Name: Red Roof Inn & Suites Lake Charles
Address: 269 Highway 397, Lake Charles, Louisiana, United States of America, Lake Charles, Louisiana, US
Price range: $80–$108 per night
Rating: 7.95

What guests think

At Red Roof Inn & Suites Lake Charles, many travelers highlight clean, spacious rooms, friendly staff, and pet-friendly value, while noting trade-offs like a very basic breakfast, intermittent noise from trains or guests, and occasional maintenance or odor issues.

Rooms are generally comfortable with strong air conditioning and some updates, but several reviews mention thin walls, low water pressure, and spotty Wi-Fi. The location is convenient to I-10 and a short drive to casinos and a few nearby eateries, though it sits outside central Lake Charles. Amenities are basic; reports include a small or busy parking lot, a sometimes murky pool, and occasional facility downtime. Expect a simple budget stay with friendly service and modest trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Reviews mention a small or tight parking lot (some note well-lit areas), a pool with mixed upkeep, and occasional outages or closures, plus useful extras like ice and laundry machines.

Related guest reviews

8

Michael

Aug 14, 2025

·

Stayed 10 nights

The room were kept clean, ac was very cold and was quiet for the most part. The only issue I saw was the pool looked murky and unbalanced with chemicals

8

Daphne

Aug 21, 2025

·

Stayed 1 night

Great stay for quick trip. Close to casinos. Don’t recommend pool!!!

10

AnGeLa

Jun 10, 2025

·

Stayed 1 night

Clean, quiet, friendly staff, no weird smell, hot water, best Red Roof Inn I've ever seen. Coffee wasn't bad either but i carry my own cream. Nice ice machine, washers and dryers. No basket people wandering in parking lot. A gem in an ocean of mediocre casino plastic smelly places.

8

Patricia

May 17, 2025

·

Stayed 1 night

Did not like the fact that there are not enough parking spaces when the hotel is full. Would make the place so much better if you fix that problem

10

Marguerite

Mar 1, 2024

·

Stayed 2 nights

Car windows were messed with. Got a notification on cell phone at 2am. One car always had individuals sitting in the car with car running. Just didn't seem too safe.

8

Vance

Apr 21, 2024

·

Stayed 3 nights

Parking lot is too small

8

latisha

Jul 8, 2025

·

Stayed 2 nights

The employees were all very nice, nice pool and my room was clean.. I did see a few roaches so I hope they get an exterminator soon but other than that very nice place to stay at

10

Thomas

Oct 12, 2025

·

Stayed 1 night

Parking was well lit up and safe. Room was big and clean, beds were comfortable. Bathrooms very clean with large shower. Small continental breakfast was included and is pet friendly - great value for the price.

8

Donna R

Jun 19, 2025

·

Stayed 1 night

The property was nice. It is close to Hwy 10 and there is road construction right there. The elevator wasn’t working correctly so we were moved to a room on the first floor. The room was nice but noisy from doors slamming shut and loud guests. The water in the shower did not have much water pressure. We had a walk in shower but prefer a bathtub. The beds were comfortable. The air conditioning worked well. We didn’t use the outdoor pool but there were guests using it and it looked ok. Breakfast consisted of cold cereals, toast, brownies, instant oatmeal and make your own waffles. The waffle iron wasn’t working correctly and only browned on one side. The guests were flipping the waffles over to cook on the second side. Coffee, tea, Tang and milk were available. The employees were exceptional. There is a small casino across the street if you are into gambling. There is a Mexican restaurant right across the street and it was pretty good but the ice tea was questionable. The area near the hotel was fine. I would probably stay there again.

10

Anne

Jan 7, 2024

·

Stayed 1 night

Would have loved a heads up that the fitness center was closed.

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Cleanliness

Many guests report very clean rooms and recent updates. However, recurring complaints mention musty or mildew odors, occasional pests, and pockets of mold or grime.

Related guest reviews

10

Misty

Aug 6, 2025

·

Stayed 1 night

Very clean

4

Sheetal

Jun 19, 2025

·

Stayed 1 night

There were cockroaches and the breakfast was not very good

2

lydia

Dec 28, 2024

·

Stayed 1 night

Black mold was in the roof of the shower of the room I had to pay for a second time cuz they over booked

2

John

Jul 4, 2025

·

Stayed 1 night

Could not stay in the room due to the smell of mildew odor strong. Front desk said there was no other room available with two beds. The entire hotel was booked.

