Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately USD 12 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 12 per vehicle for a roundtrip, accommodating a maximum of 4 passengers. Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Guayaquil, just steps from the Church of San Francisco and San Francisco Square, approximately 0.1 miles from Seminario Park and Nahim Isaias Museum. It is also about 3.8 miles from Jose Joaquin de Olmedo International Airport.

What are the policies for guests staying with children?

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What is the policy regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 36.6 per night, and advance request or confirmation is required. Information about cribs is not provided.

Hotel Palace Guayaquil - Comfortable Stay

Average nightly price at Hotel Palace Guayaquil by month, last 12 months (USD)
Month	Average price
January	US$58
February	US$57
March	US$54
April	US$56
May	US$55
June	US$57
July	US$57
August	US$59
September	US$58
October	US$61
November	US$56
December	US$50

What guests think

Across recent reviews, Hotel Palace Guayaquil is praised for its friendly, professional staff, clean and comfortable rooms, and location near the Malecón, while some guests note dated decor, musty carpet smells, and concerns about safety in the surrounding area.

Breakfast is frequently highlighted as generous and tasty, with made-to-order eggs, though a few mention limited space or higher dinner prices. Facilities are modest, with a small gym and useful airport transfer/taxi support. Good for short city stays and layovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and a small gym are available; several guests describe the fitness room as limited. Airport transfer/taxi assistance is convenient.

Related guest reviews

8

samuel

7 Aug 2023

·

Stayed 5 nights

This property was pretty good all around. Arrived in the middle of the night and greeted by a doorman who let me in. Elevators only work with key cards so you know your floor is secure. The room was good and the beds were comfy. AC was good and water pressure was awesome. I ate in the restaurant and ordered room service. Both were great experiences. The hotel is right downtown so there is some noise to contend with.

10

Virginia

26 Sept 2024

·

Stayed 1 night

No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff

6

Karen

6 Nov 2023

·

Stayed 1 night

The room was large and the bed was comfortable. There was a restaurant in the hotel, open until 10 pm. The downside was that the food was expensive.

10

David

17 Oct 2025

·

Stayed 3 nights

This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.

10

Maria

9 May 2025

·

Stayed 1 night

Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.

10

Johanne

14 Dec 2023

·

Stayed 1 night

L'hôtel est très propre, sécuritaire. Accueil très professionnel. Accessibilité a partir de l'aéroport par service de chauffeur a facilité mon arrivée à Guayaquil. Surtout que mon avion avait du retard. Ils sont très fiable.

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8

Herbert

4 Sept 2023

·

Stayed 2 nights

This hotel has some positives: its location is close to the Malecón, Parque Iguana and some restaurants. Unfortunately, there are a lot of homeless people nearby. The breakfast was good and there are sufficient options. The gym was satisfactory, but needs towels and a water dispenser. It was okay for 2 nights.

10

poul

26 Apr 2025

·

Stayed 2 nights

Good service from personal. Nice hotel. Exceller room. Good food in the restaurant.

10

DEVRON

16 Apr 2024

·

Stayed 7 nights

It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.

10

Alan

5 Mar 2024

·

Stayed 1 night

Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.

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Cleanliness

Cleanliness is widely praised across rooms and common areas. Several guests report musty or musky odors, especially with carpets, and some note the property feels dated.

Related guest reviews

6

Karol

23 Jan 2025

·

Stayed 1 night

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.

6

James

1 Feb 2025

·

Stayed 1 night

The hotel has a terrible musky order that needs to be removed!

6

Jim

21 Nov 2024

·

Stayed 1 night

The property had musky order on floor 1!

6

Patricio

1 Mar 2023

·

Stayed 1 night

El olor de las habitaciones a húmedo

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10

Leidy

4 Dec 2024

·

Stayed 1 night

Clean,.affordable, great security, friendly staff and great free breakfast. Definately will be staying again.

10

Addiel

15 Oct 2025

·

Stayed 4 nights

Very well located hotel . Clean place , friendly staff

10

Paul

13 Jan 2024

·

Stayed 4 nights

The Hotel is nice clean has AC good shower good area central to everything..

