Name: Red Roof Inn Dunn
Address: 1011 East Cumberland Street, Dunn, North Carolina, United States of America, Dunn, North Carolina, US
Price range: $55–$75 per night
Rating: 6.8

What guests think

At Red Roof Inn Dunn, reviews often cite cleanliness problems (roaches, odors, mold) and maintenance issues such as faulty locks, worn fixtures, and ongoing construction that affects parking and access, though a minority found rooms clean and adequate.

Service feedback is mixed, with some praising friendly, responsive staff and others reporting rude interactions, poor communication, and difficulty recovering deposits or resolving issues. The location is convenient off the interstate and near restaurants, but nighttime lighting and highway noise concern some guests. Expect a basic, budget stop with significant variability in condition and experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note ongoing construction with debris, plus limited or inconvenient parking and poorly lit areas; some stairwells and railings feel unsafe. A few guests observed updates in progress.

Related guest reviews

2

THOMAS

Jul 23, 2023

·

Stayed 1 night

This property is under construction. The room was filthy, had mold, and run down. I felt unsafe so I left shortly after checking in. There were workers right outside my rooms door drinking beer. I would like a full refund as the hotel wasn’t safe and in horrible condition.

6

Jacob

May 20, 2024

·

Stayed 1 night

The far end of the property along the backside was not well lit, especially at the stairwell. Showing up after dark is not recommended. The stairwell is missing the lt railing. The place needs a bit of work. The staff was kind and helpful.

10

Ronald

Mar 17, 2024

·

Stayed 1 night

Even in middle of remodeling very clean Excellent staff and friendly folks

8

keith

Feb 7, 2024

·

Stayed 1 night

Liked the staff, the room was good size and beds comfortable. Did not like that I was double charged by Expedia and the hotel and that we were placed on the back side that was not well lit and you felt a bit unsafe until you got into your room.

2

Kyla

Aug 19, 2023

·

Stayed 1 night

We stopped for the night on a long road trip. Upon check in the receptionist apologized for an issue occurring with a guest that involved police. The rooms were absolutely disgusting, smelled and the floor was even wet in one. The hotel is “under construction” and the “workers” are absolutely disgusting verbally terrorizing female guests. All I asked of the front desk was needing a clean, dry and safe place to let my 2 very young children sleep for the night. This was the exact opposite. Words do not do this place justice. We checked the bed for bugs before sleeping for the night and found an extremely large cockroach in the bed. That was it for me. I grabbed my kids, ran for the front desk got my money back and left. Save yourself the trouble and drive across the street to a much nicer hotel

6

Debra

Jun 9, 2024

·

Stayed 1 night

There is work going on so parking isn’t close to the rooms. We arrived hungry, wanting to heat up food, and had no refrigerator or microwave in the room. First we were told we would have them in 1 1/2 hours, then we were told we could use a microwave in another room. The housekeeper even asked the front desk lady if she wanted to change our room…she said no but When we made our plates, we were told we could change to that room… We also had to change rooms the last time we stayed here due to the door lock not working. All rooms need the door kicked to open….

4

Alison

Apr 23, 2024

·

Stayed 1 night

Rickety stairs with a wobbly railing going up to the second level. Then no deadbolt or latch on the door - unsure if the lock was working properly. AC/heating unit and tub also both in poor condition (but operable). Sink counter not clean.

6

Debra

Apr 15, 2024

·

Stayed 3 nights

They are still renovating and you cannot park near your room on the far side. People were smoking marijuana and loud at night. We were locked out of our room and had to change rooms the first morning. We left a day early and can’t get a refund.

2

David

Sep 17, 2023

·

Stayed 1 night

I have never been to such a dirty and disgusting hotel in my life. Discarded toilets left out on the porches, construction debris everywhere, my room’s floor was wet and the furniture rusty and so severely stained it couldn’t be used. I woke up to bugs crawling across the refrigerator. I will never stay in the quality and again. I’ve used Expedia for years, but can’t imagine why they would lose this property. I might need to move on to another booking company.

2

Hollis

Sep 25, 2023

·

Stayed 1 night

Hotel did not have my reservation. Had to wait over an hour to get a room. Room was in the middle of a construction zone with nails, sharp metal and other debris on the ground as hazard to dogs. Room was absolutely filthy, with plaster bits on floor and beds. Beds had NO blankets, tub had pubic hairs on walls. Rug was filthy and sticky, did not look like had been vacuumed in months.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring problem, with many reports of roaches and other bugs, mold, strong odors, and stained or dirty surfaces. A few guests reported clean rooms.

