Swiss Star Zurich Airport - Self Check-In
US$133
/ night
Avg. for September
Prices for Swiss Star Zurich Airport - Self Check-In
Select dates to see prices and availability
US$133
/ night
Avg. for September
Monthly average prices
Nightly prices at Swiss Star Zurich Airport - Self Check-In average US$83 in the cheapest month (January) and US$140 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$83 |
| February | US$90 |
| March | US$87 |
| April | US$95 |
| May | US$115 |
| June | US$114 |
| July | US$108 |
| August | US$103 |
| September | US$133 |
| October | US$140 |
| November | US$125 |
| December | US$114 |
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M
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Sept · US$133
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Most expensive: October (~US$140)
Cheapest: January (~US$83)
About this property
Comfortable apartment near Zurich Airport with express check-in and self laundry facilities.
Location
Obstgartenstrasse 24, 8302 Kloten, Kloten, 8302, Switzerland 47.45153 8.57869
Parking
Non-smoking rooms
Family room
Hiking
Express check-in/check-out
Self laundry
Room options
4
Family Suite
Room details
1 Large Double Bed
1 Large Double Bed
Sleeps 4
355 ft²
HeatingKitchenetteRefrigerator
4
Double Room
Room details
1 Large Double Bed
Sleeps 2
215 ft²
HeatingPrivate BathroomCrib(s)
4
Suite
Room details
2 Single Beds
Sleeps 2
323 ft²
HeatingKitchenetteRefrigerator
7
Studio
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
194 ft²
HeatingKitchenetteRefrigerator
Guest reviews of Swiss Star Zurich Airport - Self Check-In
6.3
Pleasant
Based on 5,058 verified reviews
Who stays here?
Business
19%
Couple
33%
Family
20%
Group
13%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
At Swiss Star Zurich Airport - Self Check-In, travellers highlight the walkable-to-airport location and budget pricing, but report a very basic, self-service setup with inconsistent cleanliness and maintenance, frequent check-in/communication issues, hot rooms without AC or fans, and limited amenities.
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What guests think
At Swiss Star Zurich Airport - Self Check-In, travellers highlight the walkable-to-airport location and budget pricing, but report a very basic, self-service setup with inconsistent cleanliness and maintenance, frequent check-in/communication issues, hot rooms without AC or fans, and limited amenities.
Several mention exterior noise and smoke from nearby residents, and some note dark, poorly lit paths at night. Overall, expect a no‑frills stopover best for budget travelers who prioritize airport proximity over comfort and support.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are very limited; access is via an outdoor kiosk and there is no staffed reception. Parking is often confusing or unavailable, and some guests used nearby hotel lots; a few reported elevator outages.
Related guest reviews
4
Liana
20 Jul 2025
·
Stayed 2 nights
The room itself was clean and the shower was nice, which we appreciated. However, there were a few issues that made our stay less comfortable. The window did not open, and there was no air conditioning or fan, which made the room very warm and stuffy. We also had trouble arranging parking, no one was available to contact, so we ended up having to park at a neighbouring hotel. Another downside was the lack of reception or any staff on-site. While the self-check-in process might work for some, we personally didn’t like the absence of staff, especially when we needed help. Overall, while the room was fine, the lack of ventilation, customer service, and proper parking made the experience disappointing.
The room itself was clean and the shower was nice, which we appreciated. However, there were a few issues that made our stay less comfortable. The window did not open, and there was no air conditioning or fan, which made the room very warm and stuffy. We also had trouble arranging parking, no one was available to contact, so we ended up having to park at a neighbouring hotel. Another downside was the lack of reception or any staff on-site. While the self-check-in process might work for some, we personally didn’t like the absence of staff, especially when we needed help. Overall, while the room was fine, the lack of ventilation, customer service, and proper parking made the experience disappointing.
2
Taylor
5 Jun 2025
·
Stayed 1 night
Upon sign in the system sent me to room 510. There was no direction to room 510 which required the use of one single staircase in a building with multiple staircases. I spent an hour roving the hotel looking for my room. The elevator to my floor was broken. I therefore had to haul luggage up 5 flights of stairs after an hour of much the same activity. I encountered a hotel employee in the lobby and asked for directions to my room. He provided them and when I said thanks the tone apparently did not meet his standards because he then berated me for my tone emphasizing it was not his fault the hotel was set up as it is. As a solo female traveler I felt unsafe. Upon arriving at my room and using a punch code to get in, I realized there was no way to lock the door from the inside. Anyone with a code could gain entry to my space. As a result I had to pile a table and my luggage against the door for my own personal safety. I then noticed there was blood splattered on the wall beside the bed. A disgusting display of uncleanliness and furthering my fears for my safety. The toilet in the bathroom was running consistently with no way to shut it off or make it quiet. There was a stain mark on the bed.
Upon sign in the system sent me to room 510. There was no direction to room 510 which required the use of one single staircase in a building with multiple staircases. I spent an hour roving the hotel looking for my room. The elevator to my floor was broken. I therefore had to haul luggage up 5 flights of stairs after an hour of much the same activity. I encountered a hotel employee in the lobby and asked for directions to my room. He provided them and when I said thanks the tone apparently did not meet his standards because he then berated me for my tone emphasizing it was not his fault the hotel was set up as it is. As a solo female traveler I felt unsafe. Upon arriving at my room and using a punch code to get in, I realized there was no way to lock the door from the inside. Anyone with a code could gain entry to my space. As a result I had to pile a table and my luggage against the door for my own personal safety. I then noticed there was blood splattered on the wall beside the bed. A disgusting display of uncleanliness and furthering my fears for my safety. The toilet in the bathroom was running consistently with no way to shut it off or make it quiet. There was a stain mark on the bed.
4
mark
22 May 2024
·
Stayed 1 night
I parked out the back & came in the back door of the property. The signs inside the foyer on ground floor for Swiss star check in are WRONG! The machine to get the door code is outside the front door. ALSO BE AWARE take a photo of the code the machine generates because the NEW code is the code to the door of your room (not the code you generated when you booked!)
