Name: Vila Gale Collection Douro
Address: Lugar dos Varais - Cambres, Cambres, Lamego, Portugal, Lamego, Viseu District, PT
Price range: $178–$302 per night
Rating: 8.68

What guests think

Across reviews of Vila Gale Collection Douro, guests consistently praise the scenic riverside setting, large rooms with striking views, and friendly staff, while feedback on dining, room decor, and occasional operational issues shows a more mixed experience.

Breakfast ranges from excellent to limited, and dinner quality and reservation policies draw repeated criticism despite some positive meals. Several reviews mention musty odours, dampness or insects, and a few note limited hot water, while many others found housekeeping solid. Some note it sits a bit outside and that parking can be tight or paid. Best suited to laid back stays focused on exploring the Douro, rather than a resort style, food led experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several guests praised the indoor pool and spa. Parking is limited or paid.

Related guest reviews

10

Renata

Dec 10, 2025

·

Stayed 1 night

Quartos imensos e bonitos, cama muito confortável, café da manhã muito bom, vista maravilhosa do Douro tanto no quarto quanto no restaurante. Piscina interna . Atendimento maravilhoso

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10

Biana

Oct 8, 2023

·

Stayed 1 night

Good dinner and breakfast. Nice pool. Swimming cap is mandatory. Big room.

10

Jaeda Kasumi

Nov 4, 2025

·

Stayed 3 nights

Spa was very relaxing and amazing views from your room

8

HENRIQUE

Feb 20, 2023

·

Stayed 2 nights

Ótimo. A estrutura é ótima, a vista do quarto para o rio bela. Um bom custo benefício. Pontos negativos são: ausência de estacionamento gratuito e de um concierge para ajudar na organização e agendamento dos passeios. O ar condicionado, no inverno, é controlado pelo hotel e fica em uma única temperatura, o que deixa o quarto muito que te. Tivemos que dormir com a janela aberta.

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6

Julien

Jun 14, 2024

·

Stayed 1 night

The staff was nice, but the night was super expensive, for a broken spa and a lot of noises from the renovations they were doing. We weren't notify of this neither compensated

4

Carlos Henrique

Oct 18, 2023

·

Stayed 1 night

Hotel precisa passar por uma reforma, está velho, os funcionários sao terceirizados, logo o atendimento muito razoável. Garagem custa 18,00 Euros. Pelo valor da diária não vale o preço

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10

Christelle

Sep 19, 2022

·

Stayed 1 night

Belle piscine, jacuzzi, bon emplacement, serviabilité du personnel

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6

Art

Oct 29, 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

6

Marcelo

Jan 24, 2024

·

Stayed 2 nights

Hotel muito bem localizado à margens do Douro. Infraestrutura em geral deixa muito a desejar. Exemplo: no check-in não tem um local coberto para estacionar e deixar as malas, e nem pessoas para ajudar com as bagangens. Estacionamento muito limitado (maioria dos carros ficam de fora). Quartos amplos e confortáveis. Num dos quartos surgiram alguns insetos. Comida razoável. Carta de vinhos limitadas. Destaca-se o bom atendimento na recepção, no bar e no restaurante, apesar de muitas vezes os funcionários estarem sobrecarregados com múltiplas tarefas. Hotel três estrelas no máximo. Poderia ser muito melhor.

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10

Nicholas

Sep 22, 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

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Cleanliness

Feedback is mixed: some note musty odours, dampness, or occasional insects, while others found the hotel clean.

Related guest reviews

10

Sergio

Nov 16, 2025

·

Stayed 1 night

LImpeza, conforto e atenção da equipe

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6

Tácio

Nov 10, 2025

·

Stayed 1 night

Acredito que pela localização próxima ao rio tudo fica muito úmido e os quartos com um cheiro mais de mofo, porém os corredores são bem cheirosos. A localização é perfeita.

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6

jolinne

May 18, 2024

·

Stayed 2 nights

Hotel is just ok. Cons: Beds very uncomfortable. Rooms abnormally large and dated. Likely once was a great hotel, but no longer. Limited hot water and a damp smell. Pros: Can’t beat the view! A short walk to some great restaurants.