10

FRANK

31 Jan 2024

·

Stayed 3 nights

Clean, nice room. Very helpful staff. I would stay there again.

10

lawrence

7 Mar 2023

·

Stayed 1 night

Quality throughout. This was the 4th time I stayed at the hotel everythink is top rate. Very professional staf. Breakfast was superior. The only small issue is that the carpets had a oder that was unpleasant

10

Ariana

30 Jan 2024

·

Stayed 1 night

MUY LIMPIO, ORDENADO Y EXCELENTE SERVICIO

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, quiet, and often spacious, with blackout curtains and good showers. Some feel dated, and a few are on the smaller side.

Related guest reviews

8

samuel

7 Aug 2023

·

Stayed 5 nights

This property was pretty good all around. Arrived in the middle of the night and greeted by a doorman who let me in. Elevators only work with key cards so you know your floor is secure. The room was good and the beds were comfy. AC was good and water pressure was awesome. I ate in the restaurant and ordered room service. Both were great experiences. The hotel is right downtown so there is some noise to contend with.

8

Gabriela

6 Jan 2024

·

Stayed 1 night

Rooms were spacious and clean. I requested for a crib for my baby and when I got to the room there it was ! I was pleased with how clean and what a great location the hotel was on.

10

David

4 Nov 2023

·

Stayed 3 nights

Great few days at Hotel Palace. Perfect location to visit the colonial district and the Malecon. Comfortable room and nice breakfast buffet. Great staff. A good place at a nice price so we will stay again if you are back in Guayaquil.

10

Abdul

25 Sept 2025

·

Stayed 9 nights

Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.

10

Maria

9 May 2025

·

Stayed 1 night

Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.

10

Paul

13 Jan 2024

·

Stayed 4 nights

The Hotel is nice clean has AC good shower good area central to everything..

10

Mina

22 Nov 2023

·

Stayed 1 night

Walkable to the malecon. Typical city noise.

10

DEVRON

16 Apr 2024

·

Stayed 7 nights

It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.

10

Alan

5 Mar 2024

·

Stayed 1 night

Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.

10

Stephen

30 Dec 2024

·

Stayed 2 nights

I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.

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AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, attentive, and professional, with helpful reception and reliable airport arrangements. A few guests reported check-in or billing hiccups and limited luggage assistance.

Related guest reviews

10

Virginia

26 Sept 2024

·

Stayed 1 night

No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff

10

JOSE ANTONIO

8 Jun 2025

·

Stayed 1 night

Welcoming and very nice reception

10

Amandine

13 Jul 2025

·

Stayed 2 nights

Great hotel, brilliant staff ~

10

Nanssy

17 Mar 2024

·

Stayed 6 nights

Very attentive staff

10

shioko

14 Jun 2025

·

Stayed 2 nights

Excellent customer service by everybody but especially Ashley

6

Eric

9 Mar 2023

·

Stayed 1 night

The receptionist charged my card for some of the rooms I booked, but they had already been paid for. He later realized it was a mistake and had to reverse the charges on my credit card.

8

Jorge Manuel

14 Sept 2023

·

Stayed 1 night

El check in fue desastroso. La persona que me atendió no tuvo cortesía y fue engorroso el proceso. Lo mas importante para ella era cobrar y no atender al huésped.

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10

Nanssy

3 Mar 2024

·

Stayed 3 nights

Attentive service

8

James G

24 May 2024

·

Stayed 9 nights

Overall good experience. Staff very attentive and professional. I would stay there again.

10

Mara

23 May 2024

·

Stayed 2 nights

The staff is very friendly and i loved their services. They are unique because you feel at home.

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AI-generated summary based on recent guest reviews

Location

Central downtown location within easy walking distance of the Malecón, Parque de las Iguanas, shops, and restaurants. Several reviews caution that the immediate area can feel unsafe at night, with a visible homeless presence.

Related guest reviews

10

David

17 Oct 2025

·

Stayed 3 nights

This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.

10

Addiel

15 Oct 2025

·

Stayed 4 nights

Very well located hotel . Clean place , friendly staff

10

Jose

3 Aug 2025

·

Stayed 4 nights

Very nice and clean. Close to everything and easy place to catch a cab.

