Name: Home2 Suites by Hilton Rosenberg/Sugar Land Area
Address: 5350 Pointe West Circle, Richmond, Texas, United States of America, Richmond, Texas, US
Price range: $93–$235 per night
Rating: 8.65

What guests think

Reviews of Home2 Suites by Hilton Rosenberg/Sugar Land Area highlight spacious suites with handy kitchenettes and a convenient location near highways, shopping, and restaurants, while also noting inconsistent housekeeping and mixed cleanliness across stays.

Breakfast is frequently described as limited, with few hot options and occasional service lapses. Several reviews cite maintenance or comfort issues in rooms, including unreliable hot water, broken bathroom doors, odors, and noise. Service is often friendly and accommodating, but a few stays were affected by check-in problems or overbooking. Expect a convenient, suite-focused stay with variable upkeep and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is available and mentioned positively; broader facility feedback is limited.

Related guest reviews

6

Salena

Jul 27, 2024

·

Stayed 1 night

Considering it’s the summer, the family looked forward to having some pool time. As soon as we checked in, a pool maintenance sign was placed at the pool entrance. The kids never got the opportunity for pool time during our stay. It was quite disappointing.

10

Annette

May 23, 2024

·

Stayed 7 nights

We loved the breakfast, big rom, and the pool. Traveled with an elderly mom & 2 daughters under 8 years old. The only real con is the elevator closes fast so have someone fast go inside and hold the door open for the slower people.

8

DOYLENE

Jul 30, 2025

·

Stayed 1 night

Need adult beverages to sell

8

Jeprece

May 20, 2025

·

Stayed 3 nights

Properly was cleaned on the outside, parking was fine. There was a lot of construction going on around the hotel. The first room I had was clean the second room they moved me in wasnt as clean and the water didnt get hot, and the bathroom door was difficult to close. The key system was down so the young lady at the front desk had to check in each guest and then personally go and unlock every door, she needed more help.The breakfast was good it had the usual choices, waffles, biscuits, bagels juice milk oatmeal ect. The pool was clean. Overall my stay was good, just wish the water was hot.

6

Magdy Y.

Jul 31, 2023

·

Stayed 2 nights

The 2 elevators were out of service we had to carry our luggage on the stairs?

8

Tu'Derius

May 17, 2025

·

Stayed 3 nights

Enjoyed the property area and all the amenities.

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Cleanliness

Feedback on cleanliness is mixed: many guests found the hotel and rooms very clean, while others reported dirty rooms, missed housekeeping, and occasional worn or stained items.

Related guest reviews

10

Orlando

Sep 22, 2025

·

Stayed 3 nights

Very clean hotel i recommended

8

Christina

Nov 29, 2025

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Stayed 3 nights

Staff us aleays friendly and so helpful. Hotel is always clean. The only downside is breakfast is very limited, and not very good. But there is a Rudy's super close by and they have really good breakfast items there. Hotel is great, breakfast is poor, but location to good restaurant is a plus.

6

William

Jan 1, 2025

·

Stayed 17 nights

We have stayed for at least two weeks at this property for the past gour years, and the quality has slipped. While the front desk folks are great, the hotel is not. We never got adequate hot water in the shower. The maid service (every other day, which is fine) would forget one of the four things they were supposed to do (trash, towels, linens, vacuum) more often than not. There were no can openers or wine screws on the property. And the breakfast is just average to poor. We will likely not stay there again.

8

Kelsey

Dec 21, 2025

·

Stayed 1 night

There was some trash, but it was hiding on top of a shelf, and the chair was broken

10

Shelly

Nov 19, 2023

·

Stayed 1 night

Super clean and nice supper nice staff.

4

Kristen

Nov 30, 2024

·

Stayed 2 nights

We stayed 2 nights, and both nights there was so much noise we could not sleep. Our shower was dirty and the ironing board was broken so we could not use it. I brought our concerns to the front desk attention but nothing was done. In addition when booking our stay, we were not aware of an additional $70 fee for a pet and a $75 deposit. Felt very bait and switch with the low room rate at booking. Overall would not stay here again.

