Is parking available at the hotel?

Parking is available on-site, but guests must contact the property in advance to reserve it. Extended parking is permitted for up to 7 days, also requiring prior arrangement. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 11:00 AM. Early check-in is available for a fee, subject to availability. Guests must contact the property in advance to request early or late check-in/check-out.

Are airport shuttle services available?

Complimentary roundtrip airport shuttle services are available upon request. Guests should contact the property with their arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Guests can inquire about specific accessibility features upon arrival.

Where is the hotel located in relation to local attractions?

The hotel is situated in Etobicoke, Toronto, within a 10-minute drive of Square One Shopping Centre and Toronto Congress Centre. It is approximately 10.2 km from Toronto Pearson International Airport and 23 km from Billy Bishop Toronto City Airport. Nearby attractions include Centennial Park (0.4 km), Iceland Arena (6.2 km), and Sherway Gardens (10.8 km).

What are the hotel's policies for guests with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Plus Travel Hotel Toronto Airport

Average nightly price at Best Western Plus Travel Hotel Toronto Airport by month, last 12 months (USD)
Month	Average price
January	US$87
February	US$98
March	US$100
April	US$118
May	US$122
June	US$147
July	US$118
August	US$136
September	US$134
October	US$108
November	US$93
December	US$83

What guests think

At Best Western Plus Travel Hotel Toronto Airport, travelers highlight clean, comfortable rooms, friendly staff, and convenient airport access with a complimentary shuttle, while noting mixed breakfast quality, occasional maintenance issues, and inconsistent shuttle availability, scheduling, and pickup reliability.

Many reviews appreciate spacious layouts, comfortable beds, and generally good value, though some find the property dated and report noisy HVAC, plane noise, or odors. Service is frequently praised as courteous and helpful, but several guests experienced rude interactions or poor problem handling. Facilities include an on-site restaurant and easy parking, yet elevator outages and confusion over a listed pool or hot tub were drawbacks. Best for simple, short stays before or after flights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free airport shuttle is widely used but inconsistently available, with delays, limited hours (ending around midnight and typically on the hour), and occasional capacity issues. An on-site restaurant and easy parking add convenience, but elevator outages and inaccurate listings about a pool or hot tub frustrated some guests.

Related guest reviews

10

Victor

26 Jan 2025

·

Stayed 5 nights

The staff are friendly, polite & helpful. On the website should make it clear that Airport Shuttle Service is only applicable for Check-In & Check-Out, available up to mid-night. I thought there was regular hourly services available to & from the airport but that was not the case as my trip persona here was to provide technical services to the airport & working in the airport. Thank You & Keep Up The Good Work.

10

jacqueline

23 Jan 2026

·

Stayed 1 night

Shuttle service to and from the airport was excellent.

10

Christopher

27 Oct 2024

·

Stayed 2 nights

We were surprised there was no hot tub since it mentioned it on the website.

10

Brendan

21 May 2025

·

Stayed 1 night

Restaurant is amazing!

4

Claude

10 Apr 2025

·

Stayed 1 night

Management was terrible at front desk and hotel was a 50 taxu ride as their shuttle ws not running eitjer to puck us up or drop us off back at airport

6

Heather

27 Oct 2024

·

Stayed 1 night

Elevator not working. No offer to help with bags. Had to wait 40 minutes to get Tv fixed.

6

Hilary

22 Apr 2025

·

Stayed 1 night

It was good but trying to get the shuttle pickup is very frustrating. We must have waited an hour before deciding to get an Uber and then could not even use the shuttle in the morning to get my early flight. Very disappointing as we spent probably about an extra $125 just in cabs when it was advertised with the airport shuttle included.

10

Madeleine

25 May 2025

·

Stayed 2 nights

Parking was easy and convenient with our electric vehicle! The room was clean, and breakfast because included was a great bonus.

