Name: Hallmark Hotel London Chigwell Prince Regent
Address: Manor Road, Londres (et environs), Agglomération de Londres (comté), GB
Price range: 60 $US–207 $US per night
Rating: 7.3

Ce qu'en disent des voyageurs

D'après les commentaires récents, le London Chigwell Prince Regent Hotel, BW Signature Collection est apprécié pour son personnel accueillant, ses chambres confortables et son emplacement pratique, mais plusieurs problèmes d'entretien, des chambres chaudes sans climatisation, des événements bruyants et le stationnement payant viennent nuancer cette expérience.

De nombreux clients soulignent la qualité des petits-déjeuners et la nourriture décente proposée au bar, bien que certains aient trouvé certains plats moyens et le bar ferme plus tôt que prévu. Les chambres varient de spacieuses et modernes à petites ou vieillottes, avec des plaintes récurrentes concernant les dysfonctionnements de la télévision et les équipements cassés, ainsi que de longues distances à parcourir depuis la réception. Les avis sur la propreté sont mitigés : des chambres très propres et des jardins bien entretenus à des moquettes tachées et certaines salles de bains nécessitant une attention particulière. Dans l'ensemble, attendez-vous à un service amical et à un séjour confortable si vous êtes flexible quant aux installations plus anciennes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le stationnement sur place est fréquemment payant avec une application stricte par un tiers, et les places peuvent être limitées lors d'événements. Plusieurs commentaires mentionnent des ascenseurs hors service et une climatisation limitée ou ne fonctionnant pas ; le bar est généralement bon mais a parfois fermé plus tôt que prévu.

Avis de voyageur à ce sujet

8

Charles

19 mai 2024

·

A séjourné 1 nuit

No parking available due to other events. Very crowded& noisy around reception.

6

Nike

27 avr. 2024

·

A séjourné 1 nuit

The staff is the best thing about the hotel. Parking is cut throat if you haven’t booked directly through the hotel. 10 minutes to park/check in or automatic PCN which l was told is pretty difficult to overturn. The toilet was damaged, called it in but it wasn’t fixed till we checked out the next day! The photographs do not match the actual hotel in real life. Otherwise fit for purpose for short visits.

8

Funmi

23 août 2024

·

A séjourné 3 nuits

The air conditioning was down.

6

andrew

23 déc. 2022

·

A séjourné 1 nuit

Hotel is fine, we arrived back at 11.30pm and the bar was closed to residents. It was a Christmas event and we couldnt get a drink before going to bed.

8

Helen

13 août 2023

·

A séjourné 1 nuit

Gardens and outside area lovely Relaxed atmosphere

8

Td

1 oct. 2024

·

A séjourné 1 nuit

The hotel was lovely. Great price vs location and came recommended. The only downside is as a resident you have to pay £10 for parking which was not made clear on the booking.

8

Mark

14 août 2025

·

A séjourné 3 nuits

During my stay, on possibly the hottest day of the year the air conditioning was out of service. The primary lift from reception was also u/s. The food was good and I was particularly well looked after by Luke in the bar/restaurant. I've booked again for next week.

8

Gerry

21 juil. 2025

·

A séjourné 2 nuits

Very busy hotel with functions on all weekend. No air conditioning working , but a fan was in the room as a help. Lots of Weddings guests and celebrations going on, nice to seem them all having a great time. Food was very good and the bar service was fine , good staff everywhere. Parking cost extra per 24 hours. Overall very good and would use again.

6

Andrew

11 août 2025

·

A séjourné 2 nuits

Room was very small considering the price charged also had to deal with a rude member of staff who was very unprofessional and I had to involve management Also you had to pay £10 per day to park onsite if booked through a 3rd party overhaul quite a frustrating stay Would not return

10

Rita

8 oct. 2024

·

A séjourné 1 nuit

Lovely clean hotel with staff readily available to help. Not your regular budget hotel in terms of what you get for your money. It's similar in price to other budget hotels but you get more quality. Only downside for me was I had to pay extra for parking because I didn't book directly with the hotel and parking could be a nightmare if there are functions happening in the hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis varient entre des chambres très propres et des jardins bien entretenus, et des moquettes tachées, des odeurs désagréables et des salles de bains nécessitant un meilleur entretien. La qualité du service de ménage semble incohérente d'un séjour à l'autre.

