Ashama -- we belatedly had to book an extra night's stay, and she figured out a way that we didn't have to change rooms, for which my husband and I were very grateful. Our room was cozy (some might say "small") and there are no elevators so you have to climb stairs to get to any of the guest rooms. But after a day of walking around Penzance and West Cornwall, what's a few more steps? We had a lovely week there.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres ou impeccables, mais plusieurs ont noté des lacunes et des problèmes d'entretien, notamment des moquettes ou des carreaux tachés et un service de nettoyage occasionnellement manquant.

Avis de voyageur à ce sujet

6

Christine

3 sept. 2024

·

A séjourné 2 nuits

Breakfast and the staff serving it were excellent otherwise pretty mediocre. Room was tiny and looked like it had been furnished by charity shop items. Carpet hadn't been hoovered before we arrived and room wasn't serviced on 2nd day of a 2 night stay which seemed odd for a so-called 4 star hotel. Pillows weren't good and had odd pillowcases and cushions on bed were cheap and flat. Bathroom floor tiles were stained. Price must be based on having a sea view.

10

Engin

5 juil. 2025

·

A séjourné 3 nuits

Nice clean and traditional house hotel. Polite and helpful staff. Highly recommended.

10

Michael

5 juil. 2025

·

A séjourné 6 nuits

Warm welcome, clean and comfortable, excellent location, great staff

10

CHARLES

8 mai 2025

·

A séjourné 2 nuits

Our stay at the Beach Club was excellent. Myself and my wife had originally booked 2 nights stay but added another 2 nights because it was such a nice place to stay and the staff were so friendly and helpful. 5 stars all round!! Especially the duty manager Tiffany and staff member Pheobe who helped show me around the buffet breakfast process. Breakfast was excellent and the 2 rooms we were in were clean and the bed and linen was so soft When we booked the extra 2 nights Tiffany upgraded us to a premium double room which was amazing. Tiffany was leaving to be promoted to another of the company's restaurants and we widh here all the best of luck in her new position. Ovrrall the Beach Club is highly recommend and we cannot wait to return there again.

10

Tracy

7 sept. 2025

·

A séjourné 1 nuit

Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.

6

David

26 juin 2025

·

A séjourné 3 nuits

Basic room but clean. Not in the main hotel but behind. I was on the first floor but the weeds were up to the window outside.

10

valerie

5 nov. 2024

·

A séjourné 1 nuit

This was the best hotel we have stayed at in Penzance. Room bright tastefully decorated. Warm. Comfie bed. Spotless all round. Ex. Breakfast. Bathroom fittings very nice. Woul def. Stay again

6

Mohammed

25 août 2025

·

A séjourné 2 nuits

Payed for a standard room costing £400. The room looked more like a small. Sink was cracked. Shower head was leaking. Toilet wasnt clean. Bedroom carpet was stained.

6

Charles

21 sept. 2024

·

A séjourné 1 nuit

Overnight stay, bathroom mirror was a little dusty but otherwise OK.

8

Victoria

6 sept. 2025

·

A séjourné 3 nuits

We had a room facing the promenade with a panoramic view (room 2) and it was beautiful. The room was very clean and spacious and had everything we needed, aside from hair conditioner, but Lidl is right next door. The beds were very uncomfortable. Hard as a rock. If the beds were comfortable this would be 5 stars for sure. Breakfast was fine, has what you’d expect.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les expériences varient : les chambres avec vue sur mer peuvent être spacieuses et confortables, mais certaines chambres standard peuvent sembler petites, les matelas ont des fermetés différentes, et les personnes ayant le sommeil léger ont signalé du bruit de la route ou du mât du drapeau ; certains clients ont également mentionné des problèmes de fenêtres.

Avis de voyageur à ce sujet

6

Siu

23 juin 2025

·

A séjourné 2 nuits

Not feel welcome on arrival, not enough staff to do the check in . The hotel too close to the main road ; too noise.

8

Christine

5 sept. 2025

·

A séjourné 1 nuit

Grosses Zimmer mit Meerblick, an Hauptstrasse gelegen, gutes Frühstück, freundliche Bedienung

10

Himanshu

31 mars 2024

·

A séjourné 2 nuits

Lovely property and great set of sea facing rooms. Definitely recommend anyone visiting Penzance

6

Karen

15 avr. 2025

·

A séjourné 1 nuit

The room was large and the bed was comfortable . But on a cold night the room was cold and the bathroom was freezing as the window didn’t fit properly. The shower over the bathtub was pretty basic. While I had called ahead to make sure we could have dinner at 8 pm as we were coming off the ferry from the Scillys we found that the chef had left at 6 pm, we were not advised and no other arrangements had been made. As compensation I was offered free parking.

6

David

26 juin 2025

·

A séjourné 3 nuits

Basic room but clean. Not in the main hotel but behind. I was on the first floor but the weeds were up to the window outside.