8

seamus

26 Oct 2025

·

Stayed 1 night

Shuttle easy-to-us but a little slow wait for no shows at terminals.

4

Carol Ann

23 Jan 2025

·

Stayed 1 night

The expedia listing said the hotel has a pool and hot tub and it doesn't :(

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Cleanliness

Many guests found rooms and common areas very clean or spotless. However, several noted lapses such as stained or unvacuumed carpets, unpleasant odors, a dead bug sighting, and slow response to hallway messes.

Related guest reviews

4

David

17 Feb 2025

·

Stayed 1 night

Unfortunately a bed bug spoiled the whole trip, its like going to a restaurant the food is ok but the bread is stale , cant really enjoy the meal after that, same as the hotel, it was nice, the staff was friendly but found a bed bug in the washroom, it was dead but had to look through my luggage my clothes and the bed, didnt find anything else but it spoiled our stay.

6

Faye Faeghe

4 Jan 2025

·

Stayed 1 night

I wasn’t pleased with the room. I got the sheet were not clean and there were dust on their desk. Breakfast was good,

6

Andrea

22 Oct 2025

·

Stayed 1 night

Dirty light switches. Plugged sink after 10 mins. House cleaner was friendly but no one else, I already wish I never left the Carribean. Only boiled eggs for protein - with the exception of plain yougurt. House cleaning started before 9 am. Very very average. Hotels in Ontario seem to take advantage of the fact the clients need the service. Is this the new normal for $200?

10

Paulo

13 Dec 2025

·

Stayed 1 night

Clean room. Clean washrooms. Very good beds. Perfect

8

AMANDA LOUISE

23 Jul 2025

·

Stayed 2 nights

The rooms were well appointed clean and more spacious than I thought. I did not expect the lotions, conditioners etc bathroom amenities or the wonderful variety of coffee and tea in the room. The airport shuttle is convenient and operated efficiently. It is close to the airport and about an hour and a half away from downtown via public transport. The bus stop is practically at the doorstep. There is an in house restaurant, a gas station convenience store and a ton of restaurants within walking distance. Buffet breakfast was included and had eggs sausages waffles potatoes, pretty standard fare. Bonus was a take away breakfast service for persons with early flights. A toaster would have been nice to warm the english muffins. The property is touted as a budget hotel, but is really great value for money. I had zero issues with my stay.

10

michael

6 Dec 2025

·

Stayed 1 night

Spotless ,easy shuttle service , comfortable bed, bathtub was clean, just as was expected!

6

Sharleen

7 Mar 2025

·

Stayed 1 night

Check in was ok…when we were heading down for breakfast in the morning, there was vomit on the hallway carpet…told the front desk and they did nothing about it despite housekeeping cleaning the rooms on that floor so it wasn’t a lack of staff issue….

10

Donna

11 Aug 2025

·

Stayed 1 night

Friendly staff, clean facilities. Bed was very comfortable. Great shower. Love the price.

6

Kriz

30 Mar 2025

·

Stayed 1 night

Room wasn’t vacuumed

10

Mary Ann

22 May 2025

·

Stayed 1 night

Very clean and comfortable.

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Rooms

Rooms are generally spacious and comfortable with good beds and quiet options, but some are dated. Common complaints include noisy or hard-to-control HVAC, limited USB/power or older TVs, and plane or hallway noise.

Related guest reviews

10

Lynne

18 Sept 2025

·

Stayed 1 night

Bed and bedding were very comfortable. Lots of lighting options was exceptional.

