Riu Emerald Bay - All Inclusive
227 USD
a notte
Media per settembre
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227 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Riu Emerald Bay - All Inclusive, il prezzo per notte è in media di 227 USD nel mese più economico (settembre) e di 1025 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 408 USD |
| febbraio | 537 USD |
| marzo | 506 USD |
| aprile | 427 USD |
| maggio | 592 USD |
| giugno | 702 USD |
| luglio | 1025 USD |
| agosto | 625 USD |
| settembre | 227 USD |
| ottobre | 535 USD |
| novembre | 382 USD |
| dicembre | 314 USD |
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set · 227 USD
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Prezzo più alto: luglio (circa 1025 USD)
Prezzo più basso: settembre (circa 227 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 5 piscine all'aperto, una discotecae un parco ac...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 5 piscine all'aperto, una discotecae un parco acquatico con ingresso incluso nel prezzo. Questa struttura in stile Art Déco propone il Wi-Fi gratuito, un servizio babysitter a pagamento e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di una postazione PC, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Mazatlán? Presso un resort avrai a disposizione 480 metri quadrati di spazio con un'area per conferenze e 3 sale riunioni. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Soddisfa la tua voglia di buona cucina da Las Tres Islas, uno dei 5 ristoranti presso un resort. La sete si fa sentire? Per soddisfare la tua voglia di un drink, la struttura offre 7 bar/lounge e 2 bar a bordo piscina. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:30.
Camere
Rilassati in una delle 1028 camere della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, cassaforte (adatta a contenere un laptop) e acqua minerale gratuita.
Posizione
Hotel Riu Emerald Bay - All Inclusive di Mazatlán (Cerritos) ha sicuramente il grande vantaggio di essere posizionato in modo ottimale. In meno di un quarto d'ora al volante infatti potrai comodamente raggiungere Malecón di Mazatlán e Playa Brujas. Questa struttura all-inclusive dista 17 km da Spiaggia di Olas Altas e 17,2 km da Plaza Machado.
Nelle vicinanze
Playa Brujas(0.4 miglia)
Parco acquatico Mazagua(0.5 miglia)
Marina Mazatlan Golf Course(1.5 miglia)
Centro congressi Mazatlán International Center(2.9 miglia)
Spiaggia di Cerritos(2.9 miglia)
Bula(3.6 miglia)
Centro commerciale Galerías Mazatlán(3.7 miglia)
Pacific Golf Center(5 miglia)
Playa Sábalo(5 miglia)
Isole e Aree Protette del Golfo di California(5 miglia)
Campo da golf El Cid Country Club(5.8 miglia)
La Gran Plaza(6.5 miglia)
Casinò del Rey(6.8 miglia)
Spiaggia di Punta Camarón(6.8 miglia)
Museo delle Conchiglie(7 miglia)
L'aeroporto più comodo per raggiungere Hotel Riu Emerald Bay - All Inclusive è Aeroporto Internazionale di Mazatlán (MZT)(23 miglia)
Parcheggio
Ristorante
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Posizione
Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Cerritos, La Florida, Mazatlan, Stato di Sinaloa, Messico
Playa Brujas (0.4 miglia)
Parco acquatico Mazagua (0.5 miglia)
Marina Mazatlan Golf Course (1.5 miglia)
Centro congressi Mazatlán International Center (2.9 miglia)
Spiaggia di Cerritos (2.9 miglia)
Bula (3.6 miglia)
Recensioni degli ospiti
7.3
Buono
Sulla base di 2315 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
1%
In coppia
39%
Famiglia
41%
Gruppo
15%
In solitaria
1%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Presso il Riu Emerald Bay - All Inclusive, gli ospiti apprezzano frequentemente la cordialità del personale, la splendida vista sull'oceano, le numerose piscine e l'accesso alla spiaggia, e la pulizia generale. Le opinioni sulla varietà del cibo, le condizioni delle camere e l'organizzazione quotidiana possono tuttavia variare notevolmente da soggiorno a soggiorno.
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Cosa pensano gli ospiti
Presso il Riu Emerald Bay - All Inclusive, gli ospiti apprezzano frequentemente la cordialità del personale, la splendida vista sull'oceano, le numerose piscine e l'accesso alla spiaggia, e la pulizia generale. Le opinioni sulla varietà del cibo, le condizioni delle camere e l'organizzazione quotidiana possono tuttavia variare notevolmente da soggiorno a soggiorno.
Tra gli aspetti negativi più comuni figurano lunghe attese per gli ascensori, soprattutto con il caldo, difficoltà nella prenotazione dei ristoranti à la carte tramite l'app e il sovraffollamento occasionale dei bar o dei buffet. Le camere offrono spesso una vista magnifica, ma possono risultare datate, con qualche piccolo problema di manutenzione o odore di chiuso; la posizione è più distante dal centro e la musica ad alto volume sulla spiaggia pubblica può essere fastidiosa durante il giorno. Ci si può aspettare un soggiorno vivace e adatto alle famiglie, con un servizio e comfort di buon livello, ma anche con alcuni compromessi organizzativi.
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Servizi
Tra i punti di forza ci sono le numerose piscine, gli scivoli, l'accesso alla spiaggia e l'intrattenimento serale. I problemi ricorrenti includono lunghe attese per gli ascensori, aria condizionata limitata in alcune aree comuni, bar affollati e una palestra/spa datata o poco attrezzata.
Recensioni degli ospiti correlate
6
Raul
7 nov 2025
·
Soggiorno di 4 notti
The service was fantastic, and the food was great. however, the facilities are nowhere near, but the picture show. The beach is dirty crowded very noisy and the facilities are mediocre. The spa is terrible and so is the gym.
The service was fantastic, and the food was great. however, the facilities are nowhere near, but the picture show. The beach is dirty crowded very noisy and the facilities are mediocre. The spa is terrible and so is the gym.
8
Catherine
16 nov 2025
·
Soggiorno di 14 notti
This hotel was awesome!! The room was great with a gorgeous view. The staff and service was excellent!! The food was amazing!! With 3 a la carte restaurants, 2 buffets and a beach grill, there were grest choices! The beach was incredible with fun waves for boogie boarding. The pools looked like a lot of fun, but we love hanging out on the beach. We took our own sun shades since the palm trees on the beach did not give enough shade. Add beach palapas!! Only 2 negatives; - the elevators were awful. Even though there were 4 of them at our end of the hotel, they would often bypass our floor. We had to wait for 5-10 minutes sometimes. - at around 2-3pm every day, private bands would set up on the public beach in front of the hotel. Even one would take away from the amazing serenity of the beach, but there were usually 3-7 bands within a few hundred yards of each other, almost competing with each other. We could even hear them in our room and would turn on the tv to drown out the noise. The hotel posts a disclaimer in the lobby and on the website about it being out of their control because it is a public beach, but it is the only reason we would not go back. So sad to say because we absolutely love everything else!!!