I parked out the back & came in the back door of the property. The signs inside the foyer on ground floor for Swiss star check in are WRONG! The machine to get the door code is outside the front door. ALSO BE AWARE take a photo of the code the machine generates because the NEW code is the code to the door of your room (not the code you generated when you booked!)
6
Martine
31 Dec 2024
·
Stayed 3 nights
Good location and overall good for our short stay. Kitchen only had 2 chairs for the 4 of us. Our hairdryer was not working, we sent an email and a text through the app as no one picked up the phone and we never received an answer. It was hard to wash hair and then go out. We understand that it was during the holidays but if totally digital hotel, someone needs to monitor messages and fix what is wrong. We also paid for 3 days to park our car and someone took our reserved parking sign off after the 2nd day. We also got a nasty note on the windshield the day we were leaving that they would tow our car. I had emailed the person who confirmed the reservation and payment the 2nd night but never received a response.
Good location and overall good for our short stay. Kitchen only had 2 chairs for the 4 of us. Our hairdryer was not working, we sent an email and a text through the app as no one picked up the phone and we never received an answer. It was hard to wash hair and then go out. We understand that it was during the holidays but if totally digital hotel, someone needs to monitor messages and fix what is wrong. We also paid for 3 days to park our car and someone took our reserved parking sign off after the 2nd day. We also got a nasty note on the windshield the day we were leaving that they would tow our car. I had emailed the person who confirmed the reservation and payment the 2nd night but never received a response.
8
Robert
26 May 2024
·
Stayed 1 night
No on-site parking, directions to access terminal not entirely clear.
No on-site parking, directions to access terminal not entirely clear.
6
Jennifer R
5 Jun 2025
·
Stayed 1 night
Our stay at Swiss Star Hotel was okay overall, but there were several disappointing aspects. The check-in process had a bit of a learning curve, but we eventually figured it out. One major frustration was the lack of a way to contact anyone for help — the number provided didn’t work on our international phones, which left us feeling pretty stuck. The room itself was clean enough, but the patio had broken glass scattered all over it, making it completely unusable. The building in general felt a bit run down and dirty, which didn’t match the expectations set by the listing. Another big letdown was the parking situation. One of the reasons I booked this hotel was because parking was listed as available, but there was none for our stay. We ended up parking at a nearby hotel, which worked out, but it wasn’t ideal. It’s an affordable option close to the airport, and for that reason, it served its purpose — but I wouldn’t recommend it to others.
Our stay at Swiss Star Hotel was okay overall, but there were several disappointing aspects. The check-in process had a bit of a learning curve, but we eventually figured it out. One major frustration was the lack of a way to contact anyone for help — the number provided didn’t work on our international phones, which left us feeling pretty stuck. The room itself was clean enough, but the patio had broken glass scattered all over it, making it completely unusable. The building in general felt a bit run down and dirty, which didn’t match the expectations set by the listing. Another big letdown was the parking situation. One of the reasons I booked this hotel was because parking was listed as available, but there was none for our stay. We ended up parking at a nearby hotel, which worked out, but it wasn’t ideal. It’s an affordable option close to the airport, and for that reason, it served its purpose — but I wouldn’t recommend it to others.
6
Christian
8 Jun 2025
·
Stayed 1 night
Leider war die Umgebung des Hotels mitten in einer Wohnsiedlung. Desweiteren fehlten Parkplatzm9glichkeiten.
Leider war die Umgebung des Hotels mitten in einer Wohnsiedlung. Desweiteren fehlten Parkplatzm9glichkeiten.
8
JAMES
14 Apr 2025
·
Stayed 1 night
It was a little hard getting in since you had a code. Just had to find pad - then it was easy. Didn't know where to park but was a large lot to the north and it worked ok. It was comfortable and bed was nice. If in Zurich again and leaving from airport this would work for me.
It was a little hard getting in since you had a code. Just had to find pad - then it was easy. Didn't know where to park but was a large lot to the north and it worked ok. It was comfortable and bed was nice. If in Zurich again and leaving from airport this would work for me.
8
feby
31 Oct 2024
·
Stayed 1 night
No parking
No parking
2
Romina
25 Aug 2023
·
Stayed 1 night
The check-in machine is outside the building, and sometimes it doesn’t work, so it’s impossible to get in unless someone opens from the inside. I tried to call the service number, but they never answered.
The check-in machine is outside the building, and sometimes it doesn’t work, so it’s impossible to get in unless someone opens from the inside. I tried to call the service number, but they never answered.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some rooms are fine, but many reports cite dirty corridors and lifts, lingering smoke or odors, stained linens, pests, and maintenance grime.
Related guest reviews
2
Tiffany
16 Nov 2024
·
Stayed 2 nights
This property was extremely disappointing. The apartment smelled like a pack of cigarettes this includes the beds, sheets, towels, etc. (this place is a “non-smoking” building), the sliding doors were left unlocked and opened when we first walked in, the sink was not draining and also leaked the following day, curtains stained, light/blind switch covers missing, glass in the cupboards were dirty, we found condoms under the bed, headboard faux leather is peeling, mattresses looked like they had little dirt balls under the bed sheets. I expressed the state of the apartment to the property and they said they would clean the room and we saw the cleaning lady when we left in the morning and we came back at night and nothing was done.
This property was extremely disappointing. The apartment smelled like a pack of cigarettes this includes the beds, sheets, towels, etc. (this place is a “non-smoking” building), the sliding doors were left unlocked and opened when we first walked in, the sink was not draining and also leaked the following day, curtains stained, light/blind switch covers missing, glass in the cupboards were dirty, we found condoms under the bed, headboard faux leather is peeling, mattresses looked like they had little dirt balls under the bed sheets. I expressed the state of the apartment to the property and they said they would clean the room and we saw the cleaning lady when we left in the morning and we came back at night and nothing was done.
