Name: Comfort Suites Hummelstown - Hershey
Address: 320 Milroy Road, Hummelstown, Pennsylvania, United States of America, Hummelstown, Dauphin County, US
Price range: $79–$296 per night
Rating: 8.33

What guests think

Across reviews of Comfort Suites Hummelstown - Hershey, travelers praise the convenient location for Hershey visits, spacious rooms, and friendly staff, while noting frequent key-card hassles and road construction that complicates access.

Cleanliness and upkeep feedback is mixed, with multiple reports of stained linens, musty bathrooms, odors, occasional bugs, and worn furnishings alongside many comments about very clean rooms. Service is often friendly and helpful, but guests cite absent front-desk coverage, key-card malfunctions, and irregular housekeeping during multi-night stays. Facilities such as the indoor pool and a small gym are appreciated, though some amenities were out of order and breakfast quality and replenishment vary. Expect a spacious, budget-friendly base near Hershey with uneven consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is popular and generally clean, and the small gym gets positive mentions. Occasional outages, cold water, limited pool towels, and some broken or removed amenities (ice machines, vending) were reported, though parking is ample.

Related guest reviews

10

pamela

Dec 8, 2023

·

Stayed 2 nights

My room was quiet, clean, and comfortable. The pool was beautifully maintained and the fitness center was spotless and had exactly the equipment I needed for a great, de-stressing workout. The complimentary breakfast was delicious and employees were friendly and helpful. My stay was great.

10

Joseph

Jul 5, 2024

·

Stayed 1 night

Rented 2 rooms for 6 kids and 4 adults attending an evening concert. Great hotel with pool for the kids and close to the venue. Large rooms. Would definitely recommend.

4

prabhat

Apr 5, 2024

·

Stayed 2 nights

Went with family friends and kids, the property never mentioned about the pool was out of order, has to vacate next day. The kids fun ruined.

8

Chad

Sep 27, 2025

·

Stayed 4 nights

We had a really nice time! The staff was super friendly and the breakfast was great! The pool was clean and relaxing! Our room was nice, but you could definitely see the wear and tear from years of use. Our room was only cleaned 1 of the 4 or 5 days we were there. Other than that, it was a really nice stay. The location was perfect since it was only about 15 minutes from everything we did! Would definitely stay again.

10

Myrna

Jan 1, 2024

·

Stayed 2 nights

This hotel is a great value! It is clean and well-maintained. We traveled with two kids. While there, we enjoyed the pool and used the gym. Both are small but get the job done - gym and pool are clean and stocked with towels. The complimentary breakfast was amazing! They offer a good selection of food items.

6

Jennifer

Jul 29, 2025

·

Stayed 2 nights

Property gave away my 2 day reservation because I didnt check in by midnight. Manager assisted to honor my paid stay to find me a room for the day. Vending machines were removed and ice machine on 2 of 3 floors was broken. Inconvenient.

10

Pamela

Aug 1, 2023

·

Stayed 1 night

The Hotel was close to Hershey Park. All of the staff were nice. The only bad thing was the indoor pool was so cold.

8

Yolando

Jul 14, 2025

·

Stayed 3 nights

The staff was friendly and helpful. Ample amount of parking spaces. Decent pool.

8

Kara

Dec 30, 2023

·

Stayed 2 nights

Area around the hotel was under construction. There were restaurants within a few miles but nothing within walking distance. The air temperature in the pool area was very warm but the water was freezing!

10

Sean

Aug 23, 2024

·

Stayed 2 nights

Pool is open till 10. Staff is receptive and helpful.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms very clean, while others reported stained linens, musty bathrooms, mold/mildew, odors, cobwebs, and occasional pests. Housekeeping consistency and deep-clean standards vary across rooms.

Related guest reviews

10

Lindsey

Sep 28, 2025

·

Stayed 2 nights

Room was clean, beds were comfy. Quiet hotel!

