Name: Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen by IHG
Address: 2860 North Westport Drive, Port Allen, Louisiana, United States of America, Port Allen, Louisiana, US
Price range: $94–$297 per night
Rating: 8.35

What guests think

At Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen by IHG, guests often praise the friendly front desk, convenient location near highways and LSU, and clean rooms, while noting inconsistent housekeeping and uneven condition of rooms and amenities.

Room comfort is appreciated, but recurring problems include weak or nonfunctional air conditioning, occasional TV failures, musty humidity, and low water pressure. Facilities draw mixed feedback: the indoor pool is a plus yet sometimes closed or poorly lit, the fitness room has had HVAC issues, and parking can feel limited. Breakfast is often considered good with variety, though a few stays saw late setup, staffing confusion, or equipment outages, and two reports mention early-morning fire alarms originating from the kitchen. Overall, expect a practical stay with solid basics but uneven upkeep and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the indoor pool is appreciated but has been closed or poorly lit at times, the fitness room’s air conditioning failed on one stay, and parking can feel limited, though generally accessible.

Related guest reviews

4

Amber

Mar 29, 2024

·

Stayed 1 night

You had to ask the desk worker to even be able to use the pool and be able to unlock the door to it. There were people just hanging out drinking all in the parking lot in the middle of the day. I would not return. Unsafe and sketchy.

10

Angela

Feb 9, 2025

·

Stayed 2 nights

Great location, easy to get to. Very clean room and comfortable bed and pillows! The breakfast has a great variety. The staff is terrific! The only negative is there is not a lot of parking.

10

Jasmine

May 24, 2024

·

Stayed 1 night

everything was great, nice staff, clean hotel, parking was accessible.

8

Tom

Mar 9, 2025

·

Stayed 1 night

Found a small spider in the baby crib. The high chair in the breakfast area was dirty. Disappointing that the pool was out of order but I guess that happens. Otherwise quiet and fine.

6

Monica

Sep 29, 2024

·

Stayed 2 nights

The overall property could use some upgrades. They also have limited parking. While convenient for visiting LSU, this wasn’t my best experience with a Holiday Inn Express. The bathroom needs a total overhaul - I am grateful that I brought my flip-flops.

10

Mona

Dec 29, 2022

·

Stayed 19,354 nights

Nice rooms and service hot breakfast. Grounds need more loghting in the parking area.

10

Dale

May 26, 2024

·

Stayed 1 night

Place was clean and easily accessed. The only issue we had was the swimming pool did not have working lights in the pool or above, which is a safety factor that needs to be looked into. The pool was one of the reasons we booked the place so that our grandson's could have some pool fun while we were there.

10

Mook

Jun 15, 2025

·

Stayed 1 night

I liked the look/feel,, the indoor pool,, the room was pretty nice also i will definitely be back!!!

6

Brittany

Mar 25, 2025

·

Stayed 1 night

Actual room was fine but as we were checking in, a pimp and his girls were coming in. They are clearly regulars by the way the check in guy treated them. Parking around the facility was sketchy as well, felt very uneasy leaving anything from our 10 day trip in the car.

10

Carla

Jul 6, 2025

·

Stayed 2 nights

Breakfast was great. The front desk was very polite and helpful. The area around the hotel didn’t offer a lot so it was a quiet stay. The room was clean and the pool area was clean. My only complaint is the air in the work out room was not working and it was too hot. 85 degrees.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but others cited musty odors, dirty bathrooms or fixtures, and pests; there is also a single report of bed bugs.

Related guest reviews

8

Laura

Jul 23, 2025

·

Stayed 1 night

Quiet and clean, just what we needed!

4

Alexandria

Nov 13, 2024

·

Stayed 3 nights

There were giant dead bugs under the bed, dead lizards in the night stands, the tv did not work, and there was mud and grass coming out of the shower.

8

Erica

Oct 12, 2025

·

Stayed 2 nights

Everything was except it had a moldy smell in the room.

4

Waldir

Feb 19, 2023

·

Stayed 1 night

Toilet was dirty with black marks around water level. Probably it hasn't been cleaned (brushed) for a long time. Toilet seat also dirty with yellow marks underneath. Disgusting

4

Rodney

Mar 9, 2025

·

Stayed 2 nights

We were placed in a first floor handicap room which is ok but the following wasn’t. Our sheets had holes in them. The bathtub was dirty and the drain was super slow so when showering you stood in water. The bathtub was also very slippery. Whatever was pit down had worn off and was dangerous. We ended up putting a towel down to keep from slipping and then with the slow drain it wasn’t a pleasant experience.

