Bahia Principe Grand Bavaro
From
274 $US
/nuit
Prix pour Bahia Principe Grand Bavaro
Sélectionnez les dates pour voir les prix et les disponibilités
From
274 $US
/nuit
Prix moyens mensuels
À Bahia Principe Grand Bavaro, les prix par nuit s'élèvent en moyenne à 226 $US pendant le mois le moins cher (septembre) et à 1 287 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| mars | 1 287 $US |
| avril | 1 016 $US |
| septembre | 226 $US |
M
A
S
Le plus cher : mars (env. 1 287 $US)
Le moins cher : septembre (env. 226 $US)
À propos de cet établissement
Complexe tout compris avec 2 piscines extérieures, un spa offrant des services complets et 9 restaurants à Punta Cana.
Emplacement
The hotel is located on the east coast of the Dominican Republic, 20km from the Punta Cana airport (30 minutes drive) and 70km from La Romana airport (90 minutes drive). It is an hour from Higüey village, in the region of La Altagracia.
Navette aéroport
Restaurant
Réception ouverte 24h/24
Centre d'affaires
Service en chambre
Concierge
Emplacement
Arena Gorda - Macao,Sección Baigüa,23000 Punta Cana,La Altagracia,DO, Bavaro, Punta Cana, République dominicaine
Options de chambre
Single Superior
Junior Suite Two Beds
Couchages 5
7
Suite Premium
Détails de la chambre
Couchages 8
Junior Suite One Bed
Couchages 5
27
Suite Two Bedrooms
Détails de la chambre
Couchages 8
Suite Standard
Couchages 8
Suite Two Beds
Couchages 8
Room Superior
Room Standard
Suite One Bed
Couchages 8
2
Junior Suite Standard
Détails de la chambre
Couchages 5
Avis des voyageurs sur Bahia Principe Grand Bavaro
6.9
Agréable
Basé sur 1 147 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
45%
Familles
37%
Groupes
14%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Bahia Principe Grand Bavaro, les voyageurs apprécient l'immensité des jardins, les piscines, l'accès à la plage et les animations dynamiques, mais beaucoup signalent des chambres vieillottes, des problèmes d'entretien et de propreté, la présence de moustiques, un Wi-Fi faible et un service inégal, en particulier à l'arrivée et aux buffets.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Bahia Principe Grand Bavaro, les voyageurs apprécient l'immensité des jardins, les piscines, l'accès à la plage et les animations dynamiques, mais beaucoup signalent des chambres vieillottes, des problèmes d'entretien et de propreté, la présence de moustiques, un Wi-Fi faible et un service inégal, en particulier à l'arrivée et aux buffets.
Certains clients soulignent le personnel amical et les activités adaptées aux enfants autour des piscines et sur la plage. Les commentaires sur la nourriture sont mitigés : les buffets peuvent dégager des odeurs désagréables ou présenter des problèmes de propreté et les réservations dans les restaurants à la carte sont limitées, bien que plusieurs dîners de spécialité soient appréciés. Attendez-vous à un complexe hôtelier animé en bord de mer avec de superbes espaces extérieurs, mais avec des compromis notables en termes de qualité des chambres et de fonctionnement quotidien.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Grand complexe hôtelier avec plusieurs piscines, un accès à la plage, des animations dynamiques et des navettes en voiturette. Certaines installations étaient en rénovation ou fermées, et la plage peut être bondée avec des algues par moments.
Avis de voyageur à ce sujet
4
Edwin
25 août 2023
·
A séjourné 5 nuits
Beach was disgusting and no attempt by hotel to clean it! Main pool was closed and looks terrible!
Beach was disgusting and no attempt by hotel to clean it! Main pool was closed and looks terrible!
8
Maria
7 avr. 2024
·
A séjourné 7 nuits
The beach that this hotel is located at is fantastic! A MOST SEA! one of a kind!! The hotel is nice, a la carte restaurants are amazing with lots of options and buffets were good with plenty of varieties! The service was great. We were very grateful with the trolly service that buses you to and from the beach as the hotel is quite big. The Employees are friendly and very accommodating. Estarlys at the swim up bar in Pool 4 was simply the best! Me and my family (10 of us) loved this vacation! We only have 2 complains. 1. A lot of the hotel is reserved for “privilege club” only and you couldn’t upgrade without changing hotels. It included large sections at the beach’s that were empty most of the time. Leaving limited room for everybody else. 2. The rooms are outdated and need some improvements and renovation. I would also suggest they open the beach buffet for breakfast as well! All in all we recommend this hotel!
The beach that this hotel is located at is fantastic! A MOST SEA! one of a kind!! The hotel is nice, a la carte restaurants are amazing with lots of options and buffets were good with plenty of varieties! The service was great. We were very grateful with the trolly service that buses you to and from the beach as the hotel is quite big. The Employees are friendly and very accommodating. Estarlys at the swim up bar in Pool 4 was simply the best! Me and my family (10 of us) loved this vacation! We only have 2 complains. 1. A lot of the hotel is reserved for “privilege club” only and you couldn’t upgrade without changing hotels. It included large sections at the beach’s that were empty most of the time. Leaving limited room for everybody else. 2. The rooms are outdated and need some improvements and renovation. I would also suggest they open the beach buffet for breakfast as well! All in all we recommend this hotel!
6
Kathleen
24 juin 2024
·
A séjourné 4 nuits
The property was so large that you needed to catch a tram to go to every location. Needed a tram to get to every meal. The restaurant reservations for dinners were limited to two restaurants. The rooms did not have washcloths, only hand towels and bath towels. No room service was provided (only a fridge restocked with a few drinks- once per day). The service at the pool bars was slow. The service was not stellar, but servers were not rude. Not impressive service by any means. The kayaks and hobie cat use was the best part.
The property was so large that you needed to catch a tram to go to every location. Needed a tram to get to every meal. The restaurant reservations for dinners were limited to two restaurants. The rooms did not have washcloths, only hand towels and bath towels. No room service was provided (only a fridge restocked with a few drinks- once per day). The service at the pool bars was slow. The service was not stellar, but servers were not rude. Not impressive service by any means. The kayaks and hobie cat use was the best part.
10
Jenna
14 sept. 2024
·
A séjourné 7 nuits
Property was great! Food was great! Trollys were great! Foam parties are amazing! Night life is great! Sports bar and karaoke was amazing! The club in there was awesome!
Property was great! Food was great! Trollys were great! Foam parties are amazing! Night life is great! Sports bar and karaoke was amazing! The club in there was awesome!
