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Hotel Sercotel Portales

$139

/ night

Avg. for September

Hotel Sercotel Portales - Image 1

Hotel Sercotel Portales - Room

Hotel Sercotel Portales - Room

Hotel Sercotel Portales - Reception

Hotel Sercotel Portales - Bathroom

Prices for Hotel Sercotel Portales

Select dates to see prices and availability

$139

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Sercotel Portales average $83 in January, the cheapest month, and $143 in October, the most expensive, based on the last 12 months.

Average nightly price at Hotel Sercotel Portales by month, last 12 months (USD)
Month	Average price
January	$83
February	$93
March	$99
April	$129
May	$141
June	$125
July	$107
August	$129
September	$139
October	$143
November	$103
December	$90

Most expensive: October (~$143)

Cheapest: January (~$83)

About this property

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Parking
Tour Desk
Dry Cleaning
Housekeeping
Safe-Deposit Box
Luggage Storage

Location

Portales, 85 (Plaza Alferes Provisional), Logrono Historic Centre, Logroño, La Rioja, Spain

Museo de la Rioja (0.1 miles)

Calle del Laurel (0.1 miles)

Church of Santiago el Real (0.2 miles)

Paseo del Espolón (0.3 miles)

Concatedral Santa Maria de La Redonda (0.3 miles)

Church of Santa Maria de Palacio (0.4 miles)

More location info

Room options

6

Family Room (Classic)

Room details

1 Full Bed

and

1 Sofa Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Private Bathroom

6

Junior Double Room

Room details

1 Queen Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

6

Classic Room

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

6

Superior Twin Room

Room details

2 Twin Beds

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

4

Superior Double Room

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Sercotel Portales

8.8

Fabulous

Based on 3,149 verified reviews

Who stays here?

Business

12%

Couple

67%

Family

4%

Group

16%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, travellers describe Hotel Sercotel Portales as a clean, centrally located base near Logroño’s old town and tapas streets, with friendly staff and generally comfortable rooms, making it a convenient stop for sightseeing and Camino routes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across recent reviews, travellers describe Hotel Sercotel Portales as a clean, centrally located base near Logroño’s old town and tapas streets, with friendly staff and generally comfortable rooms, making it a convenient stop for sightseeing and Camino routes.

Some rooms are small, a bit dated, or have occasional maintenance, noise, air-conditioning, or bedding issues. Breakfast is widely praised, though a few guests found it average, the area small, or the coffee machine slow. On-site parking uses a tight car elevator with limited maneuvering, and arriving by car can be tricky due to signage and partial street closures. A solid choice for city breaks and Camino stops.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews mention on-site parking accessed via a car elevator; spaces are very tight and maneuvering can be challenging. Capacity is limited and some guests preferred nearby public options.

Related guest reviews

10

Rocio

Nov 29, 2023

·

Stayed 4 nights

El hotel esta muy bien situado. Tiene parking aunque es un poco extrecho. Yo no tuve problemas . Me toco la peor plaza( mas maniobras) y al dia siguiente me ofrecieron cambiarla porque se quedaba mas libre. El personal muy atento y agradable. La habitacion con un baño grade con bañera. Le recomiendo.

El hotel esta muy bien situado. Tiene parking aunque es un poco extrecho. Yo no tuve problemas . Me toco la peor plaza( mas maniobras) y al dia siguiente me ofrecieron cambiarla porque se quedaba mas libre. El personal muy atento y agradable. La habitacion con un baño grade con bañera. Le recomiendo.

10

Olivier

May 15, 2023

·

Stayed 1 night

Tres bon hotel en ultra centre de logroño. Attention parking de hotel compliqué d'accès (ascenseur)

Tres bon hotel en ultra centre de logroño. Attention parking de hotel compliqué d'accès (ascenseur)

6

Laura

Mar 17, 2025

·

Stayed 1 night

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.

Difficult to find and underground car park is accessed by a lift with little space below to manoeuvre. Rooms clean but basic. Very central though.

