Name: SpringHill Suites by Marriott Houston Rosenberg
Address: 6815 Reading Road, Richmond, Texas, United States of America, Richmond, Texas, US
Price range: $99–$162 per night
Rating: 8.9

What guests think

At SpringHill Suites by Marriott Houston Rosenberg, travelers consistently praise friendly, accommodating staff and generally clean, spacious suites with a convenient location near shopping, dining, and major roads, alongside a breakfast many find tasty and satisfying.

Recurring downsides include musty or mildew odors in some rooms, intermittent hot water or low pressure, elevator problems, limited parking, and occasional vehicle break-ins. Overall, expect trade-offs between generous room layouts and inconsistent building upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: recurring elevator outages or slow service and limited parking (including ADA spaces) are noted, with several reports of vehicle break-ins and weak security. Some mention a small pool and issues in the fitness room.

Related guest reviews

10

Albert

Jul 24, 2024

·

Stayed 1 night

Parking. Not enough

10

Michael

Apr 28, 2025

·

Stayed 1 night

didnt like security of property especially in the back a car had got broken in to

2

Cody

Dec 18, 2025

·

Stayed 1 night

My vehicle was broken in to along with others. The hotel has no security surveillance. The police have dealt with this hotel at minimum weekly for vehicle theft and break-ins. STAY AWAY!

10

Todd

May 7, 2024

·

Stayed 4 nights

Nice place to stay. Fix the elevator please!

2

Marco

Aug 6, 2023

·

Stayed 2 nights

Stay away! The night staff at the hotel can barely operate the phone... The fire alarm went off from 1 am until 4 am and I've never seen such cluelessness and absolute incompetence. The Hispanic lady at the front desk also decided to put away the coffee pots that are normally out there 24/7 to further aggravate the lobby packed full of half asleep guests.... SHE NEEDS TO GO! The parking lots are also covered in bird droppings to the point that you can't see the painted lines. Tiny pool. Breakfast is very basic. Rooms are old and like many others have mentioned, there is a musty urine smell everywhere. They will also charge you extra if you book directly through them for some dumb reason. I regret not have chosen the Holiday Inn down the street for the same price... never again Springhill Suites.

10

Eric

Feb 2, 2023

·

Stayed 3 nights

It was good stay. Good breakfast, the only thing I had an issue with was the fitness center. Bad bench and bad to try to work out.

10

Todd

May 7, 2024

·

Stayed 4 nights

Great place to stay. Fix the elevator please!

8

Thomas

Sep 18, 2025

·

Stayed 1 night

Not enough ADA parking

8

Nick

Sep 22, 2024

·

Stayed 1 night

Only one elevator was working and the floor we were on the ice machine did not work

4

Bing C

Jul 14, 2025

·

Stayed 1 night

The Elevators were dirty and slow. Our room was not available for 45 minutes. We arrived at 4:10 when checkin begins at 3. Our mirror was still dirty. The hotel needs some repairs. Wallpaper coming off. Caulk needing repair.

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Cleanliness

Many guests describe the property and rooms as clean, but reviews also cite musty or mildew odors, occasional dirty or sticky surfaces, and maintenance problems like low or no hot water.

Related guest reviews

8

Harmony

Aug 19, 2025

·

Stayed 2 nights

The area had a lot of shopping and food options near it. The 1st room we were assigned smelled like the carpet was wet and mildewed. We were switched to a different room and it was better.

8

Corlis

Dec 28, 2025

·

Stayed 2 nights

The staff was very nice and helpful. The room was clean.

4

Kimberly

Jun 30, 2025

·

Stayed 2 nights

We had multiple rooms smell like mildew.

4

Kymashi

Oct 13, 2024

·

Stayed 1 night

Pros: Staff was amazing especially Sarah! Sarah (front desk) gets a 5 star alone. Also the rooms are spacious Cons: The dirtiest hotel I have stayed at EVER. I had to change rooms because my first one was marked clean and there was LITERALLY blood everywhere (I took pics to send to corporate ) my next room was still dirty but it had no blood so I was thankful for that. Building is ran down and old needs a lot replaced

10

Carol

Mar 9, 2025

·

Stayed 1 night

The hotel was easy to find. You can see it from a few streets over. The lobby was nice, check in was fast, nice employees. Well equipped coffee stations. Excellent breakfast. Big rooms. No safe provided. All surfaces sticky, otherwise clean. Layout is a little wonky with separate bath & toilet area. Bed uncomfortable.

10

Renee

Jul 23, 2025

·

Stayed 1 night

Very clean !!!! Super comfy beds, great staff !!!

10

Nicole

Jul 9, 2025

·

Stayed 1 night

Nice clean property

10

Mustapha

Sep 13, 2025

·

Stayed 2 nights

Home away from home. Very clean

8

Jessica

Nov 25, 2023

·

Stayed 2 nights

I loved the hotel . It was my first time staying in a Springhill Suites. There was a dirty sock that belonged to someone else which means the housekeeping didn’t do their job correctly.