8
Lionel Craig Lee,
1 août 2023
·
A séjourné 4 nuits
The bathroom/banuo' by the pool was unsanitary
The bathroom/banuo' by the pool was unsanitary
6
Michelle
11 août 2024
·
A séjourné 5 nuits
Horrible WiFi Many mosquitoes Some employees rude especially in buffet Overall a beautiful resort A lot of entertainment every night. And bathroom need upgrade, I almost fell stepped out of tub, no walk in showers & no room service except for the adult side
Horrible WiFi Many mosquitoes Some employees rude especially in buffet Overall a beautiful resort A lot of entertainment every night. And bathroom need upgrade, I almost fell stepped out of tub, no walk in showers & no room service except for the adult side
4
Austin
11 mai 2024
·
A séjourné 7 nuits
-Mosquitoes everywhere. I had to sleep with bug spray on as the maids leave the doors open when cleaning and they all swarm in. If you use the public restrooms you will have a swarm above your head at all times. -Beaches we're very crowded and people reserved the chairs for the whole week with their towels overnight so there wasn't anywhere to sit other than the sun. -Very poor communication. Events were cancelled and we were not notified. They have an app but the Wi-Fi is so bad on the resort you cannot access it. -They only give you 3 dinner reservations for the entire week and the rest of the meals you have to eat in the buffet which smelled like sewage water -The beds were so hard it will give you back issues. I had to use the couch cushions underneath the sheets to get a decent night's sleep -Seaweed filled beach water and beaches. You get wrapped with seaweed and it scratches your skin when you try to swim in the crowded water. -The trolleys to and from the beach average about 5 minutes which was not too bad compared to other resorts. All in all I am not sure what else I expected from a budget resort but will not come back to this one in the future.
-Mosquitoes everywhere. I had to sleep with bug spray on as the maids leave the doors open when cleaning and they all swarm in. If you use the public restrooms you will have a swarm above your head at all times. -Beaches we're very crowded and people reserved the chairs for the whole week with their towels overnight so there wasn't anywhere to sit other than the sun. -Very poor communication. Events were cancelled and we were not notified. They have an app but the Wi-Fi is so bad on the resort you cannot access it. -They only give you 3 dinner reservations for the entire week and the rest of the meals you have to eat in the buffet which smelled like sewage water -The beds were so hard it will give you back issues. I had to use the couch cushions underneath the sheets to get a decent night's sleep -Seaweed filled beach water and beaches. You get wrapped with seaweed and it scratches your skin when you try to swim in the crowded water. -The trolleys to and from the beach average about 5 minutes which was not too bad compared to other resorts. All in all I am not sure what else I expected from a budget resort but will not come back to this one in the future.
8
Christine Bernadette Bennett
4 avr. 2023
·
A séjourné 5 nuits
The property was beautiful! It needs maintenance which they were working on. The main restaurant by the beach/pool is being renovated, bricks were being replaced and power washed the walkways. They have limited shuttles to take you from pick up points at the different buildings where you stay to the main building. We had to walk most of the time because of limited shuttles and it was .5 mile walk one way (the resort is huge). On the evening they had a wonderful show not a single shuttle was running. You can reserve 2 specialty restaurants other than buffet during your stay. We chose Garden Grill which was ok except they played AC/dc and heavy metal music??? We also ate at Maiko hibachi which we arrived 10 min early and the girl had us wait and then walked away and they held a meeting past dinner time while a line of customers waited. Then there was no “show”, no yum yum sauce or ginger steak sauce. When we did get served he then did a massive fire that I’m surprised didn’t singe someone’s hairs…my husband found a long strip of paper in his food. The actual shows outside were wonderful, the staff were friendly, the mini club for kids was absolutely amazing! They hunted my kid down no matter where we were in the resort to do fun kids activities. The mini club staff were phenomenal! The food there was absolutely beautiful in presentation! The juices, milk and alcohol were all watered down! Beds were hard as a brick. Mold in shower. Beach seaweed is a lot and stinks of dead fish.
The property was beautiful! It needs maintenance which they were working on. The main restaurant by the beach/pool is being renovated, bricks were being replaced and power washed the walkways. They have limited shuttles to take you from pick up points at the different buildings where you stay to the main building. We had to walk most of the time because of limited shuttles and it was .5 mile walk one way (the resort is huge). On the evening they had a wonderful show not a single shuttle was running. You can reserve 2 specialty restaurants other than buffet during your stay. We chose Garden Grill which was ok except they played AC/dc and heavy metal music??? We also ate at Maiko hibachi which we arrived 10 min early and the girl had us wait and then walked away and they held a meeting past dinner time while a line of customers waited. Then there was no “show”, no yum yum sauce or ginger steak sauce. When we did get served he then did a massive fire that I’m surprised didn’t singe someone’s hairs…my husband found a long strip of paper in his food. The actual shows outside were wonderful, the staff were friendly, the mini club for kids was absolutely amazing! They hunted my kid down no matter where we were in the resort to do fun kids activities. The mini club staff were phenomenal! The food there was absolutely beautiful in presentation! The juices, milk and alcohol were all watered down! Beds were hard as a brick. Mold in shower. Beach seaweed is a lot and stinks of dead fish.
8
Jeannette
3 juil. 2023
·
A séjourné 7 nuits
This hotel was lovely to stay at if a little outdated but they seem to be going through some renos so who knows. The staff is wonderful and very helpful. They could probably use more help at the front desk as when new buses come in they are swamped. But very prompt when you need something fixed. My room maid was extremely friendly and charming. Little disappointed the kids water park was closed when we got there due to repairs so there weren’t many locations to take the kids except for the beach and pool. Need another water park if the other will be closed down. Lobby needs working fans around. Nowhere besides our room to cool down and considering it’s a major connecting/lounge area for so many it gets too hot to quickly. Wish we had been given more direction on downloading the hotels app as we did not know that all the kids events were mention there. Would have liked to see a local town without also having to purchase an excursion as well. Other than that it was a lovely stay
This hotel was lovely to stay at if a little outdated but they seem to be going through some renos so who knows. The staff is wonderful and very helpful. They could probably use more help at the front desk as when new buses come in they are swamped. But very prompt when you need something fixed. My room maid was extremely friendly and charming. Little disappointed the kids water park was closed when we got there due to repairs so there weren’t many locations to take the kids except for the beach and pool. Need another water park if the other will be closed down. Lobby needs working fans around. Nowhere besides our room to cool down and considering it’s a major connecting/lounge area for so many it gets too hot to quickly. Wish we had been given more direction on downloading the hotels app as we did not know that all the kids events were mention there. Would have liked to see a local town without also having to purchase an excursion as well. Other than that it was a lovely stay
8
Senad
13 juin 2023
·
A séjourné 7 nuits
We love the beach and the restaurant by the beach. Rooms needs to be updated. Our room was full of mosquitoes. Only one buffet and we had to wait in line to get in. Not enough plates in the buffet.
We love the beach and the restaurant by the beach. Rooms needs to be updated. Our room was full of mosquitoes. Only one buffet and we had to wait in line to get in. Not enough plates in the buffet.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est une source de préoccupation récurrente : signalements de moisissures, de parasites (moustiques, cafards et punaises de lit), de mauvaises odeurs et de zones de restauration sales. Quelques clients ont noté des endroits propres, mais les normes semblent incohérentes.
Avis de voyageur à ce sujet
10
Stevens
25 sept. 2024
·
A séjourné 6 nuits
The property is gorgeous and appealing. I took my kids with me and they were very pleased with all the activities in the resort. Leonardo, the clerck attendant was very professional and he checks us in with such ease and timely manner. The service at the dining room was good ( Ana, Roberto, Jose and Ricardo ) were kind and serve us with a warm smile and great attitude. However, the cleanliness of the dining room wasn’t good cause we got interrupted by a bunch of flies and roaches running in the dining room.
The property is gorgeous and appealing. I took my kids with me and they were very pleased with all the activities in the resort. Leonardo, the clerck attendant was very professional and he checks us in with such ease and timely manner. The service at the dining room was good ( Ana, Roberto, Jose and Ricardo ) were kind and serve us with a warm smile and great attitude. However, the cleanliness of the dining room wasn’t good cause we got interrupted by a bunch of flies and roaches running in the dining room.