10

Jose Miguel

28 Jul 2025

·

Stayed 2 nights

Very nice hotel, convenient location

10

Brian

15 Aug 2025

·

Stayed 8 nights

Nice location. Lots of shopping and close to the boardwalk.

10

Mina

22 Nov 2023

·

Stayed 1 night

Walkable to the malecon. Typical city noise.

10

GIOVANNY

26 Aug 2025

·

Stayed 1 night

Location

8

Herbert

4 Sept 2023

·

Stayed 2 nights

This hotel has some positives: its location is close to the Malecón, Parque Iguana and some restaurants. Unfortunately, there are a lot of homeless people nearby. The breakfast was good and there are sufficient options. The gym was satisfactory, but needs towels and a water dispenser. It was okay for 2 nights.

2

serena

2 Jan 2025

·

Stayed 3 nights

When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.

10

DEVRON

16 Apr 2024

·

Stayed 7 nights

It was an old hotel but renovated . They need larger and smart TV's. The gym was just a treadmill, elliptical and a total body machine. Didn't get, my free upgrade. It's downtown so the neighborhood is not the safest at night but the staff are amazing. The hotel smelt great. Tips for coffee makers to be placed in rooms and for cookies to be included at the coffee station downstairs...oh and have tea as an option there as well.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for variety and quality, often including made-to-order eggs and being included in the rate. The on-site restaurant is well liked, though some find dinner prices high or the breakfast room small.

Related guest reviews

6

Karen

6 Nov 2023

·

Stayed 1 night

The room was large and the bed was comfortable. There was a restaurant in the hotel, open until 10 pm. The downside was that the food was expensive.

10

David

17 Oct 2025

·

Stayed 3 nights

This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.

10

Abdul

25 Sept 2025

·

Stayed 9 nights

Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.

10

casey

30 Sept 2025

·

Stayed 2 nights

Loved the quaint breakfast with views of the street. Exceptional friendly staff.

10

Derrick

29 Nov 2023

·

Stayed 1 night

The service at this hotel was exceptional! It is also very close to restaurants, the Malecón, and the airport. The room and bathroom were really clean. They have many options for breakfast, which was included in the price. We really enjoyed the fresh juices and made to order eggs. I would recommend this hotel for anyone coming to Guayaquil or as a layover for a trip to the Galápagos.

10

SANTIAGO

6 Dec 2023

·

Stayed 1 night

Clean. Excellent breakfast

10

poul

26 Apr 2025

·

Stayed 2 nights

Good service from personal. Nice hotel. Exceller room. Good food in the restaurant.

6

GEORGIOS

10 Jun 2024

·

Stayed 1 night

This hotel could be considered as a 3 stars hotel.The breakfast room is small and the breakfast has no many choices. Front desk are very friendly and helpful. it needs a renovation

10

David

18 Aug 2025

·

Stayed 1 night

Buena atencion, desayuno delicioso, precio conveniente.Definitivamente volveria!

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10

Alan

5 Mar 2024

·

Stayed 1 night

Older elegant hotel. Everyone was very welcoming from doorman to front desk to breakfast staff. Location is right downtown close to parks and stores and restaurants. Although we ate at the hotel which had a delicious selection of foods. Room was very clean and quiet. Recommend for business or personal stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $74	13 $61	14 $56
15 $56	16 $59	17 $61	18 $61	19 $60	20 $60	21 $57
22 $56	23 $60	24 $63	25 $61	26 $63	27 $60	28 $61
29 $57	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
		1 $63	2 $63	3 $63	4 $60	5 $57
6 $61	7 $60	8 $63	9 $63	10 $62	11 $60	12 $57
13 $57	14 $63	15 $63	16 $62	17 $65	18 $63	19 $57
20 $57	21 $60	22 $63	23 $63	24 $63	25 $61	26 $62
27 $57	28 $59	29 $63	30 $63	31 $63

Hotel Palace Guayaquil

Prices for Hotel Palace Guayaquil

Monthly average prices

About this property

Location

Room options

Single Room

Double Room, 1 King Bed

Junior Suite

Room, 2 Double Beds

Guest reviews of Hotel Palace Guayaquil

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Palace Guayaquil

Prices for upcoming dates