Avis de voyageur à ce sujet

10

Philip

22 févr. 2023

·

A séjourné 1 nuit

Clean and tidy hotel, with friendly and helpful staff. Some parts showing a bit of wear and tear but not too bad at all. Definitely, in my opinion, a step up from the likes of Premier Inn - its a proper hotel with bar and lounge area, car park and some gardens

4

Amy

29 oct. 2023

·

A séjourné 1 nuit

Really unclean, dirty bathroom and towels, carpet stained, lock broken on room door

6

JoAnn

3 avr. 2023

·

A séjourné 1 nuit

The cleaning could be better. Molds in the bathroom ceiling and tile grout. Shower curtain in the bathroom. A shower screen will suffice not a curtain. The bathroom was bit dirty.

10

Sheraz

30 oct. 2024

·

A séjourné 1 nuit

Great night. Clean and well presented.

6

Tricia

3 mai 2023

·

A séjourné 1 nuit

Stayed for 1 night for business. The room was comfortable and clean, but the wider hotel was very tired. There were stains on the hall carpets etc. Staff were lovely and the receptionist didn't yell out my room number which is a bonus as a single female traveller.

10

karen

18 févr. 2025

·

A séjourné 2 nuits

Lovely hotel very clean and modern and excellent position.

10

Soojo

21 janv. 2025

·

A séjourné 5 nuits

great service, very responsive staff, clean rooms

6

Michael

12 janv. 2024

·

A séjourné 1 nuit

Staff were fantastic, friendly, helpful and cheerful. Room seen better days , could have been cleaner, shower room smelt of Urine, large step up from room to shower room, very dangerous especially for someone 76 years old as we are . Breakfast ok , fried eggs hard as they were standing there for some time . Plenty of choice and again staff brilliant. Extra charge for breakfast. Music coming from somewhere at 6 am , don’t know if it was dining room as we were over it . Tried to show photos of the step but review wouldn’t accept them ???

2

Dominic

6 juil. 2025

·

A séjourné 1 nuit

Poor stay, this is a tired hotel and felt like limited care is taken on day to day running. The carpets looked unclean throughout, doors were all heavy fire doors with chipped paint, multiple rickety lifts, the bathroom wasn’t that clean in our room, no air con so we had been left an ancient fan, room was like an oven in the night, TV didn’t work properly the signal was bad so very jumpy, parking we had to pay for on top of what I thought was quite a high cost for what it is, would not return.

10

Rita

8 oct. 2024

·

A séjourné 1 nuit

Lovely clean hotel with staff readily available to help. Not your regular budget hotel in terms of what you get for your money. It's similar in price to other budget hotels but you get more quality. Only downside for me was I had to pay extra for parking because I didn't book directly with the hotel and parking could be a nightmare if there are functions happening in the hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les clients rapportent un mélange de chambres spacieuses et confortables et de chambres plus petites ou vieillottes. Les problèmes récurrents incluent des températures très élevées dues au manque de climatisation, des téléviseurs peu fiables, des bruits occasionnels provenant d'événements et de longues distances à parcourir jusqu'à certaines chambres.

Avis de voyageur à ce sujet

10

Tony

25 févr. 2023

·

A séjourné 1 nuit

The Hotel was nice, staff were all nice. I had the best sleep ever in the large spacious room I had

6

Jason

6 oct. 2024

·

A séjourné 2 nuits

On arrival i was gestured by a member of staff towards a party that were setting up for an event on the assumption that i was with them. In my opinion i can only presume this is because of my colour. Staff should be more professional and approach each guest as an individual as i found this offensive. My room was a few doors away from members of this party who carried on the party in there room until the early hours of the morning and i didnt get to sleep until 5am. The lift in the main reception was not working all weekend , this service is not acceptable for the money i paid

10

Ann elizabeth

11 août 2025

·

A séjourné 1 nuit

Very comfortable room and bed. My first choice of hotel in this location. A fan on hot nights would be welcome.

