Name: Embassy Suites by Hilton Valencia
Address: 28508 Westinghouse Place, Valencia, Santa Clarita, California, United States of America, Santa Clarita, California, US
Price range: $133–$263 per night
Rating: 8.6

What guests think

At Embassy Suites by Hilton Valencia, guests consistently praise the friendly staff, spacious suites, and the popular made to order omelet breakfast, while critiques note visible wear and added costs like the daily parking fee.

Many families like the location near Six Flags and easy freeway access. Facilities draw mixed feedback: the evening reception and bar are appreciated, but the pool or hot tub and elevators are sometimes down or need upkeep. Housekeeping and noise reports vary; overall, this is a convenient, family oriented stay with generous inclusions but aging infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on site bar, evening reception and pool/hot tub are appreciated, but maintenance is mixed: elevators have been down at times, some areas need repair, and a paid parking fee is a common complaint.

Related guest reviews

10

Qianzhi

Sep 24, 2025

·

Stayed 2 nights

Checkin was fast, staff friendly and welcoming. Spacious room with living room that has sofa bed, small kitchen counter, refrigerator and microwave. Clean overall except the carpet, tgat could use a good steam cleaning. Breakfast was good, but items were limited. They have made to order omelet which was the highlight of the meal. Pool and jacuzzi were clean and well maintained. Staff were courteous and kind. Quiet surroundings. Family oriented. In-site parking is $15, but you can park outside the street for free. Very close to six flags, some restaurants around. 40 min. drive to the city. Overall, the stay was pleasant and of good value. Will plan to stay in the future.

6

Leonard

May 19, 2025

·

Stayed 3 nights

The metal rail near hot tub is corroded and dangerous.The second elevator has been out of service for over a year. Not breakfast meat due to some memo that was sent to buyers for breakfast in your organization. The handicap chairs need repair and have been that way for over one year

10

Anthony J

Dec 12, 2024

·

Stayed 1 night

The complimentary water in the lobby is great! One day it was watermelon, the next was even better cucumber & lemon. Breakfast was fantastic. Omelettes were perfect. Hot tub & pool are great. Bed was comfortable & pillows were ok. Gym has all you need & enough space. Comfortable place to stay. Would definitely stay again.

4

Michael

Jul 21, 2024

·

Stayed 1 night

Having to pay for parking is ridiculous

2

Melissa

Mar 17, 2025

·

Stayed 2 nights

Ice machines didn’t work on any floor of the hotel. Jacuzzi not in service.

8

Jack

May 31, 2025

·

Stayed 1 night

We have stayed here several times. Never paid for parking. The parking fee surprised us. They didn’t tell us when we checked in. When we left we found out about the charge for parking fee.

4

Melisa

Jun 27, 2025

·

Stayed 1 night

The first room they gave us was unacceptable. There was a constant loud and irritating noise that wouldn’t stop. The front desk said that we would have to wait 40 minutes for maintenance. They refused to move us because they were “sold out”. After speaking again with the front desk, he finally offered to move us and waive the parking fee. The hotel was loud with families running around and playing loudly in the pool. The elevator nearest our room was out of service. The rooms were spacious, but could use new furniture and refrigerators. There were no blankets for the sofa bed. Breakfast was good. Your typical Embassy Suites omelette station and buffet. The location of the hotel was good too. Would stay elsewhere.

2

tracey

Jul 11, 2025

·

Stayed 1 night

The property was old and dirty looking. We had to switch rooms because the first room was not clean. In the second room, the vent from the ac fan was very loud and shook the floor. The pool water looked murky and dirty. The hot tub was old and rundown. I do not recommend. The staff was very nice though.

10

keith

Aug 9, 2025

·

Stayed 5 nights

suite was excellent, pool area and hot tub were good. chairs in dining area were worn and tacky looking. custom omelette bar was terrific. Buffet area eggs were never hot and potatoes cold usually. fruit was good, coffee was always hot and good. juices and soft drinks were available. overall really enjoyed our stay and location was perfect for us.

6

Robert

Dec 16, 2025

·

Stayed 1 night

Parking fee is stupid

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Cleanliness

Feedback is inconsistent: many found rooms and common areas clean, but others reported stained or worn carpets and sofas, pet hair or odors, hallway dishes/trash, and occasional mold or rust.