8

Martin

May 21, 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

6

Josiane

Aug 24, 2023

·

Stayed 1 night

Nous avons une nuit au Vila Galé dans le Douro. L’emplacement est intéressant. On nous a bien accueilli et guidé à notre arrivée; la réceptionniste nous a recommandé le Aneta Wines en face dans une vieille gare pour dîner et nous avons beaucoup apprécié l’expérience. Nous avons aussi pu réserver au vignoble Val Moreira pour le lendemain. La chambre était bien quoique le décor un peu vieillot; l’hôtel est toutefois bien située avec une belle vue. Le spa était très confortable. La piscine est à l’intérieur. Malheureusement, en reprenant nos bagages il y avait une infestation de fourmis dans l’un de nos sacs qui nous a grandement incommodés pour la route du lendemain; ne laissez pas vos sacs par terre. La réceptionniste nous expliquait que la proximité de la rivière en face amenait des petits insectes et qu’ils traitaient comme ils pouvaient les chambres avec un gel. Le déjeuner était bien; un buffet avec une grande variété. Le souper au restaurant de l’hôtel n’était pas très goûteux et un peu dispendieux; rendez-vous à la place où sont les restaurants d’en face (Aneta Wines, The River, Locomotive).

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6

Art

Oct 29, 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

4

Allison

Oct 8, 2023

·

Stayed 2 nights

The carpet was musty and in Sun evening we saw 3 couples who were also guests turned away for dinner " bc no reservations" but it was not full or over booked. Front desk recommended a terrible boat ride to another town and we saw several nicer boats docked when we boarded ours.

6

Marcelo

Jan 24, 2024

·

Stayed 2 nights

Hotel muito bem localizado à margens do Douro. Infraestrutura em geral deixa muito a desejar. Exemplo: no check-in não tem um local coberto para estacionar e deixar as malas, e nem pessoas para ajudar com as bagangens. Estacionamento muito limitado (maioria dos carros ficam de fora). Quartos amplos e confortáveis. Num dos quartos surgiram alguns insetos. Comida razoável. Carta de vinhos limitadas. Destaca-se o bom atendimento na recepção, no bar e no restaurante, apesar de muitas vezes os funcionários estarem sobrecarregados com múltiplas tarefas. Hotel três estrelas no máximo. Poderia ser muito melhor.

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Rooms

Rooms are spacious with river views and comfortable beds. Some found the decor dated and reported limited hot water or less comfortable mattresses.

Related guest reviews

10

Renata

Dec 10, 2025

·

Stayed 1 night

Quartos imensos e bonitos, cama muito confortável, café da manhã muito bom, vista maravilhosa do Douro tanto no quarto quanto no restaurante. Piscina interna . Atendimento maravilhoso

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6

jolinne

May 18, 2024

·

Stayed 2 nights

Hotel is just ok. Cons: Beds very uncomfortable. Rooms abnormally large and dated. Likely once was a great hotel, but no longer. Limited hot water and a damp smell. Pros: Can’t beat the view! A short walk to some great restaurants.

10

Biana

Oct 8, 2023

·

Stayed 1 night

Good dinner and breakfast. Nice pool. Swimming cap is mandatory. Big room.

6

Yeuting

Nov 10, 2025

·

Stayed 2 nights

outdated rooms and hotel in general

10

Amelia

Apr 23, 2025

·

Stayed 1 night

Nice river view, room size and amenities is good.

8

Martin

May 21, 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

10

Robert

Jun 26, 2024

·

Stayed 2 nights

Huge room, amazing view and lovely staff. The Douro valley is stunning and this hotel was a great choice for our family.

10

Honorio

Jan 2, 2026

·

Stayed 2 nights

Hotel novo, quarto amplo e muito confortável! Bom ponto de paradas para visitar vinícolas e também ficar perto da cidade. Café da manhã e restaurante muito bons.

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10

Renata

Dec 2, 2025

·

Stayed 1 night

Quarto com tamanho excelente, equipe muito prestativa , hotel lindíssimo.estadia maravilhosa, com gostinho de quero mais. Um café da manhã excelente também. A vista do quarto é de tirar o fôlego

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10

Roger

Oct 6, 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

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Service

Staff are frequently described as friendly and helpful, with standout assistance from reception. However, some report operational issues such as slow or incorrect check in/out, rigid dining reservations, upselling, billing or refund problems, or staff stretched thin.

Related guest reviews

10

ROBERT

Sep 13, 2023

·

Stayed 2 nights

Staff in every department is fantastic!

10

David

May 3, 2025

·

Stayed 2 nights

Nice staff very helpful

10

Romulo Cesar

Feb 14, 2026

·

Stayed 2 nights

Quarto ótimo, atendimento muito bom

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10

JoAnne

May 2, 2025

·

Stayed 1 night

Beautiful location, friendly and helpful staff.