6

Jacqueline

18 juil. 2023

·

A séjourné 1 nuit

This property has unfortunately seen better days. The whole property was tired and in desperate need of a face lift. We had an Executive room but one of the lights in the bathroom didn't work and the other lights in there, were so dim it was impossible to do your make-up. The restaurante chairs had holes and the cutlery drawers were broken making it difficult for staff to get cutlery.. Staff were friendly and the room was clean.

6

Andrea

4 août 2024

·

A séjourné 1 nuit

Very hot rooms.

8

Natalie

15 juil. 2024

·

A séjourné 1 nuit

Bedroom looked recently renovated and clean. Bathroom not updated but was only for one night. Sofa bed unfortunately not comfortable, both kids ended up in our bed, I went to sleep on it then instantly squeezed back into the king bed. It’s a big events hotel so expect parties and noise! Staff lovely, breakfast had something for everyone. Lots of parking although this is extra.

6

simon

19 juin 2023

·

A séjourné 1 nuit

No air conditioning in rooms or mini bar. Expected both based on size of hotel.

2

Dominic

6 juil. 2025

·

A séjourné 1 nuit

Poor stay, this is a tired hotel and felt like limited care is taken on day to day running. The carpets looked unclean throughout, doors were all heavy fire doors with chipped paint, multiple rickety lifts, the bathroom wasn’t that clean in our room, no air con so we had been left an ancient fan, room was like an oven in the night, TV didn’t work properly the signal was bad so very jumpy, parking we had to pay for on top of what I thought was quite a high cost for what it is, would not return.

6

Andrew

11 août 2025

·

A séjourné 2 nuits

Room was very small considering the price charged also had to deal with a rude member of staff who was very unprofessional and I had to involve management Also you had to pay £10 per day to park onsite if booked through a 3rd party overhaul quite a frustrating stay Would not return

8

Vicki

23 mai 2025

·

A séjourné 1 nuit

One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son aide et sa serviabilité, et plusieurs membres de l'équipe sont cités nommément. On note occasionnellement des plaintes concernant la rudesse, une mauvaise communication ou une résolution lente des problèmes pendant les périodes d'affluence.

Avis de voyageur à ce sujet

10

Anil

19 févr. 2024

·

A séjourné 1 nuit

An overnight stay that was excellent. All the staff were very friendly and hospitable.

6

Jason

6 oct. 2024

·

A séjourné 2 nuits

On arrival i was gestured by a member of staff towards a party that were setting up for an event on the assumption that i was with them. In my opinion i can only presume this is because of my colour. Staff should be more professional and approach each guest as an individual as i found this offensive. My room was a few doors away from members of this party who carried on the party in there room until the early hours of the morning and i didnt get to sleep until 5am. The lift in the main reception was not working all weekend , this service is not acceptable for the money i paid

10

DANIEL

27 août 2025

·

A séjourné 1 nuit

Excellent, very helpful team from Paudhvi to Jackie in the cleaning dept, all went out of their way to accommodate a difficult traveller 10/10 thank you

10

Clive

17 mars 2023

·

A séjourné 1 nuit

Exceptional reception staff - very helpful and polite

10

Lucy

20 mai 2025

·

A séjourné 1 nuit

I messed up and booked the wrong dates but they were able to find another room for me, which I am so grateful for.

8

Norman

2 nov. 2024

·

A séjourné 1 nuit

Very friendly staff, good clean rooms. But the one person allocated to reception for our wedding party was overwhelmed, through no fault of his own, by the number of guests arriving at the same time.