8
Kathryn
1 Sept 2025
·
Stayed 1 night
The hotel was in a very loud area, the room was hot and stuffy and the window was over a very loud bar playing loud music all night. There was no airflow or fan. The room itself was clean and the bed was comfortable. There are no amenities not even soap to wash your hands after the toilet which just made me worry about all the fecal matter that might be lurking around the hotel. The halls were dingy and the carpets were very dirty. Overall I would not stay here again and it was the worse hotel experience I have had in years. It would have been better and more restful and cheaper to just stay at the airport.
The hotel was in a very loud area, the room was hot and stuffy and the window was over a very loud bar playing loud music all night. There was no airflow or fan. The room itself was clean and the bed was comfortable. There are no amenities not even soap to wash your hands after the toilet which just made me worry about all the fecal matter that might be lurking around the hotel. The halls were dingy and the carpets were very dirty. Overall I would not stay here again and it was the worse hotel experience I have had in years. It would have been better and more restful and cheaper to just stay at the airport.
6
luca
6 Apr 2025
·
Stayed 1 night
Appartamento grande . Letti molto comodi. Abbastanza accessoriato. Pulizia non adeguata visto la presenza di formiche . Balcone molto grande. Bagno comodo ma manca un piano di appoggio. Le tende oscuranti sono praticamente inutili visto che alle 6 c'era luce come se fosse mezzogiorno. Ho dovuto chiedere il codice per il check in dato che non lo avevo ricevuto. Si chiama hotel ma non c'è reception. Sono appartamenti all'interno di un condominio.
Appartamento grande . Letti molto comodi. Abbastanza accessoriato. Pulizia non adeguata visto la presenza di formiche . Balcone molto grande. Bagno comodo ma manca un piano di appoggio. Le tende oscuranti sono praticamente inutili visto che alle 6 c'era luce come se fosse mezzogiorno. Ho dovuto chiedere il codice per il check in dato che non lo avevo ricevuto. Si chiama hotel ma non c'è reception. Sono appartamenti all'interno di un condominio.
2
Oscar
23 Mar 2025
·
Stayed 1 night
It smelled like cigarettes, the bed was unmade, and there were dirty towels on the floor.
It smelled like cigarettes, the bed was unmade, and there were dirty towels on the floor.
6
Maria Imelda Delgado
9 Nov 2024
·
Stayed 1 night
Sink in bathroom is clogged
Sink in bathroom is clogged
2
Rudi
11 Sept 2025
·
Stayed 1 night
Der CheckIn war OK. Flure und Umgebung schmuddelig, Zimmer sauber. Jedoch weder Seife noch Waschzeug auf den Zimmern. Auch kein Automat, wp man etwas adäquates bekommen kann. Weg zum Flughafen stockdunkel, ohne Beleuchtung.
Der CheckIn war OK. Flure und Umgebung schmuddelig, Zimmer sauber. Jedoch weder Seife noch Waschzeug auf den Zimmern. Auch kein Automat, wp man etwas adäquates bekommen kann. Weg zum Flughafen stockdunkel, ohne Beleuchtung.
6
Jonas
26 Jun 2025
·
Stayed 2 nights
Dreck im Gang und Treppenhaus. Es stank im Gang extrem
Dreck im Gang und Treppenhaus. Es stank im Gang extrem
6
Elisa
21 May 2025
·
Stayed 4 nights
Die Bilder weichen von den veröffentlichen Bildern ab! Mein Zimmer war in der Endetage, das Wetter war gut und es war sehr warm, die automatischen Rollladen funktionierten nicht, sodass es kaum auszuhalten war im Zimmer aufgrund der Hitze. Die Sonne schien den gesamten Tag in das Zimmer! Eine Air Condition gibt es nicht! Die Terrasse vom Zimmer ist super, leider nicht nutzbar da es keine Stühle oder Tische gab. Zimmer sind sauber, Bett war bequem! Lautstärke durch langzeit Mieter in der Unterkunft unerträglich! Der Eingang und Treppenhaus des Apartments ist sehr heruntergekommen, der Lift extrem schmutzig von innen. Ich hoffe das die Sauberkeit in den Zimmern beibehalten wird!! Preisleistung eher im unteren Bereich, für die Preise verlangt man etwas mehr.
Die Bilder weichen von den veröffentlichen Bildern ab! Mein Zimmer war in der Endetage, das Wetter war gut und es war sehr warm, die automatischen Rollladen funktionierten nicht, sodass es kaum auszuhalten war im Zimmer aufgrund der Hitze. Die Sonne schien den gesamten Tag in das Zimmer! Eine Air Condition gibt es nicht! Die Terrasse vom Zimmer ist super, leider nicht nutzbar da es keine Stühle oder Tische gab. Zimmer sind sauber, Bett war bequem! Lautstärke durch langzeit Mieter in der Unterkunft unerträglich! Der Eingang und Treppenhaus des Apartments ist sehr heruntergekommen, der Lift extrem schmutzig von innen. Ich hoffe das die Sauberkeit in den Zimmern beibehalten wird!! Preisleistung eher im unteren Bereich, für die Preise verlangt man etwas mehr.
4
Daniel
27 May 2025
·
Stayed 1 night
Es fängt im Lift an, einfach nur eklig. Im Zimmer richtig es eigenartig, auch nach langem lüften immer noch der eklige Geruch
Es fängt im Lift an, einfach nur eklig. Im Zimmer richtig es eigenartig, auch nach langem lüften immer noch der eklige Geruch
4
Marvin John
22 Jun 2025
·
Stayed 1 night
The smell in the room and the hallway wasn't pleasant. The neighbors were noisy even after 11 p.m. The room and the toilet were somewhat dirty. Some appliances weren’t working, like the hair dryer, electric kettle, TV remote, and the bedside lamp. Luckily, it was just an overnight stay, so the place was just okay for that purpose, especially since it’s near the airport.
The smell in the room and the hallway wasn't pleasant. The neighbors were noisy even after 11 p.m. The room and the toilet were somewhat dirty. Some appliances weren’t working, like the hair dryer, electric kettle, TV remote, and the bedside lamp. Luckily, it was just an overnight stay, so the place was just okay for that purpose, especially since it’s near the airport.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and vary in size, with many noting no air conditioning or fans and heat buildup that forces windows open, leading to outside noise or smoke. In-room features are hit-or-miss (kettles, hobs, remotes, blinds, Wi‑Fi info).
