Name: Norfolk Motel
Address: 815 Riverside Drive, Fredericton, Canada, Fredericton, New Brunswick, CA
Price range: $70–$80 per night
Rating: 6.84

What guests think

At Norfolk Motel, guests report a budget stay with very mixed experiences: frequent concerns about cleanliness and dated, poorly maintained rooms contrast with mentions of friendly staff, occasional clean rooms, ongoing renovations, and a generally quiet but somewhat out-of-the-way location.

Common issues include missing or broken basics, uncomfortable beds, noise from the road or neighboring rooms, and sporadic problems with heating or TVs. Several reviews also describe check-in delays, limited staffing after hours, and confusing billing or policies. Expect a no-frills, low-cost stopover with significant variability between rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities are very limited: several reviews report no coffee maker, kettle, ice, or glasses, while some rooms include a small fridge and microwave. Parts of the property are under renovation.

Related guest reviews

4

Maria

Nov 22, 2024

·

Stayed 1 night

This place is in the middle of nowhere! 1 towel, no glasses, no ice, no soap, no kettle, basically a dump! Needs upgrades and renos!

4

Roger

Jul 13, 2023

·

Stayed 2 nights

Old furniture..no fridge…no table… yellow washroom equipment…burnt floor in bathroom. Will never go back there

6

Gaetan

Aug 13, 2023

·

Stayed 1 night

Pas de cafetière, pas papier mouchoirs

Translate

2

Sh

Aug 27, 2023

·

Stayed 1 night

Bath shower didn't work, most water would only come out of the tub faucet even after I switched to overhead. Mattress was filthy. I could bring myself to actually sleep on it and rolled up in the bed covers instead. I heard animals in the building, in the ceiling or behind the walls, Raccoon or possums. I hate leaving bad reviews, but this was really the worst place I've stayed in Canada. The owners really need to do some basic maintenance or shut down.

6

Gordon

Jun 21, 2025

·

Stayed 2 nights

The property is under construction

4

Nima

Jul 12, 2024

·

Stayed 1 night

1. Photos much better than the actual 2. All suites entrances @ top were covered by spiders and their net, even seen in the bathroom 3. Washroom was size of kids ! 4. Bathtub and faucets were old style, and some stains on them 5. No coffee maker in the suite 6. Microwave minimum size 7. Fridge located on the desk ! 8. They were not ready for check-in . Waited 15 mibutes for front to come over, since no front after 8 pm. Also, room was warm and no towel at the beginning.

6

Laura

Jul 20, 2025

·

Stayed 1 night

It was all right I mean you get what you pay for. I’m a little pissed off that I paid a portion to Expedia that wasn’t taken off my bill at the accommodations. It was only $32 and some change but why was I charged the full amount when I got to the motel. Clear instructions would be great. The smoke detector went off when my husband went to have a shower and there wasn’t a reason for that. Full-size towels would be nice and there was a bit of like a chemical smell. I understand that might be from cleaning, but it was a lot overall though it was average at best not bad, but not amazing.

8

Carla

Aug 9, 2025

·

Stayed 1 night

Very quick check in, easy access to the walking bridge, all that we needed for a quick nights stay. Renovating … and doing a great job of it!

6

John

Aug 18, 2023

·

Stayed 1 night

Outside of motel needs work especially the roof….no leaks though. Room was clean….shower was ok lots of hot water. Nice new mini fridge with freezer and microwave which I wasn’t expecting…so that was a bonus. Quiet area….easy checkin and drop box for key in early morning checkout. I would stay here again

2

Jason

May 21, 2024

·

Stayed 1 night

TV didn't work. The place was cold so i turned the heat on, the heaters never got hot.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring problem: many mention dirty linens and bathrooms, mould or odors, and insects or spiders; a few report receiving a clean room.

Related guest reviews

2

James

Aug 10, 2025

·

Stayed 1 night

You get what you pay for. So so dirty... the fella at the front desk was very nice. Room was gross, mould on bathroom ceiling walls filthy stained sheets and NO SMOKE ALARM... most of the tenants appear to be permanent... just saying.

