Americas Best Value Inn - Decatur

Rooms was dirty.wall was stain.no working ice machine. Linen stain .floors not swept or mop

Just needs to make sure amintys work

Not even a closet to hang clothes. No shampoo, no press. House cleaning threw away all the food in refrigerator and shampoo bottle bought. Front desk won’t even give a coffee cup to be able to heat some water since there is no coffee maker. Street entrance has people standing or sitting without a bus stop, making it difficult to walk to the street. Room keys got disabled twice. Definitely not for business travel, certainly not for family travel either.

Upon checking in my room 401 at the motel 6 the door was open the ceiling was linking and I was double charge for the same day. I had to cancel my online appointment and now I’m knocked out from my awards which I find very unfair, I never experienced anything like this and I’m sure something should be done because I’m a valuable customer and this should be reviews because I don’t have to settle for these conditions which wasn’t my fault due to the new audit

It was pretty clear the place hadn't been cleaned that day or maybe for a while. Fresh soap was nice along with the large mini fridge, microwave and TV with cable. Worth the rate, but I wouldn't stay here often.

We ignored the poor older reviews online and were glad we did. The place seems to have undergone a recent renovation, so likely the owners took a cue from those pre-2020 complaints. The room was nice - if spare - and well lit. The microwave and fridge were clean and working. There was no desk if you needed a workspace, and the WiFi seemed a bit slow. Also, there was no place to hang up clothing and - oddly - no hooks inside the bathroom for a change of clothes. All in all though, we were comfortable there throughout our four day stay. One other positive feature: Rooms are entered from outside instead of via a common hallway, a point of concern if you're reading this while Covid is still ongoing.

Where do I begin the door has so much light and wind coming thru I had to put the chair with one of my bag in it to hold i tightly close. The mattress was hard a rock it was a king size bed with 3 flat pillows on it. The walls had holes in them and the walls was filthy. The bathroom toilet paper holder was about to fall off the wall. The towel was very hard and our 2nd night they gave us towels that look like a mechanic clean his dirty and oily hands on. The tv on the first night kept freezing up and we thought we need batteries went and got some and that didn't fix the issue. The front desk clerk came down and reset the tv finally could watch TV. There are some many people around hanging out near the property. A lady in a wheelchair undressing in the street in front of the hotel another man hiding behind the dumpster. We couldn't even get any ice the ice machine was broke It was very scary and unsafe I would not recommend anyone to stay at this hotel.

I liked the cleanliness of the whole place

The room was very nice. Fixtures bedding included. Everything was clean and access was very good.

Rooms was dirty.wall was stain.no working ice machine. Linen stain .floors not swept or mop

It horrible nets in room waist of money

There was a terrible smell and it was sketchy. As soon as I walked into the room I immediately booked a room at another hotel.

It was pretty clear the place hadn't been cleaned that day or maybe for a while. Fresh soap was nice along with the large mini fridge, microwave and TV with cable. Worth the rate, but I wouldn't stay here often.

Where do I begin the door has so much light and wind coming thru I had to put the chair with one of my bag in it to hold i tightly close. The mattress was hard a rock it was a king size bed with 3 flat pillows on it. The walls had holes in them and the walls was filthy. The bathroom toilet paper holder was about to fall off the wall. The towel was very hard and our 2nd night they gave us towels that look like a mechanic clean his dirty and oily hands on. The tv on the first night kept freezing up and we thought we need batteries went and got some and that didn't fix the issue. The front desk clerk came down and reset the tv finally could watch TV. There are some many people around hanging out near the property. A lady in a wheelchair undressing in the street in front of the hotel another man hiding behind the dumpster. We couldn't even get any ice the ice machine was broke It was very scary and unsafe I would not recommend anyone to stay at this hotel.

This property is a severe biohazard and safety risk. We found body lice in the beds and suffered physical bites. The mirror was broken and sharp glass was exposed. The bathroom door did not close because the latch was broken and structural damage held together by duct tape.

The room was very nice. Fixtures bedding included. Everything was clean and access was very good.

Not even a closet to hang clothes. No shampoo, no press. House cleaning threw away all the food in refrigerator and shampoo bottle bought. Front desk won’t even give a coffee cup to be able to heat some water since there is no coffee maker. Street entrance has people standing or sitting without a bus stop, making it difficult to walk to the street. Room keys got disabled twice. Definitely not for business travel, certainly not for family travel either.

Upon checking in my room 401 at the motel 6 the door was open the ceiling was linking and I was double charge for the same day. I had to cancel my online appointment and now I’m knocked out from my awards which I find very unfair, I never experienced anything like this and I’m sure something should be done because I’m a valuable customer and this should be reviews because I don’t have to settle for these conditions which wasn’t my fault due to the new audit

It was pretty clear the place hadn't been cleaned that day or maybe for a while. Fresh soap was nice along with the large mini fridge, microwave and TV with cable. Worth the rate, but I wouldn't stay here often.