This hotel was awesome!! The room was great with a gorgeous view. The staff and service was excellent!! The food was amazing!! With 3 a la carte restaurants, 2 buffets and a beach grill, there were grest choices! The beach was incredible with fun waves for boogie boarding. The pools looked like a lot of fun, but we love hanging out on the beach. We took our own sun shades since the palm trees on the beach did not give enough shade. Add beach palapas!! Only 2 negatives; - the elevators were awful. Even though there were 4 of them at our end of the hotel, they would often bypass our floor. We had to wait for 5-10 minutes sometimes. - at around 2-3pm every day, private bands would set up on the public beach in front of the hotel. Even one would take away from the amazing serenity of the beach, but there were usually 3-7 bands within a few hundred yards of each other, almost competing with each other. We could even hear them in our room and would turn on the tv to drown out the noise. The hotel posts a disclaimer in the lobby and on the website about it being out of their control because it is a public beach, but it is the only reason we would not go back. So sad to say because we absolutely love everything else!!!
10
Jonathan
24 nov 2025
·
Soggiorno di 5 notti
Plenty of pools very clean. Food was good. Lots of options shoulder season definitely the best time to travel there.
Plenty of pools very clean. Food was good. Lots of options shoulder season definitely the best time to travel there.
8
Douglas
16 nov 2025
·
Soggiorno di 7 notti
Great staff and location. Food can get repetitive and booking the al a cartes can be frustrating with the app. It’s not clear when the next day becomes available or whether certain restaurants are just closed certain days. The hotel is vertical so most guests will use the elevators. There are eight of them but at peak times the wait can be long. Using the stairs can be quite a time saver if you’re up for it.
Great staff and location. Food can get repetitive and booking the al a cartes can be frustrating with the app. It’s not clear when the next day becomes available or whether certain restaurants are just closed certain days. The hotel is vertical so most guests will use the elevators. There are eight of them but at peak times the wait can be long. Using the stairs can be quite a time saver if you’re up for it.
6
Robert
15 lug 2025
·
Soggiorno di 5 notti
The property itself was very nice and the staff was great. The nightly shows were fantastic! There were just some key maintenance issues that stood out - elevator call buttons not working, exercise equipment worn out/broken, etc.
The property itself was very nice and the staff was great. The nightly shows were fantastic! There were just some key maintenance issues that stood out - elevator call buttons not working, exercise equipment worn out/broken, etc.
8
Jorge
8 giu 2025
·
Soggiorno di 2 notti
Las albercas
Las albercas
8
Nicole
24 feb 2025
·
Soggiorno di 9 notti
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
10
Yesenia
26 lug 2025
·
Soggiorno di 4 notti
We enjoyed the children’s area with water activities and the bigger water slides for my older daughters. The service was excellent and great variety of beverages and food.
We enjoyed the children’s area with water activities and the bigger water slides for my older daughters. The service was excellent and great variety of beverages and food.
8
Alanda Catalina
21 set 2025
·
Soggiorno di 3 notti
Fue una estancia agradable, sin embargo no hay aire en algunos espacios en común, como recepción, elevador, pasillos.
Fue una estancia agradable, sin embargo no hay aire en algunos espacios en común, como recepción, elevador, pasillos.
8
ALEJANDRA
5 lug 2025
·
Soggiorno di 3 notti
The place it’s beautiful. Big enough to accommodate the amount of people who visit; however having to wait in line of over 10-15 people for a drink should be improved by adding more accessible “bar” stations across the hotel.
The place it’s beautiful. Big enough to accommodate the amount of people who visit; however having to wait in line of over 10-15 people for a drink should be improved by adding more accessible “bar” stations across the hotel.
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Pulizia
Molti ospiti trovano il resort e le camere molto puliti, con un servizio di pulizia costante. Altri segnalano delle lacune, come la presenza di mosche intorno ai buffet, odori di chiuso, insetti e, occasionalmente, aree della piscina sporche o troppo frequentate.
Recensioni degli ospiti correlate
8
Keegan
20 nov 2025
·
Soggiorno di 3 notti
Overall, the stay was great. The biggest issue we had was the room. when we first arrived our room was filthy. Stained sheets, dirty floors, strange stains on the wall. They kinldy gave us another room, but it was only a little better. The rooms desperately need deep cleaned as the walls and woodworking are filthy and grimy. Other than that, service is great and staff is super nice. Food was alright, not the best.
Overall, the stay was great. The biggest issue we had was the room. when we first arrived our room was filthy. Stained sheets, dirty floors, strange stains on the wall. They kinldy gave us another room, but it was only a little better. The rooms desperately need deep cleaned as the walls and woodworking are filthy and grimy. Other than that, service is great and staff is super nice. Food was alright, not the best.
10
Lauren
1 mag 2025
·
Soggiorno di 7 notti
Food was excellent and there was literally always someone cleaning the floors. It was spotlessly clean. Lots of pools to choose from, and a nice sandy beach. The water is too rough for ocean swimming, but good for a long stroll down the beach. Our room in the tower was large and really quiet.
Food was excellent and there was literally always someone cleaning the floors. It was spotlessly clean. Lots of pools to choose from, and a nice sandy beach. The water is too rough for ocean swimming, but good for a long stroll down the beach. Our room in the tower was large and really quiet.
10
Stewart
29 nov 2025
·
Soggiorno di 14 notti
Room was spotless every day, with a bonus towel animal.
Room was spotless every day, with a bonus towel animal.
10
George
1 mar 2026
·
Soggiorno di 11 notti
The entire hotel is kept spotless. Very efficient and friendly staff. Cleanup is ongoing throughout the day and night.
The entire hotel is kept spotless. Very efficient and friendly staff. Cleanup is ongoing throughout the day and night.
10
Miguel
29 lug 2025
·
Soggiorno di 3 notti
The hotel was clean and the staff was wonderful, very attentive.
The hotel was clean and the staff was wonderful, very attentive.
4
Mitzy
7 ago 2025
·
Soggiorno di 6 notti
This is a large, nice-looking hotel from the outside. Bellmen were helpful at arrival, but check-in was a mess—long lines and no order. Only four small, hot elevators for a huge property felt unsafe. Rooms were basic and damp. The beds were horrible—uncomfortable and hard to sleep on. Minibar and liquor bottles were empty. Requests for towels and coffee took over an hour. Thin walls—you hear everything. Buffets were overcrowded and unsanitary. We even saw a roach crawling up a curtain, and the staff just brushed it off. No one was cleaning the food stations. The pools weren’t better. One of my daughters saw a small child poop in the pool—not just pee, but actual poop. They told a staff member and no one came to clean it. It was disgusting. They had to leave and find another pool on their own. No supervision, no action taken. The on-site theater was hot and humid with no AC. The beach is pretty but unsafe—strong waves, not kid-friendly. The hotel is also far from everything—about 35–40 minutes from town. You’ll need a taxi at night. The only reason I’m giving 2 stars is because the kids enjoyed the variety of pools. But overall, the hotel is dirty, mismanaged, and not worth the money. I strongly recommend staying at an Airbnb closer to el centro or in Zona Dorada. I won’t be back.