2

Geetangelie

Jan 24, 2024

·

Stayed 3 nights

This was our second time staying at this facility and there won’t be a third. Upon pulling up to the front of the property there was a whole bag of dog food spilled all over the place so my family and I were stepping on it as we tried to carry our luggage to the entrance. Next, our room didn’t smell clean because it wasn’t disinfected nor cleaned. There was animal hair along with human hair on the bed sheets and the sofa. There was hair in the shower. The coffee table was stained with food or beverage. And there was an empty ice cream container left in the refrigerator. When I approached the front desk personnel they offered to switch us to a different room however, the other rooms had a nasty odor. This was an absolute nightmare and I will not be returning.

10

Odas

May 26, 2025

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Stayed 1 night

Everything went well, the property was safe and clean

10

Denice

Feb 21, 2024

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Stayed 1 night

Great clean room, super friendly staff! Comfortable accommodations, was a last minute stay for us, was in town to purchase a vehicle and we were too exhausted to drive home. Made reservations online within minutes we had arrived and the staff was really friendly and welcoming.

4

Sasha

Jun 29, 2023

·

Stayed 1 night

The hotel was location was convenient for us but I would not stay there again. Our room was dirty to the extent that I didn’t feel comfortable taking my shoes off. We walked in and noticed M&Ms and other food on the floor. You can tell things had not been wiped down in a LONG time, which just makes you question the cleanliness of the entire place.

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Rooms

Suites are spacious with practical in-room kitchens. Some guests noted maintenance or comfort issues, including hot-water problems, broken bathroom doors, odors, and noise.

Related guest reviews

10

April

Jun 27, 2023

·

Stayed 3 nights

We arrived after midnight due to bad weather and traffic delays and the front desk clerk was friendly and got us checked in quickly so we could get up to our room and rest. They put us in a corner room as we have an infant and we found this very nice and private (also so his crying wouldn't disturb too many other guests). The daily breakfast was nice and the ladies in breakfast area were extremely friendly and helpful. The staff overall were accommodating and quick to answer any questions we had and get us what we needed. We reserved a room with 2 queen beds and were impressed by the size of the room in general. Enjoyed the overall spaciousness, the separate sitting area with sofa bed and kitchenette was really an added bonus. The only negative thing I have to say is that our request for a crib in our room could not be granted - glad we brought the pack and play as a backup! Other than that, it was quiet, clean and close to everything - right off the highway. Would definitely recommend to anyone looking for a larger than average room with the extra amenities that a suite offers.

6

Tony

Aug 3, 2025

·

Stayed 1 night

The stay was a one day stay. Beds were hard and pillows were flat. The lock from the bathroom door was broken. Our stay was ok.

10

Barron

Aug 2, 2025

·

Stayed 1 night

My wife and i stayed here for one evening. The room was very spacious and nice to have an area with a couch and table away from the bed area. The bed was medium firm but pillows a little too soft for my liking. The little kitchenette looked nice however we didn’t need to use it. The breakfast was so so but we did get down there near the end so that may have been on us. Overall, comfy, safe, and priced very well. We will go back.

8

Yedid

Aug 4, 2025

·

Stayed 1 night

This is a very nice hotel; gereat layout of the rooms with a little kitchenette included. I didn’t like the high tension towers running near by.

8

Jeprece

May 20, 2025

·

Stayed 3 nights

Properly was cleaned on the outside, parking was fine. There was a lot of construction going on around the hotel. The first room I had was clean the second room they moved me in wasnt as clean and the water didnt get hot, and the bathroom door was difficult to close. The key system was down so the young lady at the front desk had to check in each guest and then personally go and unlock every door, she needed more help.The breakfast was good it had the usual choices, waffles, biscuits, bagels juice milk oatmeal ect. The pool was clean. Overall my stay was good, just wish the water was hot.

2

Joquelle

Mar 8, 2025

·

Stayed 3 nights

The entire 3 nights I was there my room did not have warm water. I had to take cold showers all 3 nights of my stay. I informed the front desk manager and maintenance came twice and said to give it an hour and the water should be hot. It never was fixed. I had to go to a family members home to wash my hair. I requested if the manager could provide a refund for one night or half a night. I was informed to direct my complaints to the third party I booked with. I have stayed at this hotel plenty of times and never will go back again agate this

10

Kimberly

Apr 6, 2025

·

Stayed 1 night

No complaints. Everything was nice and clean upon walking in. Room size is spacious w/ updated tv, kitchen utensils/plates, dishwasher, etc. Very convenient.

8

Sharon

Jul 6, 2025

·

Stayed 3 nights

Everything was nice, only problem is they need better pillows.