2
yahaira
11 août 2024
·
A séjourné 4 nuits
La peor experiencia que he tenido muy mal servicio la propiedad muy deteriorada había cucarachas en el área del buffet el aire acondicionado apagado nooo horrible no había tuallas nunca ósea a este resort no volvemos más 😡NO te ayudan con tu transporte nada
La peor experiencia que he tenido muy mal servicio la propiedad muy deteriorada había cucarachas en el área del buffet el aire acondicionado apagado nooo horrible no había tuallas nunca ósea a este resort no volvemos más 😡NO te ayudan con tu transporte nada
4
Joseph Guzman
8 juin 2024
·
A séjourné 4 nuits
The buffet had a bad smell and cockroaches in nearby areas of the buffet.
The buffet had a bad smell and cockroaches in nearby areas of the buffet.
2
Kimberly
23 juil. 2024
·
A séjourné 6 nuits
We booked 2 rooms. One with a king sized bed and one with two double beds. When we got to our rooms, the double bed room actually contained a king bed and a roll away bed. We did not press the issue. The first night there, we went to book our a la carts reservations. We booked 2. The first was at the Gard b Grill. That meal went off without a hitch and the food was good. The second meal was at the Brazilian place. When we got there, they said we were not on the list. We went to the front desk (clear across the resort). They said we were on the list. After back and forth for over an hour, we finally were able to use our reservation. The food was good. The buffet area smelled awful all the time. Major plumbing issues. The food was hit and miss. On day 3 of our trip, our daughter ended up with about 60 bug bites on her legs. At first we thought it was mosquito bites, but she was the only one that had them. Coincidentally, she was also the one sleeping on the roll away. After investigation (pictures to prove), we found BED BUGS in the roll away. Hotel staff did switch her room, but refused any compensation and were very rude about our reaction to the situation. We then started seeing multiple people with multiple bug bites just like my daughter. It is not mosquitos or sand fleas, people. I would NEVER stay here again or recommend anyone else does!!
We booked 2 rooms. One with a king sized bed and one with two double beds. When we got to our rooms, the double bed room actually contained a king bed and a roll away bed. We did not press the issue. The first night there, we went to book our a la carts reservations. We booked 2. The first was at the Gard b Grill. That meal went off without a hitch and the food was good. The second meal was at the Brazilian place. When we got there, they said we were not on the list. We went to the front desk (clear across the resort). They said we were on the list. After back and forth for over an hour, we finally were able to use our reservation. The food was good. The buffet area smelled awful all the time. Major plumbing issues. The food was hit and miss. On day 3 of our trip, our daughter ended up with about 60 bug bites on her legs. At first we thought it was mosquito bites, but she was the only one that had them. Coincidentally, she was also the one sleeping on the roll away. After investigation (pictures to prove), we found BED BUGS in the roll away. Hotel staff did switch her room, but refused any compensation and were very rude about our reaction to the situation. We then started seeing multiple people with multiple bug bites just like my daughter. It is not mosquitos or sand fleas, people. I would NEVER stay here again or recommend anyone else does!!
2
GENANI M
25 août 2024
·
A séjourné 5 nuits
We changed the room 3 times on the same day. We waisted one whole day switching rooms because the rooms were dirty, with bugs, missing light bulbs, smelling horribly.
We changed the room 3 times on the same day. We waisted one whole day switching rooms because the rooms were dirty, with bugs, missing light bulbs, smelling horribly.
2
Amy A
23 avr. 2024
·
A séjourné 7 nuits
We were put in a whole section where it has not been renovated (so were 2 other families i traveled with) our rooms had lots of black mold all over the bathrooms, walks, anove bed, air conditioning units broken, shower heads are broken, black mold right next to mini fridgerator and solied, stained pillows and comforters!!! Yes soiled!! I took pictures of everything. Never going back! Tried callibg Expedia to tell them. No luck!! There is no actual way to tell them. I have tried every avenue. Hopefully this one works waste of money!!! Pools great! Entertainment more for kids, Entertainment by pool great.
We were put in a whole section where it has not been renovated (so were 2 other families i traveled with) our rooms had lots of black mold all over the bathrooms, walks, anove bed, air conditioning units broken, shower heads are broken, black mold right next to mini fridgerator and solied, stained pillows and comforters!!! Yes soiled!! I took pictures of everything. Never going back! Tried callibg Expedia to tell them. No luck!! There is no actual way to tell them. I have tried every avenue. Hopefully this one works waste of money!!! Pools great! Entertainment more for kids, Entertainment by pool great.
4
Logan
25 avr. 2024
·
A séjourné 3 nuits
Mosquitoes were terrible!! Awful smell in the buffet dining area. Rooms were outdated and unclean. Food was good & the pool areas were nice. Lots of potential to be nice but would not go back.
Mosquitoes were terrible!! Awful smell in the buffet dining area. Rooms were outdated and unclean. Food was good & the pool areas were nice. Lots of potential to be nice but would not go back.
2
Marzena
4 avr. 2024
·
A séjourné 7 nuits
Avoid at all cost. Cockroaches everywhere. Buffet area smells like sewage.
Avoid at all cost. Cockroaches everywhere. Buffet area smells like sewage.
2
Leon
11 juin 2024
·
A séjourné 5 nuits
Dirty rooms/bathroom, mold in bathroom, no WiFi.
Dirty rooms/bathroom, mold in bathroom, no WiFi.
4
Louarda
26 juil. 2024
·
A séjourné 6 nuits
Unfortunately I have to be honest that my experience with the hotel was terrible, I found blood on the bed sheet that indicated the presence of bed bugs. I had to switch room, and that time that room smelled Like mold and had many mosquitoes. I will not go back again to that hotel.
Unfortunately I have to be honest that my experience with the hotel was terrible, I found blood on the bed sheet that indicated the presence of bed bugs. I had to switch room, and that time that room smelled Like mold and had many mosquitoes. I will not go back again to that hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillottes et présentent des problèmes d'entretien fréquents (climatisation, clés, douches, réfrigérateurs, prises de courant) et des lits durs ; les moustiques sont courants et le Wi-Fi souvent faible. Certains clients ont bénéficié d'une mise à niveau, parfois moyennant un supplément.
Avis de voyageur à ce sujet
8
Marie Mayra
7 sept. 2024
·
A séjourné 6 nuits
Las facilidades muy bonitas y el personal amables, pero las habitaciones no están en condiciones especialmente los aires acondicionados. Igual los restaurantes tampoco tienen buen aire acondicionado. En la reservación decía que tenía todo incluido, pero al llegar dijeron que solo teníamos tres días de restaurantes. En general estuvo bien, el lugar en bien bonito. Si pueden pagar alguno de los luxury, mejor. Recomendación dialogar con los del front desk porque ellos entienden y resuelven bastante.
Las facilidades muy bonitas y el personal amables, pero las habitaciones no están en condiciones especialmente los aires acondicionados. Igual los restaurantes tampoco tienen buen aire acondicionado. En la reservación decía que tenía todo incluido, pero al llegar dijeron que solo teníamos tres días de restaurantes. En general estuvo bien, el lugar en bien bonito. Si pueden pagar alguno de los luxury, mejor. Recomendación dialogar con los del front desk porque ellos entienden y resuelven bastante.