2

Rebecca

Apr 16, 2025

·

Stayed 1 night

This property had no heat. Dirty sheets. Dirty washroom. Dirty floors. The list goes on, we even switched rooms at first and the second was no better. Gross place. Do not recommend.

2

Chareeya

Oct 20, 2023

·

Stayed 1 night

Room was so dirty and smelly. There were alcohol, beers left in the refrigerator as we got in. Not clean at all.

10

Mushimbi kalenga

Nov 18, 2025

·

Stayed 1 night

The room was clean and tidy

2

Colleen

Jun 26, 2024

·

Stayed 1 night

Overall very run down. About an inch of dust on the ceiling fan. The seal around the ancient tub and sink broken. Around the base of the toilet was filthy. We knew it was an older property and didn’t have high expectations, but this was much worse than I expected.

8

MASSIMO

Jul 21, 2024

·

Stayed 1 night

Struttura non in ottime condizioni, ma accettabile. La pulizia è scarsa. Da una notte e via.

Translate

2

Robin

Jun 18, 2023

·

Stayed 3 nights

This was a very old motel. Mattresses were like sleeping on a hardwood floor. 1/2roll of toilet paper housekeeping never came inn3 days. Could hear the conversations etc.. of people in room next door. The soap the person who stayed in the room before me was stuck in the tub. Doubt it was cleaned

2

jeff

Jul 14, 2024

·

Stayed 1 night

Way too dirty with lots of bugs, dont know how a place like this can be even able to operate, isnt there health and safety inspections amymore!!

2

Coleen

Jun 27, 2024

·

Stayed 1 night

I would say this motel has not been updated since the 1950’s. The bathroom fixture were blue and chipped. I slept on top of the bedspread because I could feel the springs when I laid on the sheets. The lock on the door was a push lock that anyone could break. If you went out and didn’t lock it from inside it did not lock. I had to back to the office and ask for towels. There was actually nothing in the room. Worst place I’ve stayed in my life.

2

Élaura

Aug 26, 2023

·

Pire endroit à réserver, odeur de pourriture, insectes morts, saleté sur les objets , service très long nous avons été obligé d'aller ailleurs , aucun remboursement malgrés l'état de la chambre. Ne pas aller!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with mismatched or worn furnishings, and several report very hard or uncomfortable beds. Some note road or neighbor noise and minor maintenance issues; a few found rooms spacious or beds comfortable.

Related guest reviews

6

Matthew

Jul 1, 2023

·

Stayed 4 nights

While the room was clean and slightly larger than I expected, there was no continental breakfast, which is something that is important to me. Also, the motel is located a little farther away from the downtown area than I thought it was. It was also difficult to see the sign for the motel from the road, especially at night since it wasn't as brightly lit up as I expected it to be. Overall my stay was good, and I would stay there again given that the price is very reasonable.

4

Ryan

Jun 29, 2025

·

Stayed 1 night

I stayed here for one night but I wouldn’t stay again, it was very dated and that isn’t really a problem, it was ok for cleanliness (it was vacuumed but corners and ledges covered in dirt) but the big issues were with the room itself. The bed was very uncomfortable, the bed side lamp was unplugged, realized this was because it didn’t seem to have an on/off switch, there was no TV available (although the office said this was a Rogers service outage so may not be the motels issue), the shower desperately needs a new shower head, the bathroom door doesn’t latch closed.

4

Roger

Jul 13, 2023

·

Stayed 2 nights

Old furniture..no fridge…no table… yellow washroom equipment…burnt floor in bathroom. Will never go back there

6

Katia

May 16, 2025

·

Stayed 1 night

The check-in was straightforward and customer service was satisfactory. The room itself was clean but outdated and in need of repairs. The bathroom floor was cracked and seemed like it was sinking where the toilet was. The motel is on the freeway so you could hear cars passing by. Luckily it's not a very busy road.

