Name: The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western
Address: Station Rd, Kendal, Cumbria (comté), GB
Price range: 63 $US–99 $US per night
Rating: 7.9

Ce qu'en disent des voyageurs

D'après les récents avis, The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western offre une base simple et bien située en centre-ville, avec un personnel accueillant, des chambres propres et confortables, et un petit-déjeuner populaire, malgré quelques inconvénients récurrents tels que le bruit de la route, un parking limité et des zones datées.

La taille des chambres varie des chambres familiales et triples spacieuses aux chambres individuelles plus petites, et certains aménagements reflètent l'âge du bâtiment. Le petit-déjeuner est largement salué pour son goût et son rapport qualité-prix, bien que certains aient signalé des ruptures de stock, des retards ou une qualité inégale ; le service de restauration et le bar peuvent être limités. Idéal pour des séjours simples plutôt que pour des séjours luxueux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking sur place est très limité, avec des possibilités de stationnement débordant dans les parkings club à proximité ; plusieurs clients ont trouvé cela gênant. La disponibilité ou le service du bar et de la restauration en soirée peuvent être limités.

Avis de voyageur à ce sujet

8

john

10 déc. 2024

·

A séjourné 1 nuit

Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast

10

Ian

31 mai 2025

·

A séjourné 3 nuits

A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.

10

john

21 nov. 2024

·

A séjourné 1 nuit

Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.

6

Stephen

26 sept. 2025

·

A séjourné 2 nuits

Hotel is on corner of s busy road so lots of traffic. Checkin was easy with friendly staff (one only) and who also covered the bar! Learned the otel had gone cashless but there banking machines were not working. So 1st nighr paid cash. 2nd night had to pay on line! Website needs updating to refllect this. Room was OK but windows need a very good clean Shower was either red hot or scoulding. Reported to staff who said they'd get it fixed. Appeared there was an issue with the boiler! Breakfast was very good nice and hot full English. No actual car park here but could have used the local cricket club for £2 a day. I would stay here again if in Kendal. Just needs a few tweeks.

6

James

20 mars 2025

·

A séjourné 1 nuit

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.

6

Tony

11 nov. 2024

·

A séjourné 1 nuit

Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.

6

Michelle

26 juin 2025

·

A séjourné 1 nuit

No place to park close by.

4

Jude

27 nov. 2024

·

A séjourné 1 nuit

Parking a no go if you're over 2.1m high. If not you have to drive over the road into a tight car park. Options not great. Stain on carpet upstairs looks like there's been a murder or a birth. Locations ok 10 mins walk to centre, hotels limited for food and drink so go elsewhere

8

Michelle

15 juin 2025

·

A séjourné 2 nuits

A great value for money hotel, room was clean and comfortable, the whole building is really warm, so be prepared,! The showers are far to hot for me, but my friend loves them, so its a personal thing, but they dont really go any cooler than Moulton Lava! Breakfast was amazing value for money and exceptionally tasty, the staff are all friendly and helpful. They have an arrangement with the Rugby Club to park for £2 per 24hrs, which unfortunately we didnt know about before! Overall this is a good hotel, the kettle was full of water so cleaners didn't quite pay attention to detail My biggest gripe is dropping my key into a box on reception that i felt was to accessible to everyone, and if the staff member wasn't there i felt even less inclined to drop it in, this really did not sit well with me, plus picking it up every time you come back, getting stuck behind people checking in to do so etc! I just want to go back to my room!

8

Brian

11 avr. 2025

·

A séjourné 4 nuits

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les salles de bains sont fréquemment décrites comme très propres ou impeccables. Cependant, des problèmes occasionnels sont signalés, tels que des toiles d'araignées, de la poussière, des odeurs désagréables, des tapis tachés ou usés, et des problèmes récurrents avec des douches très chaudes ou défectueuses.

Avis de voyageur à ce sujet

10

Michelle

20 déc. 2025

·

A séjourné 1 nuit

Spotlessly clean, I work as a carer close on night shift, and travel to work. Just needed somewhere to put my head down until my next shift

8

Peter

13 avr. 2025

·

A séjourné 1 nuit

I had a single room which was a good size, comfortable and furnished with an armchair, desk, chest of drawers and a wardrobe, which is more than you get in a good many hotels. There was also a good sized and well equipped shower room. My only criticism is their choice of coffee, which could be improved considerably. All the parts of the hotel that I visited were scrupulously clean and there was a friendly and efficient team on hand 24/7.

