Ramada Katunayake

We had a lovely stay and the staff were all very friendly and very helpful. The food in the restaurant was delicious. A lovely spacious room, although could do with a little redecoration.

The hotel was closed due to flooding. We weren't notified and then had to book another hotel. We have tried to get a refund but have been told it won't be possible, even when we didn't stay as it was closed!

Air conditioner adjuster not working well There was no free shuttle service from hotel to airport and was charging too much for hotel vehicle service. We did not use free shuttle service from airport to hotel.

We booked 3 rooms with 3 occupants each. However when checked in at 0100 after a long flight it was disappointing to find only one double bed in room. They obliged our request to set up a another bed each but it was very inconvenient to wait for this to happen at this very late time. Also we paid for a poor breakfast. Poorly run hotel.

Terrible Stay. We got there very late (11:30PM) and only had a few hours to sleep before we needed to go to the airport. Check-in took forever, and when I finally got to my room and plugged in my cell phone to charge, it shorted the power in the entire room. All power went out. When I went back and told the front desk, they said they sould send someone up to check it out (was 12:30am by this time). After a lot of back & forth w/ the Desk Agent, he finally gave me a new room as requested. When I finally got to the new room at 1am, it was really hot, over 80 degrees farenheight, and the thermostat was broken. I just took a cold shower and went to bed because I was so exhausted, needed to be up again soon, and didn't feel like dealing with it any longer. Would not recommend staying here!!