This is a large, nice-looking hotel from the outside. Bellmen were helpful at arrival, but check-in was a mess—long lines and no order. Only four small, hot elevators for a huge property felt unsafe. Rooms were basic and damp. The beds were horrible—uncomfortable and hard to sleep on. Minibar and liquor bottles were empty. Requests for towels and coffee took over an hour. Thin walls—you hear everything. Buffets were overcrowded and unsanitary. We even saw a roach crawling up a curtain, and the staff just brushed it off. No one was cleaning the food stations. The pools weren’t better. One of my daughters saw a small child poop in the pool—not just pee, but actual poop. They told a staff member and no one came to clean it. It was disgusting. They had to leave and find another pool on their own. No supervision, no action taken. The on-site theater was hot and humid with no AC. The beach is pretty but unsafe—strong waves, not kid-friendly. The hotel is also far from everything—about 35–40 minutes from town. You’ll need a taxi at night. The only reason I’m giving 2 stars is because the kids enjoyed the variety of pools. But overall, the hotel is dirty, mismanaged, and not worth the money. I strongly recommend staying at an Airbnb closer to el centro or in Zona Dorada. I won’t be back.
2
Beatriz Chavez
6 ago 2025
·
Soggiorno di 7 notti
NO air conditioning in restaurants, lobby, hallways. Utter chaos in common areas. Packed lobby, doors held open 24/7. Open hallway windows - no screens or fall protection for kids. Flies on the food inside the restaurants! Food left out on corridors for guest's convenience full of flies. Kids & adults grabbing food with hands, tasting food & putting it back. Same food every day. Dinner reservations offer the same buffet food with 2-4 different dinner plates. No shrimp. 1 guest had food poisoning. Bedbugs in 2 of 3 rooms. Mildew on balcony curtains. Filthy spa. No internet. Broken refrigerator & safe. Excessive wait on elevators and no bell sound, so they were missed. Remote w/ corroded batteries, missing tv remote. No personal log-in to Netflix / Prime. Laundry service returned everything wrinkled. Bathtub/shower dangerously slippery. 1 keyed pool towel per guest, if lost $15 charge. No air-conditioning or cross ventilation in the entertaining building; left open in sweltering humidity. Outdoor bartenders continually ran out of drinks. Outdoor food by pool was swarmed with flies and smoke. Food left by the pool had birds eating it. Tile around a pool area - dangerously slippery. Outside music at night could be heard inside the room. Sheets were dingy, pillows smelled. The employees were great, hard working. Management does not know how to run a 1000+ room hotel. Might have been great when first opened - now rundown. Appears it's all about profit at employees & guests' expense
NO air conditioning in restaurants, lobby, hallways. Utter chaos in common areas. Packed lobby, doors held open 24/7. Open hallway windows - no screens or fall protection for kids. Flies on the food inside the restaurants! Food left out on corridors for guest's convenience full of flies. Kids & adults grabbing food with hands, tasting food & putting it back. Same food every day. Dinner reservations offer the same buffet food with 2-4 different dinner plates. No shrimp. 1 guest had food poisoning. Bedbugs in 2 of 3 rooms. Mildew on balcony curtains. Filthy spa. No internet. Broken refrigerator & safe. Excessive wait on elevators and no bell sound, so they were missed. Remote w/ corroded batteries, missing tv remote. No personal log-in to Netflix / Prime. Laundry service returned everything wrinkled. Bathtub/shower dangerously slippery. 1 keyed pool towel per guest, if lost $15 charge. No air-conditioning or cross ventilation in the entertaining building; left open in sweltering humidity. Outdoor bartenders continually ran out of drinks. Outdoor food by pool was swarmed with flies and smoke. Food left by the pool had birds eating it. Tile around a pool area - dangerously slippery. Outside music at night could be heard inside the room. Sheets were dingy, pillows smelled. The employees were great, hard working. Management does not know how to run a 1000+ room hotel. Might have been great when first opened - now rundown. Appears it's all about profit at employees & guests' expense
10
Kevin
12 nov 2025
·
Soggiorno di 6 notti
Clean rooms and pools
Clean rooms and pools
2
Deici
10 ago 2025
·
Soggiorno di 3 notti
Hotel pools were very dirty too many people they did not clean the pools my kids got a rash
Hotel pools were very dirty too many people they did not clean the pools my kids got a rash
4
Yenn
28 lug 2025
·
Soggiorno di 4 notti
No me volvería a quedar ahí. La playa es muy bonita, pero como la ciudad es sumamente insegura es de quedarte en el todo incluido todo el día. Es imposible sacarle provecho al todo incluido porque el servicio es terrible, no llevan bebidas ni alimentos a albercas o playa, debes hacer fila en el bar para que te sirvan algo o fila en el restaurante para comer. Las habitaciones remodeladas son muy bonitas y en general las instalaciones tienen potencial, pero está incómodamente lleno de personas, lleno de moscas y con aroma a larva y putrefacción. Las albercas llenas de insectos muertos flotando y cuando pedía a staff del hotel que si lo limpiaban claro que no. El único restaurante abierto a la hora de la comida no tiene clima, entonces es comer entre moscas y calor. Las bebidas de mala calidad y sabor, la comida apenas comestible en los buffet. Imposible reservar en los restaurantes para cenar porque desde que llegamos ya estaban full las reservaciones. Tiene unos toboganes y área infantil muy divertidos para los niños, y la zona de la playa es limpia y con mar seguro. En general el hotel tiene potencial, pero está terriblemente administrado. El staff trata de hacer su mejor esfuerzo, todos con muy bonita actitud, pero no dan a basto con tanta gente.
No me volvería a quedar ahí. La playa es muy bonita, pero como la ciudad es sumamente insegura es de quedarte en el todo incluido todo el día. Es imposible sacarle provecho al todo incluido porque el servicio es terrible, no llevan bebidas ni alimentos a albercas o playa, debes hacer fila en el bar para que te sirvan algo o fila en el restaurante para comer. Las habitaciones remodeladas son muy bonitas y en general las instalaciones tienen potencial, pero está incómodamente lleno de personas, lleno de moscas y con aroma a larva y putrefacción. Las albercas llenas de insectos muertos flotando y cuando pedía a staff del hotel que si lo limpiaban claro que no. El único restaurante abierto a la hora de la comida no tiene clima, entonces es comer entre moscas y calor. Las bebidas de mala calidad y sabor, la comida apenas comestible en los buffet. Imposible reservar en los restaurantes para cenar porque desde que llegamos ya estaban full las reservaciones. Tiene unos toboganes y área infantil muy divertidos para los niños, y la zona de la playa es limpia y con mar seguro. En general el hotel tiene potencial, pero está terriblemente administrado. El staff trata de hacer su mejor esfuerzo, todos con muy bonita actitud, pero no dan a basto con tanta gente.
