Fredj Hotel and Spa

No amenities. No potable water. Water damaged room, with no ac. Breakfast was mediocre, at best. Empty mini fridge, check-in was complicated, this was a terrible experience, despite the kindness of individual staff people

In the hotels hay day, it must of been something special but now days standards have dropped. Check-in woman delayed my check in which wasn't a great start. Check in is at 2pm and rooms should be ready for check-in. All the other staff were extremely helpful and friendly. The room wasn't ready. The room was fairly clean, some light bulbs weren't working, fridge wasn't working. Positive note breakfast was one of the best I very had. . Well done to the kitchen staff. Delicious.

Breakfast was disappointing and not ready on time. Few choices but if you're hungry you'll eat it. Great coffee machine. The staff are friendly but view you as a walking ATM. They tell you a price to go somewhere, when you walk two hundred metres up the road, a taxi is half the price to the same place.

Unfortunately, this hotel was nothing like what was advertised. The photos are misleading and do not reflect the actual condition of the property, inside or outside. During our stay we experienced no Wi-Fi, bathroom doors that would not close, ripped sheets with cigarette burns, stained chairs, broken electrical sockets, a fridge that didn't work, rust throughout the hotel, poor cleanliness and a clear lack of maintenance. The breakfast was extremely basic and repetitive, far below what you would expect from a 4-star hotel. The pool area had damaged flooring, broken parasols, accumulated rubbish and broken furniture. The restaurant looked completely different from the advertised photos, had very few tables and didn't even sell small bottled water. The hotel bar was also not operating. Our room key stopped working every day and had to be reprogrammed repeatedly. Towels and toilet paper were also missing during the first days until we requested them (also a challenge to have this provided). The staff were polite and did their best, and after our complaint there was a visible effort to improve the service. However, the main issue is the hotel's overall condition, which staff cannot fix. The Spa was also not operating. My personal advice, look for another property.

I stayed for 7 nights in the Prestige Suite, which was very spacious and offered a fantastic view. The room stated sleeps 4 however it was just 1 double bed and a sofa. The hotel’s interior is modern, stylish, and generally very clean, although there are a few areas that could benefit from repairs or redecoration. The spa was not open during my stay, but the swimming pool is a good size, well maintained, and clean. Breakfast was generous with a good selection, and all of the staff were polite, friendly, and helpful throughout our stay. The location is excellent, just a few minutes’ walk from the Grand Socco and the beach. Taxis are also readily available outside the hotel, making it easy to get around Tangier. On the downside, the air conditioning could be more powerful, especially during the hotter days, and some room fridges were not working. However, the staff were happy to store items in the hotel kitchen fridge when needed. The corridors and public areas were kept clean, and we found that if you tipped the room attendant, they went the extra mile to provide exceptional service and ensure the room was well looked after. Overall, we had a very enjoyable stay. The spacious rooms, excellent location, friendly staff.