8

Carmen

Mar 3, 2025

·

Stayed 1 night

Se deberia avisar con antelación que los fines de semana cortan la calle y que para entrar al parking has de meter el coche en un ascensor. El Buffet justito

Se deberia avisar con antelación que los fines de semana cortan la calle y que para entrar al parking has de meter el coche en un ascensor. El Buffet justito

8

Sandra

Aug 7, 2024

·

Stayed 1 night

Estuvimos alojados una noche. El hotel está bien situado, cerca de la calle más famosilla de los "pinchos". Hay aparcamiento en el hotel, aunque es muy pequeño, y depende de si hay disponibilidad, unos 15€/día, y bajas al parking por el ascensor con el coche, curioso. Aunque también hay un aparcamiento de zona azul, pero hay que ir poniendo tíquet cada 2h. Las habitaciones están relativamente bien, camas cómodas y baño limpio. El chico que nos atendió en recepción fué agradable, aunque la chica del día siguiente por la mañana no tanto. Sin duda repetiríamos si estuviéramos de paso por la zona.

Estuvimos alojados una noche. El hotel está bien situado, cerca de la calle más famosilla de los "pinchos". Hay aparcamiento en el hotel, aunque es muy pequeño, y depende de si hay disponibilidad, unos 15€/día, y bajas al parking por el ascensor con el coche, curioso. Aunque también hay un aparcamiento de zona azul, pero hay que ir poniendo tíquet cada 2h. Las habitaciones están relativamente bien, camas cómodas y baño limpio. El chico que nos atendió en recepción fué agradable, aunque la chica del día siguiente por la mañana no tanto. Sin duda repetiríamos si estuviéramos de paso por la zona.

10

PABLO

Feb 11, 2025

·

Stayed 2 nights

Hotel bien situado, a la entrada del casco viejo, junto a una gran zona de aparcamiento gratuita. Habitación amplia y limpia.

Hotel bien situado, a la entrada del casco viejo, junto a una gran zona de aparcamiento gratuita. Habitación amplia y limpia.

10

Christina

Oct 9, 2024

·

Stayed 1 night

Super läge. Bra parkering. Bra frukost.

Super läge. Bra parkering. Bra frukost.

8

Andrew

Jun 17, 2023

·

Stayed 2 nights

Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.

Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.

8

Nixon

Nov 8, 2023

·

Stayed 1 night

Buen hotel en el centro de Logroño. Buen servicio y desayuno aceptable Parking en el hotel, un poco extraño al tener que introducir el coche en un ascensor.

Buen hotel en el centro de Logroño. Buen servicio y desayuno aceptable Parking en el hotel, un poco extraño al tener que introducir el coche en un ascensor.

10

Filipe

Feb 25, 2023

·

Stayed 1 night

Foi tudo ok, apenas se notou alguma falta de tomadas e quarto nao muito grande. Mas localização excelente, quarto confortável, parking nao muito grande mas suficiente e pessoal simpatico. A fatura nao pode pedida ao hotel

Foi tudo ok, apenas se notou alguma falta de tomadas e quarto nao muito grande. Mas localização excelente, quarto confortável, parking nao muito grande mas suficiente e pessoal simpatico. A fatura nao pode pedida ao hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with many calling rooms and common areas very clean or spotless. Housekeeping standards appear reliable.

Related guest reviews

10

Regina

May 8, 2024

·

Stayed 1 night

Muito limpo, confortável. Bom atendimento na recepção.

Muito limpo, confortável. Bom atendimento na recepção.

10

John

Oct 24, 2025

·

Stayed 5 nights

This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!

This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!

10

Bernard

Sep 24, 2024

·

Stayed 2 nights

Tout s'est très bien passé. Hôtel très propre et chambre silencieuse

Tout s'est très bien passé. Hôtel très propre et chambre silencieuse

10

Alejandra

Nov 23, 2025

·

Stayed 2 nights

El hotel está muy bien, muy limpio y acogedor. Ubicación perfecta y buena relación calidad/ precio. Nos encantó

El hotel está muy bien, muy limpio y acogedor. Ubicación perfecta y buena relación calidad/ precio. Nos encantó

10

Carl

Jul 29, 2024

·

Stayed 2 nights

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.

Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.

10

MARIA

Sep 25, 2025

·

Stayed 2 nights

Very clean, comfortable, and friendly staff.

Very clean, comfortable, and friendly staff.

10

Manuel

May 15, 2024

·

Stayed 1 night

Very clean and comfortable hotel. Excellent service from all personnel.

Very clean and comfortable hotel. Excellent service from all personnel.

10

Julie

Nov 21, 2025

·

Stayed 4 nights

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

10

Logan

Jun 17, 2025

·

Stayed 2 nights

Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.

Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.

10

Sophia

Nov 11, 2025

·

Stayed 1 night

Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.

Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some spacious options and good beds. Several guests noted small or dated rooms, occasional maintenance issues, noise between floors, and inconsistent air-conditioning or bedding.