Related guest reviews

6

Jeremy

Aug 10, 2025

·

Stayed 2 nights

Furniture in room is very worn and tired. Halls and doors are in need of painting because of wear and tear scuffs. Twice there was dog feces in the hall that got stepped on. Clean up of trash around the facility was over looked. Breakfast is very good!

10

joleen

Oct 20, 2025

·

Stayed 2 nights

Breakfast was delicious. Staff was friendly. Yes, hotel is pet friendly. That being said.. Dog hair all over couch and dog hair in corners that were not cleaned enough. My son and I are allergic to most animals, we needed extra allergy medicine and inhaler. We'll stay again for free breakfast and location, but we'll cover couches with sheets.

6

Anastasia

Sep 2, 2025

·

Stayed 2 nights

The staff was helpful and polite. I appreciate that dogs are allowed. However the Hotel was outdated and not very clean. The pool and spa looks as if it had not been cleaned in a long time. The support rail was wobbly and not secure. Some parts of the gate surrounding the pool are corroded from what looks like water damage. The sleeper couch in our JR suit was covered in old stains. Also the light fixture shades were dirty and stained. Because of the lack of cleanliness I would not go back to this hotel unless it underwent some remodeling and deep cleaning.

6

Rachael

Oct 2, 2024

·

Stayed 1 night

Hotel is quite run down and desperate for a refresh. The carpet in the room had numerous stains, there were several strands of black curly hair on the wall of the shower, curtains had brown goo of some sort on them, sheets had yellow stains, the walls throughout were badly stained and scratched, I could go on an on. The breakfast as well as the food from the restaurant on-site are just ok. I do have to say that the staff were great (especially the bartender), and we did appreciate the complementary 2 drinks per person. It’s too bad things aren’t updated or thoroughly cleaned (some paint, deep cleaning and a good carpet cleaning would go a long way), because the room was very spacious and convenient to get to six flags.

10

Terry

Dec 11, 2025

·

Stayed 1 night

Beautiful room, clean, spacious. Wonderful hotel and experience!

2

danielle

Nov 17, 2025

·

Stayed 1 night

People yelling in the night, kids running, my daughter thought there was a fire! Near the stairs also didn’t help. The stationary chair was filthy, it was so gross! Front desk assistant manager completely lacked customer service. This was the worse embassy we've ever stayed at... not normal for an embassy!

10

Salvador gomez

Apr 7, 2025

·

Stayed 1 night

Great clean property and staff is always happy to help out!! Love the place!!

2

Andrew

Jul 1, 2024

·

Stayed 2 nights

Rooms were dirty and poorly maintained -stains on carpet and linens, couch upholstery torn, lampshades stained, something sticky on the base of the lamp - only one light in the bathroom so one has no light in the shower, no fan in the bathroom. Just overall very shabby. We had to be moved from our initial room as it was so disgusting, and the second room was only minimally less gross.

10

Jack R

Sep 1, 2025

·

Stayed 2 nights

Very clean. Excellent front desk service.

4

Cara

Apr 16, 2025

·

Stayed 1 night

The hotel room was tough. The carpets were stained, the couch had dirty spots all over, there was dried ketchup sprayed on the walls, the decorative curtains were torn. The beds are small, plenty of room to put queen beds in the rooms, not sure why there are double beds. Very small for 2 people. I let the front office know about the room and showed pictures.

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Rooms

Suites are spacious with separate living areas and microwaves/fridges, but decor feels dated, sofa beds and some mattresses are uncomfortable, noise from adjacent rooms occurs, lighting can be dim, and HVAC units can be loud or limited.

Related guest reviews

10

Tim

Aug 28, 2023

·

Stayed 1 night

Spacious suite with kitchenette. Great breakfast buffet included was a real bonus. Very large nice lobby and pool area.

8

Dale

Jul 12, 2025

·

Stayed 2 nights

Our room faced the highway and the windows kept that noise out BUT every step taken in the room above us could be heard! Breakfast the first day was great but on the second morning, they closed the omelet area down 30 minutes early. Beware of the room behind the front desk where they sell snacks. A small bag of skittles, a hershey bar and a small bag of cookies (7 small mini cookies) came to $17. No prices were posted that i could see. And $15 for parking way out where this hotel is located is just a money grab by the hotel.