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Camere
Le camere offrono spesso una splendida vista sull'oceano e possono essere spaziose, ma molte appaiono datate, con piccoli problemi di manutenzione, vasche con combinazione doccia-vasca alte, aria condizionata non molto potente e, occasionalmente, odore di chiuso o rumore.
Recensioni degli ospiti correlate
6
Erik
1 ott 2025
·
Soggiorno di 7 notti
I have stayed at the Riu in Los Cabos and Nuevo Vallarta and I enjoyed everything about my stay so I decided to give Mazatlan a try. This was is a little out dated it is clean but the bathrooms really need to be updated the tub is extremely tall hard to get into. I can not imagine how hard it would be on older people. My biggest problem was that the elevators were not always working properly. The wait was just terrible and no air conditioner in the elevators when you finally got one because everyone wanted to get on it. The staff was friendly. The buffets had a variety of food something for everyone. The specialty restaurants were just ok. Our favorite was the Mexican one. We did enjoy the adults only pool. I believe if it wasn’t for the elevator situation I would return but to me it is a big deal we were on the 6th floor and we had to climb the stairs several times I can not imagine being top floors with the warm weather. It is also not high season so I don’t even want to find out what happens then.
I have stayed at the Riu in Los Cabos and Nuevo Vallarta and I enjoyed everything about my stay so I decided to give Mazatlan a try. This was is a little out dated it is clean but the bathrooms really need to be updated the tub is extremely tall hard to get into. I can not imagine how hard it would be on older people. My biggest problem was that the elevators were not always working properly. The wait was just terrible and no air conditioner in the elevators when you finally got one because everyone wanted to get on it. The staff was friendly. The buffets had a variety of food something for everyone. The specialty restaurants were just ok. Our favorite was the Mexican one. We did enjoy the adults only pool. I believe if it wasn’t for the elevator situation I would return but to me it is a big deal we were on the 6th floor and we had to climb the stairs several times I can not imagine being top floors with the warm weather. It is also not high season so I don’t even want to find out what happens then.
8
John Robert
11 feb 2025
·
Soggiorno di 7 notti
Rooms smell musty and mildewy. The food is excellent and the staff are amazing. For a 5 star resort I was disappointed that they didn’t have Don Julio tequila.
Rooms smell musty and mildewy. The food is excellent and the staff are amazing. For a 5 star resort I was disappointed that they didn’t have Don Julio tequila.
8
Sarah Jane
25 nov 2025
·
Soggiorno di 7 notti
Clean but a little dated. All staff very friendly and helpful.
Clean but a little dated. All staff very friendly and helpful.
6
minerva
4 giu 2025
·
Soggiorno di 4 notti
Very big and nice hotel. Jr suite was beautiful.. only take away is elevators are slow and ac does not run throughout the building. also no room service offered
Very big and nice hotel. Jr suite was beautiful.. only take away is elevators are slow and ac does not run throughout the building. also no room service offered
10
Mary Louise
15 set 2025
·
Soggiorno di 5 notti
The rooms are nice,the only comment I have about the room is the tub shower combination.once you get in the into it and close the shower curtain it’s totally dark and the anti slip on the tub needs to be redone . I did slip but managed to save my self from falling. This hotels biggest strength is their people , everyone was consistently friendly,helpful and did their jobs regardless of the language barrier ( I don’t speak Spanish) I was impressed with every team member I encountered and would return again. I had a really good time.
The rooms are nice,the only comment I have about the room is the tub shower combination.once you get in the into it and close the shower curtain it’s totally dark and the anti slip on the tub needs to be redone . I did slip but managed to save my self from falling. This hotels biggest strength is their people , everyone was consistently friendly,helpful and did their jobs regardless of the language barrier ( I don’t speak Spanish) I was impressed with every team member I encountered and would return again. I had a really good time.
8
Brooke
24 apr 2025
·
Soggiorno di 7 notti
Our room was a bit run down and musty. Stains around the ceiling vents/fan and in the tub/shower area. Otherwise, cleaning staff were excellent and overall cleanliness very good. Rooms could use an upgrade soon.
Our room was a bit run down and musty. Stains around the ceiling vents/fan and in the tub/shower area. Otherwise, cleaning staff were excellent and overall cleanliness very good. Rooms could use an upgrade soon.
10
Nikki
24 nov 2025
·
Soggiorno di 7 notti
Suite was clean and comfortable (a little outdated). Staff was superior. Amenities and food fabulous. Only criticism is there’s no adult pool so lots of kids in all 5 pools
Suite was clean and comfortable (a little outdated). Staff was superior. Amenities and food fabulous. Only criticism is there’s no adult pool so lots of kids in all 5 pools
10
Everardo
3 dic 2025
·
Soggiorno di 7 notti
View was amazing from the 21 floor. Food was good but the reservation system on the app for the restaurants is confusing and it doesn't work.
View was amazing from the 21 floor. Food was good but the reservation system on the app for the restaurants is confusing and it doesn't work.
4
Kathy
30 nov 2025
·
Soggiorno di 14 notti
We were put in a poor room. We paid for ocean view. They changed us to an “upgraded room.” It was worse than the first room. The fans for the hotel were located to the right of our room. The front view was another part of the hotel. Third time was the charm. Ocean view room. We had to ask to get beer put in our fridge. We also had to ask for coffee. The buffet was good. It was almost impossible to get into the other restaurants. We tried making reservations on the app. Didn’t work. We had to go to the front dest at 7 in the morning so we could book a table at the other restaurants. You could only book a restaurant that day. Seems like a poor system to me. The RIU was too far out of the way. The beaches were nice there. The only adult pool, had a ton of bees around the bar area. A lot of people got bee stings. It was a crazy amount. That pool area aside from the bees was the cleanest pool. The other pools had a lot of families. Not very clean areas. We wouldn’t stay there again.
We were put in a poor room. We paid for ocean view. They changed us to an “upgraded room.” It was worse than the first room. The fans for the hotel were located to the right of our room. The front view was another part of the hotel. Third time was the charm. Ocean view room. We had to ask to get beer put in our fridge. We also had to ask for coffee. The buffet was good. It was almost impossible to get into the other restaurants. We tried making reservations on the app. Didn’t work. We had to go to the front dest at 7 in the morning so we could book a table at the other restaurants. You could only book a restaurant that day. Seems like a poor system to me. The RIU was too far out of the way. The beaches were nice there. The only adult pool, had a ton of bees around the bar area. A lot of people got bee stings. It was a crazy amount. That pool area aside from the bees was the cleanest pool. The other pools had a lot of families. Not very clean areas. We wouldn’t stay there again.