Related guest reviews

8

Linda

Jul 2, 2024

·

Stayed 3 nights

Mycket bra läge mitt i stan, jättegod frukost, inte massor, men kvalite på det som fanns. Rummen kunde de gjort någonting åt, tråkiga och riktigt intetsägande. AC fungerade inte fullt ut heller.

Mycket bra läge mitt i stan, jättegod frukost, inte massor, men kvalite på det som fanns. Rummen kunde de gjort någonting åt, tråkiga och riktigt intetsägande. AC fungerade inte fullt ut heller.

10

Elina

May 28, 2023

·

Stayed 3 nights

It is very good the only thing the a/c could not be program cool. It was a bit warm but good place

It is very good the only thing the a/c could not be program cool. It was a bit warm but good place

8

Pelle

Dec 20, 2025

·

Stayed 1 night

Hotellet var centralt bra beläget och personalen gav ett mycket trevligt bemötande. Rummet var helt Ok! men något slitet och otidsenligt, kan behöva uppdateras. En mycket bra frukost där det känns extra värt att nämna att det fanns en mycket bra tehörna.

Hotellet var centralt bra beläget och personalen gav ett mycket trevligt bemötande. Rummet var helt Ok! men något slitet och otidsenligt, kan behöva uppdateras. En mycket bra frukost där det känns extra värt att nämna att det fanns en mycket bra tehörna.

8

Brian

Jun 15, 2024

·

Stayed 1 night

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.

8

Greer

Oct 5, 2024

·

Stayed 2 nights

Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.

Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.

10

robert

Sep 26, 2023

·

Stayed 3 nights

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!

8

Andrew

Jun 17, 2023

·

Stayed 2 nights

Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.

Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.

8

Yosune

Dec 8, 2025

·

Stayed 3 nights

Súper bien situado. He ido con mi familia y la habitación era amplia y cómoda.

Súper bien situado. He ido con mi familia y la habitación era amplia y cómoda.

10

hubert

Oct 13, 2022

·

Stayed 1 night

L'hôtel est situé en plein centre ville. La chambre est plutôt petite (on a pas la place d'ouvrir la valise). La literie est bonne et la salle de bain correcte. La télévision n'offre pas de chaîne internationale. Le petit déjeuner est conforme.

L'hôtel est situé en plein centre ville. La chambre est plutôt petite (on a pas la place d'ouvrir la valise). La literie est bonne et la salle de bain correcte. La télévision n'offre pas de chaîne internationale. Le petit déjeuner est conforme.

10

Pedro

Oct 11, 2023

·

Stayed 4 nights

Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.

Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, professional, and very helpful, with reception praised by name in several reviews. A few comments mention uneven follow-up.

Related guest reviews

10

Raul

Sep 8, 2025

·

Stayed 3 nights

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.

10

Thierry

Feb 6, 2024

·

Stayed 1 night

Buen hotel y un equipo sonriente y muy dinámico Estancia muy agradable y un emplazamiento de los mejores para dejar el coche y disfrutar de las calles de Logroño

Buen hotel y un equipo sonriente y muy dinámico Estancia muy agradable y un emplazamiento de los mejores para dejar el coche y disfrutar de las calles de Logroño

10

Manny

Jul 29, 2025

·

Stayed 1 night

Staff is amazing and you can’t ask for a better location!!

Staff is amazing and you can’t ask for a better location!!

8

Cecilio

May 18, 2023

·

Stayed 1 night

everything was good except that I lost a hat and asked the hotel reception for information and so far I have not received an answer.

everything was good except that I lost a hat and asked the hotel reception for information and so far I have not received an answer.

10

Mathil

Jul 25, 2024

·

Stayed 4 nights

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!

Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!

10

Urias

Nov 2, 2025

·

Stayed 1 night

Tudo otimo. Equipe super atenciosa.

Tudo otimo. Equipe super atenciosa.

10

Manuel

May 15, 2024

·

Stayed 1 night

Very clean and comfortable hotel. Excellent service from all personnel.

Very clean and comfortable hotel. Excellent service from all personnel.

10

Julie

Nov 21, 2025

·

Stayed 4 nights

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

8

Juan carlos

Oct 16, 2025

·

Stayed 1 night

Buena atención

Buena atención

8

Alfonso

Aug 3, 2025

·

Stayed 1 night

Buen Hotel , muy buen desayuno , muy buena ubicación y personal excelente

Buen Hotel , muy buen desayuno , muy buena ubicación y personal excelente

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AI-generated summary based on recent guest reviews

Location

Excellent central location by the old town and tapas streets, walkable to restaurants, shops, sights, and the Camino route. Several guests found driving access and signage confusing when approaching by car.