8

Stephen

May 30, 2025

·

Stayed 2 nights

The lighting in the bathroom and main area too dark

8

Mayra

Aug 10, 2025

·

Stayed 3 nights

The sofa couch needs to be updated it was not a good sleep at all

8

Jose

Jul 15, 2024

·

Stayed 1 night

It was OK. King bed was comfortable but the pull out sofa bed very uncomfortable. This location is not up to the standards as other locations.

10

Kristina

Nov 11, 2024

·

Stayed 2 nights

This hotel was beautiful and clean! We stayed in mini suite with our family of 6. Two doubles and a pull out couch. Plenty of space! It had a little kitchen area. Sink, fridge, coffee maker and microwave. The complimentary breakfast was amazing! A made to order omelet bar as well as a breakfast buffet station. Delicious! We'll definitely ne looking for more Embassy suites by Hilton on our next trip. Five starts for sure ⭐⭐⭐⭐⭐

8

Michelle

Aug 19, 2024

·

Stayed 1 night

This is a decent Embassy Suites that offers a nicer than “average” hotel stay feel. The room is spacious but the bed sadly was hard as a rock. The hotel was clean and even had a bar and restaurant downstairs. I might stay again if in the area.

8

Edward

May 18, 2025

·

Stayed 2 nights

The breakfast was great. Bed was comfortable with plenty of pillows. The room was spacious. The couch was filthy and very uncomfortable as were the chairs in the room. Also the smallest trash cans of any hotel I have ever stayed in. 3 regular water bottles and you are looking elsewhere for disposal options. Luckily there is a two water bottle bin in the bathroom.

8

Ruben

Aug 10, 2023

·

Stayed 1 night

The rooms are too hot and the A/c does not let you put it lower also the beds are not very comfortable nor are the pillows

4

Bonnie

Aug 24, 2025

·

Stayed 3 nights

Very nice hotel. We have stayed there many times. Our last visit our bed had a mattress That had no structure to it. It was like falling into a hole. It was lumpy and soft. I have never really paid much attention to mattresses before but this was exceptionally bad. We had to check out of the hotel and go down the street to a different hotel.

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Service

Generally friendly, helpful staff at the desk, bar and breakfast, though some reported slow or unresponsive check in, strict drink voucher cutoffs, and a few rude or unhelpful interactions, including reservation or refund disputes.

Related guest reviews

2

Benny

Feb 4, 2023

·

Flight was canceled and couldn’t make it. Manager refused to refund when I could clearly could not physically stay there. Would not recommend this hotel, cause they refused to provide a refund since my flight was cancelled. This brand is forever tarnished and I will book with a competitor when I visit that area again. Manager was rude as well.

10

Christina

Jun 10, 2025

·

Stayed 1 night

Always a great stay. Love the stay! Josh is the happiest night shift employee I’ve ever met! Will be back again and again as it’s our go to when we got MM

2

mike

Nov 11, 2025

·

Stayed 2 nights

The staff changed my reservation to a room that would not accommodate my family and young kids. I was not informed of this change and was not given any other options. My family and I had to leave the property with my kids and find other accommodations. The staff was not understanding and made zero attempt to fix this problem. Highly unsatisfied.

2

danielle

Nov 17, 2025

·

Stayed 1 night

People yelling in the night, kids running, my daughter thought there was a fire! Near the stairs also didn’t help. The stationary chair was filthy, it was so gross! Front desk assistant manager completely lacked customer service. This was the worse embassy we've ever stayed at... not normal for an embassy!

10

Sean

Apr 13, 2023

·

Stayed 1 night

Embassy suites was excellent again. I have stayed here multiple times and every time the service is excellent. Their complimentary breakfast is great and the people are friendly and helpful.

10

Ryan

Mar 23, 2025

·

Stayed 1 night

The check-in was excellent, the gentleman that helped was super personable while also highly efficient at his job. We were very tired and he moved things along quickly. Thank you!