10

Daniel

May 29, 2025

·

Stayed 1 night

Super clean and I even felt clean when laying down for the night. The rooms were nice and the beds were clean as well. Definitely recommend.

10

Cynthia

Dec 4, 2025

·

Stayed 1 night

We enjoyed our stay the room was very clean and spacious. The shower was perfect for my handicap husband. The staff was very courteous and helpful.

2

Megan

Jun 15, 2025

·

Stayed 1 night

Our room smelled of mold and mildew terribly from the bathroom where it was highly and obviously visible. Bathroom filled with gnats upon arrival. The bed was not bad but the pillows need a major upgrade. The furniture looked refurbished and nasty and the refrigerator was not cold!

2

Devin

Feb 13, 2024

·

Stayed 1 night

Filthy, smells like mold

10

Heaven

Nov 10, 2024

·

Stayed 1 night

Spacious rooms, continental breakfast, comfy bed, well lit parking, clean, newly renovated. This has got to be the cleanest hotel I have ever seen.

10

William

Dec 5, 2025

·

Stayed 2 nights

Room was very clean. My grandaughter enjoyed her own big bed.

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Rooms

Rooms are generally spacious with comfortable beds and strong air conditioning; some accessible walk-in showers are praised. Noise from nearby trains or other guests is common, and several reviews note low water pressure, thin walls, and unreliable Wi-Fi.

Related guest reviews

10

Tianna

Jul 4, 2024

·

Stayed 1 night

This Red Roof exceeded my expectations. The room we stayed in was large and very well cleaned. Only complaint was that it was a little noisy because the walls are paper thin and the milk at the free breakfast was expired but management changed it immediately. Just think food quality should be checked before putting it out. Anyways great for one night and it was a perfect affordable option for us traveling with two dogs.

8

michael

Mar 24, 2024

·

Stayed 1 night

Clean place for a quick overnight stay. WiFi is pretty bad and shower pressure a little low. Otherwise property was clean and next to interstate

6

Sarah

Feb 6, 2024

·

Stayed 1 night

The room was clean from what we could see but if you want to be woken up by trains blowing their horns at ALL hours of the night this is the spot. It was impossible to sleep even with earplugs I would drift off and be scared awake by a train horn which is right behind the hotel. Area around was just okay not a place you’d want to stroll around.

6

Megan

Mar 20, 2023

·

Stayed 1 night

shower water pressure and temp were not great. The Hotel is so loud without carpet you can hear a pin drop outside the door. Need sound proofing.

4

Mark

Jul 30, 2024

·

Stayed 1 night

The tv and bed were nice, a/c was cold. Wi-Fi was bad. All 3 devices had issues with connections and speed. No streaming. Front desk just says to disconnect and reconnect, would not offer anything else. Shower had low flow. Had two beetles in the br, two more in hall. At least they weren’t roaches.

6

Jenna

Jun 23, 2025

·

Stayed 1 night

The shower door came off its hinges when I went to get out (large glass door), and the soap was out in the shower dispenser. But it was clean, comfortable, cool air, and got the job done.

8

Donna R

Jun 19, 2025

·

Stayed 1 night

The property was nice. It is close to Hwy 10 and there is road construction right there. The elevator wasn’t working correctly so we were moved to a room on the first floor. The room was nice but noisy from doors slamming shut and loud guests. The water in the shower did not have much water pressure. We had a walk in shower but prefer a bathtub. The beds were comfortable. The air conditioning worked well. We didn’t use the outdoor pool but there were guests using it and it looked ok. Breakfast consisted of cold cereals, toast, brownies, instant oatmeal and make your own waffles. The waffle iron wasn’t working correctly and only browned on one side. The guests were flipping the waffles over to cook on the second side. Coffee, tea, Tang and milk were available. The employees were exceptional. There is a small casino across the street if you are into gambling. There is a Mexican restaurant right across the street and it was pretty good but the ice tea was questionable. The area near the hotel was fine. I would probably stay there again.

8

Kristin L

Aug 18, 2024

·

Stayed 1 night

Clean and pet friendly (no extra charge for the dog!). We crashed here while traveling. Beds were a little wobbly/uncomfortable. Room was very clean! Bathroom getting some wear and tear but all in all great value.

4

Diana

Mar 31, 2024

·

Stayed 1 night

Found underwear that was not ours in the room. Absolutely no sound proofing in rooms. Very noisy. On plus side bed was comfy

6

Glenn

May 5, 2025

·

Stayed 1 night

This is not a quiet place to stay. A lot of guests noise and dogs barking. Breakfast is almost nonexistent. If you only want a bed, bring your ear plugs.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and welcoming, with smooth check-ins. A minority report rude interactions, slow or inflexible issue handling, and uneven enforcement of quiet hours.