8

ALEX David

Jun 25, 2025

·

Stayed 3 nights

Nice and clean hotel and the breakfast was great. I would stay again.

8

jason

Feb 21, 2025

·

Decent hotel! Staff was very friendly and accommodating. Only complaint would be that the room was very humid and had a slight musty odour. 8/10

4

Cornelius

May 9, 2025

·

Stayed 1 night

I stayed at this property 4-27-25 and my window curtains were broken and then I came home with bed bugs. I had to go to the doctor to find out why I was having all these random bumps on my body. I didn’t have this until I left this hotel

8

Lynn

Mar 8, 2024

·

Stayed 3 nights

The location was excellent, and there was ample parking. Breakfast was good. Hotel was not very clean. We had to clean our bathroom, because there was sticky stuff on the floor (we travel with a few cleaning supplies to disinfect our room). Hallways needed cleaning, too.

4

Jason

Mar 11, 2024

·

Stayed 1 night

Staff on arrival in the evening was not there. Said would be back on 15 min. Then there were not enough towels in the bathroom. Had to go down and get them. They were not folded. Said did not have enough staff to fold which was fine as long as clean but was odd. Bathroom sink in room smelled like butt crack! It was awful! I am thinking they are short staffed and just doing minimal job on the rooms. Elevators were super dirty and so were the walls. Just seems like bad management and bad attitudes of staff. On positive note the bed was comfortable. Could be a nice stay if was cleaned properly and staff was more professional.

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Rooms

Rooms are generally comfortable, with some spacious layouts and supportive beds, but multiple reviews note maintenance issues such as weak or nonworking A/C, occasional TV failures, and noise from neighboring rooms.

Related guest reviews

8

Maxie

Oct 10, 2023

·

Stayed 1 night

Had a decent stay for 1 night , but the TV didn’t work and they couldn’t fix it that night (no maintenance person). Offered us a different room, but at 9pm we were already settled in. We left the next morning.

10

Angela

Feb 9, 2025

·

Stayed 2 nights

Great location, easy to get to. Very clean room and comfortable bed and pillows! The breakfast has a great variety. The staff is terrific! The only negative is there is not a lot of parking.

8

stephen

Apr 17, 2025

·

Stayed 2 nights

Beds were hard but the room was decent

10

Robert

Apr 16, 2025

·

Stayed 2 nights

Rooms were very nice and large Hot breakfast was not the worst I have had at a hotel but it was also not the best

8

Tomisha W.

Mar 23, 2025

·

Stayed 2 nights

The property is the same as you would expect of any Holiday Inn, The staff was so friendly and accommodating. We came in a bit late and was looking to go the fast food restaurant across the street. I asked at the front desk clerk if the inside was open for service. We had missed it by minutes. The clerk looked the number up on the computer, called them on the phone and made arrangements for us to walk over and place an order. The room was clean, the bed was very comfortable. We would stay again.

6

Alexa

Sep 22, 2024

·

Stayed 2 nights

Everything was good minus the air conditioner. Had it on 68 and wouldn’t get the room cooler than 72 degrees.

8

Angel

Jan 30, 2023

·

Stayed 1 night

One of the beds in the room was broken and you could tell the screws they had wasn’t gonna hold at all. So the bed was on the floor.

10

Laura Michelle

Feb 18, 2025

·

Stayed 1 night

Could hear guest on each side of me but was a nice place to stay have stayed with them before

4

Oludamilola

May 20, 2024

·

Stayed 1 night

Breakfast was good. AC in room did not work and there was no one available to fix it. Front desk personal came up to try and fidget with it but nothing changed. All other rooms were booked so no option to switch rooms. Everyone ended up sleeping with minimal clothing as it was extremely hot and humid in the room. Room temp was like 86 by the time we woke up.

8

Tiffany

Aug 24, 2024

·

Stayed 1 night

Mrs Jessica was so sweet. We had trouble with the ac in our room and she switched rooms for us. The only thing we didnt care for was the breakfast and having to switch rooms at 12 am.

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Service

Service is frequently described as friendly and helpful, but consistency is an issue: several guests encountered delayed or problematic check-ins (including being assigned occupied rooms) and breakfast setup or staffing lapses.

