Name: Comfort Inn & Suites, Odessa I-20
Address: 801 South JBS Parkway, Odessa, Texas, United States of America, Odessa, Texas, US
Price range: $75–$138 per night
Rating: 7.93

What guests think

Reviews of Comfort Inn & Suites, Odessa I-20 describe a budget stay with friendly staff and convenient I-20 access, but recurring issues with strong odors, inconsistent cleanliness, and worn facilities like closed pools, broken gym equipment, and maintenance lapses.

Breakfast and coffee quality vary widely, from excellent to poor or unavailable. Rooms are sometimes spacious and quiet, but several guests report dated furnishings, weak water pressure or A/C, and uncomfortable sofa beds. Service ranges from welcoming to unresponsive during issues like housekeeping or check-in delays. Expect a convenient stopover with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several facilities are out of order or limited, including closed pools, a broken treadmill, laundry outages, an inoperable elevator, and parking challenges; some appreciate available semi parking. Overall maintenance appears worn.

Related guest reviews

10

Janet

Jun 19, 2024

·

Stayed 1 night

Went to stay the nigbmht being my girls had to be @ the airport by 5 a.m., we were about 10 min drive, ac worked good was well stocked comfy beds Only complain is we stayed for the pool for my kids to swim pool was closed they said had just been fixed that day that we could get in which i would of let them in but it was so dirty i was willing to clean it myself for my kids use, the net was so dirty i didnt even want to put in the pool, no swimming and didn't get up for breakfast, comfy bed & pillows was about it

2

Karen

Apr 26, 2025

·

Stayed 1 night

Don’t do it. No water pressure, front staff didn’t even know where to recommend me for dinner… plenty , laundry out of service and so much more!

4

Suzette

Mar 16, 2023

·

Stayed 1 night

We checked in and were given room keys for the 2nd floor then told the elevator was out of order and we'd have to lug all of our luggage to the 2nd floor via the stairs. When we told the clerk that wasnt going to work she said she would have to call a manager to give us a refund but the manager was conveniently not there or answering the phone. We asked about a discount and was told no. The clerk should have told us about the elevator before check in and ask if we wanted a room on the 1st floor. But indtead we had to suggest it to her. We ended up in a crappy room on the first floor...lights in the bathroom are out....lamp next to the bed doesnt work...the shower panel is horribly cracked snd fixed with a shoddy repair and the window was unlocked and partially open when we walked in. This property obviously needs alot of tlc..thank goodness we are only here for one night. Comfort inn...you need to get this hotel up to par...we stayed in comfort inns for our entire spring break with great experience up until now.

10

Mario

Apr 9, 2024

·

Stayed 1 night

Great rate. Parking lot and landscaping need help!

6

Amanda

May 22, 2024

·

Stayed 2 nights

It was a clean property with friendly staff. The only downside was the pool was closed and the hallways/rooms had a stale or musty smell. We had to get an air freshener.

10

Karla

Feb 5, 2023

·

Stayed 1 night

Water pipe bust as i was checking in so i spent time without water.

8

Mark

Oct 19, 2023

·

Stayed 1 night

Parking was an issue. Being asked to park across a busy street, with no light or pedestrian crosswalk.

6

Ufuk

Oct 26, 2025

·

Stayed 3 nights

Breakfast was okay, don't have decend coffee. Hotel has a bad smell. Gym was poor. there is only one treadmill which was out of order.

6

Raphael

Apr 30, 2024

·

Stayed 3 nights

Locations is convinient, but conditions of hotel are NOT good. Pool - Closed without maintenance Guest Laundry - Dry Machine broken...needed to do laundry in a place outside hotel Fitness Room - Treadmill broken Bathroon - No Vent (Extrctor fan) Breakfast - No Hot Cocoa neither Cream Chease

10

Adrian

Jan 18, 2023

·

Stayed 19,375 nights

This has semi park which is a plus

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with many reports of stained carpets, persistent odors, and unclean bedding or furniture. A few reviews note clean rooms.

Related guest reviews

4

Kyle

Sep 17, 2025

·

Stayed 1 night

Room was dirty and parking was a joke. Coffee wasnt fresh and breakfast was terrible

2

Monique

Jun 15, 2025

·

Stayed 1 night

When you first come in the lobby, it had a bad odor and when I got to my room, it was real filthy and nasty. I used a black light and saw all kinds of stains on the bed on the side of the bed on the carpet and the couch And it also had blood stains on the sheets. I immediately left the hotel and booked another one the same night I went to super eight by Wyndham

4

Jim

Jun 16, 2025

·

Stayed 2 nights

Apparently the bed and sheets were not clean and definitely not sanitary. Scabies… no more needs to be said.