Related guest reviews

4

Lisa

Jun 24, 2025

·

Stayed 2 nights

Very rude

10

carly

Mar 4, 2023

·

Stayed 2 nights

Ma Pat is an amazing Manager and went above and beyond for us. Thank you!

8

Robert

Oct 6, 2025

·

Stayed 2 nights

Very clean and had great staff.

6

Danny

Mar 10, 2025

·

Stayed 2 nights

The property manager needs to enforce the quiet hours. We got to the hotel at 2am to check in and there was a group of people on the parking lot drinking and hanging out. No big deal, but they let their kids run around the parking lot screaming. Of coarse they were below where my room was. This happened until after 3am. Next night was raining to they took it to the breakfast area with their beer. This time the kids decided to play in the hall. Had to turn the tv on to drown out the noise, but the remote didn't work right. The room was comfortable and the ac was cool. The bed was comfotable

10

Amy

Jun 25, 2025

·

Stayed 2 nights

The front desk woman was an amazing person I didn't catch her name but I checked in late and she made me feel so welcomed and she brightened my night.

2

Jami

May 3, 2025

·

Stayed 1 night

The staff was completely rude during my entire stay. I will never book at this place again

10

Amy

Aug 19, 2025

·

Stayed 4 nights

Absolutely love the staff !! Always helpful and friendly !!

10

Cynthia

Dec 4, 2025

·

Stayed 1 night

We enjoyed our stay the room was very clean and spacious. The shower was perfect for my handicap husband. The staff was very courteous and helpful.

2

Cheryl James

Aug 8, 2025

·

Stayed 1 night

My husband had a fall injuring himself Cut his wrist on a broken handle on the fire extinguisher case I reported it and they told me to clean up his blood, or get out!

10

John

Aug 17, 2025

·

Stayed 4 nights

Staff are awesome very helpful place is extremely clean. I definitely recommend this place.

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Location

Convenient to I-10 with casinos and a Mexican restaurant within a short drive or walk. Several note it sits outside central Lake Charles, so reaching more dining or attractions requires a drive.

Related guest reviews

10

Keisha

Jun 4, 2025

·

Stayed 1 night

good location

10

Tiffany

Sep 1, 2025

·

Stayed 2 nights

Very clean room, comfortable bed, cold air conditioning, convenient location for going meet friends at Yogi Bear park. Staff was very friendly. Casinos next door. Mexican restaurant within walking distance. Breakfast was limited but filled our bellies to start our day. (Cereal, waffles, toast, oatmeal)

8

Daphne

Aug 21, 2025

·

Stayed 1 night

Great stay for quick trip. Close to casinos. Don’t recommend pool!!!

8

Gordon

Sep 4, 2025

·

Stayed 1 night

The room was neat and clean, but like many less expensive hotels, lacked a few things. For example, there was no facial tissue, only tiny amounts of soap, a minimal coffee maker with enough coffee for only two weak cups, and no freezer in the fridge. Though there is a Mexican restaurant across the street, the hotel is far away from the main parts of town and requires quite a drive to find other eating options.

10

Casey

Jun 5, 2025

·

Stayed 1 night

Easy check in with friendly staff. My room was clean and I felt safe…. Very nice access on and off the highway when traveling!

6

Karen

Sep 24, 2023

·

Stayed 1 night

There was absolutely zero soap in the room, not even to wash my hands. Hallways have a loud echo so when people are walking down the hall in the middle of the night talking, it is very loud. Bed was clean and comfortable. AC worked well. Address shows that it’s in Lake Charles but it’s outside of Lake Charles proper.

10

Walter

Dec 27, 2023

·

Stayed 1 night

Location to I10

8

MaryAnn

Dec 13, 2022

·

Everything was fine, enjoyed the Mexican restaurant across the street. Wished it was closer to the bigger casinos.

10

Kevin

Mar 15, 2025

·

Stayed 1 night

Quick and close to i10

8

Elizabeth

Apr 7, 2024

·

Stayed 1 night

Its about 10 mins away from the casino.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited continental—typically waffles, cereal, toast, oatmeal, and basic beverages—with few or no protein options. Multiple reviews mention items running out or equipment issues; a few guests found it acceptable for a quick start.