2

Jeanette

Apr 24, 2025

·

Unfortunately this was a terrible choice- hoping there could be some type of refund from Expedia or Comfort Suites. I am not a picky person but we could not stay more than 10 minutes. Started with someone smoking marijuana near the entrance. Checked in- general appearance of lobby was just old and small. 3rd floor had holes in the walls near the elevator. Strong smell in the hallway and room. Room was much smaller than expected. Shower floor stained brown. Pullout couch with both human and dog hair on the cushions. Extra linen for the pullout on top of the closet unwrapped and rolled up- was soiled. Bottom of the TV stand ripped up with exposed wood. Stains on the carpet. I could not stay in such conditions with my kids- we checked out and informed the front desk of the conditions- she just told me she’d let management know. We went elsewhere of similar cost and was the world of a difference.

4

Daniel

Aug 22, 2024

·

Stayed 1 night

Mold on the shower curtains, stains on sheets asked for new sheets still stained, sofa looks like it should have been replaced years ago, very worn. We were on the first floor smelled like they were cooking the hot breakfast in our room at 6am. We are not high maintenance travelers but would look elsewhere for our next stay

2

Zofia

Jul 21, 2025

·

Stayed 1 night

The sheets were dirty the bathroom had stains in the tub. The tv kept disconnecting. I would not recommend this hotel

6

Jillian

Sep 15, 2024

·

Stayed 2 nights

This is a typical Comfort Inn and Suites. The staff was friendly and helpful. Breakfast was not bad, and it was complimentary. Loved the fact that they had chocolate waffles and flavored creamer. Seemed to be clean in the eating area. The room itself was OK. The sheets were clean. There were grease stains on the headboards, and there was mold on the ceiling corners in the shower area. The bathroom door hinges were very rusted out. The bathroom was generally clean though. They just need to figure out a way to get rid of the mold and get a stronger fan to dry it all out. This was only one room, so I'm not sure how the other rooms are.

10

Kevin

Jul 31, 2025

·

Stayed 2 nights

Nice breakfast...not just waffles you make yourself, but eggs, meat, potatoes. Everything everywhere smelled nice...rooms were nice and clean...updated.

4

Monica

Jan 4, 2023

·

Stayed 19,360 nights

The sheets were dirty, there was hair on the bathroom sink and the shampoo/conditioner bottles were used

6

Sussn

Nov 27, 2023

·

Stayed 1 night

The room was spacious and clean. The bathtub however had very black, moldy caulking. Gross

6

Jordin

Nov 9, 2025

·

Stayed 2 nights

Room was okay, house keeping can definitely step it up. Noticed hairs and stains on a few surfaces especially in bathroom.The bed was clean and comfortable which is most important.

2

Nancy C.

Jul 15, 2024

·

Stayed 1 night

We checked in at 3:11 and checked out at 7pm. The room was disgusting - definitely subpar at best. Toilet seat was broken, bathroom floor had pee stains, large stain on carpet (dont put your feet down), and the smell was awful. The final straw was a centipede like bug under the covers. The management was not willing to refund us even a partial amount. Stay away from here!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with comfortable beds and a sitting area, but decor looks dated in places. Recurring issues include noisy or weak A/C, light leakage from exterior lights, worn or broken sofa beds, and general maintenance needs.

Related guest reviews

8

ronald

Apr 27, 2023

·

Stayed 1 night

Rooms really need some maintenance.

6

Paula

Jul 24, 2024

·

Stayed 1 night

There is a light shining in my window. It is 2am. Please look at your outside lighting. Ac unit is loud. Refrigerator not cold.

4

Shaliek

Aug 2, 2024

·

Stayed 1 night

Air conditioning didn’t work in room 204

10

Jeffrey

Sep 6, 2024

·

Stayed 1 night

Everything was really good, except you did not have curtains that could be pulled completely shut. There was a light on outside and it shined in our window.

10

Amanda

Nov 13, 2025

·

Stayed 1 night

Lovely, spacious room with a couch area, a very comfortable bed and quiet air conditioning. Bathroom and accessories were great. Beautiful cooked breakfast, with lots of variety. Great value for money. Would definitely stay here again.