2

Robin

Jun 18, 2023

·

Stayed 3 nights

This was a very old motel. Mattresses were like sleeping on a hardwood floor. 1/2roll of toilet paper housekeeping never came inn3 days. Could hear the conversations etc.. of people in room next door. The soap the person who stayed in the room before me was stuck in the tub. Doubt it was cleaned

6

Kim

Apr 9, 2024

·

Stayed 1 night

It was our only option closeby but for the price you pay, it is a bed but very uncomfy, room had 3 different lights but only one worked, no towels (nothing fir showering) or any extra toilet paper, the lock on the door was a simple door lock and you could hear everything from outside. Wish they also had a key drop or whatever when the office isnt open because we just left it in the room. It is simply a room to crash if you have no other open options or dont have much money for a night stay.

8

tina

Jul 20, 2025

·

Stayed 1 night

If you want to have a comfortable bed o stay, here is a good choice.

6

Charles

Jul 29, 2024

·

Stayed 1 night

The place could use a complete renovation

4

Lawrence

Aug 4, 2024

·

Stayed 1 night

It is about 1970 bathroom was awful the sink i had to bend over it was about 24 inches of the floor and not straight

6

Chelsea

Aug 24, 2025

·

Stayed 1 night

We did not see any evidence of bugs of any kind - like we had read in reviews. The young fellow at the reception area was friendly, welcoming and truly hard working and cares that all guests have a good experience with the hotel. It's old, dated, and furniture is a mish Mash - but you can see renovations and updates are underway. I would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly and helpful, but check-in can be confusing or delayed with the front desk unstaffed at times, and some report billing or communication issues.

Related guest reviews

4

Christian

Jul 4, 2024

·

Stayed 1 night

Die Rezeption war nicht besetzt, als wir aufgrund von Staus erst gegen 21:30 Uhr Ortszeit angekommen sind. Wir mussten dann 30 Minuten warten. Im Zimmer fehlten die Handtücher. Als ein Satz für zwei Personen nachgeliefert wurde, war das Dusch-Handtuch dreckig.

Translate

8

Jean

Jun 2, 2023

·

Stayed 1 night

My room was neat and clean… lady at the front desk was very helpful!

10

Erica

Nov 28, 2024

·

Stayed 3 nights

Everything was ok considering the price but it was very hard to get ahold of

6

Rob

May 23, 2024

·

Stayed 2 nights

The expedia itinerary said check in at 4 and out at noon. When I arrived, the place was locked up completely. When I called to ask, I was told that check in was 5 but they would get somebody there as soon as possible, but traffic was heavy. At 5:00 somebody walked out of the house (I saw no car drop anybody off) in his slippers. I felt like I'd been lied to, that they had no intention of opening before their own plan of 5:00. Then their check in paperwork said check out was 11:00, not noon as stated on Expedia. I didn't feel that they treated my honestly.

6

Bill

Jul 30, 2024

·

Stayed 1 night

It was an uneventful stay, not good and not bad. For the money I really have nothing unexpected to complain about. It was an economical place to rest for a night. The checkin could be better documented, i arrived at 10:00 and nobody was there, nothing was on the reservation page that said anything about late checkin. Somebody came in 20 minutes and checked me in.

2

William

Apr 13, 2025

·

Stayed 1 night

There was no in the office when I arrived Not a towel or wash cloth in the room Hanger rods hanging off the ceiling You should be embarrassed to have this motel listed on your site

6

Laura

Jul 20, 2025

·

Stayed 1 night

It was all right I mean you get what you pay for. I’m a little pissed off that I paid a portion to Expedia that wasn’t taken off my bill at the accommodations. It was only $32 and some change but why was I charged the full amount when I got to the motel. Clear instructions would be great. The smoke detector went off when my husband went to have a shower and there wasn’t a reason for that. Full-size towels would be nice and there was a bit of like a chemical smell. I understand that might be from cleaning, but it was a lot overall though it was average at best not bad, but not amazing.

