Is parking available at the property?

Self parking is available on-site for a fee of AUD 35 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking, as it is limited.

Does the property allow pets?

Pets are not allowed at the property, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 8:00 PM, and check-out is by 10:00 AM. Guests planning to arrive after 8:00 PM should contact the property in advance for lockbox information.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including some accessible public areas and facilities. Guests are encouraged to contact the property for specific needs.

What is the location of the property in relation to key landmarks?

The property is located in South Yarra, Melbourne, within a 15-minute walk of Jam Factory and Prahran Market. It is approximately 1 mile from the Royal Botanic Gardens and Alfred Hospital.

What are the policies for guests staying with children?

Children are welcome at the property, and one child aged 5 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 9 per stay, and rollaway beds can be provided for AUD 50 per night. Advance request is recommended for availability.

Punthill South Yarra Grand

Average nightly price at Punthill South Yarra by month, last 12 months (USD)
Month	Average price
January	US$229
February	US$146
March	US$200
April	US$124
May	US$123
June	US$109
July	US$113
August	US$133
September	US$178
October	US$158
November	US$187
December	US$217

What guests think

At Punthill South Yarra Grand, travellers consistently praise the convenient location near South Yarra Station, trams, and Chapel Street, while feedback on rooms, cleanliness, and service ranges from very positive to concerns about wear, maintenance, and response.

Apartments are often spacious and well equipped, but several guests note dated decor, broken blinds or lights, limited A/C, small bathrooms, and noticeable train noise. Cleanliness reports are mixed, with many clean stays alongside dust, dirty balconies or windows, stains, and missed or infrequent housekeeping. Staff are frequently described as friendly and helpful, though some experienced unanswered calls, unfulfilled requests, key or billing issues, and tight or expensive parking. Expect an ultra-convenient base with variable room condition and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available, but several guests found the car park tight and the fees expensive; a few reported it was easy enough to use.

Related guest reviews

10

Melanie

4 Feb 2024

·

Stayed 3 nights

Staff were great, easy parking,

8

Trevor

25 May 2024

·

Stayed 2 nights

Its in a great location and the staff are always helpful. This place looks due for a refurb and parking is outrageously expensive.

2

Chris

4 Apr 2024

·

Stayed 1 night

On arrival and checkout staff were friendly and professional. We had booked and paid extra for the 43 sq m room based on the website pictures as we wanted the queen bed and a seperate living room with a comfy couch and a little extra room compared to the studio and 31 sq m rooms. However, we were put in the smaller, cheaper 31 sq m room. There wasn’t a queen bed, just 2 singles pushed together, quite uncomfortable for two adults. Barely slept at all. Even for a single adult, the gap between the single beds would be annoying if expecting a queen bed. There was no couch as pictured, just some very small arm chairs with a coffee table between them, not great for a couple's getaway. We had chosen this accommodation over a nearby one as the gym here was available to use from 6am, which fits our schedule perfectly. However, at 6am and 6:15am the lift was locked and we couldn’t access the floor the gym was on. Despite having been able to check it out the night prior. Not sure if the booking mentioned a pool but that was out of order too. The balcony, shower, extractor fan and bathroom door were filthy. The TV only had a few free-to-air channels. Most places have smart TVs now. Overall, it was pretty disappointing. There are at least 3 other hotels within a 5 mins walk that offer a much better experience at a similar rate.

8

David

24 Dec 2025

·

Stayed 1 night

Amazing location, tight carpark, but easily navigable enough - just go straight to L6. Plenty of food and drink options within walking distance. The hotel is quiet, modern and well-appointed. We had a double, with three rooms. It was spacious, clean, and comfortable. My only concerns were a) the noise from the train station next door that bugged my kids as they were trying to get to sleep, and b) the foyer light that I could not turn off and ended up removing the globe for the night. Other than that, it was a great stay and well worth the price, thanks!