Related guest reviews
6
Daniel
18 Jul 2023
·
Stayed 1 night
No air conditioning or fan in the room and very little air flow so it was extremely hot and stuffy. We could not sleep at all. Given the price this was very disappointing.
No air conditioning or fan in the room and very little air flow so it was extremely hot and stuffy. We could not sleep at all. Given the price this was very disappointing.
6
Hernan
28 Feb 2025
·
Stayed 1 night
It is an ok place for the price, not bad, just cheap. Perfect if you just want to sleep and then head to the airport. It was a little bit confusing to find the right building. Not sure if it's always like that but there was no hot water for hours, yet, it worked very early in the morning. Internet is filtered and restricted so not good for some jobs. I could not work from there.
It is an ok place for the price, not bad, just cheap. Perfect if you just want to sleep and then head to the airport. It was a little bit confusing to find the right building. Not sure if it's always like that but there was no hot water for hours, yet, it worked very early in the morning. Internet is filtered and restricted so not good for some jobs. I could not work from there.
2
Mark
23 Aug 2023
·
Stayed 1 night
There was zero moving air. No air conditioning, no fan system, no ceiling fan or even a floor fan. Window did open but zero breeze. I could not stay the night. I was sweating even after a cold shower so I booked another hotel and left.
There was zero moving air. No air conditioning, no fan system, no ceiling fan or even a floor fan. Window did open but zero breeze. I could not stay the night. I was sweating even after a cold shower so I booked another hotel and left.
10
Brad
5 Jun 2024
·
Stayed 1 night
Clean, nice, very roomy.
Clean, nice, very roomy.
6
Lisa
26 Jul 2025
·
Stayed 1 night
We stayed one night in Zurich at the beginning of a 14-day tour through Europe and one night at the end of our trip. The first night we stayed at Swiss Star Zurich Airport and the last night we stayed around the corner at Zleep Hotel Zürich-Kloten. The cost difference was less than 10 euros and the difference was night and day. This place was run-down with no air conditioning. The place around the corner was new, efficient, with a staffed lobby, a bar and great working AC! the only reason I didn't rate it lower is because it felt safe and the bed was alright. But when I compare what you get for the money, I recommend you skip Swiss Star and head to Zleep Hotel.
We stayed one night in Zurich at the beginning of a 14-day tour through Europe and one night at the end of our trip. The first night we stayed at Swiss Star Zurich Airport and the last night we stayed around the corner at Zleep Hotel Zürich-Kloten. The cost difference was less than 10 euros and the difference was night and day. This place was run-down with no air conditioning. The place around the corner was new, efficient, with a staffed lobby, a bar and great working AC! the only reason I didn't rate it lower is because it felt safe and the bed was alright. But when I compare what you get for the money, I recommend you skip Swiss Star and head to Zleep Hotel.
6
Léonie
5 Mar 2025
·
Stayed 1 night
Kind of a weird place. The window was wide open when we arrived (on the first floor), so someone could have easily sneak in. The room was fine but near the door it smelled like cigarette. Same thing for the hallways. We were supposed to have info about the wifi in the room, but we found nothing. Luckily, I wrote an e-mail and got a fast answer. I guess it was fine for the one night we spent there. It’s very close to the airport, which is nice for travelers like us who just wanted a place to stay before our flight.
Kind of a weird place. The window was wide open when we arrived (on the first floor), so someone could have easily sneak in. The room was fine but near the door it smelled like cigarette. Same thing for the hallways. We were supposed to have info about the wifi in the room, but we found nothing. Luckily, I wrote an e-mail and got a fast answer. I guess it was fine for the one night we spent there. It’s very close to the airport, which is nice for travelers like us who just wanted a place to stay before our flight.
6
Ursula
30 Jul 2025
·
Stayed 2 nights
Facilities were basic, no kettle, hob didn't work...
Facilities were basic, no kettle, hob didn't work...
6
Crystal
19 Jun 2025
·
Stayed 1 night
Honestly, I would stay here if you have an early flight or need to get to the airport. The hotel is walkable to the airport which is nice, about 15-20 minutes. The hotel itself seemed very clean but the sheets had stains and the bed was not comfortable. The room was extremely hot which resulted us opening a window and allowed all the bugs in. The building is near other residents and it is very loud and you can hear everything that was happening outside so it was not quiet, especially since the window needed to be open or the room was stuffy. It’s about a 10 minute walk from the train station so if you need to go to Zurich proper it’s convenient. Only recommend staying here if you’re on a budget or need to get to the airport fast.
Honestly, I would stay here if you have an early flight or need to get to the airport. The hotel is walkable to the airport which is nice, about 15-20 minutes. The hotel itself seemed very clean but the sheets had stains and the bed was not comfortable. The room was extremely hot which resulted us opening a window and allowed all the bugs in. The building is near other residents and it is very loud and you can hear everything that was happening outside so it was not quiet, especially since the window needed to be open or the room was stuffy. It’s about a 10 minute walk from the train station so if you need to go to Zurich proper it’s convenient. Only recommend staying here if you’re on a budget or need to get to the airport fast.
6
Abubakarr
7 Dec 2024
·
Stayed 1 night
Very clean and tidy. Water cooker was absent when compared to the picture online
Very clean and tidy. Water cooker was absent when compared to the picture online
6
Alison
27 Aug 2024
·
Stayed 1 night
Quite a strange place. The room itself was fine; spacious and clean. The windows had been left open so there were mosquitos to contend with, there was a thermostat on the wall but it didn’t do anything. Access is through a self service point outside the front door, you check in with a code that is emailed to you then it shows the room code on the screen. The display is quite big and there is no privacy so there were some people stood around outside who could just see the code and as this is the access to the room, it didn’t feel very safe. Overpriced for what it was.