8
Adrian
9 nov 2025
·
Soggiorno di 5 notti
Everything was good, exept the elevators took to long, the A/C in our room was not working to good, and the room needed handyman touch ups. Other then that i would visit again in a couple of years.
Everything was good, exept the elevators took to long, the A/C in our room was not working to good, and the room needed handyman touch ups. Other then that i would visit again in a couple of years.
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Servizio
Il personale è ampiamente descritto come cordiale, laborioso e disponibile. Tuttavia, il check-in può essere caotico, l'app e la prenotazione dei ristoranti frustrano molti, e le richieste o il rifornimento del minibar a volte richiedono tempo.
Recensioni degli ospiti correlate
10
Tracy
19 apr 2025
·
Soggiorno di 7 notti
This property was very clean and the staff was amazing! We had Fonsesco as our waiter for lunch and dinner. Find him in the buffets he will look after you! I used the app to request services for our room (extra pillows and blankets) and they were delivered promptly. I would definitely recommend staying at this property.
This property was very clean and the staff was amazing! We had Fonsesco as our waiter for lunch and dinner. Find him in the buffets he will look after you! I used the app to request services for our room (extra pillows and blankets) and they were delivered promptly. I would definitely recommend staying at this property.
6
Maria Ana
2 lug 2025
·
Soggiorno di 6 notti
Our room was not available at 3pm when we were told was the check in. The lady that gave out room keys was extremely rude and stated check in is any time after 3 so we didn’t get a room until about 4. The wait to get drinks by the pool is extremely long. We also were never able to get a reservation because the app never worked for us.
Our room was not available at 3pm when we were told was the check in. The lady that gave out room keys was extremely rude and stated check in is any time after 3 so we didn’t get a room until about 4. The wait to get drinks by the pool is extremely long. We also were never able to get a reservation because the app never worked for us.
8
johan
23 ago 2025
·
Soggiorno di 4 notti
The place was awesome 💯 but the problem was we got robbed in our room while we were out we had some cash in our luggage bag and it was gone when we came back an all they told us at customer service that they weren't responsible for that 😭
The place was awesome 💯 but the problem was we got robbed in our room while we were out we had some cash in our luggage bag and it was gone when we came back an all they told us at customer service that they weren't responsible for that 😭
10
Luis
26 nov 2025
·
Soggiorno di 4 notti
The staff is friendly, attentive, and they go out of their way to accommodate requests. We had an amazing experience
The staff is friendly, attentive, and they go out of their way to accommodate requests. We had an amazing experience
10
Leo
4 ott 2025
·
Soggiorno di 7 notti
check in was chaotic, elevators don't stop at all floors, other than that the place is nice. Buffet is the best.
check in was chaotic, elevators don't stop at all floors, other than that the place is nice. Buffet is the best.
2
Yaneth G
26 giu 2025
·
Soggiorno di 4 notti
I was very disappointed with riu Mazatlán our mini fridge and our friends in a different room never got stocked once and we were there 4 days, when day of check out came our flight was at 9pm but hotel said that we need to be out there lobby by 5pm we were just sitting they were not the nicest here
I was very disappointed with riu Mazatlán our mini fridge and our friends in a different room never got stocked once and we were there 4 days, when day of check out came our flight was at 9pm but hotel said that we need to be out there lobby by 5pm we were just sitting they were not the nicest here
8
Nicole
24 feb 2025
·
Soggiorno di 9 notti
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
4
Kathy
30 nov 2025
·
Soggiorno di 14 notti
We were put in a poor room. We paid for ocean view. They changed us to an “upgraded room.” It was worse than the first room. The fans for the hotel were located to the right of our room. The front view was another part of the hotel. Third time was the charm. Ocean view room. We had to ask to get beer put in our fridge. We also had to ask for coffee. The buffet was good. It was almost impossible to get into the other restaurants. We tried making reservations on the app. Didn’t work. We had to go to the front dest at 7 in the morning so we could book a table at the other restaurants. You could only book a restaurant that day. Seems like a poor system to me. The RIU was too far out of the way. The beaches were nice there. The only adult pool, had a ton of bees around the bar area. A lot of people got bee stings. It was a crazy amount. That pool area aside from the bees was the cleanest pool. The other pools had a lot of families. Not very clean areas. We wouldn’t stay there again.
We were put in a poor room. We paid for ocean view. They changed us to an “upgraded room.” It was worse than the first room. The fans for the hotel were located to the right of our room. The front view was another part of the hotel. Third time was the charm. Ocean view room. We had to ask to get beer put in our fridge. We also had to ask for coffee. The buffet was good. It was almost impossible to get into the other restaurants. We tried making reservations on the app. Didn’t work. We had to go to the front dest at 7 in the morning so we could book a table at the other restaurants. You could only book a restaurant that day. Seems like a poor system to me. The RIU was too far out of the way. The beaches were nice there. The only adult pool, had a ton of bees around the bar area. A lot of people got bee stings. It was a crazy amount. That pool area aside from the bees was the cleanest pool. The other pools had a lot of families. Not very clean areas. We wouldn’t stay there again.
8
Brad
29 apr 2025
·
Soggiorno di 7 notti
We were very impressed with Riu Emerald Bay, the hotel was clean, staff were very good and the food and food options were excellent. The only comment I would make is that the housekeeping staff did not replenish our suite coffee and condiments daily, or bottled water. Had to contact the front desk and get those items replenished. Not sure why this is?
We were very impressed with Riu Emerald Bay, the hotel was clean, staff were very good and the food and food options were excellent. The only comment I would make is that the housekeeping staff did not replenish our suite coffee and condiments daily, or bottled water. Had to contact the front desk and get those items replenished. Not sure why this is?
6
Carlos
23 giu 2025
·
Soggiorno di 2 notti
Tiene sus cosas buenas y malas. Comida y bebidas bien para lo que es en cantidad esta bueno. Pero si ya esta sobrepasada la cantidad de gente a lo que puede atender el personal. Es poco personal para la cantidad de huesoedes. por ejemplo en barra hasta 1 hora para poder servirte un trago 1 HORA. Y las instalaciones ya estan dando el viejaso.
Tiene sus cosas buenas y malas. Comida y bebidas bien para lo que es en cantidad esta bueno. Pero si ya esta sobrepasada la cantidad de gente a lo que puede atender el personal. Es poco personal para la cantidad de huesoedes. por ejemplo en barra hasta 1 hora para poder servirte un trago 1 HORA. Y las instalaciones ya estan dando el viejaso.
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Posizione
Posizione fronte mare con vista mozzafiato, ma è lontana dal centro e dalle attrazioni; taxi o lunghi trasferimenti sono comuni, e i gruppi musicali sulla spiaggia pubblica possono essere rumorosi durante il giorno.