Related guest reviews

2

Sheila

Aug 10, 2025

·

Stayed 2 nights

Roaches and dirty tub

2

Jenn

Oct 14, 2023

·

I have never in my life ever been treated so disrespectfully, because the employee was having a bad day. The room was a non smoking room that stunk of cigarette smoke. Bugs in bathroom. Opened soaps. Room not cleaned. The women checking me in was nasty and rude. Told the person in front of me “If you don’t like your room come back for refund. I ain’t got no other rooms!” My husband and I went to look at the room and immediately went back to the front desk and asked her for refund. she wouldn’t even speak to me, she said “ here, it will take 7-10 for the money to be returned” . Then as I walked out my card was charged AGAIN! This place is unbelievable! DO NOT BOOK AT THIS HOTEL

2

eliete

Aug 11, 2024

·

Stayed 1 night

Disgusting.. full, completely full of roaches. We had to leave in the middle of night. My daughters couldn't sleep with the roaches crawling the wall and coming to our beds. Never again.

4

Jawanda

Nov 25, 2025

·

Stayed 5 nights

Heater Did Not Work and Also bugs and Black mold and there was a big hole in the wall that was blamed on Me

2

Julia

Nov 30, 2023

·

Stayed 1 night

Filthy, bed bugs in 1st room. The desk clerk offered us another room, filthy and saw 2 cockroaches. The desk clerk was wonderful, so respectful but no way we were staying there.

2

Bjorn

Nov 26, 2023

·

Stayed 1 night

First room had a 2ft mold spot on the ceiling, rusted lamp stands and mold smells. Second room was a no-smoking room supposedly, stunk of cigarettes had burns on the cover blanket. The chair had black stains on it. Had another guest scope out the tools in my truck. I booked another hotel that was 8 minutes away, and would not recommend this as a safe or clean place to stay. Its one positive point is that the gentleman working the main desk was very friendly and courteous. Would be happy to provide photos of the rooms conditions if requested.

6

Taniko

Apr 4, 2023

·

Stayed 3 nights

The front desk reps are the sweetest but the room itself was disgusting! The tub had a ring and the whole bathroom smelled like urine. The whole room smelled stale and it had roaches. Honestly the hotel as a whole needs to be torn down and remodeled. Again the staff was VERY friendly

2

Jeffrey

Dec 12, 2023

·

Stayed 4 nights

I’m so appalled about the rude staffs and honestly will not be staying here again and will not recommend it to anybody. It’s roach infested. Non smoking rooms had burnt holes in sheets from smokers. I had to change rooms literally 5 times and they were all the same. It’s not safe for anyone to be in such environment.

2

Pearl

Dec 12, 2025

·

Stayed 4 nights

Room has roaches. Dirty bathroom. Lock doesn’t latch.

2

Hollis

Sep 25, 2023

·

Stayed 1 night

Hotel did not have my reservation. Had to wait over an hour to get a room. Room was in the middle of a construction zone with nails, sharp metal and other debris on the ground as hazard to dogs. Room was absolutely filthy, with plaster bits on floor and beds. Beds had NO blankets, tub had pubic hairs on walls. Rug was filthy and sticky, did not look like had been vacuumed in months.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often worn and poorly maintained, with door locks that do not latch, damaged fixtures, plumbing issues, TV or HVAC problems, and sagging mattresses. Some bookings did not match bed type or lacked expected in room amenities.

Related guest reviews

2

Mary

Dec 31, 2023

·

Stayed 1 night

The comforter had cigarette burns in it, there were holes in the wall, no trash can, no sink stopper, big chips in the tub, TV didnt work. The fromt desk said they were talking to the owner and would call me back...never called back...and this room was remodeled!

6

BETTY

May 5, 2025

·

Stayed 1 night

Poor maintenance, no sink or bath plugs! Front desk girl very curt, no smile, would not look at me- why not?? Comfortable bed, cheaper price than most, but not very good!

4

Mary

Oct 2, 2023

·

Stayed 1 night

Room smelled musty, bathroom door would not close, carpets may have been vaccumed but need cleaning, chair dirty and stained, lampshade dirty, ceiling has stains and paint peeling in several places. Beds sheets were clean and bed fairly comfortable. Bedspreads were stained. Sink and toilet were clean but toilet did not always refill and had to be adjusted in the tank.

4

Myeisha

Jul 22, 2024

·

Stayed 1 night

Booked a king room and received a double. Had issues with the door staying locked and the room was stale.