Quite a strange place. The room itself was fine; spacious and clean. The windows had been left open so there were mosquitos to contend with, there was a thermostat on the wall but it didn’t do anything. Access is through a self service point outside the front door, you check in with a code that is emailed to you then it shows the room code on the screen. The display is quite big and there is no privacy so there were some people stood around outside who could just see the code and as this is the access to the room, it didn’t feel very safe. Overpriced for what it was.
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AI-generated summary based on recent guest reviews
Service
Fully self-service; experiences range from smooth check-in to missing or incorrect codes, poor communication, and difficulty reaching support. Parking allocations and instructions are frequently unclear.
Related guest reviews
4
Liana
20 Jul 2025
·
Stayed 2 nights
The room itself was clean and the shower was nice, which we appreciated. However, there were a few issues that made our stay less comfortable. The window did not open, and there was no air conditioning or fan, which made the room very warm and stuffy. We also had trouble arranging parking, no one was available to contact, so we ended up having to park at a neighbouring hotel. Another downside was the lack of reception or any staff on-site. While the self-check-in process might work for some, we personally didn’t like the absence of staff, especially when we needed help. Overall, while the room was fine, the lack of ventilation, customer service, and proper parking made the experience disappointing.
The room itself was clean and the shower was nice, which we appreciated. However, there were a few issues that made our stay less comfortable. The window did not open, and there was no air conditioning or fan, which made the room very warm and stuffy. We also had trouble arranging parking, no one was available to contact, so we ended up having to park at a neighbouring hotel. Another downside was the lack of reception or any staff on-site. While the self-check-in process might work for some, we personally didn’t like the absence of staff, especially when we needed help. Overall, while the room was fine, the lack of ventilation, customer service, and proper parking made the experience disappointing.
6
Catriona
12 Jun 2025
·
Stayed 1 night
-I emailed multiple times asking for a parking space confirmation and heard nothing back. We lost about a hour trying to resolve the issue. -There’s no staff at the property to help with any issues. -The AC was non existent so we had a very sticky night! - The man working at the restaurant at the side of the property is fantastic and very kind.
-I emailed multiple times asking for a parking space confirmation and heard nothing back. We lost about a hour trying to resolve the issue. -There’s no staff at the property to help with any issues. -The AC was non existent so we had a very sticky night! - The man working at the restaurant at the side of the property is fantastic and very kind.
4
KANJANA
25 Jun 2025
·
Stayed 1 night
They did not communicate the full instructions on how to check in. They emailed me one code thats all. I emailed couple of times to ask the room number etc.No response . After a long day we reached there around 11.30pm and we have no idea which room or where to go. I called the hotel so many times and no One answered finally around 12:30 middle of the night one lady from the same building helped us on how to get in. There is no communication from this hotel. I will not return or recommend to anyone
They did not communicate the full instructions on how to check in. They emailed me one code thats all. I emailed couple of times to ask the room number etc.No response . After a long day we reached there around 11.30pm and we have no idea which room or where to go. I called the hotel so many times and no One answered finally around 12:30 middle of the night one lady from the same building helped us on how to get in. There is no communication from this hotel. I will not return or recommend to anyone
6
Jennifer R
5 Jun 2025
·
Stayed 1 night
Our stay at Swiss Star Hotel was okay overall, but there were several disappointing aspects. The check-in process had a bit of a learning curve, but we eventually figured it out. One major frustration was the lack of a way to contact anyone for help — the number provided didn’t work on our international phones, which left us feeling pretty stuck. The room itself was clean enough, but the patio had broken glass scattered all over it, making it completely unusable. The building in general felt a bit run down and dirty, which didn’t match the expectations set by the listing. Another big letdown was the parking situation. One of the reasons I booked this hotel was because parking was listed as available, but there was none for our stay. We ended up parking at a nearby hotel, which worked out, but it wasn’t ideal. It’s an affordable option close to the airport, and for that reason, it served its purpose — but I wouldn’t recommend it to others.
Our stay at Swiss Star Hotel was okay overall, but there were several disappointing aspects. The check-in process had a bit of a learning curve, but we eventually figured it out. One major frustration was the lack of a way to contact anyone for help — the number provided didn’t work on our international phones, which left us feeling pretty stuck. The room itself was clean enough, but the patio had broken glass scattered all over it, making it completely unusable. The building in general felt a bit run down and dirty, which didn’t match the expectations set by the listing. Another big letdown was the parking situation. One of the reasons I booked this hotel was because parking was listed as available, but there was none for our stay. We ended up parking at a nearby hotel, which worked out, but it wasn’t ideal. It’s an affordable option close to the airport, and for that reason, it served its purpose — but I wouldn’t recommend it to others.
2
Andrew
8 Jun 2025
·
Stayed 1 night
No check in person. Did via emails and codes which was wrong. Aided by some people staying there. Spoke with agent eventually was bombarded with codes (all wrong) finally got an email with me code which was correct. Avoid !
No check in person. Did via emails and codes which was wrong. Aided by some people staying there. Spoke with agent eventually was bombarded with codes (all wrong) finally got an email with me code which was correct. Avoid !
6
MURAT
16 May 2025
·
Stayed 1 night
Check in was a nightmare. Its self check in and requires a code which wasn’t sent by the hotel and we had trouble while entering. The room was clean and tidy except the room service entered the door without even knocking on properly.
Check in was a nightmare. Its self check in and requires a code which wasn’t sent by the hotel and we had trouble while entering. The room was clean and tidy except the room service entered the door without even knocking on properly.
6
Francis
5 Jan 2024
·
Stayed 1 night
You get exactly what you pay for with this hotel rental. There are no frills. You need to read the welcome emails carefully and confirm before you come. When you get to the building make sure you use the touchpad in your native language. If you do that, all the instructions after that are simple, straightforward and very easy to follow. If you don’t do that, like I did and get the instructions in a different language, check-in becomes more difficult. Room is clean and simple. My only complaint about the facilities is that it’s probably time to do a little maintenance on the shower handle that doesn’t stay up as a shower and you have to use it as wand. Other than that it was fantastic.