4

Calvin

Dec 26, 2023

·

Stayed 1 night

Found Bedbugs in room. I had one bite me. Room 207. Had no choice but to change rooms, which was not a problem but was a lot smaller room and my wife and did not get much sleep as we were afraid that room might be infested also.

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Rooms

Suites are generally spacious and comfortable, with a split-bath layout that many find convenient for families. A few note dated furnishings and room AC that did not cool as well as expected.

Related guest reviews

10

Charles

Aug 24, 2025

·

Stayed 2 nights

The room was clean, quiet as I expected.

10

Jennifer

Jan 4, 2025

·

Stayed 1 night

loved the spaciousness! it was great!

6

Marline

Jul 2, 2025

·

Stayed 2 nights

The hotel and room were clean and well maintained, the room had a lot of nice features and the staff were very pleasant. The A/C in the room never quite got as cold as desired especially during the day. Sarah Grant at the front desk was absolutely wonderful, very friendly and helpful. When she found out my daughter's family was also staying at the hotel, she made sure to put me in a room on the same floor.

6

Stephen E

Jul 7, 2025

·

Stayed 3 nights

Excellent environment; the front staff were good and helpful. However, the rooms smelled stuffy and old, and the furniture looked old and well-used.

10

Sharon

Jul 18, 2025

·

Stayed 1 night

We’ve stayed at Springhill Rosenberg twice. Friendly staff, spacious and clean rooms and a really nice breakfast.

10

Crystal

Jul 25, 2024

·

Stayed 2 nights

The property was very clean and the staff were more than helpful. I enjoyed my stay. I reserved a double with sofa suite and it was so spacious for myself and my three children.

10

Cindy

Nov 17, 2025

·

Stayed 2 nights

The room was clean, the amenities were great. I loved the breakfast and spacious room with separate shower with vanity sink and toilet with sink.

6

Laura

Apr 27, 2025

·

Stayed 1 night

We were next to some loud guests. The AC made the room feel very humid. Front desk lady was very nice.

10

Susan

Mar 6, 2025

·

Stayed 1 night

Extremely clean! Bed/Linens very comfortable! Excellent breakfast! And we loved the layout of the suite.

10

Dana

Jan 8, 2024

·

Stayed 2 nights

We really enjoyed our two night stay at this Springhill Suites. The room was large (we got the two queen bed with pullout couch room) and very clean. We really appreciated the split bathroom with a toilet and sink in one room and a shower and sink in the other. It made getting ready in the morning much easier. Breakfast had very good hot and cold options - my son said the scrambled eggs were the best hotel eggs he’s ever had (and he is very picky about his eggs). Front desk staff was very friendly and helpful. Location and building felt safe and secure. We would definitely stay here again!

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Service

Service is widely praised as friendly, helpful, and accommodating, with quick, smooth check-ins often mentioned. Some stays reported delays in room readiness and lapses in housekeeping during longer visits.

Related guest reviews

10

Felicia

May 2, 2025

·

Stayed 1 night

Front desk personnel was very nice and accommodating. We were there to meet up with friends from out of town and they switched our room so we were all on the same floor.

10

LaTasha

Feb 15, 2025

·

Stayed 1 night

The staff was amazing I would definitely give 2 thumbs up

10

Mara

Sep 7, 2025

·

Stayed 1 night

Service was excellent. The room was perfect ! The breakfast staff was super nice and helpful ! Breakfast was delicious!

10

Aamir

Dec 2, 2024

·

Stayed 2 nights

Property was clean and tidy, looks new. Staff is so friendly. Check in and check out was smooth.

10

Elvira

Oct 22, 2025

·

Stayed 1 night

Front office staff was very friendly and helpful.

10

virginia

May 22, 2024

·

Stayed 1 night

Great service at the front desk, quick and easy check in!

10

Victoria

May 12, 2023

·

Stayed 2 nights

The hotel staff were amazing! Each shift was equally friendly and definitely gave great suggestions on places to go. The breakfast was great! Each day. This is perfect for shopping!

10

Maikel

Oct 24, 2024

·

Stayed 3 nights

House keeping never came a single time. We were there for 4 days. We asked. Nope. They forgot all 4 days. They came at 4 pm one day to ask if they could clean. We had been gone from our room all day and then asked to clean at 4pm. Check in was slow. Breakfast was not good. My sone got sick from the breakfast burritos

10

Billy

Dec 20, 2025

·

Stayed 2 nights

Hotel was nice and customer service was awesome! Everyone was super friendly and the breakfast was very good.

4

Bing C

Jul 14, 2025

·

Stayed 1 night

The Elevators were dirty and slow. Our room was not available for 45 minutes. We arrived at 4:10 when checkin begins at 3. Our mirror was still dirty. The hotel needs some repairs. Wallpaper coming off. Caulk needing repair.