2

Jorge

Jun 23, 2022

·

Stayed 3 nights

My reservation included dinner and that was my big mistake. The menu is limited to 3 options and they don't change it for 3 days. That means you either repeat the same meal or you'll have to eat all those 3 options weather you like it or not. On the 4th day they will let you choose something else. Genius, isn't it? And if you think there is at least one good option, think again. It's all pretty terrible. Obviously, I only dined once at their restaurant. For the next days, I just went to town which has plenty of amazing restaurants with great food. I complained. Demanded a refund for the diners that I didn't have. Called 4 times over the course of nearly 3 months. Their staff was useless and I still don't have my refund nor an explanation after all this time! They always said they would get back to me on the next day but they never did. A completely disgraceful service! I wasn't expecting this level of service from Vila Gale.

10

Ana

Jan 21, 2024

·

Stayed 1 night

Estadia muito agradável. Pessoal muito simpático.

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4

Roger

May 15, 2023

·

Stayed 1 night

Wartezeit an der total ineffizienten Reception mehr als 20 Minuten für den Check-in - nicht angemessen für ein 4-Stern-Hotel mit diesem Anspruch. Dann wurde der Check-in elektronisch nicht korrekt durchgeführt, so dass am nächsten Morgen lange Zeit kein Check-out möglich war. Schliesslich: Frühstück erst ab 8 Uhr, obwohl wir online nachgefragt und 7.30 Uhr zugesichert erhalten hatten, worauf wir wegen der Fahrt auf den Airport angewiesen waren. Immerhin: Die Chefin sorgte dafür, dass wir dann doch um 7.30 Uhr frühstücken konnten.

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10

Nicholas

Sep 22, 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

10

Roger

Oct 6, 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

10

Huai Jun

Oct 17, 2025

·

Stayed 1 night

Great view on the riverside. Staff were really nice and friendly despite us rocking up early unannounced

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Location

Scenic riverside setting close to Régua, vineyards and restaurants, and walkable for local dining. A few note it sits slightly outside the centre, so a car can help.

Related guest reviews

10

Deepak

Jun 5, 2022

·

Stayed 1 night

Very good location on the river. Close to all good wineries. Overall very good hotel and service.

6

Tácio

Nov 10, 2025

·

Stayed 1 night

Acredito que pela localização próxima ao rio tudo fica muito úmido e os quartos com um cheiro mais de mofo, porém os corredores são bem cheirosos. A localização é perfeita.

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10

Manuel

Dec 27, 2024

·

Stayed 2 nights

We loved this hotel, close to all the amazing vineyards, including its own which you must suit. Just in the other side of the bridge to the city which has many amazing restaurants.

10

Maurice M

Sep 29, 2024

·

Stayed 1 night

Perfect location for the area to visit nice restaurants. Nice view from the room. Staff very helpful. Will stay again.

8

Martin

May 21, 2024

·

Stayed 2 nights

The hotel is very walkable to Regua which made eating at the local restaurants and participating in wine tours easy. The hotel has incredible views. There was limited warm water and our first floor rooms had a faint odour. The bed mattresses could be better.

6

Laura N

Jan 9, 2026

·

Stayed 2 nights

O hotel é agradável e bem localizado. Os recepcionistas foram extremamente atenciosos e prestativos. O restaurante pode melhorar. Os pratos estavam ruins e pequenos para o preço. Além disso, o serviço feito por agendamento é ruim. Chegamos 10 minutos antes com bebe de colo, o restaurante estava vazio e ainda assim tivemos que esperar.

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8

Søren

Apr 21, 2025

·

Stayed 3 nights

Fin belliggenhed.

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10

Honorio

Jan 2, 2026

·

Stayed 2 nights

Hotel novo, quarto amplo e muito confortável! Bom ponto de paradas para visitar vinícolas e também ficar perto da cidade. Café da manhã e restaurante muito bons.

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10

Carlos

Jan 6, 2023

·

Stayed 19,362 nights

Nice hotel, well located

10

Roger

Oct 6, 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

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Dining

Breakfast feedback ranges from excellent to limited. Dinner quality and variety are often criticized, and some mention rigid reservation policies, though a few had very good meals or enjoyed half board.

Related guest reviews

10

Rodrigo

Sep 30, 2025

·

Stayed 2 nights

Café da manhã espetacular! Completo

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10

Andreia M J

Mar 28, 2023

·

Stayed 2 nights

Incrível, tudo perfeito, vale cada euro, recomendo muito a meia pensão, o jantar é maravilhoso.