4
Rafael Antonio Cruz
4 sept. 2024
·
A séjourné 5 nuits
Goteras del baño de la habitación superior, exceso de mosquitos y pobre WFI.
Goteras del baño de la habitación superior, exceso de mosquitos y pobre WFI.
6
jackie
21 avr. 2024
·
A séjourné 5 nuits
The resort is old. WiFi is not work. The lock for the door very hard to open, it’s old not reading the card well. The staffs are friendly
The resort is old. WiFi is not work. The lock for the door very hard to open, it’s old not reading the card well. The staffs are friendly
6
Zuleika Celeny Castillo
5 oct. 2024
·
A séjourné 5 nuits
I booked for Bahia grand Bávaro & the only complaint we have is about the room. It didn't look like the picture on expedia. You could tell the room & bed were too old. Bathroom was falling apart with a smell of too much bleach. We complained at the front desk and they upgraded us but we had to pay the differences.. after that the whole vaca was amazing! There are 7 resort on this property& we had access to 3 of them. All people were so nice and attentive towards our needs. Beautiful experience!
I booked for Bahia grand Bávaro & the only complaint we have is about the room. It didn't look like the picture on expedia. You could tell the room & bed were too old. Bathroom was falling apart with a smell of too much bleach. We complained at the front desk and they upgraded us but we had to pay the differences.. after that the whole vaca was amazing! There are 7 resort on this property& we had access to 3 of them. All people were so nice and attentive towards our needs. Beautiful experience!
8
Eliza
10 mars 2024
·
A séjourné 4 nuits
The hotel rooms really need to be renovated and have more power outlets. That was a big problem for us.
The hotel rooms really need to be renovated and have more power outlets. That was a big problem for us.
4
Nariman
29 déc. 2023
·
A séjourné 8 nuits
WIFI is HORRIBLE. Connectivity is strong only in the lobby area; 1 of 4 devices could connect in our room. Room interiors are rundown. The ceiling and walls were cracked and looked like plaster was going to fall on us. The mattress was similar to a pull-out sofa. One side was slanted and I almost slipped off. The safe wasn't working. TV and hairdryer weren't worth using. We had to replace our room key at least 4 times. Room TV only has local cable without any streaming services. Minibar had water and two sodas. Mosquitos are everywhere! The hotel didn't have any shuttle services to local areas. You either have to book a tour or use a taxi. Taxi service is $40 each way. So if you want to check out the local town, you'll be paying $80 for your round trip, which includes the airport. The majority of the staff is nice but does not speak English. Service is very slow. Check-in was frustrating. The staff spent more time chatting with each other than with us. This is our first 'all-inclusive' experience. We had questions about dining options which nobody was able to explain. Guest Services or Tour Desk always has a long wait. Buffets are as expected. Food labels don't list ingredients. A-la-carte restaurant menus are not kid-friendly. Pools and beach are nice. Get there super early to get a lounger/umbrella. Water toys must be purchased and are expensive. Entertainment/activities are basic. Minigolf course is concrete.
WIFI is HORRIBLE. Connectivity is strong only in the lobby area; 1 of 4 devices could connect in our room. Room interiors are rundown. The ceiling and walls were cracked and looked like plaster was going to fall on us. The mattress was similar to a pull-out sofa. One side was slanted and I almost slipped off. The safe wasn't working. TV and hairdryer weren't worth using. We had to replace our room key at least 4 times. Room TV only has local cable without any streaming services. Minibar had water and two sodas. Mosquitos are everywhere! The hotel didn't have any shuttle services to local areas. You either have to book a tour or use a taxi. Taxi service is $40 each way. So if you want to check out the local town, you'll be paying $80 for your round trip, which includes the airport. The majority of the staff is nice but does not speak English. Service is very slow. Check-in was frustrating. The staff spent more time chatting with each other than with us. This is our first 'all-inclusive' experience. We had questions about dining options which nobody was able to explain. Guest Services or Tour Desk always has a long wait. Buffets are as expected. Food labels don't list ingredients. A-la-carte restaurant menus are not kid-friendly. Pools and beach are nice. Get there super early to get a lounger/umbrella. Water toys must be purchased and are expensive. Entertainment/activities are basic. Minigolf course is concrete.
4
Kayla Marie
25 mai 2024
·
A séjourné 6 nuits
Although the property itself was ok, the room was not well lit, the phone didn't work, we couldn't set the safe- there was a bad connection with the number pad. The next day couldn't open it. The room key stopped working. Got stuck in the bathroom. Left the day after arriving.
Although the property itself was ok, the room was not well lit, the phone didn't work, we couldn't set the safe- there was a bad connection with the number pad. The next day couldn't open it. The room key stopped working. Got stuck in the bathroom. Left the day after arriving.
2
aseem
16 janv. 2024
·
A séjourné 4 nuits
Mosquitoes in the room, staff would not understand your request. Customer service at its worst.
Mosquitoes in the room, staff would not understand your request. Customer service at its worst.
6
DeBrise
9 août 2024
·
A séjourné 4 nuits
Rooms need upgrading. Everything was outdated in the room. WiFi goes in and out. You have to ask for wash clothes. Tv was not clear. They did switch our rooms but it was no better. Clear beach water and pools were awesome.
Rooms need upgrading. Everything was outdated in the room. WiFi goes in and out. You have to ask for wash clothes. Tv was not clear. They did switch our rooms but it was no better. Clear beach water and pools were awesome.
6
Leisa
4 sept. 2024
·
A séjourné 6 nuits
I think this proper one’s to update their rooms . I could take a proper shower , the shower head was broken , no pillow cases on the pillows etc. I would go back , but I would book with another hotel
I think this proper one’s to update their rooms . I could take a proper shower , the shower head was broken , no pillow cases on the pillows etc. I would go back , but I would book with another hotel
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est inégal : beaucoup saluent le personnel amical et les artistes, mais l'assistance à la réception est souvent lente ou inefficace, l'arrivée peut être longue et les barrières linguistiques entravent la communication. La résolution des problèmes et la constance varient.
Avis de voyageur à ce sujet
2
Melannie
19 mars 2023
·
A séjourné 5 nuits
Horrible service. Rude staff
Horrible service. Rude staff
10
Leonel
1 juin 2024
·
A séjourné 7 nuits
My Wife and I visited in 2014 for our honeymoon we came back for our 10 year anniversary and loved it once again! The staff is very welcoming and friendly, the food is great and so are the drinks. Pools and beach are very accessible and fun!
My Wife and I visited in 2014 for our honeymoon we came back for our 10 year anniversary and loved it once again! The staff is very welcoming and friendly, the food is great and so are the drinks. Pools and beach are very accessible and fun!
8
Dario
20 juil. 2024
·
A séjourné 6 nuits
Nice pools and bars. Excellent customer service and attendance.
Nice pools and bars. Excellent customer service and attendance.
2
Thomas
4 juil. 2023
·
A séjourné 8 nuits
To begin, this was our first time in punta cana for an all inclusive, and it will almost certainly be our last. We found Cancun and surrounding areas to be miles ahead of what is offered in punta cana. At least at this resort anyway. We began our trip finding ourselves having been booked into a room where people were already staying, resulting in an awkward situation. Minus a few employees most of the staff was not helpful in anyway. In particular the check-in and guest services were of little to no help. Get used to the phrase "no sei". It means "I don\'t know" and you will here it a lot from staff in all areas of the resort. Hard to find any transportation in the resort. Also helpful hint * grand bahai Principe - grand Bavaro, and punta cana are essentially the same property with at least two other resorts. So it\'s big, like annoying big though. Honestly too much more to write so I\'ll just end here.