6

John

Jul 4, 2025

·

Stayed 4 nights

I liked that a room was available but I was confused about the check in. I paid our credit card bill when I booked the room and was then told that I was going to be charged the amount on check in. If that is standard, perhaps you should ensure that this is included on the booking page. The external appearance of the motel was very rundown, especially in the back. Sheets and towels were not changed during my stay. That being said, I would stay here again for a night or two because of the price and location.

10

Jean

Jun 9, 2023

·

Stayed 1 night

Staff are friendly!

6

Chelsea

Aug 24, 2025

·

Stayed 1 night

We did not see any evidence of bugs of any kind - like we had read in reviews. The young fellow at the reception area was friendly, welcoming and truly hard working and cares that all guests have a good experience with the hotel. It's old, dated, and furniture is a mish Mash - but you can see renovations and updates are underway. I would stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is generally quiet and near a walking bridge, but several say it is a bit out of the way or farther from downtown, and some traffic noise is audible.

Related guest reviews

6

Matthew

Jul 1, 2023

·

Stayed 4 nights

While the room was clean and slightly larger than I expected, there was no continental breakfast, which is something that is important to me. Also, the motel is located a little farther away from the downtown area than I thought it was. It was also difficult to see the sign for the motel from the road, especially at night since it wasn't as brightly lit up as I expected it to be. Overall my stay was good, and I would stay there again given that the price is very reasonable.

10

Dhruval

Sep 1, 2023

·

Stayed 1 night

Good area

4

Maria

Nov 22, 2024

·

Stayed 1 night

This place is in the middle of nowhere! 1 towel, no glasses, no ice, no soap, no kettle, basically a dump! Needs upgrades and renos!

6

Katia

May 16, 2025

·

Stayed 1 night

The check-in was straightforward and customer service was satisfactory. The room itself was clean but outdated and in need of repairs. The bathroom floor was cracked and seemed like it was sinking where the toilet was. The motel is on the freeway so you could hear cars passing by. Luckily it's not a very busy road.

6

Kim

Apr 9, 2024

·

Stayed 1 night

It was our only option closeby but for the price you pay, it is a bed but very uncomfy, room had 3 different lights but only one worked, no towels (nothing fir showering) or any extra toilet paper, the lock on the door was a simple door lock and you could hear everything from outside. Wish they also had a key drop or whatever when the office isnt open because we just left it in the room. It is simply a room to crash if you have no other open options or dont have much money for a night stay.

8

Carla

Aug 9, 2025

·

Stayed 1 night

Very quick check in, easy access to the walking bridge, all that we needed for a quick nights stay. Renovating … and doing a great job of it!

6

John

Aug 18, 2023

·

Stayed 1 night

Outside of motel needs work especially the roof….no leaks though. Room was clean….shower was ok lots of hot water. Nice new mini fridge with freezer and microwave which I wasn’t expecting…so that was a bonus. Quiet area….easy checkin and drop box for key in early morning checkout. I would stay here again

10

Samantha

Aug 21, 2023

·

Stayed 5 nights

Quite area and very nice staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

Matthew

Jul 1, 2023

·

Stayed 4 nights

While the room was clean and slightly larger than I expected, there was no continental breakfast, which is something that is important to me. Also, the motel is located a little farther away from the downtown area than I thought it was. It was also difficult to see the sign for the motel from the road, especially at night since it wasn't as brightly lit up as I expected it to be. Overall my stay was good, and I would stay there again given that the price is very reasonable.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$58
February	$58
March	$56
April	$68
May	$68
June	$68
July	$66
August	$65
September	$67
October	$62
November	$62
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $80
20 $72	21 $72	22 $72	23 $72	24 $70	25 $70	26 $70
27 $70	28 $70	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $70	3 $70
4 $78	5 $70	6 $70	7 $70	8 $70	9 $70	10 $70
11 $70	12 $70	13 $70	14 $78	15 $70	16 $70	17 $70
18 $70	19 $72	20 $72	21 $70	22 $72	23 $72	24 $70
25 $70	26 $72	27 $72	28 $70	29 $70	30 $70	31 $72

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Queen Room

Standard Room, 2 Double Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Norfolk Motel

Have a question?

Prices for upcoming dates