Related guest reviews

6

James

Sep 26, 2023

·

Stayed 1 night

First was given a room when I arrived that was occupied walked in on someone as they where doing there thing. Had to go get assigned another room was not an experience I never dealt with before. Make sure to use all locks on the door so no one can walk in on you.

2

Marina

Apr 12, 2025

·

Stayed 1 night

Terrible. Our room window shades were stuck down so the room was dark all the time. Breakfast was supposed to be at 6:00 am. At 6:30 still no breakfast, no hot water, no coffee. About 20 people waiting. We left. We will never stay here again. We had stayed here before. It has gone downhill fast.

8

Amma

Aug 12, 2023

·

Stayed 1 night

Great customer service

2

Amanda

Mar 25, 2023

·

I did not actually get to stay at the property as the room I reserved days before my stay and confirmed the day of my stay by phone was sold before I arrived. I arrived in the evening to a sold out hotel. Due to various events that weekend, the only available rooms were in a not so great motel. Not the best stay with children. Do not recommend Holiday Inn and will never book with one again.

8

Tomisha W.

Mar 23, 2025

·

Stayed 2 nights

The property is the same as you would expect of any Holiday Inn, The staff was so friendly and accommodating. We came in a bit late and was looking to go the fast food restaurant across the street. I asked at the front desk clerk if the inside was open for service. We had missed it by minutes. The clerk looked the number up on the computer, called them on the phone and made arrangements for us to walk over and place an order. The room was clean, the bed was very comfortable. We would stay again.

4

Michael

Sep 24, 2023

·

Stayed 1 night

I’ve never checked into a a property so unprofessional and unprepared to receive guests that are selling out your property. I’ve never ever not been able to check into my room at 3:00pm. Front desk was rude about my on time check in at 3:00. My room wasn’t ready along with 20 other guests. We were there for a football game and had to check in at 11:00 at night and wait in line for 20 other guests to check in there rooms as well. I have never spent the type of money for one night stay and be treated so unprofessional.

8

Shelia

Sep 28, 2025

·

Stayed 1 night

The staff was very helpful nice and accommodating

8

Don

Jul 25, 2025

·

Stayed 1 night

OK property. Mostly contractors staying there (during the workweek). Receptionist needs training: We arrived early and she simply said "Check-in is at _____." No, "Let me see if any rooms are finished early." No, "Sorry we can't process your early." No, "Have some coffee or tea while you wait. (We found the coffee bar ourselves.)

2

Chester

Jun 26, 2023

·

Stayed 1 night

When we arrived at the room that was given someone was in the room, so the clerk assigned us another room which someone was in that one as well. We were finally able to get a room after the third time trying. I was disappointed because we had to split up from our kids and put them on one end of the hallway and we were on the other. We originally had a suite room with two queens and a sofa bed to accommodate our party.

4

Jason

Mar 11, 2024

·

Stayed 1 night

Staff on arrival in the evening was not there. Said would be back on 15 min. Then there were not enough towels in the bathroom. Had to go down and get them. They were not folded. Said did not have enough staff to fold which was fine as long as clean but was odd. Bathroom sink in room smelled like butt crack! It was awful! I am thinking they are short staffed and just doing minimal job on the rooms. Elevators were super dirty and so were the walls. Just seems like bad management and bad attitudes of staff. On positive note the bed was comfortable. Could be a nice stay if was cleaned properly and staff was more professional.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, LSU, and downtown, with food and gas options nearby; several reviewers also noted quiet surroundings and minimal freeway noise.

Related guest reviews

10

Samantha

Apr 16, 2023

·

Stayed 1 night

We had a wonderful experience at this hotel. Italy checked us in, and was extremely pleasant. Italy recommended a restaurant to us, that was amazing. I don’t have enough time to go into detail about what a wonderful employee Italy is, and how kind and helpful she was for us. Will definitely stay here in the future, it’s the perfect location to LSU. My kids loved the pool, and enjoyed it.

8

John

Oct 21, 2024

·

Stayed 1 night

Safe area, gas stations and fast food spots were close to the hotel.

10

Nora

Apr 28, 2024

·

Stayed 1 night

Close to LSU. Clean and BF was great

10

Angela

Feb 9, 2025

·

Stayed 2 nights

Great location, easy to get to. Very clean room and comfortable bed and pillows! The breakfast has a great variety. The staff is terrific! The only negative is there is not a lot of parking.