Recensioni degli ospiti correlate
8
Jorge Alonso
7 mag 2025
·
Soggiorno di 2 notti
Sin duda una excelente opcion para quedarte en mazatlán si tienes plan tranquilo ya que esta lejos de la zona dorada (malecon) sin embargo el servicio instalaciones es genial, solo que la barra es sumamente económica botellas de no mas de 150 pesos en el super literal tu mejor opcion es tomar cerveza o llevar tu botella preferida
Sin duda una excelente opcion para quedarte en mazatlán si tienes plan tranquilo ya que esta lejos de la zona dorada (malecon) sin embargo el servicio instalaciones es genial, solo que la barra es sumamente económica botellas de no mas de 150 pesos en el super literal tu mejor opcion es tomar cerveza o llevar tu botella preferida
8
Michael
9 mar 2025
·
Soggiorno di 4 notti
Overall a great destination for families. The entertainment options are limited but you can always take a taxi into the city.
Overall a great destination for families. The entertainment options are limited but you can always take a taxi into the city.
8
Israel
21 apr 2025
·
Soggiorno di 7 notti
Really great place to stay with family of five. Would definitely stay again. Direct access to beautiful beach and ocean was amazing.
Really great place to stay with family of five. Would definitely stay again. Direct access to beautiful beach and ocean was amazing.
8
Catherine
16 nov 2025
·
Soggiorno di 14 notti
This hotel was awesome!! The room was great with a gorgeous view. The staff and service was excellent!! The food was amazing!! With 3 a la carte restaurants, 2 buffets and a beach grill, there were grest choices! The beach was incredible with fun waves for boogie boarding. The pools looked like a lot of fun, but we love hanging out on the beach. We took our own sun shades since the palm trees on the beach did not give enough shade. Add beach palapas!! Only 2 negatives; - the elevators were awful. Even though there were 4 of them at our end of the hotel, they would often bypass our floor. We had to wait for 5-10 minutes sometimes. - at around 2-3pm every day, private bands would set up on the public beach in front of the hotel. Even one would take away from the amazing serenity of the beach, but there were usually 3-7 bands within a few hundred yards of each other, almost competing with each other. We could even hear them in our room and would turn on the tv to drown out the noise. The hotel posts a disclaimer in the lobby and on the website about it being out of their control because it is a public beach, but it is the only reason we would not go back. So sad to say because we absolutely love everything else!!!
This hotel was awesome!! The room was great with a gorgeous view. The staff and service was excellent!! The food was amazing!! With 3 a la carte restaurants, 2 buffets and a beach grill, there were grest choices! The beach was incredible with fun waves for boogie boarding. The pools looked like a lot of fun, but we love hanging out on the beach. We took our own sun shades since the palm trees on the beach did not give enough shade. Add beach palapas!! Only 2 negatives; - the elevators were awful. Even though there were 4 of them at our end of the hotel, they would often bypass our floor. We had to wait for 5-10 minutes sometimes. - at around 2-3pm every day, private bands would set up on the public beach in front of the hotel. Even one would take away from the amazing serenity of the beach, but there were usually 3-7 bands within a few hundred yards of each other, almost competing with each other. We could even hear them in our room and would turn on the tv to drown out the noise. The hotel posts a disclaimer in the lobby and on the website about it being out of their control because it is a public beach, but it is the only reason we would not go back. So sad to say because we absolutely love everything else!!!
10
Winston
30 apr 2025
·
Soggiorno di 5 notti
Great beach vacation. The propery is great and the staff were excellent. Good live entertainment in the evening. The pool and food service were great. Felt very comfortable and secured. Will surely look into coming back to this place.
Great beach vacation. The propery is great and the staff were excellent. Good live entertainment in the evening. The pool and food service were great. Felt very comfortable and secured. Will surely look into coming back to this place.
8
Olga
30 set 2025
·
Soggiorno di 4 notti
We had a perfect view of the ocean. The building is big but a little old. The food was okay, it's all inclusive, so not great. The pools were good and clean. Staff were courteous and attentive. Now the bad: not enough elevators for the amount of people, so you will wait a while to go up and down. There isn't much to do within walking distance and it is far from all of the attractions, so you will need to catch a ride or drive a good 35-45 min to get into town. 350 to 500 pesos each way, so it gets expensive to get around. If you are staying at the hotel and not doing much outside of the hotel, then it's good, otherwise, stay somewhere not all inclusive near the Malecon area, so you can explore and eat better food.
We had a perfect view of the ocean. The building is big but a little old. The food was okay, it's all inclusive, so not great. The pools were good and clean. Staff were courteous and attentive. Now the bad: not enough elevators for the amount of people, so you will wait a while to go up and down. There isn't much to do within walking distance and it is far from all of the attractions, so you will need to catch a ride or drive a good 35-45 min to get into town. 350 to 500 pesos each way, so it gets expensive to get around. If you are staying at the hotel and not doing much outside of the hotel, then it's good, otherwise, stay somewhere not all inclusive near the Malecon area, so you can explore and eat better food.
8
Anel
8 mag 2025
·
Soggiorno di 5 notti
First time staying at a Riu and was definitely impressed! Very clean overall, staff was super friendly and helpful the entire trip. The only thing that I didn’t like was how out of the way it felt. Didn’t feel unsafe or anything but just kind of farther away from the busier parts, which I didn’t mind much since there’s no need to leave the resort if you don’t need to! First time coming to Mazatlan and will definitely be back!
First time staying at a Riu and was definitely impressed! Very clean overall, staff was super friendly and helpful the entire trip. The only thing that I didn’t like was how out of the way it felt. Didn’t feel unsafe or anything but just kind of farther away from the busier parts, which I didn’t mind much since there’s no need to leave the resort if you don’t need to! First time coming to Mazatlan and will definitely be back!
6
Kayleen
1 set 2025
·
Soggiorno di 3 notti
staff was very nice and helpful , beach area was really nice and the view was amazing. Hotel is very far from the main areas in Mazatlan.Room was outdated and the tub/shower smelled bad.Actual room was not nice but the view and staff were very helpful.Food was okay.Pool water was very hot
staff was very nice and helpful , beach area was really nice and the view was amazing. Hotel is very far from the main areas in Mazatlan.Room was outdated and the tub/shower smelled bad.Actual room was not nice but the view and staff were very helpful.Food was okay.Pool water was very hot
6
marianne
22 set 2025
·
Soggiorno di 7 notti
Staff were very kind and hospitable. Food was very disappointing, although the drinks were always good. Loved the activities that were offered especially the pool volleyball and beach volleyball. Loved that the staff tried to include many visitors in the activities. It would have been nice to have a free shuttle or something to nearby restaurants or food as it is very far away from town.
Staff were very kind and hospitable. Food was very disappointing, although the drinks were always good. Loved the activities that were offered especially the pool volleyball and beach volleyball. Loved that the staff tried to include many visitors in the activities. It would have been nice to have a free shuttle or something to nearby restaurants or food as it is very far away from town.
10
Carlos
27 mar 2025
·
Soggiorno di 3 notti
Great location, friendly staff, you dont have to leave the resort if you didn't want to everything is there.