6

Travis

Feb 15, 2025

·

Stayed 1 night

The property was nice and the only thing I had an issue with is that I reserved a king bed and it was given to someone else and I had to take two queens because I was told they requested it when they got there and I had booked a whole week prior. The room I had was okay, it had a few stains on the floor and on two of the pillows it was very noisy above me and you can hear all the walking and jumping around.

10

William

Jan 1, 2023

·

Stayed 17 nights

We were staying for 18 days over the holidays and everything about the hotel was great. Very comfortable room with amenities like big fridge, microwave, and dishwasher. Front desk was super nice as was all the staff who attended to everything we needed. Convenient to great restaurants (Mama le and the gyros place are outstanding). Great value. We will be back.

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Service

Staff are often described as friendly and helpful. However, some stays were affected by check-in issues (key system down or overbooking), inconsistent housekeeping follow-through, and limited help with refunds.

Related guest reviews

10

Bernetta

Apr 7, 2025

·

Stayed 1 night

The front desk staff, night staff and morning were excellent, very attentive and polite. The facility was very clean and neat. I stayed 2 nights with no issues. Kudos Home 2

10

Jonathan

Dec 18, 2023

·

Stayed 1 night

We had a quick overnight stay while visiting family in the area. The place was very nice and clean. Rohit at the front desk was extremely kind and helpful. Breakfast in the morning was great. Definitely recommend staying here to anyone.

2

Gretchen

Sep 2, 2023

·

Stayed 1 night

I booked a two queen plus hide a bed room for our two adults and two children. They overbooked the hotel and gave our room away and when we got there offered us a one king bed room. I had two children with us that didn't get a bed... The night check in assured me the manager would be helpful in making it right in the morning, but she said it was not her problem.

10

Jessilyn

Aug 29, 2025

·

Stayed 2 nights

Great property. Very friendly and helpful staff!

2

Will

Apr 22, 2025

·

Stayed 1 night

After signing check in paperwork, the front desk mentioned their key card machine was down for several hours. I never received keys to my room so I went to another hotel. Guess what? No refund from Expedia or the hotel.

8

Jeprece

May 20, 2025

·

Stayed 3 nights

Properly was cleaned on the outside, parking was fine. There was a lot of construction going on around the hotel. The first room I had was clean the second room they moved me in wasnt as clean and the water didnt get hot, and the bathroom door was difficult to close. The key system was down so the young lady at the front desk had to check in each guest and then personally go and unlock every door, she needed more help.The breakfast was good it had the usual choices, waffles, biscuits, bagels juice milk oatmeal ect. The pool was clean. Overall my stay was good, just wish the water was hot.

8

Vanessa

Jun 23, 2024

·

Stayed 2 nights

Overall the hotel was nice and clean. The guy working the front desk made it an unpleasant stay. He was rude and bothered by any questions we had.

2

BING

Jul 2, 2024

·

Stayed 2 nights

This Hilton didn’t honor the book made through Expedia. I was told no room avalible when I got there. Expedia failed inform me in advance. I was put in a high and dry place at night

10

Robin

May 22, 2025

·

Stayed 2 nights

Always enjoy this hotel chain. Employees are super friendly and helpful. Always clean and breakfast is excellent. Clean, safe and convenient.

10

Ruth

Aug 12, 2025

·

Stayed 1 night

Great customer service and location

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AI-generated summary based on recent guest reviews

Location

Convenient to highways, shopping, restaurants, and a nearby hospital. A few guests mentioned construction affecting access, while others appreciated the quiet and safe area.

Related guest reviews

10

Bethlehem

Dec 22, 2024

·

Stayed 1 night

Cleanliness of the property and convenience of buying food in a walking distance.

10

Denise

Aug 6, 2023

·

Stayed 1 night

Great location. Close to everything. Friendly staff.

8

Michael

Aug 4, 2025

·

Stayed 3 nights

Clean great location

8

Linus

May 10, 2025

·

Stayed 1 night

Location is , access not the best because of construction. Overall OK!!!

10

Juan Y Cynthia

May 31, 2024

·

Stayed 2 nights

The property is well kept, I like location very much. There’s an HEB right across from it, you have to drive because it’s a hwy but it’s 5 minutes away. Also there’s fast food close by too. Our room was very clean, the beds are one of the most comfortable beds I’ve slept in my life. The staff was amazing! 10/10 recommend

8

Yedid

Aug 4, 2025

·

Stayed 1 night

This is a very nice hotel; gereat layout of the rooms with a little kitchenette included. I didn’t like the high tension towers running near by.