We ignored the poor older reviews online and were glad we did. The place seems to have undergone a recent renovation, so likely the owners took a cue from those pre-2020 complaints. The room was nice - if spare - and well lit. The microwave and fridge were clean and working. There was no desk if you needed a workspace, and the WiFi seemed a bit slow. Also, there was no place to hang up clothing and - oddly - no hooks inside the bathroom for a change of clothes. All in all though, we were comfortable there throughout our four day stay. One other positive feature: Rooms are entered from outside instead of via a common hallway, a point of concern if you're reading this while Covid is still ongoing.

Where do I begin the door has so much light and wind coming thru I had to put the chair with one of my bag in it to hold i tightly close. The mattress was hard a rock it was a king size bed with 3 flat pillows on it. The walls had holes in them and the walls was filthy. The bathroom toilet paper holder was about to fall off the wall. The towel was very hard and our 2nd night they gave us towels that look like a mechanic clean his dirty and oily hands on. The tv on the first night kept freezing up and we thought we need batteries went and got some and that didn't fix the issue. The front desk clerk came down and reset the tv finally could watch TV. There are some many people around hanging out near the property. A lady in a wheelchair undressing in the street in front of the hotel another man hiding behind the dumpster. We couldn't even get any ice the ice machine was broke It was very scary and unsafe I would not recommend anyone to stay at this hotel.

Staff is the best

Very unsafe. People were doing drugs outside on the balcony. We left and booked at a different hotel, and Hotels.com would not refund the stay. Use a different app for booking and DO NOT book at this hotel. 0 stars. Absolute garbage!

Not even a closet to hang clothes. No shampoo, no press. House cleaning threw away all the food in refrigerator and shampoo bottle bought. Front desk won’t even give a coffee cup to be able to heat some water since there is no coffee maker. Street entrance has people standing or sitting without a bus stop, making it difficult to walk to the street. Room keys got disabled twice. Definitely not for business travel, certainly not for family travel either.

Upon checking in my room 401 at the motel 6 the door was open the ceiling was linking and I was double charge for the same day. I had to cancel my online appointment and now I’m knocked out from my awards which I find very unfair, I never experienced anything like this and I’m sure something should be done because I’m a valuable customer and this should be reviews because I don’t have to settle for these conditions which wasn’t my fault due to the new audit

The wrong dates was in the booking so the property nor expedia was able to change this simple request My friend's birthday was destroyed and it's still charging for the fee rather than give me another date

Where do I begin the door has so much light and wind coming thru I had to put the chair with one of my bag in it to hold i tightly close. The mattress was hard a rock it was a king size bed with 3 flat pillows on it. The walls had holes in them and the walls was filthy. The bathroom toilet paper holder was about to fall off the wall. The towel was very hard and our 2nd night they gave us towels that look like a mechanic clean his dirty and oily hands on. The tv on the first night kept freezing up and we thought we need batteries went and got some and that didn't fix the issue. The front desk clerk came down and reset the tv finally could watch TV. There are some many people around hanging out near the property. A lady in a wheelchair undressing in the street in front of the hotel another man hiding behind the dumpster. We couldn't even get any ice the ice machine was broke It was very scary and unsafe I would not recommend anyone to stay at this hotel.

They didn’t tell us until we got there that we couldn’t have friends over and that was not the reason we booked the hotel & front service clerk was a real jerk

The people are nice and executional but ex the booking site gives failed details and blames the property or management and it’s not them or thier fault it’s this booking site but the hotel is great

Owner nice, respected

The room was very nice. Fixtures bedding included. Everything was clean and access was very good.

This was the worst it is right across from tent city homeless people and all night people are knocking on doors asking for money!!!! I do not recommend this place and expedia should remove them from the hotel list!!! YUCK

Very unsafe. People were doing drugs outside on the balcony. We left and booked at a different hotel, and Hotels.com would not refund the stay. Use a different app for booking and DO NOT book at this hotel. 0 stars. Absolute garbage!

Not in the safest area.

Not even a closet to hang clothes. No shampoo, no press. House cleaning threw away all the food in refrigerator and shampoo bottle bought. Front desk won’t even give a coffee cup to be able to heat some water since there is no coffee maker. Street entrance has people standing or sitting without a bus stop, making it difficult to walk to the street. Room keys got disabled twice. Definitely not for business travel, certainly not for family travel either.

There was a terrible smell and it was sketchy. As soon as I walked into the room I immediately booked a room at another hotel.

Its quiet enough but be warned it is located on the poorer side of town.

Where do I begin the door has so much light and wind coming thru I had to put the chair with one of my bag in it to hold i tightly close. The mattress was hard a rock it was a king size bed with 3 flat pillows on it. The walls had holes in them and the walls was filthy. The bathroom toilet paper holder was about to fall off the wall. The towel was very hard and our 2nd night they gave us towels that look like a mechanic clean his dirty and oily hands on. The tv on the first night kept freezing up and we thought we need batteries went and got some and that didn't fix the issue. The front desk clerk came down and reset the tv finally could watch TV. There are some many people around hanging out near the property. A lady in a wheelchair undressing in the street in front of the hotel another man hiding behind the dumpster. We couldn't even get any ice the ice machine was broke It was very scary and unsafe I would not recommend anyone to stay at this hotel.