6

Stephen

26 sept. 2025

·

A séjourné 2 nuits

Hotel is on corner of s busy road so lots of traffic. Checkin was easy with friendly staff (one only) and who also covered the bar! Learned the otel had gone cashless but there banking machines were not working. So 1st nighr paid cash. 2nd night had to pay on line! Website needs updating to refllect this. Room was OK but windows need a very good clean Shower was either red hot or scoulding. Reported to staff who said they'd get it fixed. Appeared there was an issue with the boiler! Breakfast was very good nice and hot full English. No actual car park here but could have used the local cricket club for £2 a day. I would stay here again if in Kendal. Just needs a few tweeks.

4

Darryl

6 juil. 2025

·

A séjourné 3 nuits

Shower was broken such that the only possible setting was scalding, intolerably hot. We were offered an alternate room but it was in a repurposed outbuilding only accessible via a weird fire escape area, so we decided to put up with the broken shower. The staff just patronised us by saying no one else had complained about it, which I find unbelievable, and that it would be colder if set on half pressure, which we obviously tried and was complete BS. We asked for a late check-out as quid pro quo, and the staff declined. The rooms are generally pretty grim - see photo of the tiny prison-style windows. Kendal isn't great either (besides one very good restaurant named Sapore) and technically not even in the Lake District. If you want lakes, mountains and pretty towns, stay in Ambleside or further Northwest. This is the only review I've ever left on here but this was possibly the worst hotel I've ever stayed in. Locals told us it had changed its name around June 2025, presumably to shed the poor reputation. Beware.

8

Charles

6 juin 2025

·

A séjourné 1 nuit

Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money

8

Louise

30 oct. 2025

·

A séjourné 4 nuits

Our room was clean, bathroom a little cobwebby in corners. Staff appeared friendly throughout. Breakfast was good and freshly cooked. We did not use any other facilities

4

David

8 nov. 2024

·

A séjourné 2 nuits

Very tired looking, wore Badly stsined Carpets, chippe, worn paint work. The worse Breakfast and its sevice We have Ever had. Wrong orders, all items, Over cooked, dry, Easyest meal to prepare. Ony 6 pepple in dining room so Not Busy. Top Marks for ruining Breakfast score 1 out of 10! Terrible. To add insult to injury I broke a Temp Crown trying to eat the rockhard toast. And an Emergency trip to the Dentist on return Home. Shower tray edges mouldy, on off knob detached, could Not serficiantly lower temp of shower, Scolding hot down to Extreamley Hot to lowest temp Very Hot!! Could be a Nice Hotel if Money was spent on it. Not worth the price per night. Refunded for Breakfasts Rececion Staff Excellent, Very Helpful and sympathetic. 10/10 Housekeeping 7/10 Dining Staff 3/10 Chef 0/10

8

Emma

16 nov. 2025

·

A séjourné 1 nuit

Friendly staff, clean room, comfy beds, clean bathroom, great location.

8

Marc

23 sept. 2025

·

A séjourné 2 nuits

Bed was very comfortable and the room was generally clean. I appreciated the addition of a fan. Toilet had a bad smell though and the remote control for the TV was really dirty. Also very thick dust on the extendable TV wall mount. Minor gripes though as it was amazing value. Would stay there again.

10

Christine

9 févr. 2026

·

A séjourné 1 nuit

Very good only one thing no wash in dispencer bag was empty, but i always take some of my own. Very clean, breakfast very good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont généralement confortables et plusieurs chambres sont spacieuses, bien que d'autres paraissent petites. Le bruit de la circulation affecte certaines chambres situées à l'avant ou au coin, et une partie de la décoration et du mobilier semble datée.

Avis de voyageur à ce sujet

8

Julie

7 juil. 2025

·

A séjourné 1 nuit

The room was clean, if a bit narrow. The road outside was rather loud. The bathroom was spacious and well-outfitted. The staff were very kind and helpful.

10

Umair

21 avr. 2025

·

A séjourné 1 nuit

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.

8

Charlotte

4 janv. 2026

·

A séjourné 2 nuits

Staff were very helpful. The hotel is well positioned. Our family room was a good size.

10

June

5 oct. 2025

·

A séjourné 1 nuit

Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.

6

Philippe

10 sept. 2025

·

A séjourné 1 nuit

En general bien mais les tapis mur à mur son sales. Notre chambre donnait sur la facade et le traffic est bruyant, impossible d'ouvrir les fenetres qui sont barrees.

8

Sharon

8 nov. 2025

·

A séjourné 1 nuit

Good hotel for the price. Would benefit from painting outside. It lets the insides. Attentive and friendly staff. Mattress was a bit bulging.