6

Ryan

19 Oct 2025

·

Stayed 1 night

Room was sub par and smelt like stale cigarettes. Someone starting burning toast or something around 3 am so that was annoying and my neighbours were loud until very late. Was not a fun time. Had a friend who stayed down at a Hilton close by and was way better

10

Cecilia

4 Nov 2025

·

Stayed 1 night

Check in was super smooth. Room spacious, overall clean except for the corners of the bathroom. Liked the toiletries provided which had a citrus scent. Multiple pillow options. Only complaint would be soundproofing, stayed at a room facing the street, could hear the planes as well as guests next door and in the hallway

8

Sara

21 Jun 2025

·

Stayed 2 nights

I could not cool my room down. Next time I will ask for a room on the shadier side. I had set the A/C at 65, and I couldn't get the temp below 70. Also, I like 100% cotton sheets, but since very few hotels offer them, I bring my own. I really liked your orange-scented soaps. And the big magnifying mirror was great, so was the shower. Immaculately clean, very nice. Nice breakfast too. Staff, the front desk, uncommunicative and cold, the cleaners, lovely, and one older guy at the front desk who was a complete darling. The breakfast teas were fabulous. Three times as strong as the wimpy American teas are. Yo, Canada! The A/C blasting me with direct cold air where I slept, but still not lowering the temperature. I got a migraine. Then managed to block it with one of the tiny curtains. Survived! Thanks. Quick, efficient shuttle, very nice.

10

Rene

14 Jan 2026

·

Stayed 1 night

Quick check-in, well appointed, quiet rooms. Fast, self-serve breakfast. Very reasonable price. Would recommend.

10

Andrew

16 Nov 2025

·

Stayed 1 night

Staff were friendly and efficient. Pre checkin seemed to speed things along. Room was great with heart shaped tub and very spacious. Bed is very comfy. Only downside is noise of the planes.

10

Marieke

19 Nov 2025

·

Stayed 2 nights

Goede locatie met parkeerplaats vlakbij het vliegveld en op 20-30 minuten van het centrum. Schone en ruime kamers met goede geluidswering. Fijn bed.

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10

Nelson

26 Nov 2025

·

Stayed 1 night

Room was spacious, clean and delightful. Service was kind and friendly. Breakfast was definitely lacking compared to other Best Westerns. Would definitely rebook the same suite at this hotel again.

10

Alicia

7 Mar 2025

·

Stayed 1 night

Room telephone wasn’t functioning. Safety issue. Also no place to plug in USB !!!!

8

Denis

16 Nov 2025

·

Stayed 2 nights

clean room/building. quiet bar fridge not working

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Service

Staff are frequently described as friendly, efficient, and accommodating, with smooth check-ins. Still, there are repeated reports of rude or unhelpful front desk interactions and shuttle-related communication or assistance issues.

Related guest reviews

4

Kellisha

4 Jul 2025

·

Stayed 1 night

I am pregnant and I wasn’t told about a deposit. They wanted a credit card which I didn’t have, I told them they could use my visa debit. They then told me they can’t accept it and I would have to walk to the gas station to draw money from the atm. I was in a lot of pain and it was quite obvious, but they insisted I walked over there at 11pm at night, mind you, I am not from the area, I was just staying over for 5 hours to connect on my flight in the morning

10

Gregory

7 May 2025

·

Stayed 1 night

Great hotel, near the airport, free shuttle and free breakfast. Friendly and helpful staff.

8

Irene

22 Sept 2025

·

Stayed 1 night

Most of the staff were friendly, however there was one that was not very courteous or helpful. This pertained mainly to one of your female shuttle drivers. She did not help getting in or out, I have some mobility issues at times, and she was not friendly at all. A little bit of customer service goes a long way. Also, one of the other female shuttle drivers, while very friendly, was continuously fiddling with the radio station while driving. and answered the phone while driving - not hands free phone call. This would be nice to address due to the safety of your guests and driver.