6

Jodie

Jul 24, 2024

·

Stayed 1 night

The air conditioner in our room was extremely noisy and kept us awake most of the night. It kept the room cool, but rattled all night. Bed was comfortable and room was a nice size.

10

Shelby

Jul 16, 2025

·

Stayed 2 nights

Great hotel! The rooms were huge! Very clean, breakfast was decent. Pool area was nice. It was very close to Hershey Park. We would stay again.

6

Patrick

Jun 25, 2025

·

Stayed 2 nights

Run of the mill low cost option near Hersheypark. It was fine for what it was, but we probably wouldn't choose it again. It's about a 10 minute drive away from the park, which is no big deal. But, it's badly in need of a full refurbishment. Everything is just dated enough to be noticeable. But the worst thing - at least in room 105 - is the HVAC unit. It's one of those god forsaken typical ones that are under the window and work just enough to justify their existence. Granted it was very hot (95+) when we stayed, but I don't think that was the issue. One of the beds is so close to the unit that the air it produces winds up getting sucked back into it, therefore making it think it's done cooling and short cycling. And, because there's no thermostat on the far wall like most hotels, it has to start up regularly to sample the air in the room. This is not very conducive to sleeping. Also, the bathroom in our room had some water damage from a rogue spray from the back of the shower head. Again, overall it was decent and we didn't have any major issues. But when other options are priced competitively, it'd be tough to make this choice.

4

Fenel

Jul 4, 2025

·

Stayed 1 night

The front desk was nice but the room was not it, the doors was rusty, the bathroom wall was dirty, and the walls was patch. The water on the bathtub wouldn’t go down.

10

Lisa

Nov 25, 2024

·

Stayed 1 night

I liked how quite it was at this property. I do wish the furniture in the rooms was a little bit newer/less dated.

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Service

Staff are frequently described as friendly and helpful, with some standout front-desk service. However, guests also reported absent front-desk coverage, key-card problems, check-in mix-ups, and irregular housekeeping, with a few mentions of rude management.

Related guest reviews

10

Leslie

Oct 27, 2025

·

Stayed 1 night

The person on the front desk was excellent. She went out of her way to make sure she had an accessible room for my husband, even though we didn't initially request one. She even kept looking after we left and ended up switching our room. She was friendly with our daughter and had a great personality. She set the tone for the whole stay and it was wonderful. Especially enjoyed the waffles for breakfast.

6

Juan

Jul 23, 2025

·

Stayed 2 nights

2 days stance and they never clean the room and change towels I not recommend the bed never fix they just take the trash from the garbage cans

8

Lauri

Sep 12, 2025

·

Stayed 3 nights

When we checked in there was nobody at the front desk. It took him awhile to come out from the back. We were saying hello is anyone there. We noticed anytime people were checking in they had the same issue. There was never anyone at the front desk. Actually the nice girl from the breakfast area came over and called in the back to get someone to come to the front desk so I can check out. Any hotel I have been to there is ALWAYS someone at the front desk, and if they are not they always come out when u walk up to the desk. Other then that the hotel and breakfast was very nice.

2

Chadd

May 5, 2024

·

Stayed 1 night

The hotel manager Dan was unprofessional ..rude...non caring and disrespectful!!!. Teenagers kicked open my door as a prank and continuously ran through our hallway. Dan didnt care and nothing was resolved. No compensation given. When my girlfriend confronted him about the experience at checkout...he was rude and unprofessional. Kicked us out and threatened to call police. Whaaat!!!?? This man needs to be fired immediately. No company should have him as a manager. We will never go back to a comfort suite hotel again.

6

Crystal

Dec 8, 2025

·

Stayed 1 night

Poor check- in- after 3 attempts to get in our room, lock cards did not work. Was switched to another room. Next day when we went for breakfast door keys once again did not work, front desk person had to help us again. Understand this is a common inconvenience for those who stay.