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Location

Convenient to Richmond and Rosenberg with easy freeway access and plenty of shopping and dining nearby. Several guests liked being away from central Houston's bustle.

Related guest reviews

8

Harmony

Aug 19, 2025

·

Stayed 2 nights

The area had a lot of shopping and food options near it. The 1st room we were assigned smelled like the carpet was wet and mildewed. We were switched to a different room and it was better.

10

Sheila

Sep 11, 2025

·

Stayed 2 nights

Quiet, clean, and close to freeway

10

Emilie

Mar 28, 2025

·

Stayed 2 nights

Convenient to Richmond and Rosenberg

10

Carol

Mar 9, 2025

·

Stayed 1 night

The hotel was easy to find. You can see it from a few streets over. The lobby was nice, check in was fast, nice employees. Well equipped coffee stations. Excellent breakfast. Big rooms. No safe provided. All surfaces sticky, otherwise clean. Layout is a little wonky with separate bath & toilet area. Bed uncomfortable.

10

Lesia

Dec 17, 2024

·

Stayed 2 nights

I enjoyed the trip, hotel was nice comfy and convenient. Many shops near by!

10

John

Aug 9, 2025

·

Stayed 2 nights

We just like the location and the fact it was away from the hustle and bussle of Houston.

10

Yaschia

Jul 13, 2025

·

Stayed 4 nights

Had a great vacation stay here! Loved the property and it’s in a great central location!

10

Bruno

Mar 7, 2023

·

Stayed 4 nights

The hotel is near restaurants, stores, pharmacies, and more which is very convenient for the needs of people staying at this hotel.

10

Leslie

Dec 22, 2024

·

Stayed 1 night

Check in was great. Lots of shopping in area.

10

Dana

Jan 8, 2024

·

Stayed 2 nights

We really enjoyed our two night stay at this Springhill Suites. The room was large (we got the two queen bed with pullout couch room) and very clean. We really appreciated the split bathroom with a toilet and sink in one room and a shower and sink in the other. It made getting ready in the morning much easier. Breakfast had very good hot and cold options - my son said the scrambled eggs were the best hotel eggs he’s ever had (and he is very picky about his eggs). Front desk staff was very friendly and helpful. Location and building felt safe and secure. We would definitely stay here again!

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Dining

Breakfast is frequently described as good, with hot and cold options and friendly staff. Some guests found the selection or quality limited or inconsistent.

Related guest reviews

10

Jamie

Sep 12, 2024

·

Stayed 1 night

Check in was prompt and accommodating. Breakfast was excellent and made for a great start to my day.

6

Felicia

May 2, 2024

·

Stayed 1 night

It was nice and clean complantary breakfast but not many options mostly oatmeal

10

Mara

Sep 7, 2025

·

Stayed 1 night

Service was excellent. The room was perfect ! The breakfast staff was super nice and helpful ! Breakfast was delicious!

8

Darvin

May 29, 2025

·

Stayed 2 nights

My overall experience was very good. The breakfast options were more than appealing and available.

10

Cindy

Nov 17, 2025

·

Stayed 2 nights

The room was clean, the amenities were great. I loved the breakfast and spacious room with separate shower with vanity sink and toilet with sink.

10

Sarah

Dec 5, 2023

·

Stayed 1 night

Breakfast was wonderful. It was quiet, clean and the staff very friendly.

10

Clarisa

Jun 17, 2025

·

Stayed 2 nights

Good breakfast! Staff was friendly, rooms were clean

8

Danielle

Aug 2, 2025

·

Stayed 3 nights

Overall the hotel itself was great. The rooms were nice. We did hand an issue with the smell is one of our rooms and our had to be moved. The second room was a little better but still had a sour odor. The breakfast choices could have been better. It was not equipped for lane groups of people. The breakfast selection was very limited.

10

Billy

Dec 20, 2025

·

Stayed 2 nights

Hotel was nice and customer service was awesome! Everyone was super friendly and the breakfast was very good.

10

Mark

Nov 29, 2023

·

Stayed 2 nights

Very nice property, easy check in, good breakfast buffet

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$99
March	$123
April	$101
May	$105
June	$120
July	$101
August	$93
September	$104
October	$118
November	$126
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $110	16 $109	17 $100	18 $123	19 $121
20 $100	21 $102	22 $100	23 $100	24 $102	25 $113	26 $110
27 $100	28 $100	29 $104	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $104	2	3 $149
4 $100	5 $100	6 $100	7 $102	8 $102	9 $125	10 $143
11 $100	12 $100	13 $100	14 $102	15 $103	16 $128	17 $144
18 $102	19 $103	20 $103	21 $100	22 $103	23 $117	24
25 $102	26 $103	27 $103	28	29 $99	30 $135	31 $162

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Transfer Shower

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott Houston Rosenberg

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Prices for upcoming dates