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8

Rafael

Jan 1, 2026

·

Stayed 3 nights

Café da manhã muito fraco, poucas variedade

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6

Josiane

Aug 24, 2023

·

Stayed 1 night

Nous avons une nuit au Vila Galé dans le Douro. L’emplacement est intéressant. On nous a bien accueilli et guidé à notre arrivée; la réceptionniste nous a recommandé le Aneta Wines en face dans une vieille gare pour dîner et nous avons beaucoup apprécié l’expérience. Nous avons aussi pu réserver au vignoble Val Moreira pour le lendemain. La chambre était bien quoique le décor un peu vieillot; l’hôtel est toutefois bien située avec une belle vue. Le spa était très confortable. La piscine est à l’intérieur. Malheureusement, en reprenant nos bagages il y avait une infestation de fourmis dans l’un de nos sacs qui nous a grandement incommodés pour la route du lendemain; ne laissez pas vos sacs par terre. La réceptionniste nous expliquait que la proximité de la rivière en face amenait des petits insectes et qu’ils traitaient comme ils pouvaient les chambres avec un gel. Le déjeuner était bien; un buffet avec une grande variété. Le souper au restaurant de l’hôtel n’était pas très goûteux et un peu dispendieux; rendez-vous à la place où sont les restaurants d’en face (Aneta Wines, The River, Locomotive).

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2

Jorge

Jun 23, 2022

·

Stayed 3 nights

My reservation included dinner and that was my big mistake. The menu is limited to 3 options and they don't change it for 3 days. That means you either repeat the same meal or you'll have to eat all those 3 options weather you like it or not. On the 4th day they will let you choose something else. Genius, isn't it? And if you think there is at least one good option, think again. It's all pretty terrible. Obviously, I only dined once at their restaurant. For the next days, I just went to town which has plenty of amazing restaurants with great food. I complained. Demanded a refund for the diners that I didn't have. Called 4 times over the course of nearly 3 months. Their staff was useless and I still don't have my refund nor an explanation after all this time! They always said they would get back to me on the next day but they never did. A completely disgraceful service! I wasn't expecting this level of service from Vila Gale.

6

Laura N

Jan 9, 2026

·

Stayed 2 nights

O hotel é agradável e bem localizado. Os recepcionistas foram extremamente atenciosos e prestativos. O restaurante pode melhorar. Os pratos estavam ruins e pequenos para o preço. Além disso, o serviço feito por agendamento é ruim. Chegamos 10 minutos antes com bebe de colo, o restaurante estava vazio e ainda assim tivemos que esperar.

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6

Art

Oct 29, 2025

·

Stayed 1 night

Dinner was poor, Smelly fish, soggy pasta, The room had an odour, Reception staff were great, Modern bar.

10

Nicholas

Sep 22, 2025

·

Stayed 1 night

Excellent hotel, first impression very good the reception team, due to our Platanium membership upgraded the room. They also helped in staying an extra night and keeping same room and arranging a wine tasting and lunch at the hotels winery 10 minutes away. Bar and restaurant serve great food and drinks and you can look over the Duoro river from both, and also eat and drink on the terrace. Rooms comfy and spacious - fabulous hotel to explore the Duoro - Pinhao is just 25 mins drive away. We had a great time here

10

Roger

Oct 6, 2025

·

Stayed 1 night

Great location. Nice roomy rooms, well maintained. Very friendly and helpful staff. Excellent breakfast.

6

Mary

Oct 4, 2024

·

Stayed 2 nights

The property on first glance had a cool contemporary vibe. But the food was very limited, the room accommodations were poorly was set up. They did not have any amenities and breakfast was just average.

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Month	Average price
January	$133
February	$150
March	$145
April	$176
May	$200
June	$209
July	$194
August	$214
September	$235
October	$191
November	$143
December	$147

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $228	21 $228	22 $228	23 $302	24 $294	25 $228	26 $271
27 $218	28 $223	29 $300	30 $223

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $193	3
4 $252	5 $202	6 $223	7 $187	8 $193	9 $192	10
11 $198	12 $193	13 $187	14 $192	15 $255	16 $180	17 $199
18 $193	19 $199	20 $199	21 $183	22 $194	23 $178	24 $178
25 $183	26 $183	27 $183	28 $183	29 $194	30 $183	31 $261

Vila Gale Collection Douro

Prices for Vila Gale Collection Douro

Monthly average prices

About this property

Location

Room options

Double Or Twin Room, River View

Family Room, River View (2 Adults + 2 Children)

Single Room, River View

Guest reviews of Vila Gale Collection Douro

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Vila Gale Collection Douro

Prices for upcoming dates