8

Gerald

Jun 26, 2025

·

Stayed 4 nights

We were not happy with the maid service. Had to ask for clean bath towels due to maid's not leaving clean towels. Day three absolutely no maid services.... very disappointing and did not meet expectations.

6

Loretta

Jun 17, 2025

·

Stayed 1 night

This place is okay, however, when we checked in , they gave us a room that someone else was already staying in. It was a little awkward and a bit unsettling to use a key card and walk in and see someone else's stuff in there and someone pop around the corner like hey, this is our room. Then, they assigned us another room and the Key cards weren't working correctly to open the door, eventually it worked after a 3rd time and the ladt had to come from behind the desk to assist. We have never encountered such an event and we have stayed at several hotels for vacationing over the years.

10

Amy

Sep 5, 2025

·

Stayed 3 nights

We had a great stay. However, the day we were checking in, we did get there early and the front desk was not even available for a good five minutes, and there was no way to contact them when we asked if there was any room to check into she laughed and said they won’t be ready until after three. We were fine with that, but her attitude was horrible. Every other day was great.

10

MATTHEW

Oct 31, 2025

·

Stayed 2 nights

STAFF WAS GREAT!!!

6

Nadine

Sep 14, 2025

·

Stayed 1 night

The phone in the room did not work. The toilet almost overflowed, and we couldn't call the front desk from the room. They never fixed the phone. Room smelled of something I couldn't figure out what it was. When checking out, no one was at the front desk for some time because other people's room keys were just left on the front counter. This meant that if someone came into the hotel, they could grab a key go to the room, and do who knows what they could do to the room, and the only information would have been mine. And then you would complain to me and possibly make me liable for any damages I did not cause. Not a good policy for front desk staff. I probably not use a Comfort Inn again.

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Location

Convenient base for Hershey Park and nearby attractions, typically a 10–15 minute drive. Ongoing road construction and limited nearby dining options make access and navigation harder than expected.

Related guest reviews

8

LISA

Oct 24, 2024

·

Stayed 1 night

Difficult to get to due to construction, and when we first arrived there was no one at the front desk so we left to find a local restaurant but due to construction we were unable to do so. Went back to hotel and checked in, asked about a restaurant close by and given directions to The Wharf. Not a good place to go with a child but the food was ok. The hotel room was clean but the front of the air unit came off but someone came up pretty quick to fix it after I called

4

susan

Oct 14, 2025

·

Stayed 3 nights

The only plus is that is was a nice size room. The hotel needs work done in it. Spent 3 nights there. Saturday night was pricy. Over $345 before tax. Housekeeping never cleaned out rooms. Each night when we got back to the hotel we had to go to the front and get more towels, coffee and toilet paper. The area is not the best. No restaurants or stores near by. I would not recommend staying here.

10

Brad

Oct 16, 2024

·

Stayed 1 night

Seemed like a newer property. My suite was very spacious. The hot breakfast had many options. Roads in construction by the property and the closest dining option was a mile away.

8

Liz Rago

Jun 13, 2025

·

Stayed 1 night

Lots of construction going on , but if you are looking to go to Hershey park it’s only a short distance to the park.

8

Lois

Oct 3, 2025

·

Stayed 1 night

We were in town for a concert in Hershey so the location was great and the hotel was also great…would stay again.

8

STEPHEN

Aug 28, 2024

·

Stayed 1 night

Convenient and affordable for an overnight stay to Hersheypark

10

Brad

Oct 14, 2024

·

Stayed 3 nights

I thought it was fine, except for construction at the 322 intersection. That couldn’t be helped by Comfort Suites and is temporary, but access onto Rte 322 to Hershey in the morning sun was difficult at best. I’ll stay there again, after the project is complete.

10

Hassan

Apr 14, 2025

·

Stayed 2 nights

Located approximately 10 - 12 minutes drive from Hershey Park. Close to Walmart.

