SureStay Hotel by Best Western Buena Park Anaheim

Repeated reports of a lukewarm hot tub and occasional pool cleanliness or access issues; parking can be tight or under construction, and the elevator has been slow or out of service at times. In-room microwaves are generally not provided, and some EV chargers cost extra or didn't work.

Cleanliness feedback is highly inconsistent: while some guests found rooms clean, many reported stained bedding or mattresses, lingering odors or mold, pests, and surfaces needing deeper cleaning. Housekeeping and linen replacement were unreliable for several stays.

Rooms are basic: some are spacious or refreshed, but many guests found mattresses worn or uncomfortable and noted noticeable street or neighbor noise. In-room microwaves are typically absent, though many rooms have a fridge and desk.

Many guests praised friendly front-desk staff and helpful service. However, others reported slow or difficult check-in, poor follow-through on requests, key or billing issues, and trouble resolving deposits or refunds.

Convenient to Knott's Berry Farm, dining, and freeway access; several guests felt the area was safe. Some noted significant street or traffic noise, especially in rooms facing the road.

Breakfast is consistently described as very limited, often just pastries, cereal, bread, yogurt or fruit, with drink machines sometimes broken or empty. Several guests chose nearby restaurants instead.