10

Shawanda L

Dec 23, 2024

·

Stayed 3 nights

It was comfortable and around many places that I needed to be able to reach with in minutes. I loved the location. Will definitely stay there again

10

Daniel

Mar 18, 2025

·

Stayed 2 nights

The location!

10

Carla

Dec 17, 2024

·

Stayed 2 nights

Convenience, price, features in suite, close by shopping

10

Ruth

Aug 12, 2025

·

Stayed 1 night

Great customer service and location

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: several reviews cite limited options or lack of proteins, and a few mornings it was not set up; others found it good to excellent.

Related guest reviews

6

Celeste

Aug 28, 2025

·

Stayed 1 night

I stayed for 5 nights and the breakfast buffet was only up a running 2 of the days I was there. I also had to find someone to clean the room. However the person at the front was so kind and so overworked.

8

Christina

Nov 29, 2025

·

Stayed 3 nights

Staff us aleays friendly and so helpful. Hotel is always clean. The only downside is breakfast is very limited, and not very good. But there is a Rudy's super close by and they have really good breakfast items there. Hotel is great, breakfast is poor, but location to good restaurant is a plus.

6

Julie

Nov 1, 2025

·

Stayed 11 nights

It was so nice to be so close to the hospital. There were too many construction works staying there, and it wasn’t clean. Our room was worn out. More fresh options for breakfast would be great! Ingrid the night time front desk person was the best! So friendly and accommodating. Our room didn’t get clean for three days. Ingrid felt bad and always gave us fresh towels.

10

Stephen

May 20, 2024

·

Stayed 2 nights

We've been staying at this location for years and the property has been maintained well. The breakfast was disappointing though. Minimal selections and no breakfast meats.

10

Rebecca

Jun 16, 2024

·

Stayed 1 night

Extremely nice staff. Great service great room. Great breakfast!!

8

Lori

Aug 28, 2025

·

Stayed 4 nights

Breakfast was rarely provided. Had to ask for room to be cleaned. Person at the front desk was so very sweet.

10

Hassan

Dec 30, 2024

·

Stayed 6 nights

We stayed for six days in this hotel. The hotel was very clean, elevators were fast and clean, room was spacious and clean and comfortable and had good shower, the breakfast was good and all items always were available until the last moment of breakfast time. Overall it was one of our best stays and definitely will choose this hotel at our next trip.

10

saima

Dec 30, 2024

·

Stayed 6 nights

Very nice and clean . Breakfast was very good.staff are very cooperative.i give 5 stars

4

Glenn

Oct 29, 2025

·

Stayed 2 nights

Your staff is incredible given the environment. We especially appreciated Kaylan's attitude and efficiency. The biggest disappointed, given our stay in the Home2 Suites in Cedar Park the 3 days previous was how terribly inappropriate your interior design looks. I've stayed in similar hotels in eastern Europe where the former Soviet countries were trying their best to upgrade old hotels to western standards!! Your breakfast is awful and the seating area even worse. A complete makeover in the lobby would serve you well. The rooms, especially when compared to your sister hotel in Cedar Park, leave a great deal to be desired. You really need to invest in a remodel, floor by floor!!! We visit the Sugar Land area frequently to visit relatives and this is our first and last visit to your facility!!!

8

Steve

Feb 12, 2024

·

Stayed 1 night

Clean, efficient and well designed room for two at a great price. A kitchen sink, dishwasher, full micro wave and full refrigerator. My only small issue was with the breakfast, mostly Continental with a Belgian Waffle machine. No proteins offered. I'm sure the kids love the waffles.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$109
March	$141
April	$103
May	$117
June	$128
July	$108
August	$98
September	$103
October	$121
November	$137
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $119	17 $119	18 $130	19 $130
20 $110	21 $98	22 $98	23 $98	24 $98	25 $116	26 $119
27 $98	28 $98	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $167	3 $209
4 $98	5 $100	6 $98	7 $98	8 $100	9 $212	10 $235
11 $98	12 $99	13 $93	14 $96	15 $102	16 $116	17 $119
18 $99	19 $103	20 $97	21 $98	22 $101	23 $116	24 $116
25 $99	26 $99	27 $93	28 $97	29 $104	30 $117	31 $116

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Studio Suite, 1 King Bed

Studio, 2 Queen Beds

Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Rosenberg/Sugar Land Area

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