10

Gloria

Jul 24, 2025

·

Stayed 1 night

WONDERFUL LOCATION TO HERSHEY PARK

10

Linda S

May 22, 2024

·

Stayed 5 nights

Good stay. Construction in the immediate area. Friendly, competent staff. Felt safe!

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Dining

Complimentary breakfast is a common plus with hot items like eggs, sausage, and waffles. Quality, variety, temperature, and restocking can be inconsistent, with some items running out before the posted end time.

Related guest reviews

6

Robert

Oct 4, 2023

·

Stayed 2 nights

The room was not clean. The breakfast was terrible

4

William

Aug 23, 2025

·

Stayed 1 night

Very fast check in, unfortunately we were given the wrong room type. It was supposed to be an accessible suite with 2 queens, but it was not accessible. We checked in after a long day and it was only for 1 night so we didn't bother going to the front desk. The door lock was very finicky to get it to open. The fridge in the room was warm. While the breakfast smelled great on the way downstairs, but we were disappointed when the eggs were wet and bland. The toaster wasn't working properly and a few customers ended up with just bread.

10

BJ

Dec 11, 2024

·

Stayed 1 night

Very clean and spacious with an excellent breakfast!

8

Melani

Dec 28, 2025

·

Stayed 3 nights

We had booked three nights; however, we stayed only two nights and left early because our children refused to continue the stay due to the poor experience. The breakfast menu was very poor. The same menu was served every day with no variety. For a family stay, this was disappointing and did not meet our expectations. Additionally, when we requested towels, we were told to come to the reception and collect them ourselves. This was very inconvenient and reflects poor housekeeping service. Because of these issues, our overall experience was uncomfortable, and it affected our family vacation. We hope the hotel management will take this feedback seriously and improve the quality of services for future guests.

10

Ankit

Aug 15, 2024

·

Stayed 2 nights

Breakfast options were excellent. The rooms were clean and comfortable. Had AC, microwave and fridge. Good space for a party of 5.

10

Amanda

Nov 13, 2025

·

Stayed 1 night

Lovely, spacious room with a couch area, a very comfortable bed and quiet air conditioning. Bathroom and accessories were great. Beautiful cooked breakfast, with lots of variety. Great value for money. Would definitely stay here again.

10

Kevin

Jul 31, 2025

·

Stayed 2 nights

Nice breakfast...not just waffles you make yourself, but eggs, meat, potatoes. Everything everywhere smelled nice...rooms were nice and clean...updated.

8

David

Jul 30, 2023

·

Stayed 2 nights

Friendly front desk check-in staff. Kids like the indoor pool, a tad small, but they enjoyed it. Only downside was the breakfast. Coffee was empty by 9am, as was bacon, fruit bowl, pancake mix, and syrup. The sign states breakfast is available until 9:30am.

10

Rebecca

Sep 8, 2025

·

Stayed 3 nights

Great breakfast, nice staff, overall great time !!

10

Nikki

Aug 12, 2024

·

Stayed 2 nights

Stayed two nights, bed comfortable and slept well! Breakfast had many options, very clean

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AI-generated summary based on recent guest reviews

Month	Average price
January	$64
February	$89
March	$86
April	$125
May	$125
June	$175
July	$163
August	$154
September	$120
October	$142
November	$84
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $121	9 $96	10 $103	11 $130	12 $152
13 $100	14 $103	15 $275	16 $166	17 $159	18 $250	19 $234
20 $83	21 $84	22 $84	23 $84	24 $84	25 $296	26 $125
27 $79	28 $84	29 $95	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $117	3 $129
4 $84	5 $145	6 $189	7 $204	8 $200	9 $228	10 $229
11 $100	12 $97	13 $88	14 $83	15 $99	16 $137	17 $146
18 $79	19 $88	20 $88	21 $88	22 $99	23 $173	24 $170
25 $83	26 $88	27 $87	28 $88	29 $87	30 $131	31 $133

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Comfort Suites Hummelstown - Hershey

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