6

Jiayi

29 Feb 2024

·

Stayed 6 nights

I prepaid two nights of parking but only used one night. Was told at check in and check out time that only will be charged as per actual usage. Later I never saw the refund of parking fee and was told they cannot remember such case. Welcome letter said everyday cleaning except weekend and full service at third day of stay. But third day no cleaning service at all and was told the letter was incorrect.

4

Stephen

19 Nov 2024

·

Stayed 6 nights

A/C was limited in effectiveness, and the remote for same didn't work. Fan was broken in the bathroom. Couldn't lower all the blinds, limiting privacy. Parking was painful and very expensive.

8

Dinar

16 Apr 2025

·

Stayed 4 nights

Nice renovation - good set up, beds comfy, great cleaning service, well located and quiet enough, and option for parking Only wish bathrooms a bit bigger. Hard to beat. Thank you

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some stays were very clean, while others reported dust, dirty balconies or windows, stains, and missed housekeeping.

Related guest reviews

8

Job

9 May 2025

·

Stayed 2 nights

Great place to stay! Really good facilities and fantastic access to cafes/restaurants and shops. Only knock back was one Side of our apartment was super dusty due to something blowing it inside and the cleaner hadn’t cleaned it properly.

6

Ross

16 Jan 2024

·

Stayed 4 nights

The two bedroom unit I booked for four days faces east and is also in the middle of a lot of other apartments that look into the room so it is sort of important for privacy and morning light to have the electric roller blinds working. Well they didn’t. The blinds in the bedroom either stopped half way or rolled out on the floor. Furthermore there were no instructions on how to use them. Windows filthy, TV in the second bedroom didn’t work because the cable had been pulled out, no shelf space in the bathrooms, stupid tiny mirror, kitchen so dark you can hardly see. Might sound like first world problems but this place has a bit of catching up to do. Shame as the location is really good.

10

Catherine

21 Apr 2025

·

Stayed 15 nights

reception staff were friendly and easy to communicate with. we booked a 2-bedroom unit and it was in very clean condition when we checked in, and housekeeping was done twice a week. WIFI was strong and Netflix was available for enjoyment. Hotel location was excellent as it was just next to the South Yarra metro and tram stations. slightly heard a few traffic noises but they were acceptable. Many nice restaurants in walking distances. we cooked every evening, and the supermarkets nearby and the dishwasher in the unit helped a lot. we had stayed 15 nights, and it has been our home away from home.

10

Joshua

29 Mar 2025

·

Stayed 1 night

Clean apartment and within excellent precinct and location. 10/10

4

Susie

6 Jul 2025

·

Stayed 1 night

Small and shabby room , not very clean and a flat battery in a nearby room kept beeping every 30 seconds our entire stay

6

Amber

21 Apr 2024

·

Stayed 2 nights

The staff during our stay and communication with the hotel prior to arrival was great. Unfortunately the room itself was not, it was quite dirty. Beds were not made properly (flat sheets were not tugged under the mattress & comforter sheets weren’t secure), stray hairs remained in the bathroom, couch had white stains, entire room was dusty, glass balcony doors had smeared hand prints & blinds were broken & could not be put up. If the cleanliness were better, my review would’ve been too. Otherwise a good location as long as you don’t mind being right next to the train station (which for us was great).

10

Tarina

19 May 2025

·

Stayed 3 nights

Great location, clean and friendly staff. Will stay here again.

6

Damien

26 Oct 2024

·

Stayed 3 nights

Little bit disappointed to be honest. Stayed a few times before and very happy with location and convenience so continued to come back but this stay didn’t hit the mark. Room freshly painted as we were told but as carpet is to be replaced it looked as though it was used as the drop sheet. Room poorly cleaned with 3-4 smoke butts on the balcony area and the inside floor and couch with chip and biscuit crumbs. Credit card was taken on arrival but received a call on the second day to say that our room key had been cancelled and we had no access and we needed to pay immediately. No issues other than they just hadn’t processed payment.

