Northern Star Hotel & Convention Center

The roof in the hallway was leaking

I did not enjoy my stay at Northern Star. While the price may reflect a more basic level of accommodation, the overall experience still fell well below reasonable expectations. The room was not properly maintained, with visible dust and general uncleanliness throughout. During my 9-day stay, there was no housekeeping provided—bed sheets were never changed, and the room was not cleaned at any point. I repeatedly had to request basic necessities such as towels and toilet paper, which was both inconvenient and frustrating. Noise was another major issue. Other guests were frequently partying late into the night, and despite raising these concerns with staff, no action was taken to address the situation. I also had serious concerns about safety. There were individuals gathered outside the hotel throughout the night, and on a few occasions, there were altercations taking place. This made me uncomfortable and concerned about the security of my belongings. I felt the need to park my vehicle directly in front of security cameras for peace of mind. Overall, the lack of cleanliness, poor service, ongoing noise disturbances, and safety concerns made for a very negative experience. I would not recommend staying here if other options are available.

Pretty old property, bed ok comfortable

I would definitely stay here again when in Slave Lake. It’s right across the street from a grocery store, a gym and lots of places to eat. The place wa clean and the bed was comfortable. The rooms were large and came with an iron and ironing board, fridge and other things one could use on an extended stay. The wifi was solid also. I only stayed one night and didn’t wake up early enough to try the breakfast so I cannot comment on that.

All staff is helpful 👍