10

Denise

Jun 17, 2024

·

Stayed 1 night

Nice updated room. Had a little trouble with the AC keeping the room cool at first but once i figured it out it worked great

6

Debra

Jun 9, 2024

·

Stayed 1 night

There is work going on so parking isn’t close to the rooms. We arrived hungry, wanting to heat up food, and had no refrigerator or microwave in the room. First we were told we would have them in 1 1/2 hours, then we were told we could use a microwave in another room. The housekeeper even asked the front desk lady if she wanted to change our room…she said no but When we made our plates, we were told we could change to that room… We also had to change rooms the last time we stayed here due to the door lock not working. All rooms need the door kicked to open….

6

Barbara

Jun 5, 2025

·

Stayed 1 night

Really in need of maintenance and repair

4

Alison

Apr 23, 2024

·

Stayed 1 night

Rickety stairs with a wobbly railing going up to the second level. Then no deadbolt or latch on the door - unsure if the lock was working properly. AC/heating unit and tub also both in poor condition (but operable). Sink counter not clean.

6

Jeffrey

Sep 12, 2024

·

Stayed 1 night

The room was fine, it was clean but the mattress was absolutely terrible. It must’ve been very old, extremely saggy and lumpy and needs to be replaced.

2

Josh

May 4, 2025

·

Stayed 1 night

The entry door would not shut completely closed. The door was road front, walk out the door into a parking lot. So, not a safe situation. Had to prop a chair against it. Did not have any latching mechanisms, just a lock. There was black mold on the ceiling. Didn’t see it until next morning. Advertised as “renovated” rooms. I never ever write reviews on anything. I’m 50 and this was the worst room I’ve ever stayed in.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: several guests praise friendly, helpful staff, but others report rude interactions, poor communication, and trouble resolving refunds, deposits, or special requests. Management responsiveness varies.

Related guest reviews

2

Samantha

May 17, 2025

·

Stayed 3 nights

This was my second time staying here they always putting me in the back always saying the front wasn’t ready and the housekeeper hangs up our wash cloths etc.. outside our room and those three days they didn’t clean our room I was very disappointed that they didn’t given me my deposit back stating that we were smoking in room and we wasn’t

10

Barbara

Sep 8, 2024

·

Stayed 1 night

Place was clean. Front desk was attentive and helpful...especially Jasmine who went over and above to help us with a few things.

8

Sean

Nov 9, 2024

·

Stayed 1 night

Get staff @ your location.

10

Mirandee

Nov 25, 2023

·

Stayed 6 nights

Staff was very friendly, only had one issue with people above us and it was addressed right away!!

2

Sequoia

Oct 12, 2024

·

Stayed 1 night

First of all run away from this property as fast as you can! Let’s start off at the front desk with Ann as the customer service she was horrible rude and aggressive for no reason at all. Secondly management sucks they are never on the scene and incapable of handling issues and problems especially after hours. Thirdly this is roach infested hotel and they will play and at like they don’t know there is roaches in order not to give you a refund. This facility should be shut down and burned to the ground

2

Selena

Dec 26, 2024

·

Stayed 1 night

Staff was terrible

10

Denise

Apr 23, 2025

·

Stayed 1 night

The front desk person seemed very serious and didn’t speak much. Instead of handing me the key card, she just placed it on the desk, which came off as a bit rude. She was young, so maybe just lacking some customer service experience

8

james

Jun 10, 2025

·

Stayed 2 nights

Receptionist wasn’t welcoming at all. Seemed pissed at something.

2

Emily

May 23, 2025

·

Stayed 1 night

I reserved a wheelchair accessible room and stood in Lobby yelling for someone to help me. A woman came finally, no apology to me. The front desk told me that first they have no disability rooms and the one she had was taken. No apology or concern for the guest. I would not recommend this hotel yo anyone!!

8

Joe

Mar 30, 2024

·

Stayed 1 night

The manager, Brittney, was so doggone pleasant and helpful! The outside was noisy, a result of I- 95 and the offramp, which radiated to my hotel room, but I used my phone with YouTube with a fan sound, and slept for 8 hours. No noise from adjacent rooms. I know there's a big Red Roof sign way off the road, but if I had not known where the hotel was, I would have missed it. There needs to be a sign by the road to help drivers, because the hotel blends in, especially with the Mexican Restaurant that is hiding the hotel. I will be visiting Red Roof again. And, thank you, Brittney!

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AI-generated summary based on recent guest reviews

Location

Convenient for highway travelers and close to restaurants, though some mention poor lighting on the back side and occasional highway noise. Signage can be easy to miss.

Related guest reviews

10

Juana

Apr 27, 2025

·

Stayed 1 night

Rooms were really clean also stores are around with a a restaurant on side

10

Emma

May 5, 2024

·

Stayed 1 night

Was convenient .