You get exactly what you pay for with this hotel rental. There are no frills. You need to read the welcome emails carefully and confirm before you come. When you get to the building make sure you use the touchpad in your native language. If you do that, all the instructions after that are simple, straightforward and very easy to follow. If you don’t do that, like I did and get the instructions in a different language, check-in becomes more difficult. Room is clean and simple. My only complaint about the facilities is that it’s probably time to do a little maintenance on the shower handle that doesn’t stay up as a shower and you have to use it as wand. Other than that it was fantastic.
2
David
13 Apr 2025
·
Stayed 2 nights
Automatic checkin had failed and it took 20mins to even get to talk to someone on the phone by which time there was a queue of frustrated customers. Window shutters in my room had failed meaning I got no natural light. Promised to be fixed but wasn’t. Had these things not happened it’s would be a good option at ZRH if you don’t mind an easy 20min walk (although parts are not lit at night). Room itself was clean and well equipped.
Automatic checkin had failed and it took 20mins to even get to talk to someone on the phone by which time there was a queue of frustrated customers. Window shutters in my room had failed meaning I got no natural light. Promised to be fixed but wasn’t. Had these things not happened it’s would be a good option at ZRH if you don’t mind an easy 20min walk (although parts are not lit at night). Room itself was clean and well equipped.
2
Romina
25 Aug 2023
·
Stayed 1 night
The check-in machine is outside the building, and sometimes it doesn’t work, so it’s impossible to get in unless someone opens from the inside. I tried to call the service number, but they never answered.
The check-in machine is outside the building, and sometimes it doesn’t work, so it’s impossible to get in unless someone opens from the inside. I tried to call the service number, but they never answered.
2
Kamar
4 May 2024
·
Stayed 1 night
Incomplete building entry instructions: "Enter the 5-digit code in the terminal at the entrance of building #24 to receive your access code and apartment number." (1) First you have to click on the link on their confirmation email, enter your data, and obtain a 5-digit Key Code. (2) At the building entrance, you enter your last name and Key Code on the a large touch-screen wall terminal, and obtain a 6-digit Access Code and your assigned Room Number. (3) The Access Code must be entered on a small black box quite sperate from the wall terminal to open the main door of the building. (4) The Access Code must also be entered on a small device outside your room to open the door (5) There is a plastic “entry key” in the room that is of no use.
Incomplete building entry instructions: "Enter the 5-digit code in the terminal at the entrance of building #24 to receive your access code and apartment number." (1) First you have to click on the link on their confirmation email, enter your data, and obtain a 5-digit Key Code. (2) At the building entrance, you enter your last name and Key Code on the a large touch-screen wall terminal, and obtain a 6-digit Access Code and your assigned Room Number. (3) The Access Code must be entered on a small black box quite sperate from the wall terminal to open the main door of the building. (4) The Access Code must also be entered on a small device outside your room to open the door (5) There is a plastic “entry key” in the room that is of no use.
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AI-generated summary based on recent guest reviews
Location
Convenient for Zurich Airport: roughly 10–20 minutes on foot or a short bus ride, with public transport nearby. Some guests found routes poorly lit at night and preferred not to walk late.
Related guest reviews
8
Frank
21 May 2024
·
Stayed 1 night
Wir hatten diese Unterkunft gebucht da unser Flug am nächsten morgen frühzeitig ab Zürich Airport ging ! Perfekte Lage - zu Fuß - 15 Minuten zu Fuß! Besser geht es zu diesem Preis nicht
Wir hatten diese Unterkunft gebucht da unser Flug am nächsten morgen frühzeitig ab Zürich Airport ging ! Perfekte Lage - zu Fuß - 15 Minuten zu Fuß! Besser geht es zu diesem Preis nicht
8
Binyamin
27 May 2025
·
Stayed 1 night
Great value, only 10 minutes walking from the airport, thank you
Great value, only 10 minutes walking from the airport, thank you
8
Chantal
16 Jul 2024
·
Stayed 1 night
Very easy checking, very close to the bus station, 10 minutes bus ride to the airport. I would really recommend this accommodation due to closeness of the bus station and airport.
Very easy checking, very close to the bus station, 10 minutes bus ride to the airport. I would really recommend this accommodation due to closeness of the bus station and airport.
8
Hans Rudolf
8 Mar 2025
·
Stayed 2 nights
The mobile reception is bad, wifi works intermittent The check in is located outside where everyone can see the room and key numbers. Should be located more private Apart of that stay was good, close to shops and airport
The mobile reception is bad, wifi works intermittent The check in is located outside where everyone can see the room and key numbers. Should be located more private Apart of that stay was good, close to shops and airport
10
Binyamin
17 May 2025
·
Stayed 1 night
Some rooms are freshly removed very clean and pleasant. It's walking distance to airport which is very convenient. Good value for Zurich
Some rooms are freshly removed very clean and pleasant. It's walking distance to airport which is very convenient. Good value for Zurich
8
Erick
13 Feb 2023
·
Stayed 1 night
It was a nice one night stay. It wasn't bad actually except I got confused with code to check in, good thing 2 tenants help me and assist me to get through and get the code. They don't have a reception actually its just a email code that works but the room was nice and very clean its kinda hot in the room so I open my sliding door but everything was Ok. And its walkable to the airport like it took me for just 15 minutes walk. I will definitely come back next time for my trip to Zurich.
It was a nice one night stay. It wasn't bad actually except I got confused with code to check in, good thing 2 tenants help me and assist me to get through and get the code. They don't have a reception actually its just a email code that works but the room was nice and very clean its kinda hot in the room so I open my sliding door but everything was Ok. And its walkable to the airport like it took me for just 15 minutes walk. I will definitely come back next time for my trip to Zurich.
10
Binyamin
27 May 2025
·
Stayed 1 night
Great value right by the airport, budget price
Great value right by the airport, budget price
6
Crystal
19 Jun 2025
·
Stayed 1 night
Honestly, I would stay here if you have an early flight or need to get to the airport. The hotel is walkable to the airport which is nice, about 15-20 minutes. The hotel itself seemed very clean but the sheets had stains and the bed was not comfortable. The room was extremely hot which resulted us opening a window and allowed all the bugs in. The building is near other residents and it is very loud and you can hear everything that was happening outside so it was not quiet, especially since the window needed to be open or the room was stuffy. It’s about a 10 minute walk from the train station so if you need to go to Zurich proper it’s convenient. Only recommend staying here if you’re on a budget or need to get to the airport fast.