To begin, this was our first time in punta cana for an all inclusive, and it will almost certainly be our last. We found Cancun and surrounding areas to be miles ahead of what is offered in punta cana. At least at this resort anyway. We began our trip finding ourselves having been booked into a room where people were already staying, resulting in an awkward situation. Minus a few employees most of the staff was not helpful in anyway. In particular the check-in and guest services were of little to no help. Get used to the phrase "no sei". It means "I don\'t know" and you will here it a lot from staff in all areas of the resort. Hard to find any transportation in the resort. Also helpful hint * grand bahai Principe - grand Bavaro, and punta cana are essentially the same property with at least two other resorts. So it\'s big, like annoying big though. Honestly too much more to write so I\'ll just end here.
4
Gary
22 mars 2024
·
A séjourné 4 nuits
Check-in took almost an hour only about 10 people in front of us. There were several staff members helping but nobody seemed to know what they were doing. There were three members looking at one computer they seemed to be arguing. This kept happening over and over. Once we got checked in they did not inform us of anything in regards to dining, how to set up reservations. The resort is very long they have transportation from the lobby to the beach so you don't have to walk we were not informed of this we had to figure this out on our own. Only three outlets in our room only one was working And our mini fridge didn't work. It took 2 days and four trips to the front desk to get bottles of water put in our room. I will never stay at this resort ever again.
Check-in took almost an hour only about 10 people in front of us. There were several staff members helping but nobody seemed to know what they were doing. There were three members looking at one computer they seemed to be arguing. This kept happening over and over. Once we got checked in they did not inform us of anything in regards to dining, how to set up reservations. The resort is very long they have transportation from the lobby to the beach so you don't have to walk we were not informed of this we had to figure this out on our own. Only three outlets in our room only one was working And our mini fridge didn't work. It took 2 days and four trips to the front desk to get bottles of water put in our room. I will never stay at this resort ever again.
10
Sharon
28 mai 2023
·
A séjourné 10 nuits
I had an amazing trip. Everybody went above and beyond for my enjoyment. The food was surprisingly great, the service impeccable and the beach was perfect. I’d like to take a moment and just say that my customer service rep, Danger, was a standout with his service. Anything I needed, he was there to help assist me. I will be back soon, and he’s a huge credit as to why.
I had an amazing trip. Everybody went above and beyond for my enjoyment. The food was surprisingly great, the service impeccable and the beach was perfect. I’d like to take a moment and just say that my customer service rep, Danger, was a standout with his service. Anything I needed, he was there to help assist me. I will be back soon, and he’s a huge credit as to why.
2
Krystal
10 sept. 2024
·
A séjourné 4 nuits
My first room smell really bad ……. My 3rd room was pretty cool it was by the pool and beach …. The staff very unprofessional I felt unsafe they gave another family my room key !!! My family just came from the pool and was changing out of the wet clothes the other family came in the room and seen my 9 year old naked!!!!! I went to speak to management no one came to help me so we left the resort !!!!!!
My first room smell really bad ……. My 3rd room was pretty cool it was by the pool and beach …. The staff very unprofessional I felt unsafe they gave another family my room key !!! My family just came from the pool and was changing out of the wet clothes the other family came in the room and seen my 9 year old naked!!!!! I went to speak to management no one came to help me so we left the resort !!!!!!
4
Emma
9 avr. 2024
·
A séjourné 5 nuits
This was my second time visiting Bahia Principe, and I was shocked to see the decline in service and overall experience. On the first day the staff sent us to rooms that had serious issues (broken locks, no safe or AC, etc.), gave us keys to the wrong room, and ultimately wasted 5 hours of our time in which we had to drag our luggage through the heat from room to room until one finally was safe to stay in. The staff were incredibly rude and instead of giving us any compensation for our troubles, they repeatedly attempted to make us sign a contract removing any and all liability from the hotel for the entirety of the trip in exchange for a cheap 25 minute massage. After refusing to sign the form for safety reasons, guest services continued to call and come to our room attempting to intimidate us and insisting that we sign. The grounds of the property and the entertainment staff were very nice, but the service and lack of hospitality at the front desk is unforgivable. They said that if we had booked directly with the hotel rather than through Expedia we might have had better service. Loved Bahia last year but seems that management has worsened. I\'m sure that they will just reply to this message with a "sorry you feel that way" and do nothing about it...
This was my second time visiting Bahia Principe, and I was shocked to see the decline in service and overall experience. On the first day the staff sent us to rooms that had serious issues (broken locks, no safe or AC, etc.), gave us keys to the wrong room, and ultimately wasted 5 hours of our time in which we had to drag our luggage through the heat from room to room until one finally was safe to stay in. The staff were incredibly rude and instead of giving us any compensation for our troubles, they repeatedly attempted to make us sign a contract removing any and all liability from the hotel for the entirety of the trip in exchange for a cheap 25 minute massage. After refusing to sign the form for safety reasons, guest services continued to call and come to our room attempting to intimidate us and insisting that we sign. The grounds of the property and the entertainment staff were very nice, but the service and lack of hospitality at the front desk is unforgivable. They said that if we had booked directly with the hotel rather than through Expedia we might have had better service. Loved Bahia last year but seems that management has worsened. I\'m sure that they will just reply to this message with a "sorry you feel that way" and do nothing about it...
10
Genito R
24 févr. 2024
·
A séjourné 5 nuits
The Staff is very friendly!
The Staff is very friendly!
6
Nihada
9 oct. 2024
·
A séjourné 4 nuits
Was ok. Workers ver unprofessional and most of them don’t speak English very rude too. When you get there will update your room they ask you to pay extra money and if you pay cash they take it money no receipt. You can negotiate how much you want to pay for upgrades. Will not go back for sure I been at better resort in DR where ppl are more nicer.
Was ok. Workers ver unprofessional and most of them don’t speak English very rude too. When you get there will update your room they ask you to pay extra money and if you pay cash they take it money no receipt. You can negotiate how much you want to pay for upgrades. Will not go back for sure I been at better resort in DR where ppl are more nicer.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer au sein d'un très grand complexe multi-hôtelier ; les distances sont importantes et les navettes aident à l'accès. La plage est attrayante mais peut être bondée, et plusieurs clients se sont sentis en sécurité sur la propriété.
Avis de voyageur à ce sujet
4
Edwin
25 août 2023
·
A séjourné 5 nuits
Beach was disgusting and no attempt by hotel to clean it! Main pool was closed and looks terrible!
Beach was disgusting and no attempt by hotel to clean it! Main pool was closed and looks terrible!
8
Maria
7 avr. 2024
·
A séjourné 7 nuits
The beach that this hotel is located at is fantastic! A MOST SEA! one of a kind!! The hotel is nice, a la carte restaurants are amazing with lots of options and buffets were good with plenty of varieties! The service was great. We were very grateful with the trolly service that buses you to and from the beach as the hotel is quite big. The Employees are friendly and very accommodating. Estarlys at the swim up bar in Pool 4 was simply the best! Me and my family (10 of us) loved this vacation! We only have 2 complains. 1. A lot of the hotel is reserved for “privilege club” only and you couldn’t upgrade without changing hotels. It included large sections at the beach’s that were empty most of the time. Leaving limited room for everybody else. 2. The rooms are outdated and need some improvements and renovation. I would also suggest they open the beach buffet for breakfast as well! All in all we recommend this hotel!