10

valerie

5 nov. 2024

·

A séjourné 1 nuit

This was the best hotel we have stayed at in Penzance. Room bright tastefully decorated. Warm. Comfie bed. Spotless all round. Ex. Breakfast. Bathroom fittings very nice. Woul def. Stay again

8

Barrie

24 sept. 2025

·

A séjourné 4 nuits

The constant (i.e. all day and all night) tapping of the ropes on the flagpoles opposite the hotel kept me awake, as I am a light sleeper and we needed to keep the windows open to keep cool. Otherwise, we were very happy with the stay.

6

Mohammed

25 août 2025

·

A séjourné 2 nuits

Payed for a standard room costing £400. The room looked more like a small. Sink was cracked. Shower head was leaking. Toilet wasnt clean. Bedroom carpet was stained.

8

Victoria

6 sept. 2025

·

A séjourné 3 nuits

We had a room facing the promenade with a panoramic view (room 2) and it was beautiful. The room was very clean and spacious and had everything we needed, aside from hair conditioner, but Lidl is right next door. The beds were very uncomfortable. Hard as a rock. If the beds were comfortable this would be 5 stars for sure. Breakfast was fine, has what you’d expect.

8

Nikko

30 avr. 2025

·

A séjourné 3 nuits

Staff were really nice! The window in our room was too high, can’t really see what’s outside. The room felt very small because of how the windows were positioned.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, accueillant et serviable, bien que certains clients aient constaté un manque de personnel ou des réponses lentes aux heures de pointe.

Avis de voyageur à ce sujet

6

Siu

23 juin 2025

·

A séjourné 2 nuits

Not feel welcome on arrival, not enough staff to do the check in . The hotel too close to the main road ; too noise.

8

Natalie

25 avr. 2024

·

A séjourné 1 nuit

Rooms were comfy, staff really helpful and breakfast very tasty

10

John

18 août 2025

·

A séjourné 1 nuit

Perfect location, service and staff! Highly recommend, will stay here again.

10

Engin

5 juil. 2025

·

A séjourné 3 nuits

Nice clean and traditional house hotel. Polite and helpful staff. Highly recommended.

10

Michael

5 juil. 2025

·

A séjourné 6 nuits

Warm welcome, clean and comfortable, excellent location, great staff

10

debbie

12 sept. 2025

·

A séjourné 4 nuits

everything great. Staff were particularly good the only issue was the window didnt shut properly

4

Jo

20 juil. 2024

·

A séjourné 1 nuit

The Beach Club was not mis-sold for location - it was right by the beach and offered great views of the Penzance coastline. Everything else wasn’t quite as billed. Communal areas looked the part, but our bedroom was showing signs of wear and tear. (Door hooks hanging off and marks on the coverlet.) We’d booked a room for three, but were told to squeeze into a double bed. Eventually the hotel relented and added an extra bed, but it was a struggle. The car park was impossible to squeeze into. It took two attempts to get the parking charges removed. Breakfast was a fiasco, with everyone apparently booked into the same time slot and a temperamental coffee machine that couldn’t handle more than one customer every ten minutes. Each time we went to reception for help, there seemed to be a long wait while staff dealt with other disgruntled customers. There were some friendly and accommodating staff in the dining room. They seemed to have their work cut out for them. We made the most of our stay, but it wasn’t the most relaxing of experiences.

10

Tracy

7 sept. 2025

·

A séjourné 1 nuit

Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.

10

Alex

11 juil. 2025

·

A séjourné 1 nuit

A lovely room with a great view and a cracking breakfast. Staff were very hospitable. Would certainly stay here again.

10

Peter

15 mai 2025

·

A séjourné 3 nuits

Et fantastisk hyggeligt lille hotel, helt nede ved vandet. Personalet er konstant til stede, servicen er høj og man mangler intet. Gåafstand både til Penzance og Newly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Directement sur le front de mer, avec un accès facile à la plage, à la ville et aux sites touristiques à proximité, avec une vue magnifique sur la baie ; certains mentionnent également du bruit de la route ou du mât du drapeau en raison de l'emplacement exposé.

Avis de voyageur à ce sujet

6

Siu

23 juin 2025

·

A séjourné 2 nuits

Not feel welcome on arrival, not enough staff to do the check in . The hotel too close to the main road ; too noise.

10

Robert

7 août 2024

·

A séjourné 3 nuits

Awesome look over the ocean bay in front of the hotel. Very nice and helpful staff.

10

John

18 août 2025

·

A séjourné 1 nuit

Perfect location, service and staff! Highly recommend, will stay here again.

8

Steen

5 juin 2025

·

A séjourné 2 nuits

Dejligt hotel lige ved strandpromenaden. Fint sted for besøg til bl.a. Minack Theatre, Land’s End og Mount Skt Michael

8

Christine

5 sept. 2025

·

A séjourné 1 nuit

Grosses Zimmer mit Meerblick, an Hauptstrasse gelegen, gutes Frühstück, freundliche Bedienung

10

Himanshu

31 mars 2024

·

A séjourné 2 nuits

Lovely property and great set of sea facing rooms. Definitely recommend anyone visiting Penzance

10

Michael

5 juil. 2025

·

A séjourné 6 nuits

Warm welcome, clean and comfortable, excellent location, great staff

10

Tracy

7 sept. 2025

·

A séjourné 1 nuit

Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.