Honestly, I would stay here if you have an early flight or need to get to the airport. The hotel is walkable to the airport which is nice, about 15-20 minutes. The hotel itself seemed very clean but the sheets had stains and the bed was not comfortable. The room was extremely hot which resulted us opening a window and allowed all the bugs in. The building is near other residents and it is very loud and you can hear everything that was happening outside so it was not quiet, especially since the window needed to be open or the room was stuffy. It’s about a 10 minute walk from the train station so if you need to go to Zurich proper it’s convenient. Only recommend staying here if you’re on a budget or need to get to the airport fast.
10
aristotle
2 Aug 2024
·
Stayed 1 night
property is quiet, accessible to transportation, clean and good space and close to airport
property is quiet, accessible to transportation, clean and good space and close to airport
10
Anne
22 May 2024
·
Stayed 1 night
hôtel très pratique, situé à 20 min à pieds environ de l’aéroport. On y accède facilement par la piste cyclable. Pas de personnel ni de réception. On reçoit un code que l’on tape sur une borne qui nous donne ensuite le code de la chambre. C’est un peu impersonnel mais pour la zone de l’aéroport c’est amplement suffisant.
hôtel très pratique, situé à 20 min à pieds environ de l’aéroport. On y accède facilement par la piste cyclable. Pas de personnel ni de réception. On reçoit un code que l’on tape sur une borne qui nous donne ensuite le code de la chambre. C’est un peu impersonnel mais pour la zone de l’aéroport c’est amplement suffisant.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
6
Michael
6 Mar 2023
·
Stayed 1 night
Very close to airport. Check-in ok, not seamless. Building hallways had a cooking smell. Grocery nearby. Ok for one night, early am flight. Low water pressure. Very narrow twin beds.
Very close to airport. Check-in ok, not seamless. Building hallways had a cooking smell. Grocery nearby. Ok for one night, early am flight. Low water pressure. Very narrow twin beds.
6
Catriona
12 Jun 2025
·
Stayed 1 night
-I emailed multiple times asking for a parking space confirmation and heard nothing back. We lost about a hour trying to resolve the issue. -There’s no staff at the property to help with any issues. -The AC was non existent so we had a very sticky night! - The man working at the restaurant at the side of the property is fantastic and very kind.
-I emailed multiple times asking for a parking space confirmation and heard nothing back. We lost about a hour trying to resolve the issue. -There’s no staff at the property to help with any issues. -The AC was non existent so we had a very sticky night! - The man working at the restaurant at the side of the property is fantastic and very kind.
10
MEGUMI
17 May 2025
·
Stayed 1 night
It was a walking distance from the airport And there was a place to eat next the building I just needed a overnight stay The review was not very good that I don’t know why Like I said that I just needed a night stay It was very good hotel I will stay there if I go back to the Swiss land
It was a walking distance from the airport And there was a place to eat next the building I just needed a overnight stay The review was not very good that I don’t know why Like I said that I just needed a night stay It was very good hotel I will stay there if I go back to the Swiss land
8
jacqueline
15 Jul 2024
·
Stayed 3 nights
It wasn't very clear, how to check out. The bathroom curtain was moldy! The dining options nearby are decent enough. The TV has alot of blank channels, & other broken channels. Most functional channels are either French or German. Only 1 keycard, wifi login was rather difficult. People smoking in the doorway was awful! No hand soap or sanitizer. The outlets were a bit confusing at 1st, but the EU adapters still work fine. The kitchen was fine, the bathroom toilet has issues flushing! There's no way to blind the windows at night. The pillows sucked!!
It wasn't very clear, how to check out. The bathroom curtain was moldy! The dining options nearby are decent enough. The TV has alot of blank channels, & other broken channels. Most functional channels are either French or German. Only 1 keycard, wifi login was rather difficult. People smoking in the doorway was awful! No hand soap or sanitizer. The outlets were a bit confusing at 1st, but the EU adapters still work fine. The kitchen was fine, the bathroom toilet has issues flushing! There's no way to blind the windows at night. The pillows sucked!!
10
Alan
14 Jun 2024
·
Stayed 1 night
It was a 20 minute walk on hiking trails from the Service Center at Zurich airport where I securely store my checked bags overnight. Many travelers, locals and flight personnel using this walking route. Clean and safe area. Many kind local residents in this area. Lots of local restaurants. I had dinner next to a tree lined stream listening to birds at dinner at the facility. Highly recommended
It was a 20 minute walk on hiking trails from the Service Center at Zurich airport where I securely store my checked bags overnight. Many travelers, locals and flight personnel using this walking route. Clean and safe area. Many kind local residents in this area. Lots of local restaurants. I had dinner next to a tree lined stream listening to birds at dinner at the facility. Highly recommended
8
Jasmina
27 Jul 2023
·
Stayed 1 night
This is a bare bones hotel room, which is fine if this is what you need. There is no reception area and you check in on a kiosk. There aren’t even drinking cups or glasses provided for water-like I said, basic and just the essentials. Check in was easy on the kiosk and the space was clean and accommodating. I didn’t realize the room didn’t have AC but thankfully in Zurich it doesn’t get hot in July. We opened the window and cooled the room off with no problem. The hotel is very close to the bus and we used it to get around the city and to the airport. Overall good place to rest your head for the night.
This is a bare bones hotel room, which is fine if this is what you need. There is no reception area and you check in on a kiosk. There aren’t even drinking cups or glasses provided for water-like I said, basic and just the essentials. Check in was easy on the kiosk and the space was clean and accommodating. I didn’t realize the room didn’t have AC but thankfully in Zurich it doesn’t get hot in July. We opened the window and cooled the room off with no problem. The hotel is very close to the bus and we used it to get around the city and to the airport. Overall good place to rest your head for the night.