6

Robert

9 oct. 2025

·

A séjourné 2 nuits

Room was quite small but the bed was comfortable and shower was hot with good pressure. Our sink drained really slowly. WiFi kept dropping out so I gave up trying to stream video. TV was small by current standards (32 inch?) but OK for the size of the room. Lift worked well (we were on the second floor), building had some steps in strange places that made moving heavy suit cases a bit difficult. Old building issues I guess.

8

Matthew

25 mars 2025

·

A séjourné 1 nuit

Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.

8

Emma

16 nov. 2025

·

A séjourné 1 nuit

Friendly staff, clean room, comfy beds, clean bathroom, great location.

6

Sarah

24 sept. 2025

·

A séjourné 2 nuits

Had to wait until exactly 3pm to check in bit frustrating sitting for 10 minutes- then staff swapped over so had to wait again. Booked a double room but given a twin which wasn’t clean - this was swapped on request. Room was on the top corner no double glazing so with 3 windows it was noisy from traffic, bathroom fan didn’t work so bathroom window and all windows constantly streamed up - radiator was on so this must be an ongoing problem. Staff were chatty but not very bothered about customers but they did seem to be running reception, serving the bar and serving food. Bit of investment needed into the building and maybe more staff would improve this as it’s in a great spot?

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué comme étant aimable et serviable, avec des enregistrements rapides et faciles remarqués. Cependant, plusieurs avis mentionnent un manque de personnel qui cause des retards à la réception, au bar ou au petit-déjeuner.

Avis de voyageur à ce sujet

8

Shirley

22 févr. 2026

·

A séjourné 1 nuit

The staff were lovely and helpful. The room was very clean, the bed comfortable and the shower was hot. The cooked breakfast was tasty and plentiful. Great location and reasonably priced. I'd definitely stay there again.

2

Richard

26 mai 2025

·

A séjourné 1 nuit

1 membe of staff covering the bar,reception and serving meals. As a consequence the service was awful. We then waited over an hour for our dinner to be served. Not acceptable. The hotel was full so how come only one front facing staff on duty?

10

Mandy

8 nov. 2024

·

A séjourné 1 nuit

The staff couldn’t do enough to help

10

Jack

11 août 2025

·

A séjourné 2 nuits

Very Scottish decor’ for some reason. Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and coffee amenities. TV was working well. Bathroom looked recently refurbished. Staff were friendly and helpful throughout. I really liked their “free drink instead of housekeeping” option, which I absolutely decided to go for. Hotel is conveniently located to train station and a short walk into Kendal town centre.

8

Charles

6 juin 2025

·

A séjourné 1 nuit

Staff extremely pleasant and helpful, everything spotlessly clean. Excellent breakfast served to table Good value for money

6

Tony

11 nov. 2024

·

A séjourné 1 nuit

Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.

6

Paul

30 oct. 2025

·

A séjourné 1 nuit

Hotel short handed as staff had not turned in for work however fine for price paid. Nice location for town

10

Niall

4 nov. 2025

·

A séjourné 1 nuit

Very accommodating staff, especially the receptionist.

6

Andrew

5 sept. 2025

·

A séjourné 1 nuit

I don’t like being negative but it was not great. The staff tried hard - or some did - but they were very under-staffed with people doubling up on roles. Waited at least 5 or 6 mins before anyone came to reception desk, at peak check-in time, despite ringing the bell. There were five people waiting before anyone turned up. My food in the evening was ok and was served on time but I saw another person order very carefully but his order was very delayed and not what he ordered. Breakfast was pretty poor. The bed was comfortable and the room was clean. The public areas left a bit to be desired. You get what you pay for and it was not particularly expensive.

8

Agnes

17 nov. 2025

·

A séjourné 2 nuits

Very friendly staff and efficient

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation centrale pour la ville de Kendal et à proximité de la gare. Être situé sur une route achalandée signifie que certaines chambres sont exposées au bruit de la circulation.

Avis de voyageur à ce sujet

8

Tony

10 juil. 2025

·

A séjourné 3 nuits

Bedroom was spacious, bright, airy, very clean and fresh. Staff were very nice. Breakfast was freshly cooked and tasty. Great location for walking into town.

6

Stephen

26 sept. 2025

·

A séjourné 2 nuits

Hotel is on corner of s busy road so lots of traffic. Checkin was easy with friendly staff (one only) and who also covered the bar! Learned the otel had gone cashless but there banking machines were not working. So 1st nighr paid cash. 2nd night had to pay on line! Website needs updating to refllect this. Room was OK but windows need a very good clean Shower was either red hot or scoulding. Reported to staff who said they'd get it fixed. Appeared there was an issue with the boiler! Breakfast was very good nice and hot full English. No actual car park here but could have used the local cricket club for £2 a day. I would stay here again if in Kendal. Just needs a few tweeks.