2

Samuel

Apr 2, 2024

·

Stayed 1 night

I had been in my room about an hour and had a bed bug crawling on my shoulder. I jumped up and found several others. I picked up one in a tissue and gave it to the front desk attendant as I was leaving. Stripped down and shook my clothes out in the parking lot and found 2 more. Room 105

6

Ana

Apr 2, 2023

·

It was very dirty, the carpet had so many stains and the walls were filthy. The pillows were horrible. And the shower head had mildew and rust. Just terrible.

2

Shannon

Jul 10, 2025

·

Stayed 1 night

The room was nothing like the pictures or previous reviews. The lobby was kind of clean with stained furniture. The room was terrible……thankfully though, there were no bed bugs (I did check). The floors are carpet and looked to have about 20 different stains at least in our small room. The walls nor doors were clean. The breakfast area was bare minimum and for someone who doesn’t eat pork or red meat, I had to resort to a biscuit that tasted like the freezer. And the smell, smelled like sewage in the dining area. 10/10 would not recommend.

6

Anthony

Jun 28, 2025

·

Stayed 1 night

Everyone was nice but the smell of the room was terrible, it smelled like pee and cigarettes

2

Lesley

Apr 27, 2025

·

Stayed 1 night

Hotel lobby and hallways smell of sewage. Lobby and room furniture was very worn and carpet had multiple stains.

2

Jorge

Jun 25, 2025

·

Stayed 1 night

The room smelled like feet. The carpet was dirty. Had stains all over. The mirror on bathroom was all chipped. As much as they charge, they should be able to buy new mirror and replace carpet.

6

Cynthia

Jul 24, 2025

·

Stayed 1 night

Staff was nice at check in. Room was a suite with a sofa bed. Queen beds were ok, but sofa bed cushions were filthy and the sofa bed had a thin mattress. It was unusuable. Hallway trash not emptied. Trash everywhere.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and quiet with comfortable beds to dated spaces with A/C or fixture issues. Sofa beds are frequently described as thin and uncomfortable; some note a lack of in-room USB ports.

Related guest reviews

2

Rhian

Jul 6, 2025

·

Stayed 1 night

My air conditioner barely worked, it was unbearably hot in my room, the room stunk like mildew

4

Amelia

Nov 15, 2023

·

Stayed 1 night

Our room shower didn’t work, no upper light on mirror section. Blow dryer burn out. We not all this things in the morning when we were going to take a shower. They did offer another room but it was our only day there. It was clean and good area.

10

Keefer Bowers

Jun 30, 2025

·

Stayed 1 night

Had a great stay. The hotel is a bit dated, but it’s very clean, and the staff are friendly and welcoming.

10

sharon

Feb 6, 2025

·

Stayed 1 night

The room was huge. There was almost no noise from the street traffic nor from other guests. I will be staying here many times in the future.

6

Kristi

Oct 3, 2024

·

Stayed 1 night

The sofa bed was paper thin. I asked for linens. Said they do not have a fitted sheet so gave us 2 top sheets. When we lifted up the mattress to put sheet on..it was full of Cheetos and crayons and candy and the mattress was very nasty. We closed it back up and it get slept on not made up. The fan in the bathroom did not work. I told them at the desk that the employee was sitting on and she just said ok thanks.

6

Dora A.

Mar 10, 2025

·

Stayed 1 night

Pull out couch mattress was very dirty and uncomfortable.

8

Christopher

Oct 29, 2024

·

Stayed 1 night

It was very neat and tidy. The only issue I had was they didn’t offer any usb connections anywhere. Not on the outlets or the lamps. Other than that it was great.

8

Alan

Mar 29, 2024

·

Stayed 2 nights

Comfortable beds, overall hotel condition can be improved. Convenient breakfast included

10

Jonathan

Apr 13, 2025

·

Stayed 1 night

A bit older furnishings with scratches. Dated. But clean and comfortable with friendly staff.