6

Hugh

29 Nov 2025

·

Stayed 2 nights

Windows could have been cleaned, a double bed rather than two singles would have been better. The room was slightly frayed e.g. cracked mirror, a dated kettle/clothes horse. Staff were helpful and appreciated the ability to hold bags the final day after we had checked out.

8

Dinar

16 Apr 2025

·

Stayed 4 nights

Nice renovation - good set up, beds comfy, great cleaning service, well located and quiet enough, and option for parking Only wish bathrooms a bit bigger. Hard to beat. Thank you

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AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious and well equipped (kitchenettes, some with washer/dryer), but many feel dated with maintenance issues such as broken blinds, lights or remotes, limited A/C, small bathrooms, and limited TV. Proximity to the railway brings noticeable noise for some; Wi‑Fi feedback ranges from strong to unreliable.

Related guest reviews

2

Chris

4 Apr 2024

·

Stayed 1 night

On arrival and checkout staff were friendly and professional. We had booked and paid extra for the 43 sq m room based on the website pictures as we wanted the queen bed and a seperate living room with a comfy couch and a little extra room compared to the studio and 31 sq m rooms. However, we were put in the smaller, cheaper 31 sq m room. There wasn’t a queen bed, just 2 singles pushed together, quite uncomfortable for two adults. Barely slept at all. Even for a single adult, the gap between the single beds would be annoying if expecting a queen bed. There was no couch as pictured, just some very small arm chairs with a coffee table between them, not great for a couple's getaway. We had chosen this accommodation over a nearby one as the gym here was available to use from 6am, which fits our schedule perfectly. However, at 6am and 6:15am the lift was locked and we couldn’t access the floor the gym was on. Despite having been able to check it out the night prior. Not sure if the booking mentioned a pool but that was out of order too. The balcony, shower, extractor fan and bathroom door were filthy. The TV only had a few free-to-air channels. Most places have smart TVs now. Overall, it was pretty disappointing. There are at least 3 other hotels within a 5 mins walk that offer a much better experience at a similar rate.

8

David

24 Dec 2025

·

Stayed 1 night

Amazing location, tight carpark, but easily navigable enough - just go straight to L6. Plenty of food and drink options within walking distance. The hotel is quiet, modern and well-appointed. We had a double, with three rooms. It was spacious, clean, and comfortable. My only concerns were a) the noise from the train station next door that bugged my kids as they were trying to get to sleep, and b) the foyer light that I could not turn off and ended up removing the globe for the night. Other than that, it was a great stay and well worth the price, thanks!

6

Ross

16 Jan 2024

·

Stayed 4 nights

The two bedroom unit I booked for four days faces east and is also in the middle of a lot of other apartments that look into the room so it is sort of important for privacy and morning light to have the electric roller blinds working. Well they didn’t. The blinds in the bedroom either stopped half way or rolled out on the floor. Furthermore there were no instructions on how to use them. Windows filthy, TV in the second bedroom didn’t work because the cable had been pulled out, no shelf space in the bathrooms, stupid tiny mirror, kitchen so dark you can hardly see. Might sound like first world problems but this place has a bit of catching up to do. Shame as the location is really good.

10

Catherine

21 Apr 2025

·

Stayed 15 nights

reception staff were friendly and easy to communicate with. we booked a 2-bedroom unit and it was in very clean condition when we checked in, and housekeeping was done twice a week. WIFI was strong and Netflix was available for enjoyment. Hotel location was excellent as it was just next to the South Yarra metro and tram stations. slightly heard a few traffic noises but they were acceptable. Many nice restaurants in walking distances. we cooked every evening, and the supermarkets nearby and the dishwasher in the unit helped a lot. we had stayed 15 nights, and it has been our home away from home.

8

Adam

20 Oct 2025

·

Stayed 1 night

Trains arriving and departing from Sth Yarra station are noisy and can be heard from inside rooms.