10

June

5 oct. 2025

·

A séjourné 1 nuit

Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.

10

Eleanor

29 oct. 2025

·

A séjourné 4 nuits

Location!!

8

Shirley

22 févr. 2026

·

A séjourné 1 nuit

The staff were lovely and helpful. The room was very clean, the bed comfortable and the shower was hot. The cooked breakfast was tasty and plentiful. Great location and reasonably priced. I'd definitely stay there again.

8

David

19 sept. 2025

·

A séjourné 2 nuits

Very noisy near the hotel

8

Christian

22 avr. 2025

·

A séjourné 1 nuit

A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.

8

Robert

30 août 2025

·

A séjourné 1 nuit

Convenient for railway station & town centre, staff friendly and helpful, room clean & well equipped, good breakfast buffet.

8

Richard

12 juil. 2025

·

A séjourné 4 nuits

Great location, friendly staff, good breakfasts, decent-sized, comfortable room.

8

Brian

11 avr. 2025

·

A séjourné 4 nuits

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent savoureux, copieux et offre un bon rapport qualité-prix, mais certains clients ont signalé des ruptures de stock, des retards ou une qualité médiocre. Le service de restauration en soirée et le bar sont limités ou variables.

Avis de voyageur à ce sujet

8

Shirley

22 févr. 2026

·

A séjourné 1 nuit

The staff were lovely and helpful. The room was very clean, the bed comfortable and the shower was hot. The cooked breakfast was tasty and plentiful. Great location and reasonably priced. I'd definitely stay there again.

6

James

20 mars 2025

·

A séjourné 1 nuit

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.

8

Paolo

18 janv. 2026

·

A séjourné 1 nuit

Nice hotel, friendly and warm. Comfortable beds, everything worked and would stay again. Breakfast cooked food was good, the continental side is very basic.

10

Cheryl

10 juin 2025

·

A séjourné 1 nuit

Breakfast was fabulous, a real Must if staying here, great value

10

ian

1 oct. 2025

·

A séjourné 3 nuits

Breakfast was lovely, few item's missing on somedays

6

Andrew

5 sept. 2025

·

A séjourné 1 nuit

I don’t like being negative but it was not great. The staff tried hard - or some did - but they were very under-staffed with people doubling up on roles. Waited at least 5 or 6 mins before anyone came to reception desk, at peak check-in time, despite ringing the bell. There were five people waiting before anyone turned up. My food in the evening was ok and was served on time but I saw another person order very carefully but his order was very delayed and not what he ordered. Breakfast was pretty poor. The bed was comfortable and the room was clean. The public areas left a bit to be desired. You get what you pay for and it was not particularly expensive.

8

Dennis

30 août 2025

·

A séjourné 3 nuits

Very good breakfast worthy buying with deal.

10

Louise

10 nov. 2025

·

A séjourné 1 nuit

Check in was very quick and easy. It’s the little touches it was mine and my son’s birthday this weekend and we had a birthday cake, cards, sweets, drink in the room. Lovely. The room was clean and tidy and spacious. We stayed half board. The dinner allowance was very good and the food was amazing. Would definitely stay here again thank you for an amazing stay.

4

Keith

5 juil. 2025

·

A séjourné 1 nuit

Staff were great but hotel was neglected, food was poor and our room had a very unpleasant smell, I did report to reception. Would not recommend this hotel

10

Christine

9 févr. 2026

·

A séjourné 1 nuit

Very good only one thing no wash in dispencer bag was empty, but i always take some of my own. Very clean, breakfast very good.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $67	2 $75	3 $76	4 $71	5 $73	6 $75	7 $97
8 $63	9 $75	10 $76	11 $73	12 $73	13 $78	14 $86
15 $63	16 $76	17 $81	18 $73	19 $99	20	21
22 $79	23 $79	24 $78	25 $84	26 $88	27 $80	28 $88
29 $63	30 $76

The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 lits une place, non-fumeurs

Chambre Standard, 1 lit double, non-fumeurs

Chambre Standard, 3 lits une place, non-fumeurs

Chambre Familiale, plusieurs lits, non-fumeurs

Chambre Standard, 1 lit une place, non-fumeurs

Avis des voyageurs sur The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $83	21 $91	22 $82	23 $85	24 $98
25 $72	26 $76	27 $77	28 $77	29 $76	30 $75	31