6

Michael

Oct 21, 2023

·

Stayed 3 nights

Very average hotel. Breakfast was below average. Bed was very comfortable

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff, but others cite rude or absent front-desk service, DND violations, and slow resolution of problems.

Related guest reviews

2

Douglas

Jul 10, 2025

·

Stayed 1 night

Apathetic Clerk checked us in. Seemed annoyed. Room was dirty and smelled rank, and this is Odessa where everything stinks so for it to smell worse, oof. Food debris and crumbs in the vouch cushions. Clerk was annoyed when we asked for more pillows /sheets for the sofa bed. Rude to my wife and told her we already had 8, we only had six. Breakfast selection was lame, ran out of bacon, never replaced. Coffee machine was broken so the had a single pot brewed which was terrible. Basically this is the last place you want to stay in Odessa.

2

Jim

Apr 22, 2025

·

Stayed 5 nights

The lobby smells like a goat farm. Stinky and very hot. I work nights and the staff would knock 3-4 on the door every ‘morning. I even placed the do not disturb sign on the handle. I would not suggest anyone to stay at this hotel.

2

Jesse

Mar 26, 2024

·

Stayed 2 nights

Had a quick stay for two nights and always put up my do not disturb so my room isn’t messed with while I am gone and frankly the room doesn’t need it. Returned from my meetings and noticed the do not disturb signs under my door and my bathroom gone through. Would have considered it a mistake but they have two signs one on the door handle and the other on the key slot. The front desk then tells me it was a mistake and won’t happen again, however if something was missing it would be all in me. Don’t trust this place and just stay someplace else. Loads of options in the area.

6

Derrick

Mar 15, 2024

·

Stayed 1 night

At our stay when we arrived around 10:00 in the evening there was no one at the desk nor was there any sign at the desk telling how long they would be gone or how to contact the manager to let them know someone was needing help. We had to wait over 15 min. until someone finely showed up at the desk. Then in the room my son had to sleep on pullout bed on the couch. We have done this many times before but this was the worst pull out mattress I have ever seen. It may have been at the most 2 inches thick. And there was no bedding for pull out in the room. So I had to go down and wait 15 min for the manager again in order to get bedding. We did not get to bed until around 11:30 at night. This is unacceptable service.

10

Keefer Bowers

Jun 30, 2025

·

Stayed 1 night

Had a great stay. The hotel is a bit dated, but it’s very clean, and the staff are friendly and welcoming.

10

Jonathan

May 10, 2023

·

Stayed 1 night

The staff was hands down the best snd they made the stay phenomenal

8

Kim

Nov 11, 2025

·

Stayed 1 night

I was a very good stay. The provided breakfast was excellent, The staff was friendly and helpful. I had a couple of minor ticks with the room. The desk lamp switch was very stiff and took enough pressure that some people might give up. The desk chair had both a tilt control and a height control for the seat. I could not get the height control to work. The water pressure for the bathroom sink was low at the time I was using it. They had a sign saying they used well water so maybe during high demand the well pump doesn't keep up.

10

Jonathan

May 10, 2023

·

Stayed 1 night

The staff was attentive and very helpful. The rooms were as always in perfect shape. Wonderful people and excellent facilities.

6

Mariruth

May 14, 2025

·

Stayed 1 night

Construction. Difficult to find in the dark. Desk not friendly.

8

Meredith

Jan 15, 2025

·

Stayed 1 night

Staff was helpful and friendly

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AI-generated summary based on recent guest reviews

Location

Convenient to I-20 and nearby services; some guests found access tricky due to road construction or poor nighttime visibility.

Related guest reviews

10

Fred

Jan 5, 2026

·

Stayed 1 night

Location

10

David

Mar 9, 2025

·

Stayed 1 night

Great location. Close to Jordan Jack's which is highly recommended. Friendly people.

8

Richard

Dec 27, 2024

·

Stayed 1 night

Great place to rest for a long days drive. Had to wait at the counter as a walk in needed a room for a couple of hours. He would not pay for it until she came in...so I had to wait. She was rude to the employee, vaping and exhaling in his face. He immediately rebuked her. the she went to the fridge and removed 2 waters and told the john to pay for them. After he paid, the desk clerk noticed she stole a candy bar. He let them go on about their business. The staff should not have to put up with this nonsense. After that, the was polite and helpful. The hotel looks new but there are signs of its age here and there. The breakfast was the usually stuff...but they had whole milk! That was a plus..Dad likes whole milk on his cereal! Bed was comfortable. Location is near a brand new QT and also I-20.