10

Edileen

30 Sept 2025

·

Stayed 2 nights

Rohan at the front desk checked me in with his professionalism and courtesy..a perfect gentleman and should be commended for his customer service..b reakfast was very well put together and we really enjoyed the coffee machine in the lobby..the room was not ready when i arrived early for checkin...by a half hour..rohan and housekeeping had a room prepared immediately.i would highly recommend this location.. property is very clean

4

Raphael

23 Oct 2025

·

Stayed 1 night

I tried calling the hotel for an airport pickup and the line was busy for 20 minutes Apparently the phone was off the hook or not working Had to get an uber to the hotel for $20 CAD which took another 30 minutes to get because it was busy I told them that they advertise a free shuttle but if you cannot get it then there should be compensation for the cost and trouble Sent then my uber receipt and have not heard back

6

Kerry-Lynn

18 Feb 2025

·

Stayed 1 night

The room was clean and quiet. The check in and check out was difficult: whoever was on the desk both times was impolite, unhelpful and uninformative.

10

Stephanie

22 Mar 2025

·

Stayed 1 night

Exceptional! Bed was so comfy, pillows fluffy, blankets clean and cozy. Bathroom clean, great shower pressure. Very quiet, blackout curtains, everything made for a great sleep. Staff were very kind and accommodating. Breakfast had a good variety.

10

Leon

22 Feb 2026

·

Stayed 1 night

The staff was very courteous.

8

Charlene

23 Dec 2024

·

Stayed 1 night

Property breakfast was very good. Room was very clean and well maintained. What you would want from a basic hotel. The front desk staff at check in was very rude and smelled horribly of odour. The front desk staff in the morning was the exact opposite friendly, personable and well groomed.

2

HYUNG WOOK

21 Oct 2024

·

Stayed 1 night

Our stay at the hotel was quite frustrating due to a series of issues, starting with a very disappointing check-in experience. When I mistakenly entered my name instead of the car brand on the vehicle information form, the staff member, Sumanpreet Kaur, rudely snapped at me, saying, "You’re supposed to write the car brand, not your name!" in a frustrated tone. This incident, which was witnessed by my wife and children, left us all feeling disrespected and uncomfortable. Adding to the poor experience, the hotel’s elevator was out of service. Despite clearly seeing that we had a large amount of luggage, Sumanpreet made no offer to assist us. It was only after we firmly requested help multiple times and expressed our frustration that she reluctantly offered to change our room to one on the first floor. This kind of unhelpful and dismissive behavior is not what we expected from this hotel. While the room change eventually solved the issue, the overall lack of hospitality and rudeness throughout the process really dampened our stay. I hope the management takes this feedback seriously so that no future guests have to face such unpleasant situations.

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Location

Very convenient for Toronto Pearson, with a bus stop nearby and easy driving access; some mention quiet surroundings. Several note limited walkable options and that downtown requires a longer trip.

Related guest reviews

8

Eva-Maria

25 Oct 2024

·

Stayed 2 nights

Blick auf den Golfplatz, gutes Frühstück, Kaffee zu jederzeit, perfektes Flughafenhotel

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10

Eric

19 Sept 2025

·

Stayed 1 night

Proximity of great dining options within easy walking distance. Great narute trail within walking distance.

10

Rita

29 Aug 2025

·

Stayed 1 night

Nice quiet clean hotel though not much around within walking distance. Very pleased with airport shuttle pick up and drop off

8

Joseph

24 Sept 2025

·

Stayed 2 nights

Close to the airport

8

Bryan

18 Nov 2024

·

Stayed 4 nights

Close to the airport, lots of parking. There is a bus stop right in front of the hotel that will take you to the metro station. The only problem we had was the complimentary breakfast. Some of the choices were questionable and not very good. Would stay again if in the area.

10

Michelle

1 Oct 2025

·

Stayed 1 night

Very convenient to Toronto airport, offers parking and a shuttle. Would recommend.

10

Marieke

19 Nov 2025

·

Stayed 2 nights

Goede locatie met parkeerplaats vlakbij het vliegveld en op 20-30 minuten van het centrum. Schone en ruime kamers met goede geluidswering. Fijn bed.