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AI-generated summary based on recent guest reviews
8
Vegard
27 Dec 2025
·
Stayed 1 night
Practical stay near the airport
Practical stay near the airport
10
Aled
19 Sept 2025
·
Stayed 1 night
Great hotel close to airport
Great hotel close to airport
8
Kathryn
1 Sept 2025
·
Stayed 1 night
The hotel was in a very loud area, the room was hot and stuffy and the window was over a very loud bar playing loud music all night. There was no airflow or fan. The room itself was clean and the bed was comfortable. There are no amenities not even soap to wash your hands after the toilet which just made me worry about all the fecal matter that might be lurking around the hotel. The halls were dingy and the carpets were very dirty. Overall I would not stay here again and it was the worse hotel experience I have had in years. It would have been better and more restful and cheaper to just stay at the airport.
The hotel was in a very loud area, the room was hot and stuffy and the window was over a very loud bar playing loud music all night. There was no airflow or fan. The room itself was clean and the bed was comfortable. There are no amenities not even soap to wash your hands after the toilet which just made me worry about all the fecal matter that might be lurking around the hotel. The halls were dingy and the carpets were very dirty. Overall I would not stay here again and it was the worse hotel experience I have had in years. It would have been better and more restful and cheaper to just stay at the airport.
4
Amy
8 Aug 2025
·
Stayed 1 night
The property also has apartments in it, the neighbors were smoking marijuana in their underwear right outside our patio. Felt unsafe to leave the patio door open. Very shabby rooms, broken appliances and in need of a deep cleaning.
The property also has apartments in it, the neighbors were smoking marijuana in their underwear right outside our patio. Felt unsafe to leave the patio door open. Very shabby rooms, broken appliances and in need of a deep cleaning.
6
Ursula
30 Jul 2025
·
Stayed 2 nights
Facilities were basic, no kettle, hob didn't work...
Facilities were basic, no kettle, hob didn't work...
FAQs about Swiss Star Zurich Airport - Self Check-In
Is parking available at the property?
Parking is available on-site at the property, but it is limited. No reservation is required.
What are the standard check-in and check-out times?
The standard check-in time is 14:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.
Where is the property located in relation to key landmarks?
The property is located at Obstgartenstrasse 24, 8302 Kloten, Switzerland, which is conveniently situated near Zurich Airport, making it easily accessible for travelers.
Are children allowed at the property?
Children are welcome at the property, and they can stay for free up to a certain age.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: 166.33993645184327USD
- 2026-09-23: 190.27484839892577USD
- 2026-09-24: 118.83504468255614USD
- 2026-09-25: 129.31765621920778USD
- 2026-09-26: 118.40424871911621USD
- 2026-09-27: 89.10656889834594USD
- 2026-09-28: 98.75825859576416USD
- 2026-09-29: 99.42745510665894USD
- 2026-09-30: 102.05749371881103USD
- 2026-10-01: 100.38082150708007USD
- 2026-10-02: 99.0776746338501USD
- 2026-10-03: 100.36637722320556USD
- 2026-10-04: 88.59176204562378USD
- 2026-10-05: 98.17373667764282USD
- 2026-10-06: 98.65321878533935USD
- 2026-10-07: 100.38082150708007USD
- 2026-10-08: 99.0776746338501USD
- 2026-10-09: 98.99357641516113USD
- 2026-10-10: 100.38082150708007USD
- 2026-10-11: 88.77843738546753USD
- 2026-10-12: 100.38082150708007USD
- 2026-10-13: 100.38082150708007USD
- 2026-10-14: 98.99097399884033USD
- 2026-10-15: 98.93417495269776USD
- 2026-10-16: 100.38082150708007USD
- 2026-10-17: 98.17373667764282USD
- 2026-10-18: 89.5898498352356USD
- 2026-10-19: 98.01882304302978USD
- 2026-10-20: 98.89864061709595USD
- 2026-10-21: 98.01882304302978USD
- 2026-10-22: 100.38082150708007USD
- 2026-10-23: 100.38082150708007USD
- 2026-10-24: 99.0776746338501USD
- 2026-10-25: 90.64015187713623USD
- 2026-10-26: 98.65321878533935USD
- 2026-10-27: 99.0776746338501USD
- 2026-10-28: 98.88786416830445USD
- 2026-10-29: 100.38082150708007USD
- 2026-10-30: 98.93417495269776USD
- 2026-10-31: 99.0776746338501USD
- 2026-11-01: 90.64015187713623USD
- 2026-11-02: 100.38082150708007USD
- 2026-11-03: 100.38082150708007USD
- 2026-11-04: 100.38082150708007USD
- 2026-11-05: 100.38082150708007USD
- 2026-11-06: 99.06686325329589USD
- 2026-11-07: 98.93417495269776USD
- 2026-11-08: 89.44252512606812USD
- 2026-11-09: 100.38082150708007USD
- 2026-11-10: 100.38082150708007USD
- 2026-11-11: 100.38082150708007USD
- 2026-11-12: 100.38082150708007USD
- 2026-11-13: 100.38082150708007USD
- 2026-11-14: 98.80720672824097USD
- 2026-11-15: 89.42352224716187USD
- 2026-11-16: 100.38082150708007USD
- 2026-11-17: 100.38082150708007USD
- 2026-11-18: 99.0776746338501USD
- 2026-11-19: 99.41586649438476USD
- 2026-11-20: 100.38082150708007USD
- 2026-11-21: 100.38082150708007USD
- 2026-11-22: 90.64015187713623USD
Check-in time starts at14:00Check-out time ends at11:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CHF 10 per pet, per night; Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.Information provided by the property may be translated using automated translation tools. If guests have not received the check-in instructions they are required to contact this property prior to arrival to arrange check-in.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Popular amenities
Parking
Non-smoking rooms
Family room
Hiking
Express check-in/check-out
Self laundry
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Activities
Hiking
Services
Express check-in/check-out
Self laundry
General
Non-smoking rooms
Family room