4

Chun Chih

Dec 26, 2024

·

Stayed 3 nights

Front desk manager seems overwhelmed to work by himself when I checked in, so the attitude wasn’t that great which I understand. They also offer 2 free adult drinks per night from their own bar, but there’s one day their bar was closed due to meeting and they didn’t offer any make up for it. First day bartender wasn’t too friendly even after I tipped her and ordered food to eat there. Talked to another server which was nice and I told her I wasn’t too happy about the service few minutes ago then the server asked; Was she rude to you? I didn’t even mentioned who to the server, so I assumed that bar tender usually have attitude issues. Another day at the bar wasn’t told the comped drinks will stop at 6:30pm so I lost another 2 free drinks… Bathtub had lots of metal rust marks and looks dirty so I decided not to let my boy take bath and that upsets him. Check out was easy and fast.

10

Jessica

Mar 28, 2023

·

Stayed 1 night

One of the best customer service I’ve experienced . The hotel was very nice I enjoyed my stay. The rooms were clean, spacious and comfortable. I would definitely recommend this hotel!

8

samuel

May 11, 2025

·

Stayed 1 night

I would not stay here again even though everything was very nice. Room, cleanliness, food etc great! Here's the problem: I parked after midnight and on my way in I noticed another guest had left their van sliding door open. I told the person at the desk and they said they couldn't do anything about it. He said I would have to be the one to go back and find the parking ticket and bring him the numbers and then he could help. I went back and couldn't find the ticket. I think the employee should of been willing to go and take care of that. That kind of lazy, uncaring attitude is a deal breaker for me. So if you stay here just know that this place will not lift a finger to help you beyond what they are forced to do.

10

Diana

Sep 27, 2025

·

Stayed 1 night

Extremely friendly receptionist and staff.

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Location

Convenient to Six Flags and right off the freeway; typically quiet in an industrial area with limited restaurants nearby.

Related guest reviews

10

Tricia

Jun 10, 2025

·

Stayed 2 nights

Wonderful stay at Embassy Suites Valencia - it was so convenient to the freeway and to shops and restaurants. Very clean, comfy bed and lovely pool area. Also really enjoyed the evening reception and drinks! Would definitely stay here again!

10

Qianzhi

Sep 24, 2025

·

Stayed 2 nights

Checkin was fast, staff friendly and welcoming. Spacious room with living room that has sofa bed, small kitchen counter, refrigerator and microwave. Clean overall except the carpet, tgat could use a good steam cleaning. Breakfast was good, but items were limited. They have made to order omelet which was the highlight of the meal. Pool and jacuzzi were clean and well maintained. Staff were courteous and kind. Quiet surroundings. Family oriented. In-site parking is $15, but you can park outside the street for free. Very close to six flags, some restaurants around. 40 min. drive to the city. Overall, the stay was pleasant and of good value. Will plan to stay in the future.

10

Jason

Jul 24, 2024

·

Stayed 2 nights

The close proximity to Magic Mountain.

10

Belen

Oct 30, 2024

·

Stayed 1 night

Great location to freeway.

10

Katie

Aug 9, 2025

·

Stayed 2 nights

Close to the park!

10

Rachel

Feb 10, 2023

·

Stayed 1 night

Great location. Quiet and clean.

8

Louise

Apr 11, 2023

·

Stayed 1 night

This was very close to Magic Mountain so there were lots of families with children. We stayed on a Sunday night so it was relatively quiet. I was surprised that it was in an industrial area with no restaurants nearby.

10

Nicholas

Nov 28, 2024

·

Stayed 2 nights

This hotel was extremely clean, lots of big shampoo, conditioner and shower gel containers in the bathroom. Bathtub in our double room for baths. Beds super comfy. The fold out bed on thd couch is pretty flat and not very comfortable, but my daughter didn't mind it. The staff brought us lots of extra blankets to keep us warm. I think my favorite part about staying in this hotel was the warm and welcoming staff. Just remember, if you get a for free alcoholic drink and snack voucher, you can only use it between five pm and six thirty pm. The pool is open between six am and ten pm everyday. I swim every morning so I had a wonderful time for me in the pool. The breakfast was amazing and was the best free complimentary breakfast I have had at any hotel. We really enjoyed the chef mean omelets that came with fresh hash browns and fresh bacon. We also loved the french toast and the fresh crispy waffles. This hotel is only a mile away from six flags. It is an excellent hotel destination and well worth the money. I am sooo impressed with Embassy Suites.

10

Mark

Nov 30, 2024

·

Stayed 3 nights

Great place to stay. Very clean and friendly staff. Very close to freeway and had buffet breakfast with made to order omelets. A+++++++

10

Mel

Sep 22, 2025

·

Stayed 1 night

Easy on and off the highway. Made to order omelette and breakfast buffet. Friendly staff. Safe. All around great experience.