2

Sophie

20 mars 2023

·

A séjourné 1 nuit

Staff at reception very unfriendly

2

C

21 mai 2025

·

A séjourné 1 nuit

Awful would not give me recept for full value of 103 only 83 not impressed and manager not helpful When you claim back I will be £20 out of pocket NEVER had this with any other booking over about 10 years

6

Andrew

11 août 2025

·

A séjourné 2 nuits

Room was very small considering the price charged also had to deal with a rude member of staff who was very unprofessional and I had to involve management Also you had to pay £10 per day to park onsite if booked through a 3rd party overhaul quite a frustrating stay Would not return

10

Rajesh

26 janv. 2025

·

A séjourné 2 nuits

EPEC (both of you) were absolutely amazing when I met them on arrival. So kind, helpful, informative and could not do enough to accommodate me and my family. The rooms were very clean and beautifully decorated by the amazing cleaning ladies - thank you. Rajesh, thank you for managing such a great team downstairs in the Breakfast hall, all ladies especially Mama, were fantastic and put a smile on my face. I shall return again that’s for sure with my family. It’ll be like returning to see friends and family. Best regards The Taak family (Raj)

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est décrit comme pratique pour les transports en commun vers Stratford, Romford et Woodford, avec une base à la périphérie de Londres que beaucoup trouvent pratique.

Avis de voyageur à ce sujet

10

katherine

8 janv. 2025

·

A séjourné 1 nuit

Great hotel in Essex location

8

Marsha

29 janv. 2024

·

A séjourné 1 nuit

Good accommodation value for money great location

8

Paul

22 oct. 2023

·

A séjourné 1 nuit

Convenient outer London location with very friendly staff, comfortable good sized rooms. Rooms a liitle too warm!

10

karen

18 févr. 2025

·

A séjourné 2 nuits

Lovely hotel very clean and modern and excellent position.

10

Lucy

10 févr. 2025

·

A séjourné 1 nuit

Good links to Stratford

8

Abiola

1 juin 2025

·

A séjourné 1 nuit

Easy to commute

8

Angela

2 févr. 2023

·

A séjourné 1 nuit

It was perfect for our needs, in a good location and very comfortable. Good breakfast. I think on booking it could have more clear that parking at the property is extra, but I think that is Expedia's issue, not the hotel (book direct and parking is free!)

10

Lucy

25 juin 2025

·

A séjourné 2 nuits

The hotel is in a lovely location with good transportation links.

10

Heinrich

16 juin 2023

·

A séjourné 3 nuits

It is a nice place. Since we traveled by car, we were looking for a hotel outside of the low/ultra low emission zone of London. A 5 minutes walk to the bus and another 5 minutes later you are at the Woodford station which is part of the Center Line.

8

Vicki

23 mai 2025

·

A séjourné 1 nuit

One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les repas sont souvent salués comme savoureux, avec un service amical au bar et au restaurant. Certains ont trouvé certains plats moyens ou décevants, et quelques personnes ont signalé que le bar fermait plus tôt que prévu ou que les boissons pour les événements n'étaient pas prêtes à temps.

Avis de voyageur à ce sujet

10

Wendy

21 juin 2023

·

A séjourné 1 nuit

We only stayed one night. Reception gave excellent service, bar staff couldn’t do enough for us, breakfast staff were helpful and accessible. Breakfast was very good. Room clean and bed comfortable. Private parking was a bonus.

10

David

4 août 2025

·

A séjourné 1 nuit

I was staying at the hotel due attending LOSC star man awards. Had a great time with a delicious 3 course meal and followed by some lovely wine.

8

william

18 févr. 2023

·

A séjourné 1 nuit

Overall stay was fine. Bar was good. Some areas of hotel were a bit tired but the room was nice

6

andrew

23 déc. 2022

·

A séjourné 1 nuit

Hotel is fine, we arrived back at 11.30pm and the bar was closed to residents. It was a Christmas event and we couldnt get a drink before going to bed.