The beach that this hotel is located at is fantastic! A MOST SEA! one of a kind!! The hotel is nice, a la carte restaurants are amazing with lots of options and buffets were good with plenty of varieties! The service was great. We were very grateful with the trolly service that buses you to and from the beach as the hotel is quite big. The Employees are friendly and very accommodating. Estarlys at the swim up bar in Pool 4 was simply the best! Me and my family (10 of us) loved this vacation! We only have 2 complains. 1. A lot of the hotel is reserved for “privilege club” only and you couldn’t upgrade without changing hotels. It included large sections at the beach’s that were empty most of the time. Leaving limited room for everybody else. 2. The rooms are outdated and need some improvements and renovation. I would also suggest they open the beach buffet for breakfast as well! All in all we recommend this hotel!
8
Vivian
23 mai 2023
·
A séjourné 4 nuits
Es un complejo de hoteles bastante grande, en el que particularmente estuvimos (Grand Bávaro) el problema que se tiene es el orden el checkin, es un desastre, todas las personas acumuladas allí para eso y las habitaciones no estaban listas a tiempo. La ventaja es que si se llega temprano puedes disfrutar de una vez de todo lo del hotel hasta que entreguen la habitación. Tuvimos inconvenientes con huéspedes súper ruidosos y nunca fue nadie de seguridad a percatarse del asunto. Adicionalmente hay muchas actividades que tienen costo, es algo a mejorar en la comunicación donde se dice que está disponible todo lo acuático. Ni esto ni el transporte lo cubre. Los restaurantes son ricos y las personas de animación excelentes. Son quienes hacen la estadía muy agradable.
Es un complejo de hoteles bastante grande, en el que particularmente estuvimos (Grand Bávaro) el problema que se tiene es el orden el checkin, es un desastre, todas las personas acumuladas allí para eso y las habitaciones no estaban listas a tiempo. La ventaja es que si se llega temprano puedes disfrutar de una vez de todo lo del hotel hasta que entreguen la habitación. Tuvimos inconvenientes con huéspedes súper ruidosos y nunca fue nadie de seguridad a percatarse del asunto. Adicionalmente hay muchas actividades que tienen costo, es algo a mejorar en la comunicación donde se dice que está disponible todo lo acuático. Ni esto ni el transporte lo cubre. Los restaurantes son ricos y las personas de animación excelentes. Son quienes hacen la estadía muy agradable.
6
Kathleen
24 juin 2024
·
A séjourné 4 nuits
The property was so large that you needed to catch a tram to go to every location. Needed a tram to get to every meal. The restaurant reservations for dinners were limited to two restaurants. The rooms did not have washcloths, only hand towels and bath towels. No room service was provided (only a fridge restocked with a few drinks- once per day). The service at the pool bars was slow. The service was not stellar, but servers were not rude. Not impressive service by any means. The kayaks and hobie cat use was the best part.
The property was so large that you needed to catch a tram to go to every location. Needed a tram to get to every meal. The restaurant reservations for dinners were limited to two restaurants. The rooms did not have washcloths, only hand towels and bath towels. No room service was provided (only a fridge restocked with a few drinks- once per day). The service at the pool bars was slow. The service was not stellar, but servers were not rude. Not impressive service by any means. The kayaks and hobie cat use was the best part.
8
Jessica
17 mars 2023
·
A séjourné 2 nuits
I really love the property, I mean I was In love , ver clean however my only problem is that the room and bathroom is outdated however that did not stop me from enjoying myself ..Also if you don’t pay attention you can easily be lost on the property
I really love the property, I mean I was In love , ver clean however my only problem is that the room and bathroom is outdated however that did not stop me from enjoying myself ..Also if you don’t pay attention you can easily be lost on the property
8
Rita
22 avr. 2023
·
A séjourné 7 nuits
This place is massive. Multiple resorts together with shuttles running in a loop. It's walkable, but nice to have shuttle sometimes. The beach has a beautiful breeze and quieter than the pool with all It's activities. Very friendly, attentive staff. Reason for 4 star is because the buffet food is cold unless a chef made something fresh for you. The room refrigerator was cool not cold. No face cloths, no body lotion. Plenty of shampoo, conditioner and shower gel. No diet coke. Only full sugar sodas.
This place is massive. Multiple resorts together with shuttles running in a loop. It's walkable, but nice to have shuttle sometimes. The beach has a beautiful breeze and quieter than the pool with all It's activities. Very friendly, attentive staff. Reason for 4 star is because the buffet food is cold unless a chef made something fresh for you. The room refrigerator was cool not cold. No face cloths, no body lotion. Plenty of shampoo, conditioner and shower gel. No diet coke. Only full sugar sodas.
8
MANISHA
28 févr. 2024
·
A séjourné 4 nuits
The property is beautiful with clean rooms and good breakfast, lunch, dinner bufftets. Ala carte dinners should have been more. The beach is pristine and clean. Entertainment was good. Ala carte dinners were good(Greek/Mexican) On the other hand the service was terrible. All Staff did not speak a word of English, hence difficult to communicate. Terrible service in buffets. Every single time received Coffee/beer etc at the buffet service after we had almost finished breakfast/dinner. There was always a shortge of plates at buffets. Entertainment was also in Spanish. But otherwise had a pleasant stay.
The property is beautiful with clean rooms and good breakfast, lunch, dinner bufftets. Ala carte dinners should have been more. The beach is pristine and clean. Entertainment was good. Ala carte dinners were good(Greek/Mexican) On the other hand the service was terrible. All Staff did not speak a word of English, hence difficult to communicate. Terrible service in buffets. Every single time received Coffee/beer etc at the buffet service after we had almost finished breakfast/dinner. There was always a shortge of plates at buffets. Entertainment was also in Spanish. But otherwise had a pleasant stay.
10
Mar
17 juin 2024
·
A séjourné 6 nuits
i love the security inside the property. it made me feel safe all the time. food was delicious and the staff very professional and nice. the olny down side of my vacation time in this resort was the algae at the beach. the first 2 or 3 days, it was a lot, but i also must say that to my surprise the day of my return home, the beach was clean and blue. mother nature was also pleasant, and mosquitoes in a scale 1 to 10, i will say 4( we always used Off though). shopping wise, you can find the best prices at the stores that are parte of the resort.
i love the security inside the property. it made me feel safe all the time. food was delicious and the staff very professional and nice. the olny down side of my vacation time in this resort was the algae at the beach. the first 2 or 3 days, it was a lot, but i also must say that to my surprise the day of my return home, the beach was clean and blue. mother nature was also pleasant, and mosquitoes in a scale 1 to 10, i will say 4( we always used Off though). shopping wise, you can find the best prices at the stores that are parte of the resort.
8
Hans Joachim
21 déc. 2023
·
A séjourné 5 nuits
Sehr große Anlage die aus mehreren Komplexen besteht. Es verkehren den ganzen Tag Elektro Autos zum Transport 👍der Außenbereich ist sehr schön und gepflegt. Das Personal ist freundlich,
Sehr große Anlage die aus mehreren Komplexen besteht. Es verkehren den ganzen Tag Elektro Autos zum Transport 👍der Außenbereich ist sehr schön und gepflegt. Das Personal ist freundlich,
8
Roberto
31 janv. 2023
·
A séjourné 14 nuits
Huge and long walking distance beach was small and crowded.