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Dining

Breakfast is a highlight (especially the made to order omelets) and the evening reception with complimentary drinks is popular, but some noted missing breakfast meats, early closing, or pricey/limited on site options.

Related guest reviews

8

Dale

Jul 12, 2025

·

Stayed 2 nights

Our room faced the highway and the windows kept that noise out BUT every step taken in the room above us could be heard! Breakfast the first day was great but on the second morning, they closed the omelet area down 30 minutes early. Beware of the room behind the front desk where they sell snacks. A small bag of skittles, a hershey bar and a small bag of cookies (7 small mini cookies) came to $17. No prices were posted that i could see. And $15 for parking way out where this hotel is located is just a money grab by the hotel.

8

Paula

Jun 18, 2025

·

Stayed 2 nights

This is probably one of my husband's favorite places to stay when we are in this area. Over the years, I have noticed changes in the decor, furniture is getting older in the rooms. The one noticeable change was in the continental breakfast. They still have the omlette bar but they have removed all extra meat like sausage & bacon. Only apples, no more bananas. The happy hour still had some good things. That was still nice.

10

Erik

Aug 16, 2025

·

Stayed 1 night

I have never stayed at an embassy suites before and this will absolutely not be my last. I was absolutely impressed with the large room, the service and was blown away by the free (2) free alcoholic drinks. Who does that!? WOW! And let's not forget the free breakfast.

8

Danielle

May 17, 2025

·

Stayed 3 nights

It's a Hilton. Good hotel and I could nearly see the rollercoasters at Magic Mountain. Bed was comfy, the pool and hot tub were nice, and the breakfast was good and there were alot of options. They even had an ommlette station. I wish they informed me that breakfast ends at 9am and not 10am on weekdays, as I didn'tget to eat breakfast on Monday. Just a warning if you'replanning to stay, they charge $15 a night for parking in their open, non-secured lot. I was informed of this before I stayed, so I parked on the street roght outside of the parking lot. When I checked out, I luckily requested a printed reciept and saw they tried to charge me the $15 a night for parking. Went to the desk and they removed the charges. Might stay again.

8

Lynne

Dec 3, 2025

·

Stayed 1 night

Wish the breakfast hours lasted until 10

10

Jeff

Mar 3, 2025

·

Stayed 1 night

We were very happy with everything at the Embassy Suites! Even a terrific happy hour and included really great and plentiful breakfast! All of staff was so very nice!

8

Nick

Jan 6, 2025

·

Stayed 3 nights

It was good and I like the breakfast. You should keep it open until 10am though (instead of 9am).

10

keith

Aug 9, 2025

·

Stayed 5 nights

suite was excellent, pool area and hot tub were good. chairs in dining area were worn and tacky looking. custom omelette bar was terrific. Buffet area eggs were never hot and potatoes cold usually. fruit was good, coffee was always hot and good. juices and soft drinks were available. overall really enjoyed our stay and location was perfect for us.

8

Dana

Jun 21, 2025

·

Stayed 1 night

The food is great both breakfast and dinner. Property not new but clean. Extra staff would help during happy hour and dinner time.

10

Brian

Feb 22, 2025

·

Stayed 4 nights

Staff was friendly. Made to order omelettes for breakfast was awesome.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$141
February	$137
March	$148
April	$146
May	$166
June	$179
July	$160
August	$153
September	$164
October	$168
November	$146
December	$149

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $170	17 $164	18 $206	19 $228
20 $135	21 $149	22 $148	23 $148	24 $133	25 $182	26 $181
27 $139	28 $139	29 $160	30 $148

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $158	3 $263
4 $139	5 $139	6 $148	7 $158	8 $193	9 $211	10 $220
11 $138	12 $139	13 $148	14 $149	15 $148	16 $183	17 $215
18 $139	19 $139	20 $148	21 $148	22 $150	23 $193	24 $204
25 $139	26 $139	27 $148	28 $148	29 $148	30 $159	31 $158

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Monthly average prices

About this property

Location

Room options

One King Bed, Roll in Shower

King Executive Suite

Two Doubles Suite

King Suite

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Valencia

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