10

Colin

Apr 19, 2025

·

Stayed 1 night

Convenient and comfortable

8

keith

Feb 7, 2024

·

Stayed 1 night

Liked the staff, the room was good size and beds comfortable. Did not like that I was double charged by Expedia and the hotel and that we were placed on the back side that was not well lit and you felt a bit unsafe until you got into your room.

8

carlos

Mar 10, 2025

·

Stayed 1 night

It was a stay overnight from traveling. It was suppose to be a king size bed but the bed was more like a full size. Room smelled funny. Check in was through a window outside. But all in all it was ok. I guess

6

Caylan

Nov 26, 2023

·

Stayed 2 nights

Its in a small town, not upscale but totally met the needs of what we needed. Super convenient area, highly recommend the hotdog hamburger haven nearby. The hotel istelf just needs updating, looked like they were in the process of addressing it so that part is good. Staff were super nice.

10

Jessica

Jan 9, 2025

·

Stayed 1 night

I stayed 2 times during this trip and both nights were great. I love the Mexican restaurant too!

10

Robert

Mar 22, 2025

·

Stayed 2 nights

great price, convenient location

10

Francisco

Aug 24, 2024

·

Stayed 1 night

location is great

8

Joe

Mar 30, 2024

·

Stayed 1 night

The manager, Brittney, was so doggone pleasant and helpful! The outside was noisy, a result of I- 95 and the offramp, which radiated to my hotel room, but I used my phone with YouTube with a fan sound, and slept for 8 hours. No noise from adjacent rooms. I know there's a big Red Roof sign way off the road, but if I had not known where the hotel was, I would have missed it. There needs to be a sign by the road to help drivers, because the hotel blends in, especially with the Mexican Restaurant that is hiding the hotel. I will be visiting Red Roof again. And, thank you, Brittney!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is limited or not provided, with some guests noting only coffee. Nearby options, including a Mexican restaurant next door, are a plus.

Related guest reviews

4

Daniel

May 8, 2025

·

Stayed 1 night

Room was reasonably clean, biggest complaint was late night cursing, loud occupants, and we saw some coffee creamer and cups and such, but no coffee pot. I suppose as a budget room ok but no somewhere I'll recommend or would stay again

6

John

May 4, 2025

·

Stayed 1 night

Needs updating and Continental breakfast

10

Juana

Apr 27, 2025

·

Stayed 1 night

Rooms were really clean also stores are around with a a restaurant on side

6

Caylan

Nov 26, 2023

·

Stayed 2 nights

Its in a small town, not upscale but totally met the needs of what we needed. Super convenient area, highly recommend the hotdog hamburger haven nearby. The hotel istelf just needs updating, looked like they were in the process of addressing it so that part is good. Staff were super nice.

10

Jessica

Jan 9, 2025

·

Stayed 1 night

I stayed 2 times during this trip and both nights were great. I love the Mexican restaurant too!

8

Tamia

May 11, 2024

·

Stayed 1 night

There is no breakfast and just had coffee.. Other red roof inn has a breakfast and suppose to be same..

2

Ann

Mar 30, 2023

·

Stayed 1 night

Dirty, old, ugly, transient people, the door connecting my room to the next had a deadbolt that could’ve easily been kicked in because the frame was rotten, the ‘breakfast included’ was a joke. It only had waffles, a couple yogurts, and apples. No bread, no toaster, no spreads, etc. Obviously, just a ploy to get people to stay there. It was a serious dive,

8

Joe

Mar 30, 2024

·

Stayed 1 night

The manager, Brittney, was so doggone pleasant and helpful! The outside was noisy, a result of I- 95 and the offramp, which radiated to my hotel room, but I used my phone with YouTube with a fan sound, and slept for 8 hours. No noise from adjacent rooms. I know there's a big Red Roof sign way off the road, but if I had not known where the hotel was, I would have missed it. There needs to be a sign by the road to help drivers, because the hotel blends in, especially with the Mexican Restaurant that is hiding the hotel. I will be visiting Red Roof again. And, thank you, Brittney!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$58
March	$61
April	$62
May	$65
June	$61
July	$60
August	$60
September	$62
October	$60
November	$60
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $55	17 $55	18 $62	19 $62
20 $56	21 $56	22 $56	23 $56	24 $64	25 $67	26 $73
27 $56	28 $56	29 $60	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $63	3 $63
4 $60	5 $60	6 $56	7 $56	8 $65	9 $63	10 $63
11 $68	12 $65	13 $67	14 $56	15 $67	16 $75	17 $63
18 $65	19 $68	20 $67	21 $67	22 $56	23 $73	24 $69
25 $65	26 $65	27 $62	28 $67	29 $70	30 $67	31 $67

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Superior Room, 2 Queen Beds

Superior Room, 1 King Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Dunn

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