Related guest reviews

8

Kimberly

Dec 31, 2024

·

Stayed 1 night

Breakfast was not great. Just waffles and cereal. Coffee was below my liking. OJ was cheap sunny d.

8

Giancarlo

Oct 12, 2024

·

Stayed 5 nights

I recently stayed at this hotel and, unfortunately, my experience was below satisfactory. The cleanliness of the room was quite poor. One of the towels had mucus on it, and the rest of the towels seemed dusty. This was very off-putting and made me question the overall hygiene standards of the hotel. The breakfast was also disappointing. It consisted mainly of carbohydrates with no protein options, although the coffee was decent. Additionally, I believe I was overcharged compared to the price listed on Hotels.com, but I was too exhausted from my trip to dispute it at the time. On a positive note, the staff were generally friendly and helpful, which was a small consolation in an otherwise unsatisfactory stay.

8

AMANDA

Dec 13, 2025

·

Stayed 1 night

Very clean and spacious room. Staff were friendly as well. Lots of parking and pet friendly although not much green space for dogs. Breakfast was a big disappointment with very limited options.

8

Alejandro

Apr 14, 2024

·

Stayed 1 night

Exactly what I paid for, great hotel to arrive at 9pm, get some sleep in a clean place and leave by 7am to continue driving. Nothing more, nothing less. Breakfast included but a pretty lame one.

4

Linda

Dec 22, 2025

·

Stayed 1 night

"Breakfast" was a choice of sliced bread, packets of oatmeal or grits, one waffle machine, and powdered juice mixes. No fruit, no bagels, no protein, no yogurt, no cereal, no milk...crappy. Rooms were okay, the back door to the hotel did not lock and stayed accessible to anyone the entire night. We will NOT stay here again!

10

Charlette

Mar 11, 2024

·

Stayed 2 nights

The customer service was extremely excellent. The rooms were really nice and clean. The breakfast was good and hot.

8

Donna R

Jun 19, 2025

·

Stayed 1 night

The property was nice. It is close to Hwy 10 and there is road construction right there. The elevator wasn’t working correctly so we were moved to a room on the first floor. The room was nice but noisy from doors slamming shut and loud guests. The water in the shower did not have much water pressure. We had a walk in shower but prefer a bathtub. The beds were comfortable. The air conditioning worked well. We didn’t use the outdoor pool but there were guests using it and it looked ok. Breakfast consisted of cold cereals, toast, brownies, instant oatmeal and make your own waffles. The waffle iron wasn’t working correctly and only browned on one side. The guests were flipping the waffles over to cook on the second side. Coffee, tea, Tang and milk were available. The employees were exceptional. There is a small casino across the street if you are into gambling. There is a Mexican restaurant right across the street and it was pretty good but the ice tea was questionable. The area near the hotel was fine. I would probably stay there again.

8

Kennedy

Mar 16, 2025

·

Stayed 1 night

The rooms are clean and comfortable, the staff is decent. The continental breakfast is the worse thing about this property. The property is super convenient to where I am visiting so I have stayed thee half a dozen times. I sometimes choose a less convenient hotel for a breakfast with more and better choices of breakfast items. They usually have waffles, cereal, juice, milk, and coffee. That’s it.

10

Sam

Oct 18, 2024

·

Stayed 1 night

Breakfast not so much

8

Robert

Apr 4, 2025

·

Stayed 1 night

Good room for the price. Room a littie dated, but clean. Breakfast was very basic.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$76
March	$81
April	$76
May	$81
June	$78
July	$79
August	$78
September	$66
October	$67
November	$67
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $108	19 $93
20 $81	21 $81	22 $81	23 $81	24 $81	25 $80	26 $81
27 $81	28 $81	29 $81	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $81	3 $81
4 $81	5 $81	6 $81	7 $81	8 $81	9 $81	10 $81
11 $81	12 $81	13 $81	14 $81	15 $81	16 $81	17 $81
18 $81	19 $81	20 $81	21 $81	22 $81	23 $81	24 $81
25 $81	26 $81	27 $81	28 $81	29 $81	30 $81	31 $81

Red Roof Inn & Suites Lake Charles

Prices for Red Roof Inn & Suites Lake Charles

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed

Superior Room, 1 King Bed, Accessible (Walk-In Shower)

Deluxe Room, 2 Queen Beds, Accessible (Walk-In Shower)

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews of Red Roof Inn & Suites Lake Charles

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about Red Roof Inn & Suites Lake Charles

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