2

Anthony

28 Dec 2022

·

Stayed 19,354 nights

I strongly recommend against staying at this place. The short version: dirty, run down, uncomfortable and unforgivable. This place claims to be a 4 star property… it isn\'t. We\'ve stayed previously at other Punt Hill properties, they were fine enough. South Yarra "Grand" was absolutely terrible, and needs urgent remedial work. In no particular order: - The kitchen sink didn\'t have any hot water. At all. Switch the tap to hot water, a small trickle of cold water came out. - The rooms are absolutely filthy, if our baby crawled around on the carpet for 5-10 minutes his hands, knees and feet became coated in grime. At the barest minimum the carpet needs a professional steam clean. - The bathroom was fillthy, the balcony was worse. - The kitchen lacked basic amenities and had broken cupboards. - the aircon doesn\'t reach the bedroom leaving it over warm and stuffy, the bed was awful, the bed linen uncomfortable. - the sofa was cheap, old, and scuffed to the point of holes in the fabric. - the wifi broke, reception said "nothing we can do". At best, this place needs to be closed for a month or two for cleaning, repairs, and to have all the furnishings replaced. Avoid.

8

Uwe

1 Nov 2025

·

Stayed 6 nights

Great location with easy access to transportation. Good neighbourhood. Room service was good. Room was perfect for short term stay (5 nights, small kitchenette, washer and dryer).

6

Leigh

27 Dec 2023

·

Stayed 5 nights

Location is handy. Right next to train station and tram stops. Apartment was very basic. Just the bare minimum provided. Bed was comfortable

6

karen

27 Apr 2025

·

Stayed 7 nights

No globe in bedside table No remote for television in bedroom Very little room to move around the bed

8

Dinar

16 Apr 2025

·

Stayed 4 nights

Nice renovation - good set up, beds comfy, great cleaning service, well located and quiet enough, and option for parking Only wish bathrooms a bit bigger. Hard to beat. Thank you

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AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and smooth check-in. Others report lapses including unanswered calls, unfulfilled or slow requests, housekeeping gaps, and parking or billing issues.

Related guest reviews

8

Christie

3 Mar 2025

·

Stayed 1 night

The reception staff were very friendly and helpful, the room was very clean and the bed was comfortable, which made it a pleasant stay.

6

Jiayi

29 Feb 2024

·

Stayed 6 nights

I prepaid two nights of parking but only used one night. Was told at check in and check out time that only will be charged as per actual usage. Later I never saw the refund of parking fee and was told they cannot remember such case. Welcome letter said everyday cleaning except weekend and full service at third day of stay. But third day no cleaning service at all and was told the letter was incorrect.

8

MEI HA

9 Jul 2025

·

Stayed 7 nights

Convenient, staff are helpful.

6

Dheepa

22 Apr 2025

·

Stayed 4 nights

Expedia said daily housekeeping but we didn’t have housekeeping for 3 days. Customer service was not good as the reception was not answering calls. Room was not very clean as we say nails on the carpet. When we asked for coffee sachets, they said they ran out of stock which was not very helpful. We didn’t have a good stay and not planning to come back.

10

Tim

22 Mar 2025

·

Stayed 5 nights

A really great apartment in South Yarra. Excellent communication and customer service, so close to so much, comfy beds and very little external noise. Would definitely go back

8

Toby

5 Jul 2025

·

Stayed 1 night

Great stay in South Yarra, good rooms and friendly staff, super close to train station

6

Hugh

29 Nov 2025

·

Stayed 2 nights

Windows could have been cleaned, a double bed rather than two singles would have been better. The room was slightly frayed e.g. cracked mirror, a dated kettle/clothes horse. Staff were helpful and appreciated the ability to hold bags the final day after we had checked out.

10

Akoy

25 Apr 2025

·

Stayed 3 nights

The location was perfect and the manager was great.