Related guest reviews

10

Ernest

Jul 8, 2025

·

Stayed 1 night

Great location on edge of pedestrian rambla casco viejo

Great location on edge of pedestrian rambla casco viejo

10

William

Oct 21, 2023

·

Stayed 2 nights

The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.

The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.

10

John

Oct 24, 2025

·

Stayed 5 nights

This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!

This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!

10

Stephen

Nov 19, 2024

·

Stayed 1 night

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.

8

Brian

Jun 15, 2024

·

Stayed 1 night

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.

Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.

10

Silvia

Apr 8, 2025

·

Very convenient location.

Very convenient location.

10

Carlos

Dec 28, 2024

·

Stayed 1 night

El hotel esta situado junto al casco viejo,aparcar y ya todo el tiempo andando. El desayuno excelente.

El hotel esta situado junto al casco viejo,aparcar y ya todo el tiempo andando. El desayuno excelente.

10

Julie

Nov 21, 2025

·

Stayed 4 nights

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.

10

Alberto

Jun 19, 2024

·

Stayed 1 night

Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.

Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.

10

Sophia

Nov 11, 2025

·

Stayed 1 night

Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.

Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated very good to excellent for quality and variety. Some guests found it average, noted a small dining area, or mentioned a slow coffee machine.

Related guest reviews

10

Denize V C

Mar 31, 2025

·

Stayed 3 nights

Excelente hotel, muito bem localizado, o quarto ótimo, com limpeza impecável, produtos de higiene de boa qualidade. Quero destacar o café da manhã, que foi sem dúvida um dos melhores que experimentei nesta viagem pela Europa. A senhora que cuida do café é fantástica, não faltava nada, nem uma bandeja vazia, as mesas imediatamente limpas. Visitamos hotéis com vários funcionários no café da manhã, cujas mesas ficavam por muito tempo sujas, e, faltavam produtos no buffet. Realmente os parabéns pra equipe. É um ótimo hotel, foi uma escolha muito acertada.

Excelente hotel, muito bem localizado, o quarto ótimo, com limpeza impecável, produtos de higiene de boa qualidade. Quero destacar o café da manhã, que foi sem dúvida um dos melhores que experimentei nesta viagem pela Europa. A senhora que cuida do café é fantástica, não faltava nada, nem uma bandeja vazia, as mesas imediatamente limpas. Visitamos hotéis com vários funcionários no café da manhã, cujas mesas ficavam por muito tempo sujas, e, faltavam produtos no buffet. Realmente os parabéns pra equipe. É um ótimo hotel, foi uma escolha muito acertada.

10

Jacqueline

Jun 20, 2025

·

Stayed 1 night

Alles bestens. Sind als Familie 1 Nacht dort geblieben. Mega zentral, alles trotzdem super ruhig im Zimmer. Der Frühstücksbereich war nur etwas klein, als wir runter kamen gab es keinen freien Tisch und mussten dann erstmal wieder ins Zimmer. Das war bisschen ärgerlich aber hat sich nach 20 min dann auch erledigt gehabt. Alles in allem, Empfehlung

Alles bestens. Sind als Familie 1 Nacht dort geblieben. Mega zentral, alles trotzdem super ruhig im Zimmer. Der Frühstücksbereich war nur etwas klein, als wir runter kamen gab es keinen freien Tisch und mussten dann erstmal wieder ins Zimmer. Das war bisschen ärgerlich aber hat sich nach 20 min dann auch erledigt gehabt. Alles in allem, Empfehlung

10

Francisco

Sep 29, 2024

·

Stayed 1 night

La ubicacion perfecta. El buffet desayuno muy completo

La ubicacion perfecta. El buffet desayuno muy completo

8

Carmen

Mar 3, 2025

·

Stayed 1 night

Se deberia avisar con antelación que los fines de semana cortan la calle y que para entrar al parking has de meter el coche en un ascensor. El Buffet justito

Se deberia avisar con antelación que los fines de semana cortan la calle y que para entrar al parking has de meter el coche en un ascensor. El Buffet justito

8

Pelle

Dec 20, 2025

·

Stayed 1 night

Hotellet var centralt bra beläget och personalen gav ett mycket trevligt bemötande. Rummet var helt Ok! men något slitet och otidsenligt, kan behöva uppdateras. En mycket bra frukost där det känns extra värt att nämna att det fanns en mycket bra tehörna.