10

Steven

23 juin 2024

·

A séjourné 1 nuit

Very nice hotel right on the promenade. We had an amazing view for the luna standstill and summer solstice. Very friendly and helpful staff. Comfy room. Off street parking.

8

Nina

8 juin 2024

·

A séjourné 1 nuit

The Beach Club is an old gem situated near the end of the Promenade as you head out toward Newlyn. It has a lot of charm, is easily accessible to the beach, and the food in the hotel's restaurant was surprisingly good. (The buttersquash soup was my particular favorite). The staff was friendly and accommodating. Special thanks to Ashama -- we belatedly had to book an extra night's stay, and she figured out a way that we didn't have to change rooms, for which my husband and I were very grateful. Our room was cozy (some might say "small") and there are no elevators so you have to climb stairs to get to any of the guest rooms. But after a day of walking around Penzance and West Cornwall, what's a few more steps? We had a lovely week there.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et son choix, mais plusieurs commentaires font état d'incohérences telles que des ruptures de stock ou des aliments tièdes, et le service du dîner peut être limité ou lent parfois.

Avis de voyageur à ce sujet

8

Natalie

25 avr. 2024

·

A séjourné 1 nuit

Rooms were comfy, staff really helpful and breakfast very tasty

8

Eva

1 mai 2024

·

A séjourné 2 nuits

Hadde et fint opphold. Gode senger, bra fasiliteter på rommet. Veldig kaldt inne, og spesielt i spiseområdet. Dørene ut stod på vid gap. Frokosten var ok minus. Varmmaten var ikke varm, frukten var ikke fersk. Hyggelig betjening.

10

CHARLES

8 mai 2025

·

A séjourné 2 nuits

Our stay at the Beach Club was excellent. Myself and my wife had originally booked 2 nights stay but added another 2 nights because it was such a nice place to stay and the staff were so friendly and helpful. 5 stars all round!! Especially the duty manager Tiffany and staff member Pheobe who helped show me around the buffet breakfast process. Breakfast was excellent and the 2 rooms we were in were clean and the bed and linen was so soft When we booked the extra 2 nights Tiffany upgraded us to a premium double room which was amazing. Tiffany was leaving to be promoted to another of the company's restaurants and we widh here all the best of luck in her new position. Ovrrall the Beach Club is highly recommend and we cannot wait to return there again.

4

Yogesh

15 mai 2025

·

A séjourné 2 nuits

No hot water in shower, shortage for breakfast first day . No space for evening meal fully booked

10

Tracy

7 sept. 2025

·

A séjourné 1 nuit

Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.

10

Alex

11 juil. 2025

·

A séjourné 1 nuit

A lovely room with a great view and a cracking breakfast. Staff were very hospitable. Would certainly stay here again.

6

Sven-Olof

27 mai 2025

·

A séjourné 2 nuits

Bra läge vid viken, men rummet var riktigt fuktigt. Och när vi skulle äta middag på kvällen dröjde maten två timmar. Vi fick en flaska vin som kompensation.

10

valerie

5 nov. 2024

·

A séjourné 1 nuit

This was the best hotel we have stayed at in Penzance. Room bright tastefully decorated. Warm. Comfie bed. Spotless all round. Ex. Breakfast. Bathroom fittings very nice. Woul def. Stay again

8

Nicola

2 nov. 2024

·

A séjourné 1 nuit

Good overnight stay. Check in was good and they let us check-in early. Room comfort also good. Good selection at breakfast. Hotel bar was closed at 9.30pm on a Saturday. We were too late to book for the hotel parking but parked in the car park opposite £3.70 for 24hrs

8

Nina

8 juin 2024

·

A séjourné 1 nuit

The Beach Club is an old gem situated near the end of the Promenade as you head out toward Newlyn. It has a lot of charm, is easily accessible to the beach, and the food in the hotel's restaurant was surprisingly good. (The buttersquash soup was my particular favorite). The staff was friendly and accommodating. Special thanks to Ashama -- we belatedly had to book an extra night's stay, and she figured out a way that we didn't have to change rooms, for which my husband and I were very grateful. Our room was cozy (some might say "small") and there are no elevators so you have to climb stairs to get to any of the guest rooms. But after a day of walking around Penzance and West Cornwall, what's a few more steps? We had a lovely week there.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Hotel Penzance Promenade

À propos de cet établissement

Emplacement

Options de chambre

Chambre Signature

Chambre Double Premium

Chambre Double Standard

Chambre Panoramique Double ou avec lits jumeaux

Chambre Quadruple Familiale, 2 chambres

Chambre Double Supérieure

Chambre Supérieure Double ou avec lits jumeaux, vue mer, vue mer

Chambre Double

Avis des voyageurs sur Hotel Penzance Promenade

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $145	23	24 $171
25	26	27	28	29 $158	30 $172	31

di	lu	ma	me	je	ve	sa
1	2	3	4	5	6	7
8	9	10	11	12 $156	13	14
15	16	17	18	19 $156	20	21
22	23	24	25	26 $156	27	28
29	30