Great location, friendly staff, you dont have to leave the resort if you didn't want to everything is there.
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Ristorazione
I buffet e i bar offrono molte opzioni e ad alcuni ospiti il cibo piace, ma molti lo trovano ripetitivo o nella media; prenotare nei ristoranti à la carte è difficile e alcuni segnalano problemi di igiene o malesseri, con bevande spesso di qualità inferiore.
Recensioni degli ospiti correlate
6
Denice
10 ago 2025
·
Soggiorno di 7 notti
My main complaint is the low quality alcohol served; food was average and repetitive; very crowded place with full elevators, lines to eat, noisy.
My main complaint is the low quality alcohol served; food was average and repetitive; very crowded place with full elevators, lines to eat, noisy.
6
Maricar Ysalina
23 apr 2025
·
Soggiorno di 6 notti
Overall Friendly waiters and very attentive during our breakfast and dinner. Housekeeping is the best too, we always go back to the room clean and tidy. We love the area for being safe and quiet. But on our 2nd and 3rd day, me and my husband ate tacos by Pepe's food and we suspect we had food poisoning. We stop eating the tacos and we feel better. Then again on our last full day at the resort during lunchtime my husband grab tacos again for our lunch, and uhhh terrible cos after few hours we feel bad with our stomach again and lots of throwing up. In one of our dinner my daughter was eating caesar salad when was about to add cheese she saw a mold. She told me that there's mold on the shredded cheese and reported it to the waiter immediately, I guess they replace them with a new one (hope not just removed the molds thats on top).
Overall Friendly waiters and very attentive during our breakfast and dinner. Housekeeping is the best too, we always go back to the room clean and tidy. We love the area for being safe and quiet. But on our 2nd and 3rd day, me and my husband ate tacos by Pepe's food and we suspect we had food poisoning. We stop eating the tacos and we feel better. Then again on our last full day at the resort during lunchtime my husband grab tacos again for our lunch, and uhhh terrible cos after few hours we feel bad with our stomach again and lots of throwing up. In one of our dinner my daughter was eating caesar salad when was about to add cheese she saw a mold. She told me that there's mold on the shredded cheese and reported it to the waiter immediately, I guess they replace them with a new one (hope not just removed the molds thats on top).
2
Diana L
29 set 2025
·
Soggiorno di 3 notti
This is the worst hotel I’ve ever been they charge you for anything and everything food is always the same is not variety not Mexican food they don’t have any seafood even though is a beach hotel, is no ROOM SERVICE which is stupid right beer is hot so to anyone trying to get a hotel in Mazatlan I recommend you to go to PUEBLO BONITO is 100 percent better than this. Riu hotel is not worth it don’t go is expensive but you are paying for nothing good. Your welcome.
This is the worst hotel I’ve ever been they charge you for anything and everything food is always the same is not variety not Mexican food they don’t have any seafood even though is a beach hotel, is no ROOM SERVICE which is stupid right beer is hot so to anyone trying to get a hotel in Mazatlan I recommend you to go to PUEBLO BONITO is 100 percent better than this. Riu hotel is not worth it don’t go is expensive but you are paying for nothing good. Your welcome.
10
Emilio
27 gen 2026
·
Soggiorno di 2 notti
Great variety of food choices for the whole family. Clean hotel with awesome personnel.
Great variety of food choices for the whole family. Clean hotel with awesome personnel.
10
Jonathan
24 nov 2025
·
Soggiorno di 5 notti
Plenty of pools very clean. Food was good. Lots of options shoulder season definitely the best time to travel there.
Plenty of pools very clean. Food was good. Lots of options shoulder season definitely the best time to travel there.
8
Douglas
16 nov 2025
·
Soggiorno di 7 notti
Great staff and location. Food can get repetitive and booking the al a cartes can be frustrating with the app. It’s not clear when the next day becomes available or whether certain restaurants are just closed certain days. The hotel is vertical so most guests will use the elevators. There are eight of them but at peak times the wait can be long. Using the stairs can be quite a time saver if you’re up for it.
Great staff and location. Food can get repetitive and booking the al a cartes can be frustrating with the app. It’s not clear when the next day becomes available or whether certain restaurants are just closed certain days. The hotel is vertical so most guests will use the elevators. There are eight of them but at peak times the wait can be long. Using the stairs can be quite a time saver if you’re up for it.
2
Jacqueline
6 feb 2025
·
Soggiorno di 7 notti
I ended up with food poisoning the 3rd day we were there. Not the first time I've had a bad reaction to spinach, so very familiar with what it feels like. We never left the property, which was really nice. The beach was great. Weather was really mild for January. Would possibly stay again, but avoid raw foods.
I ended up with food poisoning the 3rd day we were there. Not the first time I've had a bad reaction to spinach, so very familiar with what it feels like. We never left the property, which was really nice. The beach was great. Weather was really mild for January. Would possibly stay again, but avoid raw foods.
8
Christina
3 apr 2025
·
Soggiorno di 7 notti
Property is very clean and the staff is excellent. Eric in the pool bar was our favorite bartender he made the best margaritas and was so attentive to guests and friendly. All the wait staff in the restaurants were great as well. The only things we did not like about this Riu is how hard it was to get reservations at the a la carte restaurants. We were there a whole week and were only able to eat at one of them. The app reservations never showed up all days were booked up. Other than that this is a great place in Mazatlan.
Property is very clean and the staff is excellent. Eric in the pool bar was our favorite bartender he made the best margaritas and was so attentive to guests and friendly. All the wait staff in the restaurants were great as well. The only things we did not like about this Riu is how hard it was to get reservations at the a la carte restaurants. We were there a whole week and were only able to eat at one of them. The app reservations never showed up all days were booked up. Other than that this is a great place in Mazatlan.
8
Nicole
24 feb 2025
·
Soggiorno di 9 notti
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
property was not as kept up as should have been loose tiles cracks etc. As a matter of fact during our stay in our room on the 15th floor one day it sounded like an earthquake happened,when we looked outside the balcony tiles are creaking and moving and popping up.Very scary we went down and asked to be relocated! Also the elevators are extremely slow in the older building and dining options are not very good. Almost impossible to get reservations in the 3 specialty restaurants! We are longterm customers of the Rio hotel chain and this one was the most disappointing. Bright note some of the staff was amazing especially chef Jonathan and Paola at the front desk!
4
Rhonda
30 lug 2025
·
Soggiorno di 3 notti
The food was mediocre! Everyday for lunch we set in a hot dining area with flies everywhere even on the food and it was disgusting.
The food was mediocre! Everyday for lunch we set in a hot dining area with flies everywhere even on the food and it was disgusting.