2

Vikki

29 sept. 2024

·

A séjourné 1 nuit

We attended an evening event here on 28th September. The only good point of our room was that the bed was comfortable. We paid £200 for a superior room. The kettle didn’t work and the tv didn’t work, reception said they would send up a kettle and sort the tv, after 2 phone calls and over an hour wait (I’d also offered to go and collect it), it took a visit to reception for the kettle to finally be sent to our room. The tv was ignored. The bathroom shower riser rails were broken in both the bath and the tiny cubicle shower (it actually fell off the wall when I turned it on and soaked the wall and door and bathroom floor and me still fully clothed)! I decided to use the bath shower and hold it up to me instead but the tap only had scalding boiling water and no cold water coming out. Mostly the staff were friendly and smiley but inadequately trained to problem solve efficiently. We had paid a lot of money for our drinks to be ready for our guests upon arrival at the function, but they were not ready and neither were the bottles of wine we’d pre-ordered on our tables at the function and we had to remind staff again and they took a long time to bring them out. Our event was really lovely but I would not recommend this hotel to anyone, nor ever stay there again.

10

DANIEL

23 juil. 2023

·

A séjourné 2 nuits

A wonderful hotel, nice and peaceful, with great staff, excellent food and overall of a very high standard.

8

Keith

31 mars 2023

·

A séjourné 2 nuits

Nice hotel, nice people , breakfast average Good value though

10

Grant

19 déc. 2023

·

A séjourné 4 nuits

Food is excellent. Highly recommend. The room was good. My only complaint was the bed. It was uncomfortable. The atmosphere was nice and relaxed. Staff were great.

8

leonardo De

9 avr. 2025

·

A séjourné 8 nuits

The hotel has a old charm , a beautiful back patio, it is clean. The stuff is professional. You can walk to the Summer Cafe on the little strip or to the magic Claybury park. The food is okay but, with a little effort in ingredients sourcing and creativity, could be better. The burger is enjoyable , the pizza: a disaster. Overall good or very good for the price

8

Vicki

23 mai 2025

·

A séjourné 1 nuit

One night stay for a business meeting at Queens Hospital, Romford. Ideal location. Car park quite small in the front and lucky to get a space, but unsure if there was overflow parking. Parking is a car parking app which can be sorted at reception upon arrival. Check in fine and friendly reception staff. I was allocated room 314 which was 2 lift rides and a light walk away. Lifts very small so a few trips needed if a family with bags! No air con on the room but a large fan was provided and the windows opened which ventilated well. Happy with the room. Lots of amenities in the room and nice bathroom with large shower. Unfortunately I had issues with the tv which I reported. The service guy was very friendly but it was late and he wanted to go get a spare part…. I said don’t worry about it! Restaurant and bar staff very friendly and food was quick to serve and very tasty! Had a great night sleep, quiet and room was cool. Would be useful to have a few more complimentary items like shower cap etc as seen at other similar chain hotels but no biggie. Unable to get a printed invoice upon check out as booked through here. Very happy with my stay and will return if in the area again in the future! Many thanks!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	96 $US
mars	106 $US
avril	112 $US
mai	119 $US
juin	122 $US
juillet	134 $US
août	106 $US
septembre	121 $US
octobre	128 $US
novembre	113 $US
décembre	108 $US

di	lu	ma	me	je	ve	sa
1 $60	2 $94	3 $118	4 $120	5 $95	6 $110	7 $207
8 $64	9 $95	10 $120	11 $130	12 $134	13 $134	14 $174
15 $69	16 $100	17 $140	18 $118	19 $95	20 $110	21 $154
22 $70	23 $106	24 $125	25 $126	26 $95	27 $115	28 $149
29 $69	30 $100

Hallmark Hotel London Chigwell Prince Regent

Prix pour Hallmark Hotel London Chigwell Prince Regent

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 lit double, non-fumeurs

Chambre Supérieure, 1 très grand lit, non-fumeurs (Converts to 2 Twin Beds;with Sofabed)

Chambre Standard, 1 lit double, non-fumeurs (Small Room)

Chambre Supérieure, 1 lit double, non-fumeurs

Chambre Supérieure, 1 très grand lit, non-fumeurs (Converts to 2 Twin Beds)

Suite, 1 lit double, non-fumeurs (with Single Sofabed)

Avis des voyageurs sur Hallmark Hotel London Chigwell Prince Regent

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres (et environs) ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $199	21	22 $98	23 $100	24 $146
25 $97	26 $166	27 $140	28 $172	29 $99	30 $123	31 $183