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10

SANGARE

23 Oct 2024

·

Stayed 2 nights

J’ai apprécié le séjour : le lit assez grand pour 2 personnes, le petit déjeuner offert, la machine à café dans la chambre et aussi disponible à tout moment à la réception, l’endroit n’est pas bruyant, bien pour le repos. Parfait pour aller à l’aéroport mais un peu éloigné du centre-ville. Transports en commun pas approximité.

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8

Dawn M

19 Mar 2025

·

Stayed 1 night

The property is an easy drive to the airport. There are a couple of nearby restaurants and it is clean.

8

ryan

31 Mar 2025

·

Stayed 2 nights

Good place staying near the airport

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Dining

Breakfast is commonly praised for being included and offering hot and cold options, though quality and variety are inconsistent and it can end early; grab-and-go is basic. The attached restaurant receives several positive comments.

Related guest reviews

10

Anie

17 Sept 2025

·

Stayed 2 nights

La chambre était très propre, le petit déjeuner très bon. Si j’avais un petit commentaire négatif c’est que le déjeuner se termine un peu trop tôt(9h30).

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10

Robert

23 Dec 2025

·

Stayed 3 nights

Friendly staff. Great free breakfast

10

Douglas

20 Feb 2025

·

Stayed 3 nights

The staff were very friendly. The hotel had a wam, cozy vibe. Our room was wonderful. The couch was a real bonus. Breakfast was great. Awesome Bite restaurant. Shuttle from & to airport worked beautifully!

10

Brendan

21 May 2025

·

Stayed 1 night

Restaurant is amazing!

8

thomas

6 Nov 2025

·

Stayed 1 night

Poor breakfast, coffee taste no good

10

Melissa

21 Oct 2025

·

Stayed 2 nights

Overall great experience with staff and hotel. Was very happy with the complimentary breakfast options and variety of food. Definitely recommend!

10

Nelson

26 Nov 2025

·

Stayed 1 night

Room was spacious, clean and delightful. Service was kind and friendly. Breakfast was definitely lacking compared to other Best Westerns. Would definitely rebook the same suite at this hotel again.

10

Nicole

28 Oct 2025

·

Stayed 1 night

Very comfortable clean rooms with great bathroom space. The shuttle worked very well for my needs and the breakfast served had many options. Specifically enjoyed the sausage for a change since it was chicken sausage and not pork!

10

Angela

15 May 2025

·

Stayed 1 night

Breakfast could be improved, otherwise all was great.

8

Michelle

2 Feb 2025

·

Stayed 1 night

The room was lovely and clean. We were disappointed with the grab and go breakfast option. We had an earlier flight and their airport shuttle for 7am was full so we had to leave extra early at 6:30 which meant we could not have a hot breakfast (one of the reasons I chose this hotel was for the breakfast option). They offered a grab and go breakfast which consisted of cookies, mini chocolate bars, some small chewy bagels and room temperature juice boxes and yogurt. Then as we left, the shuttle driver backed up into the building damaging one of the columns. He didn’t contact anyone, just kept driving. He did get us to the airport in good time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $81	3 $82	4 $91	5 $79	6 $105	7 $108
8 $81	9 $85	10 $88	11 $88	12 $88	13 $101	14 $101
15 $94	16 $95	17 $98	18 $107	19 $108	20 $122	21 $122
22 $88	23 $101	24 $102	25 $102	26 $102	27 $115	28 $122
29 $104	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $102	2 $101	3 $122	4 $132	5 $132
6 $115	7 $115	8 $115	9 $115	10 $115	11 $108	12 $108
13 $95	14 $95	15 $115	16 $115	17 $111	18 $108	19 $109
20 $88	21 $112	22 $115	23 $145	24 $179	25 $179	26 $179
27 $179	28 $179	29 $149	30 $149	31 $176

Best Western Plus Travel Hotel Toronto Airport

Prices for Best Western Plus Travel Hotel Toronto Airport

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Guest reviews of Best Western Plus Travel Hotel Toronto Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Travel Hotel Toronto Airport

Prices for upcoming dates