8

jill

Aug 18, 2025

·

Stayed 4 nights

Hotel is very convenient to major highways and has a lot of fast food options in the immediate area. Cleaning services came @ 8:00 am a little early for us but okay none the less.

8

Megan

Apr 24, 2023

·

Stayed 1 night

It was in a convenient location.

10

James

Apr 28, 2025

·

Stayed 2 nights

Very easy to find. Surrounded by food options and close to the freeway. No freeway noise.

10

Jesse

Jan 21, 2025

·

Stayed 3 nights

Friendly staff, good breakfast choices, centrally located, easily accessible.

8

Nilesh

Aug 5, 2024

·

Stayed 1 night

Great location. Just few miles from the Baton rouge downtown but away from the city. Room was okay in terms of the size and amenities. We would have liked more if the sink could have been outside of the bathroom. It's tough in the morning if a family is staying together. Overall a good stay.

10

Morgan

Mar 26, 2023

·

Stayed 1 night

Convenient to downtown Baton Rouge, cheaper than other hotels. Clean and complimentary breakfast.

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Dining

Breakfast often earns praise for being good with a decent selection, but a few stays reported late setup, equipment outages, or staffing and quality issues; two reviews also noted early fire alarms tied to the kitchen.

Related guest reviews

8

Beverly

Aug 16, 2023

·

Stayed 3 nights

Clean, friendly staff, breakfast was good

2

Marina

Apr 12, 2025

·

Stayed 1 night

Terrible. Our room window shades were stuck down so the room was dark all the time. Breakfast was supposed to be at 6:00 am. At 6:30 still no breakfast, no hot water, no coffee. About 20 people waiting. We left. We will never stay here again. We had stayed here before. It has gone downhill fast.

10

Joseph

Apr 6, 2025

·

Stayed 3 nights

Very friendly staff and the breakfast was excellent

10

Angela

Feb 9, 2025

·

Stayed 2 nights

Great location, easy to get to. Very clean room and comfortable bed and pillows! The breakfast has a great variety. The staff is terrific! The only negative is there is not a lot of parking.

6

Tiburcio

Jan 8, 2024

·

Stayed 1 night

No replacement for their breakfast items. Advised that oven was not working but all serving dishes out with no food items. Misleading and no prior announcement

8

ALEX David

Jun 25, 2025

·

Stayed 3 nights

Nice and clean hotel and the breakfast was great. I would stay again.

10

Jesse

Jan 21, 2025

·

Stayed 3 nights

Friendly staff, good breakfast choices, centrally located, easily accessible.

10

Carla

Jul 6, 2025

·

Stayed 2 nights

Breakfast was great. The front desk was very polite and helpful. The area around the hotel didn’t offer a lot so it was a quiet stay. The room was clean and the pool area was clean. My only complaint is the air in the work out room was not working and it was too hot. 85 degrees.

8

Ashlyn

Dec 1, 2024

·

Stayed 1 night

Great stay until about 5:45am the fire alarm woke us up and we didn’t get any notification whether it was real or a drill. Decided to get up and just leave since it was departure day anyway, walk down stairs to smoke & “a fire in the kitchen” with fire fighters and a cop. Front man told us there was a fire in the oven in the kitchen. Ate breakfast, biscuits & gravy, it was good. But being woke up at 5:45am to a fire alarm was NOT IDEAL. I understand mistakes happen, but after being out until 11:30 from the LSU game I WAS TIRED. All in all, clean place and very nice front desk staff.

6

Kristina

Feb 20, 2023

·

Stayed 2 nights

The breakfast was nasty, and the elevators were always filthy

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$105
March	$116
April	$110
May	$119
June	$108
July	$101
August	$122
September	$138
October	$133
November	$126
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $124	16 $124	17 $124	18 $106	19 $99
20 $94	21 $124	22 $124	23 $137	24 $120	25 $242	26
27 $99	28 $124	29 $127	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $222	3
4 $98	5 $127	6 $132	7 $129	8 $124	9 $132	10 $111
11 $95	12 $129	13 $160	14 $163	15 $137	16 $297	17
18 $98	19 $142	20 $153	21 $165	22 $132	23 $115	24 $122
25 $94	26 $134	27 $155	28 $157	29 $135	30 $109	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Suite, Multiple Beds

Standard Room

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Baton Rouge -Port Allen by IHG

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