10

Paula

26 Mar 2025

·

Stayed 1 night

Check in was easy, friendly staff. I stayed there on the 9th of March, left an item behind called when I realised & staff were great in assuring me that my item was being held for pick up. Unfortunately I’ve yet to collect as I don’t live close enough to pop in & collect.

10

Natalia

4 Dec 2023

·

Stayed 3 nights

We stay here when visiting MEL, for work or family visit. Great area next to Train and Tram, easy access to city with many shops and restaurants near by. Reception staff are fantastic specially Patrick who assisted us.

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AI-generated summary based on recent guest reviews

Location

Widely praised for being next to South Yarra Station and trams, close to Chapel Street, dining and shops, with easy access to the city and attractions.

Related guest reviews

10

Johanan

22 Apr 2025

·

Stayed 3 nights

Great location for transport, coffee and food

8

Sarah

19 May 2024

·

Stayed 3 nights

Great access to the city.

8

David

24 Dec 2025

·

Stayed 1 night

Amazing location, tight carpark, but easily navigable enough - just go straight to L6. Plenty of food and drink options within walking distance. The hotel is quiet, modern and well-appointed. We had a double, with three rooms. It was spacious, clean, and comfortable. My only concerns were a) the noise from the train station next door that bugged my kids as they were trying to get to sleep, and b) the foyer light that I could not turn off and ended up removing the globe for the night. Other than that, it was a great stay and well worth the price, thanks!

10

Catherine

21 Apr 2025

·

Stayed 15 nights

reception staff were friendly and easy to communicate with. we booked a 2-bedroom unit and it was in very clean condition when we checked in, and housekeeping was done twice a week. WIFI was strong and Netflix was available for enjoyment. Hotel location was excellent as it was just next to the South Yarra metro and tram stations. slightly heard a few traffic noises but they were acceptable. Many nice restaurants in walking distances. we cooked every evening, and the supermarkets nearby and the dishwasher in the unit helped a lot. we had stayed 15 nights, and it has been our home away from home.

10

Diane

19 May 2025

·

Stayed 2 nights

Great spot plenty of restaurants/cafes right opposite train station , trams near by

8

Matt

9 Jul 2025

·

Stayed 2 nights

Great location on the steps of chapel Street.

10

Alex

25 Mar 2025

·

Stayed 1 night

It was a great location

8

Lloyd

22 Feb 2025

·

Stayed 2 nights

Enjoyable stay, central to transport with easy access to Melbourne highlights

8

Uwe

1 Nov 2025

·

Stayed 6 nights

Great location with easy access to transportation. Good neighbourhood. Room service was good. Room was perfect for short term stay (5 nights, small kitchenette, washer and dryer).

10

Margaret

2 Feb 2025

·

Stayed 4 nights

Close to trains and trams. Lots of good places to eat

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

8

Uwe

1 Nov 2025

·

Stayed 6 nights

Great location with easy access to transportation. Good neighbourhood. Room service was good. Room was perfect for short term stay (5 nights, small kitchenette, washer and dryer).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $150	11 $166	12 $132	13 $163	14 $163
15 $105	16 $112	17 $115	18 $123	19 $111	20 $141	21 $171
22 $102	23 $122	24 $141	25 $137	26 $172	27 $245	28 $232
29 $119	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
		1 $132	2 $194	3 $146	4 $146	5 $152
6 $99	7 $101	8 $108	9 $117	10 $111	11 $137	12 $137
13 $96	14 $104	15 $112	16 $108	17 $112	18 $122	19 $106
20 $106	21 $111	22 $116	23 $113	24 $125	25 $164	26 $185
27 $166	28 $169	29 $146	30 $172	31 $218

Punthill South Yarra

Prices for Punthill South Yarra

Monthly average prices

About this property

Location

Room options

Two Bedroom Apartment

One Bedroom Apartment

Three Bedroom Apartment Adjoining

One Bedroom Apartment Open Plan

Studio Apartment

Guest reviews of Punthill South Yarra

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

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FAQs about Punthill South Yarra

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