Huge and long walking distance beach was small and crowded.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est inconstante : les buffets offrent de la variété, mais suscitent des plaintes concernant les odeurs, la propreté et les plats tièdes ; obtenir une réservation dans les restaurants à la carte est limité et frustrant. Certains restaurants de spécialité et certains repas sont appréciés.
Avis de voyageur à ce sujet
10
Jim ning
15 févr. 2024
·
A séjourné 4 nuits
The food was great. However, i would suggest to give an option about sugar free desserts
The food was great. However, i would suggest to give an option about sugar free desserts
8
Danielle Willo
15 févr. 2024
·
A séjourné 6 nuits
Was a lovely hotel, all the staff was friendly and we were upgraded for free because our room was not ready on time. Lots of amenities and activities. The pools and beach were beautiful. The only thing that I would say could be improved is the food. Buffet food is the same everyday and gets pretty old after a few days. The alacarte dinners were better for sure, but very hard to book into as they fill up fast.
Was a lovely hotel, all the staff was friendly and we were upgraded for free because our room was not ready on time. Lots of amenities and activities. The pools and beach were beautiful. The only thing that I would say could be improved is the food. Buffet food is the same everyday and gets pretty old after a few days. The alacarte dinners were better for sure, but very hard to book into as they fill up fast.
6
MIRIAM VANNY
12 août 2024
·
A séjourné 4 nuits
Staff very rude nerver can have a correct answer restaurants is a lie you only can eat in 2 and the open buffets terrible food smell bad and service the worst
Staff very rude nerver can have a correct answer restaurants is a lie you only can eat in 2 and the open buffets terrible food smell bad and service the worst
4
Eileen
28 juil. 2024
·
A séjourné 7 nuits
The property was nice and clean. Our room was upgraded since we arrived late and we were placed close to the beach. If it rains everything get floaded and you can leave without getting soak. The staff at buffet restaurants sometimes are not around or one tell you to search for another to help you with basics as a cola or coffee. Night shows weren't that spectacular. Alcohol quality is pretty bad. The bounganvilla Buffet Rest smelled everyday like sewage.I
The property was nice and clean. Our room was upgraded since we arrived late and we were placed close to the beach. If it rains everything get floaded and you can leave without getting soak. The staff at buffet restaurants sometimes are not around or one tell you to search for another to help you with basics as a cola or coffee. Night shows weren't that spectacular. Alcohol quality is pretty bad. The bounganvilla Buffet Rest smelled everyday like sewage.I
4
khalil f
30 mai 2024
·
A séjourné 5 nuits
If you don’t speak spanish it’s not for you no one of the staff will listen to you . Very bad service and food. All inclusive only for open buffet not including the other restaurants . Staff are so mean ignoring your request for most of the time
If you don’t speak spanish it’s not for you no one of the staff will listen to you . Very bad service and food. All inclusive only for open buffet not including the other restaurants . Staff are so mean ignoring your request for most of the time
6
Agatha
2 mai 2024
·
A séjourné 5 nuits
Calls itself “All-Inclusive” but you can’t eat at any/all of their restaurants. Some are reserved for certain hotels, there’s also a rule (WHICH IS NOT ADVERTISED) that you are allowed to eat at restaurants at a 2:1, so if you stay there for 6 nights you have 3 vouchers to eat at a restaurant throughout your stay, the other 3 nights you eat at the buffet, which is good but not what I want at an all-inclusive.
Calls itself “All-Inclusive” but you can’t eat at any/all of their restaurants. Some are reserved for certain hotels, there’s also a rule (WHICH IS NOT ADVERTISED) that you are allowed to eat at restaurants at a 2:1, so if you stay there for 6 nights you have 3 vouchers to eat at a restaurant throughout your stay, the other 3 nights you eat at the buffet, which is good but not what I want at an all-inclusive.
8
ZULIA
12 mai 2024
·
A séjourné 4 nuits
Staff in general is great. Waiters , entertainment, bar tenders , etc are great. The smell in the dining room is horrible, the buffet room location is Terrible at Bavaro, we could not eat there even one day, smells as sewerage. We had to jumped into Punta Cana restaurant. Hope you can take this in consideration and they fix this ! Thank you
Staff in general is great. Waiters , entertainment, bar tenders , etc are great. The smell in the dining room is horrible, the buffet room location is Terrible at Bavaro, we could not eat there even one day, smells as sewerage. We had to jumped into Punta Cana restaurant. Hope you can take this in consideration and they fix this ! Thank you
2
Marzena
4 avr. 2024
·
A séjourné 7 nuits
Avoid at all cost. Cockroaches everywhere. Buffet area smells like sewage.
Avoid at all cost. Cockroaches everywhere. Buffet area smells like sewage.
4
IVAN
9 juin 2024
·
A séjourné 8 nuits
La comida del buffet no es buena no hay variedad desayuno y lunch pensé encontrar mariscos, el primer día camine 3 veces al lobby para que me solucionen el aire de mi habitación cosa que me pareció súper agotador porque el lugar es muy grande recién llegados y que no puedan ir a tu habitación para saber cómo está y uno tener que ir no me parece, pero bueno pudieron solucionar, el personal increíble. El olor de los restaurantes a manglar es un poco molestoso y los restaurantes buffet no tienen aire o si tienen no abastecen. Eso de poder comer en los restaurantes japoneses de mariscos carnes brasileños las veces que uno pueda como dice en la página cuando uno va a comprar no es así solo te dan 1 restaurante por cada 2 días de estadía cosa que yo pase 9 días y pude comer en 4 muy buenos pero no deberían poner que uno puede entrar a esos porque no es así
La comida del buffet no es buena no hay variedad desayuno y lunch pensé encontrar mariscos, el primer día camine 3 veces al lobby para que me solucionen el aire de mi habitación cosa que me pareció súper agotador porque el lugar es muy grande recién llegados y que no puedan ir a tu habitación para saber cómo está y uno tener que ir no me parece, pero bueno pudieron solucionar, el personal increíble. El olor de los restaurantes a manglar es un poco molestoso y los restaurantes buffet no tienen aire o si tienen no abastecen. Eso de poder comer en los restaurantes japoneses de mariscos carnes brasileños las veces que uno pueda como dice en la página cuando uno va a comprar no es así solo te dan 1 restaurante por cada 2 días de estadía cosa que yo pase 9 días y pude comer en 4 muy buenos pero no deberían poner que uno puede entrar a esos porque no es así
4
Allison
1 avr. 2024
·
I worked in the hotel business and I have only ever written one bad review and I travel often. The good: The location is beautiful, the beach and pools were nice and the service in the restaurants was efficient. The bad: rooms are outdated with only one working outlet to charge all of our phones. The buffet was gross. The only foods that didn’t make my entire family sick was the fresh fruit and the bread. Every time we ate anything else we were all sick 5 times a day. Booking: on Expedia I paid for 3 adults (even though one of my children is a teenager). When we checked in they said I overpaid and they couldn’t give my teenager an adult arm band. This was fine, except for I received no refund and then when I went to book reservations they wouldn’t let us in the restaurants with a child. I tried to book reservations for dinner through the app before we arrived and tried to call the hotel. They said to book when we got here. Well when we got here there were no reservations left at any restaurants except at 10 pm. And then, it was at the 2 least desirable restaurants. Not the ones with ocean views or food that might not have made us sick. Other families w/ younger children were having same problems. It was a scam. When housekeeping came to our room: 1 day they walked in on my daughter changing her clothes. Another time we came back to our room with our ground floor balcony door open. I made sure I locked it before we left. Luckily we put all our valuables in safe.