Hotellet var centralt bra beläget och personalen gav ett mycket trevligt bemötande. Rummet var helt Ok! men något slitet och otidsenligt, kan behöva uppdateras. En mycket bra frukost där det känns extra värt att nämna att det fanns en mycket bra tehörna.

8

Humberto

Jun 4, 2023

·

Stayed 2 nights

Hotel muy bien ubicado, justo al lado de los principales atractivos turísticos de la ciudad, con estacionamiento propio, buena atención y servicio, buena calidad del desayuno buffet, accesible a pie a todo el centro histórico de la ciudad y a la zona de bares y restaurantes.

Hotel muy bien ubicado, justo al lado de los principales atractivos turísticos de la ciudad, con estacionamiento propio, buena atención y servicio, buena calidad del desayuno buffet, accesible a pie a todo el centro histórico de la ciudad y a la zona de bares y restaurantes.

10

Carlos

Dec 28, 2024

·

Stayed 1 night

El hotel esta situado junto al casco viejo,aparcar y ya todo el tiempo andando. El desayuno excelente.

El hotel esta situado junto al casco viejo,aparcar y ya todo el tiempo andando. El desayuno excelente.

10

robert

Sep 26, 2023

·

Stayed 3 nights

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!

This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!

10

João Paulo

Aug 9, 2025

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Stayed 1 night

Das Hotel ist in einer Top Lage mit direkten Zugang zum Zentrum und dennoch ruhig. Wir hatten einen schönen Aufenthalt und hatten ein tolles Frühstück!

Das Hotel ist in einer Top Lage mit direkten Zugang zum Zentrum und dennoch ruhig. Wir hatten einen schönen Aufenthalt und hatten ein tolles Frühstück!

8

Alfonso

Aug 3, 2025

·

Stayed 1 night

Buen Hotel , muy buen desayuno , muy buena ubicación y personal excelente

Buen Hotel , muy buen desayuno , muy buena ubicación y personal excelente

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AI-generated summary based on recent guest reviews

8

David

Jun 7, 2026

·

Stayed 2 nights

Gave up our large room to a family. Was given room 505 which was v cramped and had such a dreadful view we kept the curtains closed.

Gave up our large room to a family. Was given room 505 which was v cramped and had such a dreadful view we kept the curtains closed.

10

Harold

May 24, 2026

·

Stayed 2 nights

Great hotel, location wise, only problem is they use an elevator for your car if you bring one. The breakfast should be included after the price people pay for the rooms. In Spain they criticize Capitalism, but I think they are worst, plus they don’t staff accordingly. Exploitation

Great hotel, location wise, only problem is they use an elevator for your car if you bring one. The breakfast should be included after the price people pay for the rooms. In Spain they criticize Capitalism, but I think they are worst, plus they don’t staff accordingly. Exploitation

6

Rene

May 20, 2026

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Stayed 1 night

Great location but the room set up was all wrong. Bathtub too old and outdated. TV outdated.

Great location but the room set up was all wrong. Bathtub too old and outdated. TV outdated.

8

Anik

May 8, 2026

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Stayed 3 nights

We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel.

We enjoyed our stay at Sercotel Portales. It is in a great location, within a few minutes’ walk to many restaurants, bars and shops. The room was clean, with comfortable bedding, but there was a distinct smell of smoke, particularly in the bathroom, which led us to believe that this may either have been a smoking room (even if we requested non-smoking) or that previous guests ignored the non-smoking directive. Because we could open the window, we were able to “air” out the place, and enjoy it. The bad smell was ultimately a minor inconvenience. We recommend this hotel.

10

Susan

Apr 14, 2026

·

Stayed 2 nights

Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you

Really nice hotel, excellent location to bars and local amenities and close to the Camino too. Outstanding breakfast. Nice and friendly staff. Thank you

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Sercotel Portales

Is parking available at the property?

Self parking is available on-site for a fee of EUR 18 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 15 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Logroño, just steps from Museo de la Rioja and Calle del Laurel. It is approximately 0.4 miles from Sala de Exposiciones Ibercaja and Shell Spur Amphitheater.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age limits are not detailed.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 33 per day. Advance request or confirmation may be required.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $137	21 $200	22 $131	23 $137	24 $135	25 $145	26 $185
27 $67	28 $101	29 $139	30 $75

October 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.