10

Jose

Jan 6, 2025

·

Stayed 1 night

Very convenient next to interstate exit.

6

Claudia

Oct 30, 2024

·

Stayed 1 night

New checkin person - a little slow after having to wait for shift change. Road construction made it difficult to find correct exit.

8

Mark

Oct 19, 2023

·

Stayed 1 night

Parking was an issue. Being asked to park across a busy street, with no light or pedestrian crosswalk.

6

Mariruth

May 14, 2025

·

Stayed 1 night

Construction. Difficult to find in the dark. Desk not friendly.

6

Raphael

Apr 30, 2024

·

Stayed 3 nights

Locations is convinient, but conditions of hotel are NOT good. Pool - Closed without maintenance Guest Laundry - Dry Machine broken...needed to do laundry in a place outside hotel Fitness Room - Treadmill broken Bathroon - No Vent (Extrctor fan) Breakfast - No Hot Cocoa neither Cream Chease

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AI-generated summary based on recent guest reviews

Dining

Breakfast and coffee are inconsistent—some found them very good, while others reported limited choices, old or lukewarm items, and broken machines or late setup.

Related guest reviews

4

Kyle

Sep 17, 2025

·

Stayed 1 night

Room was dirty and parking was a joke. Coffee wasnt fresh and breakfast was terrible

10

Jesse

Jun 21, 2025

·

Stayed 1 night

breakfast was good and staff was helpful

8

Ken

Oct 15, 2024

·

Stayed 1 night

Breakfast was weak, old pastries and runny eggs. Room was clean, bed was comfortable.

6

Diedre

Dec 19, 2024

·

Stayed 1 night

We booked 2 rooms with two beds, but was charged more for that same style room! we arrive and they want to charge more for double bed rooms. Booked on Expedia for one price but when we got to hotel we were charged more that what was booked on Expedia. Minimum breakfast items available one hour after breakfast started. Will not book again.

6

Natasha

Dec 29, 2024

·

Stayed 2 nights

Check in was good .. the hallway smelled like mildew.... Shower pressure was not great, luke warm water... Don't get me started on the breakfast... It was not ready at the time it was suppose to be ... eggs were luke warm, bread was hard...

4

James

Jul 29, 2025

·

Stayed 1 night

The smell was the worst part. The food in the morning was not much better than prison food. I also hate the coffee machines hotels like to use now

8

Kim

Nov 11, 2025

·

Stayed 1 night

I was a very good stay. The provided breakfast was excellent, The staff was friendly and helpful. I had a couple of minor ticks with the room. The desk lamp switch was very stiff and took enough pressure that some people might give up. The desk chair had both a tilt control and a height control for the seat. I could not get the height control to work. The water pressure for the bathroom sink was low at the time I was using it. They had a sign saying they used well water so maybe during high demand the well pump doesn't keep up.

8

Michael

May 1, 2024

·

Stayed 2 nights

The room was clean, comfortable, and up to date. The bathroom was clean, but the area around the tub needed some attention. There was water damage on the walls and baseboards and the tub surround needed to be recalked. Other than that it was great. The staff was very helpful and friendly and the breakfast was very good.

6

Michael

Oct 21, 2023

·

Stayed 3 nights

Very average hotel. Breakfast was below average. Bed was very comfortable

8

Jason

Mar 26, 2025

·

Stayed 3 nights

Room was clean. Staff was friendly and accommodating. The breakfast could use some more varieties but overall good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$85
February	$90
March	$87
April	$95
May	$87
June	$90
July	$95
August	$88
September	$93
October	$113
November	$89
December	$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $113	17 $101	18 $79	19 $79
20 $84	21 $107	22 $117	23 $117	24 $96	25 $75	26 $77
27 $77	28 $99	29 $108	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $75	3 $75
4 $77	5 $117	6 $138	7 $131	8 $103	9 $85	10 $90
11 $90	12 $100	13 $123	14 $121	15 $104	16 $92	17 $89
18 $89	19 $122	20 $136	21 $136	22 $97	23 $96	24 $89
25 $89	26 $110	27 $138	28 $137	29 $98	30 $86	31 $100

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite

Standard Room, 1 King Bed

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites, Odessa I-20

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Prices for upcoming dates