I worked in the hotel business and I have only ever written one bad review and I travel often. The good: The location is beautiful, the beach and pools were nice and the service in the restaurants was efficient. The bad: rooms are outdated with only one working outlet to charge all of our phones. The buffet was gross. The only foods that didn’t make my entire family sick was the fresh fruit and the bread. Every time we ate anything else we were all sick 5 times a day. Booking: on Expedia I paid for 3 adults (even though one of my children is a teenager). When we checked in they said I overpaid and they couldn’t give my teenager an adult arm band. This was fine, except for I received no refund and then when I went to book reservations they wouldn’t let us in the restaurants with a child. I tried to book reservations for dinner through the app before we arrived and tried to call the hotel. They said to book when we got here. Well when we got here there were no reservations left at any restaurants except at 10 pm. And then, it was at the 2 least desirable restaurants. Not the ones with ocean views or food that might not have made us sick. Other families w/ younger children were having same problems. It was a scam. When housekeeping came to our room: 1 day they walked in on my daughter changing her clothes. Another time we came back to our room with our ground floor balcony door open. I made sure I locked it before we left. Luckily we put all our valuables in safe.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Andre
2 août 2024
·
A séjourné 4 nuits
.
.
10
Julien
23 juin 2024
·
A séjourné 7 nuits
Magnifique resort Très bien équipé Équipe au petit soin
Magnifique resort Très bien équipé Équipe au petit soin
10
Ariel
15 mai 2024
·
A séjourné 5 nuits
Incroyable
Incroyable
4
francois
2 mai 2024
·
A séjourné 4 nuits
La salle de bain dans la chambre à coucher est un ancien bain tourbillon mais sans tourbillon. Seulement tout l’équipement pour ce dernier a été laissé dans ce dernier; ouverture encore présente et filtre encore présent et sale. Le fond du bain est tellement grafigne qu’il fait mal au pied et évitez les bains impossible. Espace entre le mur et le bain sans silicone. Buffet au matin le service est hyper lent. Nous avions 3 assiettes sales non-récupérées et nous n’avons jamais eu d’eau pour boire. Présence de coquerelles près des tables et de l’office et sur tout le site il y avait présences de moustiques en quantité incroyable. J’ai des piqûres sur tout le corps et même dans la chambre impossible de dormir à cause des moustiques et le petit frigidaire était chaud donc les boissons présentes inbuvable. L’air climatisé ne fonctionnait pas désastre vieil hôtel non rénové depuis longtemps
La salle de bain dans la chambre à coucher est un ancien bain tourbillon mais sans tourbillon. Seulement tout l’équipement pour ce dernier a été laissé dans ce dernier; ouverture encore présente et filtre encore présent et sale. Le fond du bain est tellement grafigne qu’il fait mal au pied et évitez les bains impossible. Espace entre le mur et le bain sans silicone. Buffet au matin le service est hyper lent. Nous avions 3 assiettes sales non-récupérées et nous n’avons jamais eu d’eau pour boire. Présence de coquerelles près des tables et de l’office et sur tout le site il y avait présences de moustiques en quantité incroyable. J’ai des piqûres sur tout le corps et même dans la chambre impossible de dormir à cause des moustiques et le petit frigidaire était chaud donc les boissons présentes inbuvable. L’air climatisé ne fonctionnait pas désastre vieil hôtel non rénové depuis longtemps
10
roxane
8 mars 2024
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A séjourné 10 nuits
Très bonne ambiance, cadre magnifique et verdoyant, animation formidable, toutes les Piscines ont leur charme et la plage est parfaite pour se baigner et marcher.
Très bonne ambiance, cadre magnifique et verdoyant, animation formidable, toutes les Piscines ont leur charme et la plage est parfaite pour se baigner et marcher.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
À savoir avant votre départ
- Des réservations sont requises pour les services de massage et les soins au spa. Les réservations peuvent être effectuées en contactant l'établissement avant votre arrivée, en utilisant les coordonnées figurant sur la confirmation de réservation.
- Des frais de complexe sont inclus dans le prix total affiché.
- Des frais pour un dîner de gala obligatoire du réveillon de Noël sont inclus dans le prix total affiché pour les séjours le 24 décembre.
- Des frais pour un dîner de gala obligatoire du réveillon du Nouvel An sont inclus dans le prix total affiché pour les séjours le 31 décembre.
- Seuls les clients enregistrés sont autorisés dans les chambres.
- L'établissement dispose de chambres communicantes, qui sont soumises à disponibilité et peuvent être demandées en contactant l'établissement via le numéro indiqué sur la confirmation de réservation.
Frais
Les frais et dépôts suivants sont facturés par l'établissement au moment du service, de l'enregistrement ou du départ.
- Frais pour l'Internet sans fil en chambre : 15,00 USD par jour (les tarifs peuvent varier)
- Frais pour l'Internet sans fil dans les zones publiques : 14,00 USD par jour (les tarifs peuvent varier)
- Frais pour le coffre-fort en chambre : 4 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et dépôts peuvent ne pas inclure les taxes et sont sujets à modification.
Frais et taxes obligatoires
Les frais ci-dessous sont inclus dans le prix global de votre chambre :
- Frais pour le dîner de gala du réveillon du Nouvel An
- Frais pour le dîner de gala du réveillon de Noël
- Frais de complexe
- Le petit-déjeuner
- L'accès à la piscine
- L'accès à la plage
- Les serviettes de plage
- L'accès au centre de fitness
- Les cours de fitness/yoga
- Les installations ou équipements sportifs
- L'accès à la piscine d'un établissement partenaire
- L'accès à un établissement partenaire
- L'accès à Internet
- Le café en chambre
- L'eau en bouteille en chambre
- Le stationnement autonome
- Le parking
- Le ménage
Nous avons inclus tous les frais qui nous ont été communiqués par l'établissement. Toutefois, les frais peuvent varier, par exemple, en fonction de la durée du séjour ou de la chambre que vous réservez.
Équipements populaires
Navette aéroport
Restaurant
Réception ouverte 24h/24
Centre d'affaires
Service en chambre
Concierge
Services
Centre d'affaires
Concierge
Réception ouverte 24h/24
Baby-sitting/Services pour enfants
Salle(s) de conférence
Service de change
Personnel multilingue
Salles de réunion
Blanchisserie
Magasins
Activités
Casino
Jardin
Plage (à proximité)
Jet-ski
Plongée
Planche à voile
Discothèques
Billard
Mini-golf
Équitation
Volley-ball
Piscine extérieure
Tennis de table
Terrasse
Général
Service en chambre
Restaurant
Sauna
Salon
Massage
Salon de bronzage
Bain de vapeur
Club pour enfants
Beach Sun Loungers
Bar (Swim-up)
Wheelchair Accessible (Limited)
Parking
Navette aéroport
Parking (Secured)
Connexion Internet
Wi-fi