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10
Luis David
28 lug 2024
·
Soggiorno di 3 notti
-
-
10
José Ricardo
22 giu 2024
·
Soggiorno di 2 notti
Excelente hotel
Excelente hotel
10
César alejandro
12 giu 2024
·
Soggiorno di 3 notti
Limpio todo
Limpio todo
8
Jose Santos
2 set 2022
·
Soggiorno di 5 notti
Non
Non
10
Raúl
2 settimane fa
·
Soggiorno di 3 notti
Muy agusto todo servicio súper bien
Muy agusto todo servicio súper bien
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Considering this hotel for your Mazatlan trip?
Quali sono solitamente le tariffe delle camere al Riu Emerald Bay - All Inclusive di Mazatlán?
Nei prossimi 60-90 giorni, le tariffe delle camere al Riu Emerald Bay - All Inclusive di Mazatlán si aggirano solitamente intorno a 136 USD a notte per due ospiti, con un intervallo di prezzi da 136 USD a 143 USD.
Qual è il periodo migliore per visitare il Riu Emerald Bay - All Inclusive di Mazatlán con meno affollamento?
La domanda al Riu Emerald Bay - All Inclusive di Mazatlán raggiunge il picco a febbraio e diminuisce costantemente in seguito; agosto è il mese più tranquillo per visitarlo, con una folla notevolmente inferiore e una maggiore disponibilità.
Quale mese offre le tariffe più basse al Riu Emerald Bay - All Inclusive di Mazatlán?
Dicembre è il mese più economico per soggiornare al Riu Emerald Bay - All Inclusive di Mazatlán, con una media di 372 USD a notte; luglio è il mese più costoso, con una media di 1196 USD. Le tariffe più basse di dicembre si verificano in un periodo diverso dell'anno rispetto al mese più tranquillo, che è agosto.
Quali attrazioni nelle vicinanze e quale atmosfera posso aspettarmi vicino al Riu Emerald Bay - All Inclusive di Mazatlán?
Il Riu Emerald Bay - All Inclusive di Mazatlán si trova vicino a spiagge rinomate come Witches Beach e Punta Camaron Beach, oltre a luoghi adatti alle famiglie come il Mazagua Aquatic Park e il Marina Mazatlan Golf Course. La struttura è adatta a famiglie e coppie e offre un'atmosfera di relax con spiaggia e spa.
Come si confrontano le tariffe del Riu Emerald Bay - All Inclusive con quelle di altri hotel a Mazatlán?
Il Riu Emerald Bay - All Inclusive è più costoso della maggior parte delle opzioni nelle vicinanze – più economico di solo 1 su 16 hotel comparabili a Mazatlán – con una mediana tipica di 579 USD a notte rispetto a circa 122 USD per i concorrenti.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-16: NO DATA
- 2026-09-17: 135.72861481838228USD
- 2026-09-18: 135.87699620491028USD
- 2026-09-19: 135.87699620491028USD
- 2026-09-20: 135.58023343185425USD
- 2026-09-21: 135.9316621100998USD
- 2026-09-22: 135.58023343185425USD
- 2026-09-23: 135.87699620491028USD
- 2026-09-24: 135.87699620491028USD
- 2026-09-25: 135.9316621100998USD
- 2026-09-26: 135.58023343185425USD
- 2026-09-27: 134.06405770084382USD
- 2026-09-28: 135.9316621100998USD
- 2026-09-29: 135.9316621100998USD
- 2026-09-30: 135.58023343185425USD
- 2026-10-01: 135.97851985076906USD
- 2026-10-02: 135.9316621100998USD
- 2026-10-03: 135.5607130205536USD
- 2026-10-04: 137.8267876732254USD
- 2026-10-05: 135.9316621100998USD
- 2026-10-06: 135.58023343185425USD
- 2026-10-07: 135.58023343185425USD
- 2026-10-08: 135.58023343185425USD
- 2026-10-09: 135.97851985076906USD
- 2026-10-10: 135.58023343185425USD
- 2026-10-11: 135.97851985076906USD
- 2026-10-12: 135.58023343185425USD
- 2026-10-13: 137.49770680217745USD
- 2026-10-14: 135.58023343185425USD
- 2026-10-15: 135.87699620491028USD
- 2026-10-16: 135.87699620491028USD
- 2026-10-17: 135.87699620491028USD
- 2026-10-18: 137.49770680217745USD
- 2026-10-19: 135.87699620491028USD
- 2026-10-20: 135.58023343185425USD
- 2026-10-21: 135.87699620491028USD
- 2026-10-22: 135.97851985076906USD
- 2026-10-23: 135.9316621100998USD
- 2026-10-24: 135.58023343185425USD
- 2026-10-25: 135.87699620491028USD
- 2026-10-26: 135.58023343185425USD
- 2026-10-27: 135.58023343185425USD
- 2026-10-28: 137.49057266082764USD
- 2026-10-29: 137.44061616428377USD
- 2026-10-30: 135.97851985076906USD
- 2026-10-31: 136.03318575595856USD
- 2026-11-01: 135.58023343185425USD
- 2026-11-02: 135.9316621100998USD
- 2026-11-03: 135.97851985076906USD
- 2026-11-04: 137.44061616428377USD
- 2026-11-05: 135.9316621100998USD
- 2026-11-06: 135.97851985076906USD
- 2026-11-07: 134.46348208095552USD
- 2026-11-08: 134.55718880874633USD
- 2026-11-09: 135.97851985076906USD
- 2026-11-10: 137.45489320053102USD
- 2026-11-11: 135.9316621100998USD
- 2026-11-12: 137.44061616428377USD
- 2026-11-13: 135.9316621100998USD
- 2026-11-14: 135.97851985076906USD
- 2026-11-15: 135.87699620491028USD
- 2026-11-16: 137.44061616428377USD
Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Questa struttura non ammette cambi ai nominativi delle prenotazioni. Il nome sulla prenotazione deve corrispondere al nome dell'ospite che effettua il check-in e soggiorna presso la struttura; è richiesto un documento d'identità con foto.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- L'utilizzo della palestra, della vasca idromassaggio e della sauna è limitato agli ospiti con più di 18 anni.
- Sulla base delle normative del governo messicano, gli hotel e i resort Riu non potranno più cambiare dollari in pesos messicani presso le proprie strutture situate in Messico.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- L'accesso ad alcuni servizi potrebbe essere limitato. Per maggiori informazioni, contattare la struttura utilizzando i recapiti indicati nella conferma della prenotazione.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Non è necessaria l'auto per gli spostamenti da e per la struttura.
Servizi popolari
Parcheggio
Ristorante
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Informazioni generali
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Mini-club
Bar della piscina
Family room
Beach Sun Loungers
Snack Bar/Deli
Servizi
Banco escursioni
Servizio di pulizia
Servizio banchetti
Cambio valuta
Sportello bancomat
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Attività
Piscina
Giardino
Spiaggia - nelle vicinanze
Biliardo
Equitazione
Area giochi
Piscina bambini
Piscina scoperta
Musica dal vivo
Evening Entertainment
Mobili da esterno
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito